XMedius
XMedius, acquired by OpenText in 2020, provides enterprise-grade secure document exchange and unified communication solutions — digital fax, secure messaging, voice, team collaboration, and secure file transfer — now sold under the OpenText Experience Cloud portfolio.
- Company typePublic
- Founded2020
- HeadquartersMontreal, Canada
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What XMedius does
XMedius was an independent provider of secure information exchange and unified communication solutions, founded in Montreal, Canada, and acquired by OpenText Corporation (NASDAQ: OTEX) in 2020. Following the acquisition, the XMedius product suite was fully integrated into the OpenText Experience Cloud portfolio and rebranded under the OpenText brand: XM Fax became OpenText Core Fax, XM Connect became OpenText CX-E Voice, XM TeamQ became OpenText TeamQ, and XM SendSecure became OpenText XM SendSecure. Adjacent OpenText offerings such as OpenText Core Messaging and OpenText Core Communications extend the suite into customer communications management and secure messaging.
The product line targets enterprise organizations with compliance-driven requirements for fax, secure messaging, voice, team collaboration, and secure file transfer. Functionally, the products replace physical fax machines and ad-hoc file transfer with cloud-based, auditable alternatives and provide integration points into broader enterprise systems. AI capability is layered on through OpenText Experience Aviator (generative AI for customer communications) and OpenText Fax Aviator (AI-powered conversion of fax documents into workflow-ready structured data), both delivered under OpenText's Aviator AI umbrella.
XMedius as an independent revenue entity no longer exists; the brand operates as a wholly-owned product line of OpenText, with go-to-market executed through OpenText's global enterprise field sales force, the OpenText Partner Portal for channel partners, and the OpenText My Support platform. Pricing is not publicly disclosed and revenue is not reported separately, meaning the XMedius sub-line's financial performance is consolidated within OpenText's Experience Cloud and total company reporting rather than disclosed on a standalone basis.
XMedius firmographics
Firmographics- Name
- XMedius
- Legal name
- Open Text Corporation
- Website
- https://xmedius.com
- Company type
- Public
- Founded year
- 2020
- Operating status
- Acquired
- Headcount range
- 1,001–5,000 employees
- Short description
- XMedius, acquired by OpenText in 2020, provides enterprise-grade secure document exchange and unified communication solutions — digital fax, secure messaging, voice, team collaboration, and secure file transfer — now sold under the OpenText Experience Cloud portfolio.
- Ownership category
- akta.pro rank
Where XMedius is headquartered
LocationHeadquarters
- HQ city
- Montreal
- HQ country
- Canada
- HQ region
- North America
Markets served
XMedius business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Enterprise Software Licensing: XMedius solutions are now part of OpenText Experience Cloud portfolio, sold as enterprise software solutions. Specific revenue model details are not publicly disclosed for the XMedius product line.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
XMedius product offering
Product offeringCore offering
XMedius, now part of OpenText Experience Cloud, provides enterprise-grade secure information exchange and unified communication solutions. Its portfolio includes digital fax, secure messaging, voice communications, team collaboration, secure file transfer, and customer communications management, complemented by AI-powered features (Experience Aviator and Fax Aviator) that use generative AI to transform communications and convert fax content into structured workflow-ready data.
Product overview
XMedius was acquired by OpenText in 2020 and its products now form part of the OpenText Experience Cloud portfolio. The product suite consists of secure information exchange and unified communication solutions including OpenText Core Fax (digital fax), OpenText Core Messaging (secure messaging), OpenText Core Communications (customer communications management), and the rebranded acquired products OpenText CX-E Voice, OpenText TeamQ, and OpenText XM SendSecure. These products are complemented by AI-powered Aviator features (Experience Aviator and Fax Aviator) that leverage generative AI for customer communications transformation and automated fax processing.
Differentiator
Problem solved
Functional benefit
Brands
- OpenText CX-E Voice: Formerly XM Connect - a voice communication solution
- OpenText TeamQ
- OpenText Core Fax
- OpenText XM SendSecure
Products and services
- OpenText Core Fax Digital fax solution enabling organizations to send and receive faxes electronically, replacing traditional fax machines with cloud-based fax capabilities for enterprise document transmission.
- OpenText Core Messaging
Companies that use XMedius
Customer profileSegments1 record
Ideal customer profiles1 record
XMedius technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature4 records
XMedius partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights4 records
XMedius competitors and assessment
Company assessmentDirect peers
- Biscom: Biscom provides secure file transfer, enterprise fax, and secure document delivery solutions to enterprises — directly competing with XMedius SendSecure and Core Fax across the same regulated-industry customers and use cases.
- Kiteworks: Kiteworks (formerly Accellion) provides a secure content communication platform for file sharing, email, and managed file transfer — directly comparable to XMedius SendSecure's secure document exchange capabilities for compliance-driven enterprises.
- Consensus Cloud Solutions: Consensus Cloud Solutions (parent of eFax) is a leading provider of digital fax, e-signature, and secure messaging — directly competing with OpenText Core Fax and Core Messaging in healthcare, legal, and financial services.
- Citrix ShareFile: Citrix ShareFile provides secure enterprise file sharing, sync, and transfer — directly comparable to XMedius SendSecure for organizations needing compliant document exchange with external parties.
Broad incumbents
- DocuSign: DocuSign is the dominant electronic signature and agreement cloud platform, addressing secure document workflows in adjacent use cases to XMedius's secure document exchange and fax products across the same enterprise customer base.
- RingCentral: RingCentral is a leading unified communications-as-a-service provider offering voice, messaging, and collaboration — directly competing with XMedius CX-E Voice and TeamQ in enterprise communication deployments.
- Zoom: Zoom provides unified communications including video, voice, team chat, and contact center — competing with XMedius's collaboration and voice products across enterprise customer segments.
- Microsoft Teams: Microsoft Teams is the dominant enterprise team collaboration and communication platform within the Microsoft 365 ecosystem — competing directly with XMedius TeamQ and Core Messaging for enterprise collaboration budgets.
- Slack (Salesforce): Slack, now part of Salesforce, is a leading enterprise team messaging and collaboration platform — directly competing with XMedius TeamQ for team coordination use cases inside enterprise accounts.
- Cisco Webex: Cisco Webex provides enterprise unified communications, collaboration, and contact center solutions — overlapping with XMedius CX-E Voice and collaboration products across large enterprise deployments.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
XMedius social profiles
Digital presenceXMedius financial estimates
Financial estimateRevenue estimate
Valuation estimate
XMedius leadership team
Management profileNumber of profiles
XMedius funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
XMedius M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about XMedius
What does XMedius do?
XMedius, now part of OpenText Experience Cloud, provides enterprise-grade secure information exchange and unified communication solutions. Its portfolio includes digital fax, secure messaging, voice communications, team collaboration, secure file transfer, and customer communications management, complemented by AI-powered features (Experience Aviator and Fax Aviator) that use generative AI to transform communications and convert fax content into structured workflow-ready data.
Is XMedius a public or private company?
XMedius is a public company. It is classified as public and is currently acquired.
When was XMedius founded?
XMedius was founded in 2020. It employs 1,001 to 5,000 people.
Where is XMedius based?
XMedius is headquartered in Montreal, Canada, in the North America region.
How does XMedius make money?
One revenue line is on record: enterprise Software Licensing.
Who are XMedius's main competitors?
Direct peers on record are Biscom, Kiteworks, Consensus Cloud Solutions and Citrix ShareFile. Broad incumbents are DocuSign, RingCentral, Zoom, Microsoft Teams, Slack (Salesforce) and Cisco Webex.
Does XMedius have an API?
No public API is recorded for XMedius.