Arcserve

Name

Arcserve

Legal name

Arcserve, LLC

Website

https://arcserve.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Data Protection and Cyber Resilience Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Replication & Data Protection (CDP, Snapshots, Sync) (HDABAIAG)

akta.pro secondary industries

Continuity for SaaS & Cloud Apps (M365/Salesforce Backup) (HDABAIAK), Cyber Recovery & Ransomware-Resilient Backup Services (BPAEALAG), Backup Appliances & Integrated Systems (HDABAEAE), Data Replication & Continuous Data Protection (CDP) Services (BPAEALAH)

Keywords

• Data protection software
• Backup and recovery
• Disaster recovery solutions
• Ransomware protection
• Cyber resilient storage

Headquarters

HQ city

Eden Prairie

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Infrastructure, Operations

Revenue model

1. Software Licensing and Subscription: Annual subscription and perpetual licensing revenue from UDP, Backup, ShadowProtect, and other software products. Includes software maintenance and support contracts.
2. Hardware Appliance Sales: Sale of integrated data protection appliances including the N-Series with Sophos integration. Hardware appliances bundled with software licensing.
3. Cloud Storage Services: Revenue from Arcserve Cloud Storage services providing offsite backup storage and disaster recovery as a service.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Arcserve sells data protection and cyber resilience software, including its flagship Arcserve Unified Data Protection (UDP) platform for backup, disaster recovery, replication, and high availability across physical, virtual, cloud, and SaaS environments. The portfolio also includes Arcserve Backup, ShadowProtect, Cyber Resilient Storage (immutable WORM storage), OneXafe, Arcserve Cloud Direct (BaaS/DRaaS), Arcserve SaaS Backup, and UDP/N-Series hardware appliances, all delivered to 50,000+ customers through a 100% channel-led model.

Product overview

Arcserve offers a unified data resilience platform comprising multiple integrated products for small and mid-size organizations. The core portfolio centers on Arcserve UDP as the primary backup and recovery platform, supplemented by Arcserve Backup (traditional tape/disk), Arcserve Replication and High Availability (disaster recovery), and Arcserve ShadowProtect (formerly StorageCraft, for image-based backup). SaaS protection is delivered through Arcserve SaaS Backup supporting Microsoft 365, Salesforce, Google Workspace, Zendesk, and Entra ID. Immutable ransomware protection is provided by Arcserve Cyber Resilient Storage (on-premises and cloud variants) and Arcserve OneXafe (formerly StorageCraft). Cloud-native delivery options include Arcserve Cloud Direct (BaaS/DRaaS), Arcserve Cloud Storage, and Arcserve UDP Cloud Hybrid. Hardware appliances include the UDP Appliance 9000 v2 S Series and N-Series hyper-converged appliances with Nutanix and Sophos integration. The portfolio is unified through a single management console and supports 300+ platforms, systems, and applications.

