Unifaun
Unifaun (now operating under nShift) is a Stockholm-based delivery management software provider offering cloud-based multi-carrier shipping, tracking, returns, and checkout solutions to enterprise retailers and e-commerce businesses across Europe.
- Company typePrivate
- Founded1997
- HeadquartersStockholm, Sweden
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Unifaun does
Unifaun, founded in 1997 and headquartered in Stockholm, Sweden, is a delivery management software provider serving e-commerce and enterprise retailers across the Nordics and broader Europe. The platform — now consolidated under the nShift brand following acquisition — unifies multi-carrier shipping, checkout delivery options, branded tracking, and returns into a single cloud-based system, with API-first architecture and integrations to 1,000+ carriers and 450+ platforms including SAP, Microsoft Dynamics, Shopify, Magento, and WooCommerce. Reported platform throughput exceeds one million orders per month with zero processing errors, and the system is documented as absorbing demand surges of 240% during peak seasons.
The company monetizes through a combination of annual SaaS subscriptions (quote-based enterprise and mid-market tiers), per-shipment transaction fees, and professional services for implementation and custom integration. Named customers span large Nordic and European enterprise brands across electronics retail (Elgiganten), home goods (JYSK, Imerco, Flying Tiger Copenhagen), fashion (Hunkemöller, Stenströms, ICIW), wine and spirits (Millésima), and manufacturing (STIHL). Distribution is sales-led via direct enterprise and regional sales teams operating out of offices in Stockholm, Oslo, Helsinki, Copenhagen, Amsterdam, and London.
The product portfolio has expanded from core shipping execution into adjacent modules including Emissions/Sustainability Reporting and an AI Companion, indicating a deliberate broadening of the platform's monetization surface beyond transportation. Acquisitions (notably Memnon Networks in 2014) and partnerships with carriers such as PostNord and Instabox have been used to extend integration breadth and market reach. The business is private, with no disclosed revenue, funding, or ownership detail in the available sources.
Unifaun firmographics
Firmographics- Name
- Unifaun
- Website
- https://unifaun.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Unifaun (now operating under nShift) is a Stockholm-based delivery management software provider offering cloud-based multi-carrier shipping, tracking, returns, and checkout solutions to enterprise retailers and e-commerce businesses across Europe.
- Ownership category
- akta.pro rank
Where Unifaun is headquartered
LocationHeadquarters
- HQ city
- Stockholm
- HQ country
- Sweden
- HQ region
- Europe
Offices6 records
Markets served
Unifaun business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- SaaS Platform Subscription: Subscription-based access to the delivery management platform with carrier integrations and workflow tools
- Transaction-based Shipping Fees: Per-shipment transaction fees based on delivery volume through the platform
- Professional Services: Implementation and integration services for enterprise customers requiring custom setups
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise - Full platform access with dedicated support |
| Subscription | Annual | Mid-Market - Standard platform with carrier integrations |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Unifaun product offering
Product offeringCore offering
Unifaun provides a cloud-based delivery management platform that connects e-commerce retailers and direct-to-consumer brands to a network of 150+ shipping carriers for checkout, label generation, shipment tracking, returns, and emissions reporting. The platform is positioned within Transport Management on the Nordic market and processes more than one million orders per month with zero errors. The company is acquired by nShift and operates as the Nordic market brand within the nShift Delivery Management platform.
Product overview
nShift is a modular, all-in-one delivery and experience management platform designed for e-commerce and supply chain operations. The platform consists of core products: Checkout (delivery options at checkout), Deliver (multi-carrier shipping automation), Track (branded tracking with real-time visibility), and Returns (reverse logistics management). Additional modules include Emissions (carbon footprint tracking) and AI Companion. The platform integrates with 1,000+ carriers and 450+ systems including SAP, Microsoft Dynamics, Shopify, Magento, and WooCommerce, supporting operations across 190 countries.
Differentiator
Problem solved
Functional benefit
Products and services
- Checkout Provides e-commerce businesses with delivery options directly at checkout, helping shoppers select the shipping service and price combination that best fits their needs, and converting more shoppers into buyers.
- Deliver Manages e-commerce shipping workflows from order to door, including label creation, shipping selection, automation, and integration with 150+ carriers.
- Track Branded, real-time shipment tracking for end-customers, providing proactive ETA updates and post-purchase engagement for e-commerce retailers.
