Long View
Long View Systems is a privately-held North American IT solutions and services firm (founded 1999, Calgary) delivering cloud, cybersecurity, networking, modern workplace, and licensing services to enterprise and mid-market clients across Canada and the United States through top-tier Microsoft, Cisco, and ServiceNow partnerships.
- Company typePrivate
- Founded1999
- HeadquartersCalgary, Canada
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Long View does
Long View Systems is a privately-held IT solutions and services company headquartered in Calgary, Alberta, founded in 1999 by Don Bialik. It operates as one of the largest privately-owned IT services firms in North America, with 1,000+ employees across offices in Calgary, Toronto, Edmonton, Vancouver, Victoria, Denver, Dallas, and Houston, and is led by CEO Brent Allison (since 2018) with founder Don Bialik as Executive Chairman.
The company's core offering is organized around six solution areas — Modern Workplace, Data & Dynamics, OneCloud, NextNet, Digital Defense, and Licensing & Procurement — plus a Managed Services umbrella. Underlying technology is built on Microsoft Azure, Microsoft 365, Dynamics 365, Cisco networking, and ServiceNow stacks, augmented by proprietary tools including the Gartner-recognized SYNCUp IT asset management platform (hosted in Long View's own data center), SYNCSource vendor-neutral procurement, OneCloud Cisco+ hybrid cloud, and User Shield/XDR Shield/MDR Shield managed security services leveraging Microsoft Sentinel. The company holds top-tier partner designations with Microsoft (Azure Expert MSP, six Solutions Partner designations), Cisco (Gold Partner in Canada and USA, Master Collaboration Certified, Master Cloud and Managed Services Provider), and ServiceNow (Specialist Segment Partner), supported by 200+ technology partnerships. Compliance posture includes PCI DSS 4.0.1, ISO 27001:2022, ISO 27017:2015, SOC 1 Type II, and SOC 2 Type II.
Long View's business model combines professional services (consulting, implementation), managed services (tiered Essentials/Enabled/Empowered offerings delivered through 24x7 NOC and SOC), licensing and procurement (cost-plus margin model), and subscription-based IT asset management. Revenue is quote-based and tailored per enterprise engagement; go-to-market is direct enterprise field sales augmented by a channel partner network. The customer base is concentrated in enterprise and mid-market organizations across energy, banking, insurance, healthcare, non-profit, and agriculture verticals in Canada and the United States, with a stated 'client for life' consultative relationship model.
Long View firmographics
Firmographics- Name
- Long View
- Legal name
- Long View Systems
- Website
- https://longviewsystems.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Long View Systems is a privately-held North American IT solutions and services firm (founded 1999, Calgary) delivering cloud, cybersecurity, networking, modern workplace, and licensing services to enterprise and mid-market clients across Canada and the United States through top-tier Microsoft, Cisco, and ServiceNow partnerships.
- Ownership category
- akta.pro rank
Long View industry classification
Industry- Product category
- IT Services and Consulting
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Service Desk & ITSM Outsourcing (BPAEAMAF), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Network, Infrastructure & Data Center Integration (BPAEAAAK), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
Keywords
Where Long View is headquartered
LocationHeadquarters
- HQ city
- Calgary
- HQ country
- Canada
- HQ region
- North America
Offices8 records
Markets served
Long View business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Professional Services: Consulting and implementation services for digital transformation, cloud migration, cybersecurity, modern workplace, and network solutions. Provided through direct engagement with enterprise clients.
- Managed Services: Ongoing managed services including cloud management, infrastructure services, security operations (SOC/SIEM), network operations (NOC), and ServiceNow ITSM. Delivered through tiered service options (Essentials, Enabled, Empowered).
- Licensing & Procurement (SYNCSource): Value-added services for hardware and software procurement, licensing management, and contract optimization. Revenue generated through vendor cost-plus margin model.
- IT Asset Management (SYNCUp): Gartner-recognized ITAM toolset with tiered service levels (Essentials, Enabled, Health Check). Ongoing subscription-style revenue from software licensing optimization and license reconciliation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | SYNCUp Essentials - Self-managed ITAM toolset with on-demand expert access |
| Subscription | Annual | SYNCUp Enabled - Ongoing managed SAM services with quarterly governance |
| Subscription | Multi-year contract | SYNCUp Health Check - 60-day software licensing review |
| Usage-based | Monthly | Managed Infrastructure Essentials - Device monitoring and escalation |
| Usage-based | Monthly | Managed Infrastructure Enabled - Co-managed with NOC infrastructure monitoring |
| Usage-based | Monthly | Managed Infrastructure Empowered - Full managed services including break/fix and patching |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Long View product offering
Product offeringCore offering
Long View Systems provides end-to-end IT services and solutions for enterprise and mid-market clients across North America, spanning digital transformation consulting, cloud migration and managed cloud, managed infrastructure, cybersecurity strategy and operations (24x7 SOC/SIEM), modern workplace enablement (Microsoft 365, Service Desk), networking (SD-WAN, SD-Access, SASE), Dynamics 365 business transformation, and software licensing/IT asset management. The company delivers these via professional services, ongoing managed services (NOC/SOC, Tiered Essentials/Enabled/Empowered), and proprietary tools such as SYNCUp and SYNCSource, leveraging deep partnerships with Microsoft, Cisco, and ServiceNow.
