What MEX Maintenance Experts does

MEX Maintenance Experts (legal entity: Maintenance Experts, Pty Ltd) is an Australian CMMS software provider founded in 1993 and headquartered in Fortitude Valley, Brisbane. The company develops the MEX CMMS platform, which enables asset-intensive organisations to track assets, manage work orders, schedule preventive maintenance, run inspections, and generate reports. The platform is built on the.NET framework with Microsoft SQL Server, hosted on Microsoft Azure, and supports both cloud (Provider Hosted) and on-premise deployment. Native mobile applications for iOS, Android, and UWP include offline capability and barcode scanning, and the platform integrates with SAP, Xero, MYOB, and ProCalX for calibration management.

MEX serves more than 4,000 companies and 12,000 users across verticals including manufacturing, fleet and logistics, facilities, government and infrastructure, mining, food and beverage, healthcare and biotech, aged care, ports and marines, utilities, and education. Named customers include WesTrac, Vistaprint, Tip Top, Austral Bricks, Bega Cheese, Australia Post, Laminex, Cranbrook School, and City of Belmont. The company employs 50+ people, with engineering, sales, consulting, and support functions concentrated in Brisbane.

In October 2024, MEX was acquired by US-based TMA Systems, a CMMS/EAM provider backed by Boston growth equity firm Silversmith Capital Partners. Under TMA, MEX operates as the APAC-focused subsidiary within a portfolio that also includes WebTMA, Maxpanda, Eagle Technology, Prime Technologies, EQ2 HEMS, Virtual Facility, and Facil-IT. Revenue is generated through subscription licensing (cloud or on-premise), perpetual licences with paid support, and professional services for implementation and training. In February 2026, MEX launched MEX v16 with a refreshed interface, AI-driven scheduling, and natural language reporting; in January 2026, TMA launched MEX in North America, opening a new geographic market.

Name

MEX Maintenance Experts

Legal name

Maintenance Experts, Pty Ltd

Website

https://mex.com.au

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

MEX Maintenance Experts is an Australian CMMS software provider serving 4,000+ asset-intensive organisations across manufacturing, mining, fleet, government, and other verticals. Its MEX platform manages work orders, assets, and preventive maintenance. Acquired by TMA Systems in October 2024, now backed by Silversmith Capital Partners.

Ownership category

akta.pro rank

Product category

Computerized Maintenance Management Software (CMMS)

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Asset & Maintenance Management (EAM/CMMS) Platforms (HDAEAEAM)

akta.pro secondary industry

Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL)

Keywords

• Computerized maintenance management
• Asset management software
• Preventive maintenance software
• Work order management
• Fleet maintenance software

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. CMMS Software Subscription: Subscription-based licensing model for MEX CMMS software. Available as Provider Hosted (cloud instance maintained and hosted by MEX) or Client On-Premise (locally installed version). Recurring periodic purchase for a specific duration of term.
2. Perpetual License: Services purchased for a perpetual term, supported by Provider on an ongoing basis provided that such support is purchased. Client receives Maintenance Releases but not New Versions.
3. Professional Services: Implementation, training, and consulting services to support MEX deployment. Expert support, hosting, and training to keep MEX running strong.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

MEX sells a Computerized Maintenance Management System (CMMS) software platform that helps asset-intensive organisations centralise asset records, manage work orders, schedule preventive maintenance, control inventory, and report on maintenance performance. The platform is offered as both a cloud-hosted (Provider Hosted on Azure) and on-premise (Client On-Premise) deployment, with companion iOS, Android, and UWP mobile apps supporting offline field work. The offering also includes professional services for implementation, training, hosting, and ongoing support.

Product overview

MEX Maintenance Experts offers a unified CMMS platform called MEX CMMS as its core product, which includes the main platform (MEX CMMS), mobile applications (MEX Apps for iOS, Android, UWP), and the recently launched MEX v16. The platform provides comprehensive maintenance management capabilities including asset management, work order management, preventive maintenance, fleet maintenance, and reporting. Additional modules include Inventory Management, Prestarts, Work Request Management, Multi-Site Management, Admin Control Centre, Asset Readings, Inspections, AI Maintenance Scheduling, and AI Insights & Reporting. MEX Services provides expert support, hosting, and training. The platform integrates with enterprise systems (SAP, Xero, MYOB) and calibration tools (ProCalX, Fluke). Following TMA Systems' acquisition of MEX in October 2024, the platform is now part of the TMA Systems portfolio alongside WebTMA, Maxpanda, Eagle Technology, Prime Technologies, EQ2 HEMS, Virtual Facility, and Facil-IT.

