SmartMed
SmartMed is a Dutch SaaS company founded in 2016 that provides closed-loop medication management software for community pharmacies, hospitals, clinics, and care institutions in the Netherlands and Germany, with 56,000 weekly users.
- Company typePrivate
- Founded2016
- HeadquartersZeist, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What SmartMed does
SmartMed is a Dutch software company founded in 2016 that delivers closed-loop medication management software to healthcare providers in the Netherlands, with early-stage expansion into Germany. Operating under SmartMed Holding B.V. and headquartered in Zeist, the company targets four primary healthcare segments via distinct product lines: community pharmacies (SmartMed Pharmacy / FarmaSys, an Apotheek Informatie Systeem), hospitals (SmartMed Hospital, combining EVS, ZAIS, and eTDR), independent treatment centers (SmartMed Clinic), and care institutions (SmartMed Care). The portfolio is rounded out by SmartMed forYou, a patient-facing mobile application that connects pharmacies with patients for repeat prescriptions, medication overview, and digital dispensing guidance. The employee base includes pharmacists, pharmacy assistants, doctors, and nurses, providing direct domain expertise in product development.
The technology foundation is a native cloud-based SaaS platform featuring "hyperautomation" through proprietary algorithms and an AI-driven Article Selector that optimizes product selection based on preference policy, margin, stock availability, delivery lines, and expiration dates. Core architectural elements include internal Track & Trace for medication logistics, a single patient dossier that travels across departments and institutions, multi-pharmacy coordination via central platform technology, and interoperability with Dutch healthcare standards LSP (Landelijk Schakelpunkt), HL7, and MP9 (Medicatieproces 9). SmartMed was the first Dutch AIS connected to Mitz, the national online consent facility for medication data exchange, and holds 6 consecutive years of ISO 27001 and NEN 7510 certifications plus ISO 13485:2016 (December 2024) as a step toward European MDR compliance.
SmartMed operates a subscription-based SaaS revenue model with exclusive direct enterprise field sales. Pricing is quote-based and not publicly disclosed. The company distributes through direct sales targeting both enterprise healthcare organizations (hospitals, care institutions) and independent pharmacy groups, supplemented by participation in industry events (KNMP congresses, Mosadex Experience, German healthcare IT conferences) and digital channels including LinkedIn, content marketing, and newsletters. Notable enterprise customers include Gelre Ziekenhuizen (approximately 1,300 healthcare professionals on SmartMed Hospital), Bernhoven Ziekenhuis, and Prodeba (GGZ care), alongside a growing base of community pharmacies such as Apotheek Pijnacker Centrum, Apotheek de Gorzen, Apotheek Ananse, and Apotheek Zielhorst. The company expanded through the June 2019 acquisition of pharmacy software vendor CareSoft, which continues to operate as a wholly-owned subsidiary.
SmartMed firmographics
Firmographics- Name
- SmartMed
- Legal name
- SmartMed Holding B.V.
- Website
- https://smartmed.world
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SmartMed is a Dutch SaaS company founded in 2016 that provides closed-loop medication management software for community pharmacies, hospitals, clinics, and care institutions in the Netherlands and Germany, with 56,000 weekly users.
- Ownership category
- akta.pro rank
SmartMed industry classification
Industry- Product category
- Healthcare IT / Medication Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000)
- akta.pro primary industry
- Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)
- akta.pro secondary industry
- Chronic Condition Medication Programs (e.g., diabetes, hypertension) with Integrated Prescribing (HLALAIAH)
Keywords
Where SmartMed is headquartered
LocationHeadquarters
- HQ city
- Zeist
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
SmartMed business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscription for Medication Management Software: SmartMed operates on a Software-as-a-Service (SaaS) model, providing subscription-based access to its medication management platforms (Pharmacy/FarmaSys, Hospital, Clinic, Care). Customers access the platform via cloud without hardware investment. The company provides implementation, training, and ongoing support services as part of the subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Not publicly disclosed | Enterprise SaaS subscription - custom pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
SmartMed product offering
Product offeringCore offering
SmartMed provides cloud-based SaaS software for closed-loop medication management across the Dutch healthcare sector. The platform comprises five core offerings: SmartMed Pharmacy (FarmaSys AIS) for community pharmacies, SmartMed Hospital (EVS + ZAIS + eTDR) for hospitals, SmartMed Clinic (EVS) for independent treatment centers, SmartMed Care for care institutions, and SmartMed forYou (a patient-facing mobile app). The software delivers electronic prescribing, dispensing, and administration registration, with hyperautomation lifting pharmacy automation from 60% to 90% and interoperability via LSP, HL7, and MP9 standards.