Product overview
Long View is an IT services and solutions company offering a comprehensive portfolio of technology services organized around six core solution areas: Modern Workplace (device management, collaboration, and end-user support including Service Desk and SmartAssist), Data & Dynamics (Dynamics 365 business transformation, data modernization, and application economics), OneCloud (managed cloud, infrastructure, and Cisco+ hybrid solutions), NextNet (SD-WAN, SD-ACCESS, and SASE networking), Digital Defense (cybersecurity strategy, transformation, and managed security services including User Shield, XDR Shield, and MDR Shield), and Licensing & Procurement (SYNCSource and SYNCUp for IT asset management). The company also provides ServiceNow implementation services and NextGen Ops for digital transformation. These offerings are delivered through strategic partnerships with Microsoft and Cisco, with services spanning from advisory and assessment through implementation and ongoing managed services.
Differentiator
Problem solved
Functional benefit
Brands
- Digital Organization: A framework covering six key focus areas for future-facing businesses: Modern Workplace, Data & Dynamics, OneCloud, NextNet, Digital Defense, and Licensing & Procurement
- OneCloud
- NextNet
- Digital Defense
- SYNCSource
- SYNCUp
- SmartAssist
- User Shield
- XDR Shield
- MDR Shield
- Sentinel in 30
- Entra in 30
- Collab Now
- Accelerated Data Platform (DPi30/DPi60)
- NextGen Ops
Products and services
- Modern Workplace A comprehensive solution for designing, activating, and optimizing the modern workplace, covering device management, collaboration tools, and end-user productivity support through methodologies like Design, Activate, and Manage & Optimize. Targeted at enterprise clients enabling work-from-anywhere, anytime, on any device.
- Service Desk 24x7x365 multi-channel IT support solution providing effective, easy-to-access support to minimize downtime impact, powered by AI and machine learning with contact centers in Toronto, Calgary, Edmonton, and Denver.
- SmartAssist Multi-channel support service for end-user productivity that provides efficient resolution for issues through a shift-left strategy to increase worker productivity and lower support costs.
- Data & Dynamics Data and applications solutions segment covering business transformation through Microsoft Dynamics 365, data modernization, and application economics to help businesses extract value from information and drive digital transformation.
- Business Transformation (Dynamics 365) ERP and CRM transformation services using Microsoft Dynamics 365 including Business Central, Finance & Operations, Sales, Field Service, and Customer Service modules with a 'Dynamics at the center' methodology.
- Data Modernization Services to transform business through data analytics, including the Modern Data Platform and accelerated solutions (DPi30, DPi60) for building analytics, RPA, IoT, and no-code/low-code capabilities.
- OneCloud Cloud services solution enabling secure, quick, and reliable migration to cloud with hybrid/multi-cloud support, single pane of glass management, and an award-winning Network Operations Center (NOC).
- Managed Cloud Cloud optimization and management services with a six-pronged methodology covering assess, migrate, and manage phases, delivered by certified cloud architects.
- Managed Infrastructure Services Three-tiered managed services offering for cloud, on-premises data center, and hybrid/multi-cloud environments with tiered options (Essentials, Enabled, Empowered), managing 40,000+ critical endpoints.
- OneCloud Cisco+ Hybrid cloud solution as-a-service built with Cisco+ offering pay-as-you-use consumption models, flexible infrastructure, and 24x7x365 support through Long View's NOC.
- NextGen Ops Digital transformation and infrastructure optimization services leveraging cloud capabilities to improve operability, profitability, and customer responsiveness.
- NextNet
Quantifiable outcome
- Set up entire collaboration and productivity suite in just three months – running flawlessly
- +5 more outcomes
Companies that use Long View
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles2 records
Long View technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
Long View partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- CiscocoreLong View is a Cisco Gold Partner in Canada and USA, Cisco Master Collaboration Certified, and Cisco Master Cloud and Managed Services Provider. The partnership since 1999 includes over 100 Cisco certified professionals, deployment of 100,000+ IP Phones, and management of 1,500+ Cisco devices. Long View won Cisco Canada Partner of the Year in 2023 and Network Experience Partner of the Year in 2025.
