GlassHouse Systems
GlassHouse Systems is a privately-held North American IT services firm and IBM Platinum Business Partner delivering managed infrastructure, hybrid cloud, cybersecurity, and disaster recovery services to 350+ enterprise customers across nine-plus verticals, founded in 1992.
- Company typePrivate
- Founded1992
- HeadquartersToronto, Canada
- Headcount101–250
- GTM typeB2B
- OfferingServices
What GlassHouse Systems does
GlassHouse Systems is a privately-held Canadian IT services company founded in 1992, headquartered in Toronto with a regional US headquarters in Lisle, Illinois. Operating as one of the largest IBM Platinum Business Partners in North America, the firm delivers managed infrastructure, hybrid cloud, cybersecurity, disaster recovery, and high-performance computing services to more than 350 enterprise accounts across manufacturing, financial services, utilities, government, healthcare, legal, insurance, higher education, and retail verticals. Core service modules include IBM i/AIX Managed Services, Remote Infrastructure Managed Services (RIMS), Disaster Recovery as a Service, Backup as a Service, Managed Detection and Response through an integrated SOC, and HPC Managed Services, delivered on technology stacks spanning IBM Power Systems, IBM i, AIX, VMware, IBM Cloud PowerVS, Lenovo, Red Hat, and a 37-partner ecosystem that includes Palo Alto Networks, CrowdStrike, Zscaler, Cisco, Fortinet, Rubrik, and Nvidia. The company monetizes through subscription-based managed services, cloud architecture and migration engagements, professional services, and cybersecurity services, with pricing custom to each enterprise workload and billed primarily on annual contracts; specific pricing is not publicly disclosed. Go-to-market is enterprise field sales with consultative solution architects targeting complex IT infrastructure buyers in North America, supplemented by co-sell through IBM's partner ecosystem. GlassHouse is led by Founder, Chairman and CEO David Antebi, with Robert Moniz as President of US operations and Jeff Wilson as VP Sales Canada and Market Development NA, and has no disclosed external institutional investment.
GlassHouse Systems firmographics
Firmographics- Name
- GlassHouse Systems
- Legal name
- GlassHouse Systems Inc.
- Website
- https://ghsystems.com
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- GlassHouse Systems is a privately-held North American IT services firm and IBM Platinum Business Partner delivering managed infrastructure, hybrid cloud, cybersecurity, and disaster recovery services to 350+ enterprise customers across nine-plus verticals, founded in 1992.
- Ownership category
- akta.pro rank
GlassHouse Systems industry classification
Industry- Product category
- Managed IT Infrastructure Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- Managed Detection & Response (MDR) & SOC Services (HDADAGAG), Security Operations Center (SOC) as a Service (BPAEADAB), Cloud Management Platforms (CMP) & Single-Pane-of-Glass Control (HDABABAD)
Keywords
Where GlassHouse Systems is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
GlassHouse Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed Services: Recurring managed services revenue from monitoring, administering, patching, tuning and operating customer infrastructure 24x7. Includes IBM i/AIX managed services, Remote Infrastructure Managed Services (RIMS), disaster recovery, backup, and security services.
- Cloud Services: Cloud architecture, migration, operations, and security services. Includes IBM Cloud PowerVS implementations, hybrid cloud solutions, and cloud cost optimization.
- Professional Services: Implementation, migration, and consulting services for infrastructure deployments, cybersecurity implementations, and technology transformations.
- Cybersecurity Services: Managed detection and response (MDR), SIEM services, vulnerability management, network security, and compliance services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise managed services with subscription-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
GlassHouse Systems product offering
Product offeringCore offering
GlassHouse Systems (GHS) provides enterprise IT infrastructure managed services, cloud migration and operations, disaster recovery, backup-as-a-service, high-performance computing management, and 24x7 managed cybersecurity services (MDR/SOC), with a core specialization in IBM Power Systems, IBM i, and AIX environments for enterprise and government customers across North America.