Product overview
SmartMed delivers smart software for closed-loop medication management across the healthcare spectrum. The product portfolio includes SmartMed Hospital (EVS + ZAIS + eTDR for hospitals and clinics), SmartMed Pharmacy with FarmaSys (AIS for community pharmacies), SmartMed Clinic (EVS for ZBCs and clinics), SmartMed Care (for care institutions), and SmartMed forYou (patient-facing mobile app). These products share a common platform architecture with modern cloud technology, extensive automation, and interoperability via standards like MP9 and LSP. The solutions work standalone or can be integrated with various EPD systems, and support features like Track&Trace, pharmacy mobile apps, and patient communication apps.
Differentiator
Problem solved
Functional benefit
Brands
- SmartMed Pharmacy / FarmaSys: Apotheek Informatie Systeem (AIS) for pharmacy medication management
- SmartMed Hospital
- SmartMed Clinic
- SmartMed Care
- SmartMed forYou
Products and services
- SmartMed Hospital Closed-loop medication management solution for hospitals combining EVS (electronic prescribing), ZAIS (pharmacy information system), and eTDR (electronic medication administration registration) to support prescribing, monitoring, and administration across inpatient and outpatient hospital settings with EPD integration.
- SmartMed Pharmacy (FarmaSys) Hypermodern cloud-based Pharmacy Information System (Apotheek Informatie Systeem / AIS) for community pharmacies that increases pharmacy automation from 60% to 90% via hyperautomation, featuring Track&Trace, multi-pharmacy coordination, and integration with the SmartMed forYou patient app.
- SmartMed Clinic Electronic prescribing system (EVS) with optional electronic medication administration registration (eTDR) for independent treatment centers (ZBCs) and specialized clinics, available standalone or integrated with EPD systems such as Neo ZIS|EPD and Tuula ECD.
- SmartMed Care Medication management solution for care institutions combining EVS, ZAIS, and eTDR, with electronic administration registration via barcode scanning and EPD integration to support medication monitoring in residential and home care settings.
- SmartMed forYou Patient-facing mobile medication app that provides patients with medication information, repeat prescription ordering, and real-time order status tracking, integrated with SmartMed Pharmacy for seamless digital patient-pharmacy communication.
Quantifiable outcome
- Pharmacy automation increases from 60% to 90% using SmartMed Pharmacy FarmaSys 6
- +3 more outcomes
Companies that use SmartMed
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles4 records
SmartMed technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability3 records
Feature8 records
SmartMed partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- PharmicoreSmartMed and Pharmi partnered to integrate Pharmi's digital dispensing guidance service 'MedicijnWijs' into SmartMed FarmaSys 6 (AIS). Patients receive digital dispensing guidance directly in the SmartMed forYou medication app, combining SmartMed's medication management platform with Pharmi's patient guidance content.
- MI ConsultancycoreSmartMed and MI Consultancy signed a partnership integrating SmartMed Clinic (EVS platform) into Neo ZIS|EPD, MI Consultancy's advanced EHR system. Users can navigate between both applications with automated, real-time data exchange enabling closed-loop prescribing, monitoring, and administration.
- Tuula SoftwarecoreSmartMed Clinic (EVS) is integrated into Tuula's ECD (Electronic Client Dossier) platform. The combined ECD+EVS solution provides users seamless navigation between both applications with fully automated, real-time data exchange for medication management and clinical documentation.
- CareSoftcoreSmartMed acquired CareSoft, a pharmacy software vendor, integrating CareSoft's FarmaSys AIS product and its existing customer base into SmartMed. CareSoft continued operating under its own name with all employees retained. The acquisition accelerated SmartMed's strategy in the pharmacy market.
Scale indicators5 records
Recent moves9 records
Expansion highlights6 records
SmartMed competitors and assessment
Company assessmentBroad incumbents
- Chipsoft: Chipsoft is the leading Dutch hospital EHR vendor with its HiX platform, which is the dominant clinical system across Dutch hospitals including those where SmartMed Hospital operates (e.g., Gelre, Bernhoven). It is comparable as the entrenched full-suite incumbent that SmartMed's closed-loop medication layer must integrate with and differentiate against.