- MicrosoftcoreLong View is a Microsoft Azure Expert Managed Services Provider (MSP), Licensing Solutions Partner (LSP), and Cloud Solutions Provider (CSP). They won Microsoft Canada Partner of the Year in 2018 and 2019, and have achieved six Microsoft Solutions Partner designations including Data & AI, Digital & App Innovation, Infrastructure, Modern Work, Security, and Business Applications.
- ServiceNowcoreLong View is a ServiceNow Specialist Segment Partner in the Consulting & Implementation Partner Program. They manage 500+ domain-separated ServiceNow instances with North American delivery teams and PCI, SOC, ISO 27001 aligned operations. Services include ServiceNow Automation, Implementation, ITSM as a Service, and Remote Admin.
- CitrixTechnology partnership for application delivery and virtualization solutions.
Scale indicators11 records
Recent moves10 records
Expansion highlights6 records
Long View competitors and assessment
Company assessmentDirect peers
- Compugen: Canadian-headquartered IT solutions and services provider with similar end-to-end managed services, cloud, and workplace offerings across Canada. Comparable scale, customer base, and vendor partnership model (Microsoft, Cisco, ServiceNow).
- Softchoice: North American IT solutions and managed services provider focused on Microsoft, cloud, and modern workplace, with similar mix of professional services, managed services, and software licensing. Direct overlap in customer base and vendor ecosystem.
- Scalar (a CDW company): Canadian IT services firm specializing in infrastructure, security, cloud, and managed services with deep Microsoft and Cisco partnership - direct overlap in service portfolio and Canadian enterprise customer base.
Broad incumbents
- Accenture: Global systems integrator competing with Long View for large enterprise cloud, security, and digital transformation engagements. Operates at vastly larger scale and competes in the same Microsoft/Cisco/ServiceNow ecosystems.
- Connection: North American IT solutions and services company with comparable cloud, security, and managed services portfolio targeting enterprise and public sector. Overlap in vendor ecosystem and services mix.
- CDW: One of the largest North American IT solutions and services providers, with deep relationships in enterprise, K-12, higher education, and government. Competes with Long View across managed services, cloud, and modern workplace engagements.
- Deloitte Canada: Big Four professional services firm with significant Canadian IT consulting and managed services practice. Competes with Long View in enterprise transformation, cloud migration, and cybersecurity advisory work.
- Presidio: US-headquartered IT services and solutions provider with a similar mix of cloud, security, modern workplace, and managed services. Comparable go-to-market with vendor partnerships across Cisco, Microsoft, and other major platforms.
- Insight Enterprises: Large North American IT solutions provider spanning hardware, software, services, and managed solutions. Operates at significantly larger scale and broader portfolio but overlaps directly with Long View's solutions, cloud, and managed services practice.
Regional players
- WBM Technologies: Western Canadian IT services and solutions provider with overlap in managed print, cloud, and infrastructure services. Competes with Long View in Alberta and Saskatchewan with similar SMB/mid-market orientation.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Long View social profiles
Digital presenceLong View compliance and trust
Trust signalCompliance4 records
Long View financial estimates
Financial estimateRevenue estimate
Valuation estimate
Long View leadership team
Management profileNumber of profiles
Profiles13 records
Long View funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Long View M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Long View
What does Long View do?
Long View Systems provides end-to-end IT services and solutions for enterprise and mid-market clients across North America, spanning digital transformation consulting, cloud migration and managed cloud, managed infrastructure, cybersecurity strategy and operations (24x7 SOC/SIEM), modern workplace enablement (Microsoft 365, Service Desk), networking (SD-WAN, SD-Access, SASE), Dynamics 365 business transformation, and software licensing/IT asset management. The company delivers these via professional services, ongoing managed services (NOC/SOC, Tiered Essentials/Enabled/Empowered), and proprietary tools such as SYNCUp and SYNCSource, leveraging deep partnerships with Microsoft, Cisco, and ServiceNow.
Is Long View a public or private company?
Long View is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Long View founded?
Long View was founded in 1999. It employs 1,001 to 5,000 people.
Where is Long View based?
Long View is headquartered in Calgary, Canada, in the North America region.
How does Long View make money?
Four revenue lines are on record. Professional Services are the primary driver. The others are managed Services, licensing & Procurement (SYNCSource) and IT Asset Management (SYNCUp).
Who are Long View's main competitors?
Direct peers on record are Compugen, Softchoice and Scalar (a CDW company). Broad incumbents are Accenture, Connection, CDW, Deloitte Canada, Presidio and Insight Enterprises. WBM Technologies is listed as a regional player.
Does Long View have an API?
No public API is recorded for Long View.
What industry is Long View in?
Long View's product category is IT Services and Consulting. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAMAF, Service Desk & ITSM Outsourcing. Its NAICS code is 5415 and its SIC code is 7370.