Product overview
GlassHouse Systems (GHS) is a managed IT services provider offering a portfolio of cloud, infrastructure, cybersecurity, and managed services. The core offering is a set of managed service modules — IBM i/AIX Managed Services, Remote Infrastructure Managed Services (RIMS), Disaster Recovery as a Service (DRaaS), Backup as a Service (BaaS), Managed Detection and Response (MDR), and HPC Managed Services — complemented by Cloud Services, Infrastructure Services, and Enterprise Cybersecurity Services. GHS operates as an IBM Platinum Business Partner and implements specific technology solutions including Zerto-based DR, Qualys Vulnerability Management, and IBM Spectrum Protect as part of its service delivery.
Differentiator
Problem solved
Functional benefit
Products and services
- IBM i / AIX Managed Services Managed services for IBM i (AS/400) and AIX environments, providing security, high availability, backup, recovery, and monitoring for mission-critical IBM Power systems, targeted at enterprise IT organizations.
- Remote Infrastructure Managed Services (RIMS) Outsourced IT and remote infrastructure management delivered from a Tier III Design Certified Data Center, providing 24/7 monitoring, administration, patching, and operations for enterprise customers.
- Disaster Recovery as a Service (DRaaS) Enterprise-grade disaster recovery as a service enabling backup of data and IT infrastructure to the cloud, with DR orchestration, ransomware protection, and focus on customer SLAs for IBM workloads.
- Backup as a Service (BaaS) Reliable, cost-effective, and secure backup services for all environments with pay-as-you-go consumption models, targeting enterprise IT and IBM Power workloads.
- Managed Detection and Response (MDR) / GHS Integrated SOC Services 24/7/365 managed security services from a fully contained SOC, leveraging SIEM technology (including IBM QRadar) for threat detection, real-time analysis, and incident response for enterprise customers.
- High Performance Computing (HPC) Managed Services Managed services for HPC infrastructure including systems monitoring, storage and network growth planning, data resiliency, workflow assessments, and performance tuning for research and enterprise HPC users.
- Cloud Services Cloud architecture, migration, security, and operations services, including IBM Cloud, data and application migration, hybrid cloud, and cloud disaster recovery for enterprise customers.
- Infrastructure Services Enterprise infrastructure design and deployment including hybrid cloud infrastructure, network design and implementation, IBM Mainframe/Power/IBM i, storage and data resilience, and high performance computing.
- Enterprise Cybersecurity Services Comprehensive cybersecurity solutions including managed security services, GRC consulting, network security, SIEM, vulnerability management, and incident response for enterprise and government customers.
- Zerto-based DR Solutions Disaster recovery solutions built on Zerto's IT Resilience platform, enabling reduced RPO/RTO for VMware-based workloads, ransomware protection via journaling, and flexible public cloud DR targets.
- Qualys Vulnerability Management Vulnerability management as a service using Qualys technology to identify, prioritize, and remediate risks across organizations, supporting PCI and GDPR compliance.
Quantifiable outcome
- 40% infrastructure cost reduction for retail client migrating to IBM Power Virtual Server
- +5 more outcomes
Companies that use GlassHouse Systems
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles3 records
GlassHouse Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
GlassHouse Systems partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered flagship and core.
- IBMflagshipIBM Platinum Business Partner - one of the largest in North America. Deep partnership specializing in IBM Power Systems, IBM i, AIX, IBM Cloud PowerVS, IBM Storage, and IBM Security solutions including QRadar and Guardium. Co-develops and delivers hybrid cloud, managed services, and modernization solutions.
- LenovocoreTechnology partner providing enterprise server and infrastructure solutions integrated with GlassHouse Systems' managed services offerings.
- Red HatcoreEnterprise open-source solutions partner for hybrid cloud and infrastructure deployments.
- Palo Alto NetworkscoreCybersecurity partner providing next-generation firewall, threat detection, and network security solutions integrated into managed security services.
- GooglecoreGoogle SecOps partnership expanding security operations center offerings with Google Chronicle SIEM and threat intelligence capabilities.
- FortinetcoreNetwork security partner providing firewall, VPN, and unified threat management solutions.
- CiscocoreNetworking and infrastructure partner for network design, implementation, and security solutions.
- Juniper NetworkscoreNetworking infrastructure partner for enterprise network design and implementation.
- CrowdStrikecoreEndpoint protection and threat intelligence partner integrated into managed cybersecurity services.
- ZscalercoreCloud security partner providing secure web gateway and zero-trust network access solutions.
- RubrikcoreData protection and backup partner integrated into disaster recovery and backup-as-a-service offerings.