- Siemens Healthineers: Siemens Healthineers is a global healthcare technology leader with an expanding digital health and hospital IT portfolio (including through its previous healthcare-IT activities). Comparable as a large-scale incumbent with the capital, clinical footprint, and integration capability to compete in enterprise medication workflows.
- Dedalus Group: Dedalus is a major European healthcare IT vendor with deep presence in DACH-region hospital information systems and clinical solutions. Comparable as a large incumbent targeting many of the same hospital and pharmacy customers SmartMed serves, with substantially greater scale across multiple European countries.
- Epic Systems: Epic is one of the largest global EHR vendors and is increasingly present in Dutch and European academic hospitals. Comparable as a broad incumbent whose full-suite EHR (which can include prescribing and medication administration) competes with SmartMed's medication-layer approach in larger hospital environments.
- CompuGroup Medical: CompuGroup Medical (CGM) is one of Europe's largest health-IT groups with a broad portfolio including pharmacy information systems across Germany and other European markets. Comparable to SmartMed as a direct competitor in pharmacy AIS and a much larger incumbent with the resources to expand into SmartMed's territory.
- Oracle Health (Cerner): Oracle Health (formerly Cerner) is a global hospital EHR and health-IT major with growing European footprint. Comparable as a broad incumbent offering end-to-end clinical workflows that can displace or absorb best-of-breed medication management layers like SmartMed's.
Regional players
- NEXUS AG: NEXUS AG is a German healthcare IT vendor focused on hospital information systems, pathology, and medication workflows primarily across Germany, Switzerland, and Austria. Comparable as a regional medication-management specialist that SmartMed would compete with as it enters the German market.
Direct peers
- Nedap Healthcare: Nedap Healthcare provides MediKIT, the leading Dutch GP information system (HIS), and is itself an integration partner of SmartMed for medication monitoring during prescribing. Comparable as a Dutch health-IT specialist operating in adjacent medication workflows and competing for healthcare-IT budgets across primary care.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SmartMed social profiles
Digital presenceSmartMed compliance and trust
Trust signalCompliance4 records
SmartMed financial estimates
Financial estimateRevenue estimate
Valuation estimate
SmartMed leadership team
Management profileNumber of profiles
Profiles5 records
SmartMed subsidiaries and ownership
Company hierarchySubsidiaries1 record
SmartMed funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SmartMed M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SmartMed
What does SmartMed do?
SmartMed provides cloud-based SaaS software for closed-loop medication management across the Dutch healthcare sector. The platform comprises five core offerings: SmartMed Pharmacy (FarmaSys AIS) for community pharmacies, SmartMed Hospital (EVS + ZAIS + eTDR) for hospitals, SmartMed Clinic (EVS) for independent treatment centers, SmartMed Care for care institutions, and SmartMed forYou (a patient-facing mobile app). The software delivers electronic prescribing, dispensing, and administration registration, with hyperautomation lifting pharmacy automation from 60% to 90% and interoperability via LSP, HL7, and MP9 standards.
Is SmartMed a public or private company?
SmartMed is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SmartMed founded?
SmartMed was founded in 2016. It employs 11 to 50 people.
Where is SmartMed based?
SmartMed is headquartered in Zeist, Netherlands, in the Europe region.
How does SmartMed make money?
One revenue line is on record: saaS Subscription for Medication Management Software.
Who are SmartMed's main competitors?
Broad incumbents on record are Chipsoft, Siemens Healthineers, Dedalus Group, Epic Systems, CompuGroup Medical and Oracle Health (Cerner). NEXUS AG is listed as a regional player. Nedap Healthcare is listed as a direct peer.
Does SmartMed have an API?
No public API is recorded for SmartMed.
What industry is SmartMed in?
SmartMed's product category is Healthcare IT / Medication Management Software. Its primary akta.pro industry code is HLALABAL, Virtual Pharmacy & Medication Management Integration Platforms, with a secondary code of HLALAIAH, Chronic Condition Medication Programs (e.g., diabetes, hypertension) with Integrated Prescribing. Its NAICS code is 54151 and its SIC code is 7372.