What FUJIFILM MicroChannel does

FUJIFILM MicroChannel is a privately held, FUJIFILM-owned business technology solutions provider headquartered in Australia with operations across New Zealand, Fiji, Singapore, Sri Lanka, and Thailand. The company implements and supports enterprise software from multiple competing vendors — Microsoft Dynamics 365 (Finance, Supply Chain Management, Business Central, Commerce, Customer Service, Sales, Field Service, Customer Insights), SAP (Cloud ERP, Business One, Business ByDesign, Concur), Sage (Intacct, X3, 300), MYOB Acumatica, and Infor SunSystems — alongside specialised add-ons such as LS Central, Sana Commerce Cloud, Infios Warehouse Edge, Tasklet Factory Mobile WMS, The RIC Group WMS/TMS, Boyum IT, Microsoft Power BI, Qlik, insightsoftware, Solver xFP&A, and Microsoft SharePoint. Its core technology positioning is the integration of these platforms with AI-powered capabilities (Microsoft Copilot, autonomous agents in preview, Sage Intacct AP automation, Solver Copilot) delivered through direct enterprise sales and consulting-led implementation.

The company monetises through three primary streams: (1) professional services for ERP/CRM/WMS implementation, configuration, deployment, training, and ongoing support; (2) managed IT services including cloud hosting via its wholly-owned subsidiary FUJIFILM MicroChannel Hosting, cybersecurity, business continuity, and digital transformation advisory; and (3) software resale of partner licenses and subscriptions. Pricing tiers span from sub-AU$20,000 perpetual licences for smaller SAP Business One deployments to AU$150,000+ multi-year enterprise contracts, with Microsoft Dynamics 365 Business Central implementations starting at AU$50,000 plus per-user subscriptions (AU$104.80 to AU$149.70/user/month). Customer segments are diversified across manufacturing, retail and e-commerce, financial services, advanced warehousing, professional services, and the wine industry, with named customers including Beacon Lighting, Carman's, La Marzocco Australia, Parrotdog Brewing, 360 Capital Group, Segafredo Zanetti Australia, and AWEX.

FUJIFILM MicroChannel's go-to-market combines direct enterprise field sales with event-driven demand generation (SAP Business One Customer Days across Brisbane, Sydney, and Melbourne; AI Deep Dive webinars; product launch events) and partner co-marketing with Microsoft, SAP, and Sage. The company has held SAP Business One Partner of the Year ANZ for 12 consecutive years, achieved LS Retail Diamond Partner 2026 status, Microsoft Support Services Designation in July 2026, and G2 Leader recognition for SAP Consulting Services in Summer 2026. No revenue, headcount, funding events, M&A, or leadership changes are disclosed in the available sources.

Name

FUJIFILM MicroChannel

Legal name

FUJIFILM MicroChannel

Website

https://microchannel.com.au

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

251–500 employees

Short description

FUJIFILM MicroChannel is a FUJIFILM-owned enterprise software implementation partner serving mid-market and enterprise customers across Australia, New Zealand, and Asia-Pacific, reselling and deploying Microsoft Dynamics 365, SAP, Sage, and complementary AI, WMS, and BI solutions.

Ownership category

akta.pro rank

Product category

Enterprise Software Implementation Services

NAICS

Software Publishers (51321), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• ERP implementation services
• Cloud ERP solutions
• Managed IT services
• Business software consulting
• Warehouse management systems

Headquarters

HQ city

North Sydney

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. ERP Implementation Services: Professional services for implementing enterprise software solutions including Microsoft Dynamics 365, SAP, and Sage products. Includes solution selection, configuration, deployment, training, and ongoing support.
2. Managed IT Services: Ongoing managed IT and cybersecurity services including cloud hosting, business continuity, and digital transformation advisory
3. Software Resale: Resale of software licenses and subscriptions for partner products including Microsoft Dynamics 365, SAP, Sage, and other vendor solutions

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

FUJIFILM MicroChannel is a value-added reseller and implementation partner that sells, deploys, and supports enterprise business software — primarily ERP, CRM, warehouse management, and business intelligence solutions from Microsoft, SAP, Sage, MYOB, Infor, and specialist ISVs. The firm wraps these third-party platforms with professional services (implementation, consulting, training, customisation) and recurring managed services including cloud hosting, IT support, cybersecurity, and business continuity across Australia, New Zealand, and broader Asia-Pacific.

Product overview

FUJIFILM MicroChannel is a technology solutions provider offering a comprehensive portfolio of AI-powered business applications spanning ERP, CRM, WMS, retail/e-commerce, business intelligence, and professional IT services. The core offering centres on implementing and supporting Microsoft Dynamics 365 (Finance, Supply Chain Management, Business Central, Commerce, Customer Service, Sales, Field Service), SAP (Cloud ERP, Business One, Business ByDesign, Concur), and Sage (Intacct, X3, 300) platforms. Add-on specialised solutions include LS Central and Sana Commerce Cloud for retail/e-commerce, Infios Warehouse Edge, Tasklet Factory, and The RIC Group for WMS, Microsoft Power BI, Qlik, and insightsoftware for business intelligence, Solver for extended financial planning and analysis, Boyum IT as SAP Business One add-ons, and Microsoft SharePoint for document management. Professional IT services include managed IT, cyber security, cloud hosting, business continuity, digital transformation, and communications. The portfolio connects finance, operations, sales, marketing, and IT to automate workflows and drive innovation.

