Vikey
Vikey is a Rome-based hospitality technology company that provides smart locks, online check-in, and property automation software for hotels, B&Bs, and vacation rental managers across Italy, Spain, France, and the UK.
- Company typePrivate
- Founded2016
- HeadquartersRome, Italy
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Vikey does
Vikey is a Rome-based hospitality technology company founded in 2016 that provides a combined hardware-and-software platform for automating guest access, check-in, and property operations in hotels, B&Bs, vacation rentals, and hostels. The technical stack centers on the Vikey5 central hub, which controls intercoms and connects to proprietary smart locks (Vikey Smart Lock / 2.0), Smart Handle, and Electric Strike devices designed to retrofit European-profile cylinder doors without building permits. The software layer covers online check-in with AI-based biometric ID verification and automated police documentation (Portale Alloggiati, ISTAT, Ficha de Policia), autonomous self check-in via smartphone, code, or RFID, domotics for energy and comfort management, a channel manager for OTA synchronization with Booking.com and Airbnb, and a digital concierge for upselling guest services.
The company monetizes through a mix of recurring software subscriptions (Starter Pack €4.90/month, Master Pack €9.90/month, Opening €14.90/month, plus optional modules from €0.90 to €3.90/month per room or apartment), one-time hardware sales (locks €39.90-€149.90, sensors €24.90-€149.90), and guest payment processing. Distribution combines a self-serve product-led e-commerce shop (shop.vikey.it) with a free trial, multilingual direct sales, and local phone support across Italy, Spain, France, and the UK.
Vikey firmographics
Firmographics- Name
- Vikey
- Legal name
- Vikey S.r.l.
- Website
- https://vikey.it
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Vikey is a Rome-based hospitality technology company that provides smart locks, online check-in, and property automation software for hotels, B&Bs, and vacation rental managers across Italy, Spain, France, and the UK.
- Ownership category
- akta.pro rank
Vikey industry classification
Industry- Product category
- Hospitality Property Management Software
- NAICS
- Security Systems Services (except Locksmiths) (561621)
- SIC
- Real Estate Agents & Managers (For Others) (6531)
- akta.pro primary industry
- Remote Access, Guest & Temporary Credential Management (Airbnb/Short-Term Rental) (HSAHAEAF)
- akta.pro secondary industries
- Digital Check-in/Check-out & Keyless Entry (THALACAG), Security, Access Control & Smart-Home Operations (THAMAKAL), Remote Unlock & Visitor Management (Mobile Credentials/Packages) (HSAHAIAL)
Keywords
Where Vikey is headquartered
LocationHeadquarters
- HQ city
- Rome
- HQ country
- Italy
- HQ region
- Europe
Offices2 records
Markets served
Vikey business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscriptions: Monthly subscription fees for online check-in, self check-in opening, and domotics services. Pricing varies by tier (Starter Pack €4.90, Master Pack €9.90) plus optional modules. Billed monthly per room or apartment.
- Hardware Sales: One-time purchase of smart locks (Vikey Lock €99.90, Smart Handle €119.90), electric strikes (€39.90), and domotics sensors. Smart locks require 10-minute installation replacing existing European cylinder.
- Online Payments Processing: Collects tourist tax, accommodation fees, and extra services from guests. Amounts credited automatically to host's bank account.
- White Label Customization: Optional branding customization of guest WebApp with logos and colors for €0.90/month.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter Pack - Basic automation for bureaucracy |
| Subscription | Monthly | Master Pack - Advanced automation for reservations |
| Subscription | Monthly | Vikey Opening - Main Entrance |
| Subscription | Monthly | Additional Room Management |
| Unit Pricing | Monthly | Individual Modules |
| One time/ perpetual license | Pay-as-you-go | Smart Lock Hardware |
| Unit Pricing | Pay-as-you-go | Domotics Sensors |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Vikey product offering
Product offeringCore offering
Vikey sells a combined hardware and software platform for remote and automated guest access in hospitality properties. The offering centers on the proprietary Vikey5 hub integrating with Vikey Smart Locks, Smart Handles, and Electric Strikes, supported by software modules for online check-in, self check-in, channel management, digital concierge, and domotics. The system automates police documentation, tourist tax collection, biometric guest verification, and reservation synchronization with OTAs such as Airbnb and Booking.com for hotels, B&Bs, vacation rentals, and apartments across European markets.
