XMedius

What XMedius does

XMedius was an independent provider of secure information exchange and unified communication solutions, founded in Montreal, Canada, and acquired by OpenText Corporation (NASDAQ: OTEX) in 2020. Following the acquisition, the XMedius product suite was fully integrated into the OpenText Experience Cloud portfolio and rebranded under the OpenText brand: XM Fax became OpenText Core Fax, XM Connect became OpenText CX-E Voice, XM TeamQ became OpenText TeamQ, and XM SendSecure became OpenText XM SendSecure. Adjacent OpenText offerings such as OpenText Core Messaging and OpenText Core Communications extend the suite into customer communications management and secure messaging.

The product line targets enterprise organizations with compliance-driven requirements for fax, secure messaging, voice, team collaboration, and secure file transfer. Functionally, the products replace physical fax machines and ad-hoc file transfer with cloud-based, auditable alternatives and provide integration points into broader enterprise systems. AI capability is layered on through OpenText Experience Aviator (generative AI for customer communications) and OpenText Fax Aviator (AI-powered conversion of fax documents into workflow-ready structured data), both delivered under OpenText's Aviator AI umbrella.

XMedius as an independent revenue entity no longer exists; the brand operates as a wholly-owned product line of OpenText, with go-to-market executed through OpenText's global enterprise field sales force, the OpenText Partner Portal for channel partners, and the OpenText My Support platform. Pricing is not publicly disclosed and revenue is not reported separately, meaning the XMedius sub-line's financial performance is consolidated within OpenText's Experience Cloud and total company reporting rather than disclosed on a standalone basis.

Name

XMedius

Legal name

Open Text Corporation

Website

https://xmedius.com

Company type

Public

Founded year

2020

Operating status

Acquired

Headcount range

1,001–5,000 employees

Short description

XMedius, acquired by OpenText in 2020, provides enterprise-grade secure document exchange and unified communication solutions — digital fax, secure messaging, voice, team collaboration, and secure file transfer — now sold under the OpenText Experience Cloud portfolio.

Ownership category

akta.pro rank

Headquarters

HQ city

Montreal

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Enterprise Software Licensing: XMedius solutions are now part of OpenText Experience Cloud portfolio, sold as enterprise software solutions. Specific revenue model details are not publicly disclosed for the XMedius product line.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

XMedius, now part of OpenText Experience Cloud, provides enterprise-grade secure information exchange and unified communication solutions. Its portfolio includes digital fax, secure messaging, voice communications, team collaboration, secure file transfer, and customer communications management, complemented by AI-powered features (Experience Aviator and Fax Aviator) that use generative AI to transform communications and convert fax content into structured workflow-ready data.

Product overview

XMedius was acquired by OpenText in 2020 and its products now form part of the OpenText Experience Cloud portfolio. The product suite consists of secure information exchange and unified communication solutions including OpenText Core Fax (digital fax), OpenText Core Messaging (secure messaging), OpenText Core Communications (customer communications management), and the rebranded acquired products OpenText CX-E Voice, OpenText TeamQ, and OpenText XM SendSecure. These products are complemented by AI-powered Aviator features (Experience Aviator and Fax Aviator) that leverage generative AI for customer communications transformation and automated fax processing.

Differentiator

Problem solved

Functional benefit

Brands

• OpenText CX-E Voice: Formerly XM Connect - a voice communication solution
• OpenText TeamQ
• OpenText Core Fax
• OpenText XM SendSecure

Products and services

• OpenText Core Fax Digital fax solution enabling organizations to send and receive faxes electronically, replacing traditional fax machines with cloud-based fax capabilities for enterprise document transmission.
• OpenText Core Messaging

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Biscom: Biscom provides secure file transfer, enterprise fax, and secure document delivery solutions to enterprises — directly competing with XMedius SendSecure and Core Fax across the same regulated-industry customers and use cases.
• Kiteworks: Kiteworks (formerly Accellion) provides a secure content communication platform for file sharing, email, and managed file transfer — directly comparable to XMedius SendSecure's secure document exchange capabilities for compliance-driven enterprises.
• Consensus Cloud Solutions: Consensus Cloud Solutions (parent of eFax) is a leading provider of digital fax, e-signature, and secure messaging — directly competing with OpenText Core Fax and Core Messaging in healthcare, legal, and financial services.
• Citrix ShareFile: Citrix ShareFile provides secure enterprise file sharing, sync, and transfer — directly comparable to XMedius SendSecure for organizations needing compliant document exchange with external parties.

Broad incumbents

• DocuSign: DocuSign is the dominant electronic signature and agreement cloud platform, addressing secure document workflows in adjacent use cases to XMedius's secure document exchange and fax products across the same enterprise customer base.
• RingCentral: RingCentral is a leading unified communications-as-a-service provider offering voice, messaging, and collaboration — directly competing with XMedius CX-E Voice and TeamQ in enterprise communication deployments.
• Zoom: Zoom provides unified communications including video, voice, team chat, and contact center — competing with XMedius's collaboration and voice products across enterprise customer segments.
• Microsoft Teams: Microsoft Teams is the dominant enterprise team collaboration and communication platform within the Microsoft 365 ecosystem — competing directly with XMedius TeamQ and Core Messaging for enterprise collaboration budgets.
• Slack (Salesforce): Slack, now part of Salesforce, is a leading enterprise team messaging and collaboration platform — directly competing with XMedius TeamQ for team coordination use cases inside enterprise accounts.
• Cisco Webex: Cisco Webex provides enterprise unified communications, collaboration, and contact center solutions — overlapping with XMedius CX-E Voice and collaboration products across large enterprise deployments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/xmedius_fax
• YouTubeyoutube.com/user/opentextcorp
• LinkedInlinkedin.com/company/xmedius

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about XMedius