Differentiator

Problem solved

Functional benefit

Products and services

• Microsoft Dynamics 365 Business Central Cloud ERP solution for small and mid-sized organisations, resold and implemented by FUJIFILM MicroChannel for finance, operations, and supply chain management.
• Microsoft Dynamics 365 Finance Enterprise financial management module within the Microsoft Dynamics 365 suite, sold and supported by FUJIFILM MicroChannel for larger finance teams.
• Microsoft Dynamics 365 Supply Chain Management Supply chain management module of Microsoft Dynamics 365, resold and supported for manufacturing, distribution, and operations customers.
• Microsoft Dynamics 365 Commerce Unified commerce solution covering retail and digital channels, resold and supported through the Dynamics 365 practice.
• Microsoft Dynamics 365 Sales Sales force automation and CRM module of Microsoft Dynamics 365, resold and implemented for sales teams.
• Microsoft Dynamics 365 Customer Service Customer service and case management module of Microsoft Dynamics 365, resold and supported for service organisations.
• Microsoft Dynamics 365 Field Service Field service management module of Microsoft Dynamics 365, resold and supported for organisations with mobile workforces.
• Microsoft Dynamics 365 Customer Insights Customer data platform module of Microsoft Dynamics 365, resold and supported for marketing and customer analytics use cases.
• Microsoft Dynamics GP On-premise ERP for finance and operations, supported by FUJIFILM MicroChannel as part of its heritage Microsoft practice.
• Microsoft Dynamics NAV On-premise ERP predecessor to Business Central, supported by FUJIFILM MicroChannel for existing customers.
• Microsoft Power BI Business intelligence and analytics platform, resold and implemented by FUJIFILM MicroChannel for reporting and data visualisation.
• Microsoft SharePoint Collaboration, intranet, and document management platform from Microsoft, resold and implemented for enterprise customers.
• SAP Business One ERP solution for small and mid-sized businesses from SAP, resold and implemented through the company's SAP practice.
• SAP Cloud ERP Cloud-based SAP ERP for growing businesses, resold and implemented through the SAP practice.
• SAP Business ByDesign Cloud ERP for mid-market companies and subsidiaries from SAP, resold and supported by FUJIFILM MicroChannel.
• SAP Concur Travel, expense, and invoice management solution from SAP, resold and supported by FUJIFILM MicroChannel.
• Sage Intacct Cloud financial management platform from Sage for finance teams, resold and implemented by FUJIFILM MicroChannel.
• Sage X3 ERP from Sage designed for process and discrete manufacturers, resold and implemented by FUJIFILM MicroChannel.
• Sage 300 On-premise ERP for finance, distribution, and operations from Sage, resold and supported by FUJIFILM MicroChannel.
• MYOB Acumatica Cloud ERP from MYOB built on Acumatica, resold and implemented by FUJIFILM MicroChannel for ANZ customers.
• Infor SunSystems Cloud Cloud financial management system from Infor, resold and supported for finance and accounting teams.
• Infios Warehouse Edge (formerly Körber WMS / HighJump) Warehouse management system resold and implemented by FUJIFILM MicroChannel for distribution and logistics customers.
• Tasklet Factory Mobile WMS Mobile warehouse management add-on for Microsoft Dynamics, resold and supported by FUJIFILM MicroChannel.
• The RIC Group WMS and TMS Warehouse management and transport management solutions from The RIC Group, resold and implemented for logistics customers.
• LS Central Retail management solution built on Microsoft Dynamics 365 from LS Retail, resold and implemented by FUJIFILM MicroChannel.
• Sana Commerce Cloud E-commerce platform integrated with Microsoft Dynamics and SAP ERP, resold and implemented by FUJIFILM MicroChannel.
• Qlik Business intelligence and data analytics platform from Qlik, resold and implemented by FUJIFILM MicroChannel.
• insightsoftware ERP reporting and analytics solutions from insightsoftware, resold and implemented by FUJIFILM MicroChannel.
• Solver xFP&A Financial planning and analysis (FP&A) platform from Solver, resold and implemented for finance teams.
• Boyum IT Productivity and add-on solutions for SAP Business One from Boyum IT, resold and supported by FUJIFILM MicroChannel.
• Managed IT Services and Support Recurring managed IT support and helpdesk services for customers running business applications and infrastructure, delivered by FUJIFILM MicroChannel across ANZ and Asia-Pacific.
• Cyber Security Services Managed cybersecurity services covering protection, detection, and response for customers running business applications on FUJIFILM MicroChannel-supported platforms.
• Cloud Services and Hosting Managed cloud and hosting services for ERP, CRM, WMS, and BI workloads, delivered from FUJIFILM MicroChannel's hosting infrastructure.
• IT Business Continuity Business continuity, backup, and disaster recovery services for customers running critical business applications.
• IT Digital Transformation Consulting Advisory and consulting services to help customers plan and execute digital transformation initiatives across ERP, CRM, WMS, BI, and cloud.
• IT Communications and Collaboration Communications and collaboration services including Microsoft Teams, SharePoint, and related unified communications solutions.