Differentiator

Problem solved

Functional benefit

Products and services

• Arcserve UDP (Unified Data Protection) Primary data protection platform providing backup, disaster recovery, replication, and high availability for cloud, virtual, and physical environments, with AI-powered anomaly detection (UDP 10.3) and cross-platform recovery. Targeted at mid-market and enterprise IT teams.
• Arcserve Backup Traditional backup software supporting tape and disk-based backup operations for Windows and Linux environments. Targeted at organizations with legacy tape and disk backup requirements.
• Arcserve Replication and High Availability High availability and replication solution providing continuous data protection for physical and virtual environments with automatic failover capabilities. Sold as a standalone product line for IT teams needing HA and replication.
• Arcserve ShadowProtect Image-based backup software (formerly StorageCraft) creating whole-disk image backups with specialized recovery features for SMB and MSP operations; version 8.0 added host-based Microsoft Hyper-V backup flexibility.
• Arcserve SaaS Backup Cloud-to-cloud backup solution protecting SaaS platform data including Microsoft 365, Salesforce, Google Workspace, Zendesk, and Entra ID. Sold as a standalone cloud backup service.
• Arcserve Cyber Resilient Storage (CRS) Immutable on-premises backup storage solution using WORM technology to protect backup data from ransomware encryption. Integrated with UDP 10 for ransomware-recoverable backups.
• Arcserve Cloud Cyber Resilient Storage Cloud-based immutable storage service for ransomware protection with global data center location options. Targeted at organizations needing offsite, immutable, WORM-protected backup targets.
• Arcserve Cloud Storage Offsite cloud backup storage service with global data centers, 99.9% availability in one region or 99.99% with two datacenters, object-level versioning, and data deduplication.
• Arcserve UDP Cloud Hybrid Hybrid cloud backup solution combining on-premises and cloud storage capabilities for flexible data protection strategies. Targeted at organizations with hybrid on-premises/cloud environments.
• Arcserve Cloud Direct Cloud-native Backup-as-a-Service and Disaster Recovery-as-a-Service solution providing complete failover protection without requiring a local appliance.
• Arcserve UDP Appliance 9000 v2 S Series Purpose-built backup and recovery hardware appliance pre-configured with Arcserve UDP software for simplified deployment. Targeted at mid-market customers seeking turnkey data protection.
• Arcserve N-Series Appliances Hyper-converged data protection appliances combining Arcserve UDP with Nutanix infrastructure and Sophos Intercept X Advanced cybersecurity (anti-ransomware, deep learning, CryptoGuard, WipeGuard).
• Arcserve OneXafe Immutable scale-out storage system (formerly StorageCraft) providing ransomware protection through change-impossible snapshots, with multi-node cluster support up to 7 nodes (~560TB effective capacity).

Quantifiable outcome

• 50,000+ organizations protected globally
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• SophoscoreTechnology or Integration · 1 January 2023Sophos integration in Arcserve N-Series appliances provides unified cybersecurity and data protection. The partnership combines Sophos' synchronized ransomware protection with Arcserve's backup capabilities, enabling customers to detect threats earlier and recover faster from attacks.
• NutanixcoreTechnology or IntegrationNutanix hyper-converged infrastructure integration enables Arcserve to deliver backup and disaster recovery on Nutanix environments. Joint customers can deploy Arcserve data protection solutions on Nutanix HCI platforms for simplified management.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Rubrik: Cloud-native data security and cyber resilience platform competing in backup, disaster recovery, and ransomware recovery for mid-market and enterprise customers.
• Commvault: Enterprise data protection and information management platform offering backup, recovery, and cyber resilience solutions that directly overlap Arcserve's UDP and replication portfolio.
• Cohesity: Data management and security vendor offering backup, disaster recovery, and cyber resilience across hybrid environments, competing head-to-head with Arcserve UDP and Cyber Resilient Storage.
• Veeam Software: Leading backup and data protection vendor for virtual, physical, and cloud workloads, directly competing with Arcserve in mid-market and enterprise backup, disaster recovery, and ransomware protection.
• Acronis: Cyber protection vendor combining backup, disaster recovery, and cybersecurity (anti-ransomware) for SMBs and MSPs, directly competing in Arcserve's core segments and channel.

Emerging players

• Zerto (HPE): Disaster recovery and continuous data protection (CDP) specialist now part of HPE, directly competing with Arcserve's Replication and High Availability and DRaaS offerings.
• HYCU: Cloud-native backup and data protection vendor specializing in SaaS (M365, Google Workspace) and hypervisor workloads, competing with Arcserve's SaaS Backup and UDP products.
• Druva: 100% SaaS-delivered data protection platform focused on cloud-native backup and DRaaS, targeting the same mid-market customers with a pure-cloud model that contrasts with Arcserve's hybrid/appliance heritage.

Others

• StorageCraft (now part of Arcserve): Former competitor merged into Arcserve in 2021; product line continues as Arcserve ShadowProtect, relevant as a baseline for Arcserve's MSP/SMB channel positioning.

Broad incumbents

• Veritas Technologies: Established enterprise data protection and backup incumbent (formerly Symantec/Veritas) offering NetBackup and appliances, competing with Arcserve in larger enterprise and hybrid environments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/arcserve
• Facebookfacebook.com/arcservellc
• LinkedInlinkedin.com/company/arcserve

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arcserve