- VMwarecoreVirtualization partner supporting VMware environments in hybrid cloud and disaster recovery solutions.
- NvidiacoreGPU computing partner supporting high-performance computing and AI workloads.
- HP EnterprisecoreEnterprise infrastructure partner for servers, storage, and networking solutions.
- QualyscoreVulnerability management partner providing cloud-based security monitoring integrated into managed security services.
- FalconStorcoreData protection and backup partner integrated with IBM Power Virtual Server for backup, deduplication, and recovery solutions.
Scale indicators8 records
Recent moves5 records
Expansion highlights5 records
GlassHouse Systems competitors and assessment
Company assessmentDirect peers
- SHI International: SHI is a large North American IT solutions and services provider offering hybrid cloud, managed services, and cybersecurity, with a similar mix of vendor partnerships and enterprise field sales model.
- Rackspace Technology: Rackspace is a managed cloud and infrastructure services provider specializing in multi-cloud operations, security, and modernization, competing with GHS in the hybrid cloud managed services segment.
- Softchoice: Softchoice is a North American IT solutions and managed services provider with comparable offerings in cloud, infrastructure, and security, and a similar mix of enterprise and mid-market customers.
- CGI Group: CGI is a Canadian-headquartered global IT services and consulting firm with a strong managed infrastructure and systems integration practice that directly competes with GHS in the Canadian enterprise and public sector market.
- Converge Technology Solutions: Converge is a North American IT solutions and services provider focused on hybrid cloud, infrastructure, and security with a portfolio-built growth model that overlaps directly with GHS's service mix and customer profile.
- eSentire: eSentire is a Canadian-headquartered pure-play MDR provider offering 24x7 managed detection and response and SOC services, directly competing with GHS's cybersecurity and MDR practice in North America.
- Long View Systems: Long View is a Canadian IT solutions and managed services company with a comparable hybrid cloud, infrastructure, and security practice serving Western Canadian enterprise customers, making it a regional direct peer.
- Insight Enterprises: Insight is a global IT solutions and managed services provider that combines technology resale, cloud, and managed services for enterprise customers, directly competing with GHS in North American mid-market and enterprise infrastructure engagements.
Broad incumbents
- CDW Corporation: CDW is a large enterprise IT solutions and managed services provider in North America with broad vendor relationships, overlapping significantly with GHS in cloud, infrastructure, and security services to enterprise and public sector buyers.
- Kyndryl: Kyndryl is IBM's managed infrastructure services spinoff and the largest direct competitor in the IBM Power, mainframe, and hybrid cloud managed services space that GHS specializes in, with global scale GHS lacks.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
GlassHouse Systems social profiles
Digital presenceGlassHouse Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
GlassHouse Systems leadership team
Management profileNumber of profiles
Profiles4 records
GlassHouse Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GlassHouse Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GlassHouse Systems
What does GlassHouse Systems do?
GlassHouse Systems (GHS) provides enterprise IT infrastructure managed services, cloud migration and operations, disaster recovery, backup-as-a-service, high-performance computing management, and 24x7 managed cybersecurity services (MDR/SOC), with a core specialization in IBM Power Systems, IBM i, and AIX environments for enterprise and government customers across North America.
Is GlassHouse Systems a public or private company?
GlassHouse Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was GlassHouse Systems founded?
GlassHouse Systems was founded in 1992. It employs 101 to 250 people.
Where is GlassHouse Systems based?
GlassHouse Systems is headquartered in Toronto, Canada, in the North America region.
How does GlassHouse Systems make money?
Four revenue lines are on record. Managed Services are the primary driver. The others are cloud Services, professional Services and cybersecurity Services.
Who are GlassHouse Systems's main competitors?
Direct peers on record are SHI International, Rackspace Technology, Softchoice, CGI Group, Converge Technology Solutions, eSentire, Long View Systems and Insight Enterprises. Broad incumbents are CDW Corporation and Kyndryl.
Does GlassHouse Systems have an API?
No public API is recorded for GlassHouse Systems.
What industry is GlassHouse Systems in?
GlassHouse Systems's product category is Managed IT Infrastructure Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of HDADAGAG, Managed Detection & Response (MDR) & SOC Services. Its NAICS code is 541513 and its SIC code is 7370.