Quantifiable outcome

• Complex consolidation and segment reporting achieved with Sage Intacct
• +2 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability16 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, strategic and support.

• MicrosoftcoreTechnology or IntegrationPremier Microsoft partner specializing in Dynamics 365 implementations including Finance, Supply Chain Management, Business Central, Commerce, Field Service, Customer Service, and Sales. Offers AI-powered solutions with Microsoft Copilot integration.
• SAPcoreTechnology or IntegrationLeading SAP Business One partner in ANZ (12 consecutive years), certified for SAP Cloud ERP, Business ByDesign, and SAP Concur implementations. Awarded SAP Business One Partner of the Year ANZ.
• SagecoreTechnology or IntegrationPlatinum Sage Partner with expertise in Sage Intacct, Sage X3, and Sage 300. Offers cloud financial management and ERP solutions with AI-powered capabilities.
• LS RetailcoreTechnology or IntegrationDiamond Partner for LS Central retail and commerce solutions. Provides unified commerce platform integrating financials, POS, store operations, supply chain, and eCommerce.
• InfiosstrategicTechnology or IntegrationPartner for Infios Warehouse Edge (formerly Körber K.Motion Warehouse Edge), an industry-leading warehouse management system for medium to large businesses.
• QliksupportTechnology or IntegrationPartner for Qlik business intelligence and data analytics solutions, enabling data visualization and insights from multiple data sources.
• SolversupportTechnology or IntegrationPartner for Solver xFP&A (Extended Financial Planning and Analysis) cloud CPM solution for reporting, consolidations, budgeting, and forecasting.
• Sana CommercesupportTechnology or IntegrationPartner for Sana Commerce Cloud B2B and B2C e-commerce platform that integrates with SAP and Microsoft Dynamics ERP solutions.
• Boyum ITsupportTechnology or IntegrationPartner for Boyum IT solutions that extend SAP Business One functionality with industry-specific and role-focused add-ons.
• InforsupportTechnology or IntegrationGold Partner for Infor SunSystems Cloud, a flexible financial management solution for global compliance and real-time insights.
• MYOBsupportTechnology or IntegrationPartner for MYOB Acumatica, a cloud-based ERP solution for growing and large businesses with industry-specific capabilities.
• insightsoftwaresupportTechnology or IntegrationPartner for insightsoftware financial reporting and enterprise performance management solutions including Jet Reports and Bizview for Microsoft Dynamics.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Datacom: ANZ-headquartered IT services and solutions provider delivering ERP, cloud, and managed services to mid-market and enterprise customers. Most directly comparable regional competitor with similar multi-vendor systems integration footprint across Australia and New Zealand.
• Avanade: Joint venture between Accenture and Microsoft focused exclusively on Microsoft ecosystem implementations including Dynamics 365, Azure, and Microsoft Copilot. Direct competitor for FUJIFILM MicroChannel's Microsoft Dynamics practice across ANZ and APAC enterprise accounts.
• Fujitsu Australia and New Zealand: Large ANZ IT services and systems integrator delivering SAP, Microsoft, and digital transformation projects to enterprise and government customers. Comparable multi-vendor ERP implementation and managed services practice across the same geographies.
• Brennan IT: Australian mid-market managed IT services and ERP solutions provider. Overlaps with FUJIFILM MicroChannel in mid-market ERP delivery and managed services across Australian enterprises.
• Insight Enterprises: Global solutions integrator and value-added reseller specialising in Microsoft, SAP, and modern infrastructure solutions. Closely comparable business model combining software resale, implementation services, and managed services across mid-market and enterprise customers.
• Slalom Build / PowerObjects (Hitachi Solutions): Hitachi Solutions and similar Microsoft Dynamics-focused partners delivering Business Central, Finance, and Supply Chain Management implementations globally. Direct competitor for the Microsoft Dynamics practice, particularly in mid-market ERP implementations across APAC.

Broad incumbents

• DXC Technology: Global IT services giant with significant ANZ presence delivering ERP, cloud, and managed services across Microsoft, SAP, and other platforms. Larger, broader competitor operating at enterprise scale but with overlapping offerings in core ERP implementation and managed services.
• Capgemini Australia: Global consulting and systems integrator with major ANZ operations delivering SAP, Microsoft, and digital transformation programs to enterprise clients. Larger incumbent with broader portfolio but overlapping in core ERP and cloud transformation services.
• Accenture Australia: Global professional services firm with large ANZ systems integration practice delivering Microsoft, SAP, and AI transformation engagements. Overlaps with FUJIFILM MicroChannel on enterprise ERP and managed services opportunities at the top end of the market.

Emerging players

• Slalom: Global consulting firm with strong Microsoft ecosystem focus including Dynamics 365 and Power Platform delivery. Increasingly active in ANZ as a regional competitor for mid-market and enterprise digital transformation projects.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/microchannel

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FUJIFILM MicroChannel