- Returns Self-service returns portal enabling e-commerce shoppers to initiate, track, and complete returns, with configurable rules, label automation, and carrier routing.
- Emissions Add-on module that calculates the carbon footprint of shipments, generates emissions reports aligned with industry standards, and supports sustainability reporting for e-commerce businesses.
- AI Companion Add-on module that lets e-commerce teams query and analyze their own shipment and delivery data using a conversational AI assistant, available to all customers from launch.
Quantifiable outcome
- 240% surge in peak season demand handled without issues
- +4 more outcomes
Companies that use Unifaun
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles1 record
Unifaun technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature3 records
Unifaun partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- PostNordcoreCarrier integration partnership providing access to PostNord's parcel delivery services across Nordic markets, enabling customers to utilize PostNord for domestic and international shipments through the nShift platform
- InstaboxcoreCarrier integration partnership with Instabox providing access to their locker and click-and-collect delivery network, expanding delivery options for e-commerce customers in supported regions
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Unifaun competitors and assessment
Company assessmentEmerging players
- Loop Returns: Returns management platform for Shopify-based fashion and apparel brands; partial overlap with Unifaun/nShift Returns product, particularly for the fashion/apparel customer segment.
- Bringg: Delivery orchestration and last-mile management platform for enterprise retailers; overlaps Unifaun/nShift on carrier orchestration and large-scale delivery management workflows.
- AfterShip: Post-purchase shipment tracking and returns management SaaS with broad carrier coverage; comparable to Unifaun/nShift Track and the developer-facing API proposition for branded visibility.
- parcelLab: European delivery experience platform specializing in branded tracking, returns, and post-purchase communication; directly overlaps Unifaun/nShift Track and Returns modules for enterprise retailers.
Direct peers
- EasyPost: API-first multi-carrier shipping platform with 100+ carrier integrations targeting developers and enterprise shippers; overlaps Unifaun/nShift on API-led carrier connectivity and the Developer/API positioning.
- Shippo: Shipping API and dashboard platform offering multi-carrier rate shopping, label generation, and tracking; competes in the same SMB-to-enterprise delivery management category as Unifaun/nShift Deliver.
- Sendcloud: European shipping and delivery management platform based in the Netherlands, offering multi-carrier checkout, label, tracking, and returns functionality. Head-to-head competitor in Benelux and broader European e-commerce segment.
- ShipStation: Multi-carrier shipping management SaaS for SMB and mid-market e-commerce merchants; directly comparable to Unifaun/nShift Deliver in core shipping automation, label generation, and carrier integration functionality.
Broad incumbents
- Manhattan Associates: Large supply chain and omnichannel commerce platform with embedded delivery, returns, and fulfillment capabilities; competes for enterprise retail deals that Unifaun/nShift targets via its sales-led motion.
- Descartes Systems Group: Public logistics technology vendor with a broad portfolio spanning transportation management, customs, and routing; competes for enterprise delivery management deals where Unifaun/nShift is positioned.
Market position
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Unifaun social profiles
Digital presenceUnifaun financial estimates
Financial estimateRevenue estimate
Valuation estimate
Unifaun leadership team
Management profileNumber of profiles
Profiles1 record
Unifaun funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Unifaun M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Unifaun
What does Unifaun do?
Unifaun provides a cloud-based delivery management platform that connects e-commerce retailers and direct-to-consumer brands to a network of 150+ shipping carriers for checkout, label generation, shipment tracking, returns, and emissions reporting. The platform is positioned within Transport Management on the Nordic market and processes more than one million orders per month with zero errors. The company is acquired by nShift and operates as the Nordic market brand within the nShift Delivery Management platform.
Is Unifaun a public or private company?
Unifaun is a private company. It is classified as corporate owned and is currently operating.
When was Unifaun founded?
Unifaun was founded in 1997. It employs 101 to 250 people.
Where is Unifaun based?
Unifaun is headquartered in Stockholm, Sweden, in the Europe region.
How does Unifaun make money?
Three revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are transaction-based Shipping Fees and professional Services.
Who are Unifaun's main competitors?
Emerging players on record are Loop Returns, Bringg, AfterShip and parcelLab. Direct peers are EasyPost, Shippo, Sendcloud and ShipStation. Broad incumbents are Manhattan Associates and Descartes Systems Group.
Does Unifaun have an API?
Yes. nShift provides API and development documentation, tools, and guides for developers to integrate with their platform. Developer documentation is at nshift.com/delivery-management-platform/apis.