Product overview
Vikey is a modular, hardware-plus-software hospitality management platform designed for hotels, B&Bs, vacation rentals, and apartments. The hardware layer centers on the Vikey5 central hub, which connects to smart access devices — the Vikey Smart Lock (and 2.0), Vikey Smart Handle, and Vikey Electric Strike — enabling remote and autonomous door opening. The software layer spans three service modules: Online Check-in (automated guest registration, document verification with AI biometric comparison, police reporting, and payment collection), Self Check-in (autonomous door access via smartphone, code, or RFID), and Domotics (energy and comfort automation via smart sensors including noise monitoring, climate control, and security). Add-on modules include Vikey Channel Manager for multi-OTA inventory management, Digital Concierge for upselling services, and White Label for brand customization. The system is managed via the MyVikey web dashboard and the Vikey Host mobile app.
Differentiator
Problem solved
Functional benefit
Products and services
- Vikey Smart Lock Electronic smart lock that replaces the European-profile door cylinder with a battery-powered motorized deadbolt, allowing door opening via smartphone, numeric code, RFID card, or remote control. Compatible with armored doors, invisible from outside, and installable in approximately 10 minutes without invasive work. Sold as a one-time hardware purchase (€99.90) to hotels, B&Bs, and vacation rental hosts.
- Vikey Electric Strike Retrofit electric strike that electrifies the existing door without removing the original key, enabling intelligent remote opening. Compatible with all locks and armored doors, invisible from outside, and sold as a one-time hardware purchase (€39.90) to property owners needing minimal-impact access upgrades.
- Vikey5 Central Hub Proprietary central hub that makes accommodations smart by controlling intercom-connected main doors, integrating with Vikey Smart Locks, Handles, and Electric Strikes, and monitoring noise levels without recording sound. Bundled with the €14.90/month Vikey Opening subscription for remote door opening.
- Vikey Smart Handle Battery-powered motorised smart handle replacement with reversible installation for room doors. Enables remote and code-based opening, sold as a one-time purchase (€119.90) for property owners and B&B operators.
- Online Check-in Guided online check-in service for guests that uploads ID documents and selfies, performs AI-based biometric verification against the identity document, signs digital contracts via OTP, and automatically submits Police Individual Form (Ficha de Policia) and tourist tax to authorities. Sold as a monthly subscription (Starter Pack €4.90/month per room/apartment) to hotels, B&Bs, and short-term rental operators.
- Self Check-in Autonomous guest access service enabling guests to open doors via smartphone web app (no app download), numeric code on the smart lock keypad, or RFID card, with hosts able to open doors remotely via the Vikey Host app. Provisioned as part of Vikey subscription packs for hotels, B&Bs, and vacation rental properties.
- Vikey Channel Manager Channel manager module providing real-time synchronization of availability, rates, and reservations across PMS, Channel Managers, and OTAs such as Airbnb and Booking.com, accessible from a single unified dashboard. Available as an add-on subscription (€3.90/month) for operators managing multiple booking channels.
- Digital Concierge Virtual digital reception web app that delivers property information to guests and enables hosts to sell additional services and experiences such as shuttle, breakfast, guided tours, and museum tickets. Sold to property owners as an upselling and guest communication tool within the Vikey platform.
- Domotics / Home Automation Smart sensor and actuator automation service for energy consumption, noise monitoring, security, and comfort management, including smart thermostats, temperature/humidity and motion detectors, door/window sensors, smart plugs, IR controllers, water leak and smoke detectors, and smart cables. Sold to hospitality operators as a Vikey subscription module with paired sensor hardware.
- Vikey Smart Sensors Standalone collection of domotic sensors (motion, temperature/humidity, door/window, smart plugs, IR controllers, water leak, smoke, and smart cables) that integrate with the Vikey5 hub for automated property management. Sold individually (e.g., Temperature/Humidity Detector €24.90, Smart Plug €29.90) to Vikey customers.
- Vikey Host App Mobile application for property managers and hosts to control check-in, open doors remotely, and monitor energy consumption from their smartphone. Available on Google Play and Apple App Store as the operational companion to Vikey subscriptions.
- Vikey White Label Customization module allowing hosts to personalize the guest-facing web app with their own logos and brand colors. Sold as an optional monthly add-on (€0.90/month) for hospitality operators that want a branded guest experience.