Differentiator

Problem solved

Functional benefit

Products and services

• MEX CMMS Core Computerized Maintenance Management System platform that tracks assets, manages work orders, schedules preventive maintenance, controls inventory, and generates reports for asset-intensive organisations across APAC. Available as Azure cloud (Provider Hosted) or on-premise deployment.
• MEX Mobile Apps Mobile applications for iOS, Android, and UWP that let technicians access, update, and manage maintenance tasks from the field, including offline operation, asset data capture, and barcode scanning.
• MEX Services Professional services covering expert support, hosting, implementation consulting, and training to help customers deploy and operate MEX CMMS.
• MEX v16 Major release of the MEX CMMS platform with refreshed user interface, improved workflows, enhanced mobile capabilities, and built-in AI features for planning and scheduling, plus ProCalX calibration integration.

Quantifiable outcome

• Cut downtime, extend asset life, and boost efficiency
• +3 more outcomes

Named customers9 records

Segments11 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability5 records

Feature9 records

Partnerships

Two partnerships are on record, tiered core.

• ProCalXcoreTechnology or Integration · 3 February 2026MEX v16 integrates with ProCalX, a cloud-based calibration management solution. This integration connects calibration data from tools including Fluke instrumentation into maintenance workflows, enabling seamless tracking of calibration data within the MEX CMMS platform.
• SAPcoreTechnology or IntegrationMEX CMMS integrates seamlessly with SAP enterprise systems, providing an intuitive interface for maintenance teams while complementing SAP's financial and business process management capabilities. The integration ensures both systems work together efficiently.

Scale indicators5 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Fiix Software: Cloud-native CMMS acquired by Rockwell Automation (2021), serving asset-intensive manufacturers with work orders, preventive maintenance, and integrations — a directly comparable CMMS competitor that has global distribution and PE-buyer backing, similar to MEX's positioning under TMA/Silversmith.
• UpKeep: Mobile-first CMMS targeting maintenance teams across manufacturing, facilities, and fleet — directly overlapping MEX's core verticals, with a modern cloud-native architecture and transparent per-user pricing model that contrasts with MEX's quote-based motion.
• Limble CMMS: Modern cloud CMMS for preventive maintenance, work orders, and asset management — competes head-to-head with MEX in the mid-market manufacturing and facilities segment, with stronger self-serve onboarding.
• Hippo CMMS: Cloud-based CMMS for preventive maintenance, work orders, and asset tracking across facilities, manufacturing, and fleet — overlapping MEX's target segments with a SaaS-only deployment model.
• eMaint (Fluke Reliability): Cloud CMMS under Fluke Reliability, with strong integration into Fluke instrumentation — directly comparable to MEX's ProCalX/Fluke calibration integration pathway and its asset-readings/fuel-tracking capability.
• Asset Essentials (Brightly Software): CMMS/EAM for facilities, education, and government — overlapping MEX's Facilities, Education, and Government & Infrastructure verticals with comparable work-order and asset-management functionality.

Broad incumbents

• IBM Maximo Application Suite: Enterprise-grade EAM platform from IBM serving asset-intensive industries (utilities, manufacturing, transportation) — a broader incumbent that competes with MEX for enterprise EAM budgets but at significantly higher price points and complexity.
• Infor EAM: Enterprise asset management suite from Infor targeting manufacturing, facilities, and public sector — competes with MEX in mid-market and enterprise maintenance management with broader ERP-adjacent functionality.
• SAP PM (Plant Maintenance): Plant maintenance module within SAP's ERP ecosystem — competes with MEX's SAP-integrated CMMS offering, particularly for large enterprises that prefer single-vendor ERP-native maintenance.

Others

• TMA Systems (WebTMA): Parent company of MEX since October 2024 and a long-standing CMMS/EAM competitor in its own right — relevant as both an internal portfolio product set (WebTMA, Maxpanda, Eagle Technology) and as the distribution vehicle now expanding MEX into North America.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/maintenance-experts

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MEX Maintenance Experts