Quantifiable outcome
- 3000+ properties across Europe served
- +2 more outcomes
Companies that use Vikey
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles3 records
Vikey technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature9 records
Vikey partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
Vikey competitors and assessment
Company assessmentDirect peers
- Nuki Home Solutions: Austrian smart lock company offering retrofit electronic cylinders and a cloud-based access management platform explicitly targeting short-term rentals and vacation rental hosts across Europe. Direct product overlap with Vikey's Smart Lock and access management stack for the same end customer.
- Igloohome: Singapore-based smart lock and access management company with a strong focus on short-term rental and vacation rental hosts globally. Provides cloud-based credential management and offline-capable smart locks, directly comparable to Vikey's product positioning.
- RemoteLock: US-based cloud-managed access control platform supporting smart locks for vacation rentals, multifamily and commercial properties. Direct competitor in the SaaS-managed smart lock category for the same short-term rental customer base.
- Guesty: Israel/US-headquartered property management platform for short-term rental managers and hosts, offering channel management, automated communication and integrated access control workflows. Competes with Vikey on the PMS/Channel Manager side and increasingly on the smart access stack.
- Hostfully: US-based vacation rental property management platform offering channel manager, guest experience and smart lock integrations. Direct comparable on the property management software side for short-term rental managers.
- Smoobu: Berlin-based channel manager and PMS for vacation rental managers and individual hosts in Europe. Direct overlap with Vikey's Channel Manager and PMS integration offering for the same SMB host customer.
- Lodgify: Barcelona-based vacation rental software platform offering website builder, channel manager and PMS for individual hosts and small property managers. Comparable European competitor in the channel management and host tooling layer.
Broad incumbents
- Salto Systems: Spanish-headquartered global electronic access control company serving hospitality, commercial and residential markets. Larger and more established than Vikey, with broader geographic reach and deeper institutional customer base in hotels.
- Assa Abloy (Hospitality / VingCard): Swedish global access solutions group, including the VingCard hospitality lock brand. Much larger and broader incumbent in hotel electronic locks, with established global hotel relationships; competes in the same access control category but with a primarily enterprise-hotel focus.
Emerging players
- Minut: Swedish smart home sensor company focused on noise monitoring and indoor climate for short-term rentals, integrating with major PMS platforms. Comparable on the noise sensor and home automation features embedded in Vikey's Vikey5 hub.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Vikey social profiles
Digital presenceVikey financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vikey leadership team
Management profileNumber of profiles
Profiles2 records
Vikey funding detail
Funding detailFunding overview
Funding rounds3 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vikey M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vikey
What does Vikey do?
Vikey sells a combined hardware and software platform for remote and automated guest access in hospitality properties. The offering centers on the proprietary Vikey5 hub integrating with Vikey Smart Locks, Smart Handles, and Electric Strikes, supported by software modules for online check-in, self check-in, channel management, digital concierge, and domotics. The system automates police documentation, tourist tax collection, biometric guest verification, and reservation synchronization with OTAs such as Airbnb and Booking.com for hotels, B&Bs, vacation rentals, and apartments across European markets.
Is Vikey a public or private company?
Vikey is a private company. It is classified as venture growth investor backed and is currently operating.
When was Vikey founded?
Vikey was founded in 2016. It employs 11 to 50 people.
Where is Vikey based?
Vikey is headquartered in Rome, Italy, in the Europe region.
How does Vikey make money?
Four revenue lines are on record. Software Subscriptions are the primary driver. The others are hardware Sales, online Payments Processing and white Label Customization.
Who are Vikey's main competitors?
Direct peers on record are Nuki Home Solutions, Igloohome, RemoteLock, Guesty, Hostfully, Smoobu and Lodgify. Broad incumbents are Salto Systems and Assa Abloy (Hospitality / VingCard). Minut is listed as an emerging player.
Does Vikey have an API?
No public API is recorded for Vikey.
What industry is Vikey in?
Vikey's product category is Hospitality Property Management Software. Its primary akta.pro industry code is HSAHAEAF, Remote Access, Guest & Temporary Credential Management (Airbnb/Short-Term Rental), with a secondary code of THALACAG, Digital Check-in/Check-out & Keyless Entry. Its NAICS code is 561621 and its SIC code is 6531.