QA Touch
QA Touch is an AI-driven test management SaaS platform serving 15,000+ QA teams across 100+ countries, offering AI-powered test case generation, bug tracking, requirements traceability, and integrations with 25+ development and CI/CD tools.
- Company typePrivate
- Founded2018
- HeadquartersFremont, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What QA Touch does
QA Touch is an AI-driven test management SaaS platform built and operated by DCKAP Inc., a Texas corporation headquartered in Austin, and positioned as DCKAP's flagship product offering. The platform enables QA teams, software developers, and test engineers to plan, manage, execute, and track test cases, with adjacent capabilities spanning bug/defect tracking, requirements traceability, time tracking, mind mapping, and Agile board workflows. It targets a horizontal segment ranging from individual testers and small QA teams up to enterprise organizations, with named enterprise users including LexisNexis, Comcast, MoEngage, Reliance Games, Acko, and GreytHR. The company sells through a freemium entry point combined with tiered paid plans ($5-$15 per user per month for the core product) and a separate QA Touch Automate subscription line ($18 per user per month), supported by PLG self-serve onboarding, sales-led enterprise demos, and a channel partner program covering resellers, technology integration partners, consulting partners, and affiliates.
The underlying technology is a cloud-native SaaS built on AWS infrastructure with a 99.9% uptime SLA, SOC 2-aligned security controls, and GDPR/CCPA-compliant data handling. The platform's proprietary AI layer generates structured test cases from Jira stories, Business Requirement Documents, Figma designs, and natural-language prompts, and extends into AI self-healing test execution, smart element detection, AI-driven API payload verification, and an AI ChatAssist for natural-language QA commands. An open-source Model Context Protocol (MCP) server allows AI assistants such as Claude and Cursor to autonomously manage projects, test cases, runs, defects, and reports. The platform integrates with 25+ tools across CI/CD (Jenkins, Azure DevOps), test automation (Cypress, Playwright, Selenium, TestCafe, WebdriverIO), project management (Jira, Monday.com, Asana, ClickUp, Trello, YouTrack), code repositories (GitHub, GitLab, BitBucket), communication (Slack), and identity (OKTA, Google, Azure SSO).
QA Touch was founded in 2018, achieved 50 paying customers within six months of launch, expanded its integration footprint to 16 tools by 2020, was recognized as a market leader in test management by 2021, and has since scaled to serve over 15,000 QA teams in more than 100 countries. The company is privately held by DCKAP with no disclosed external institutional funding, indicating bootstrapped growth financed by the parent entity. Governance is led by Karthik Chidambaram (Founder & CEO of DCKAP), with a publicly listed product, marketing, and engineering team of approximately eight named individuals.
QA Touch firmographics
Firmographics- Name
- QA Touch
- Legal name
- DCKAP Inc
- Website
- https://qatouch.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- QA Touch is an AI-driven test management SaaS platform serving 15,000+ QA teams across 100+ countries, offering AI-powered test case generation, bug tracking, requirements traceability, and integrations with 25+ development and CI/CD tools.
- Ownership category
- akta.pro rank
QA Touch industry classification
Industry- Product category
- Test Management Software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Quality Engineering & Test Automation (QE/QA) (BPAEAFAJ)
- akta.pro secondary industries
- Testing, QA & Release/Deployment Enablement (BPAEAAAN), App Testing, QA & Beta Distribution Platforms (BPAMADAK)
Keywords
Where QA Touch is headquartered
LocationHeadquarters
- HQ city
- Fremont
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
QA Touch business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription - Test Management: Per-user subscription model with tiered pricing (Free, Startup $5/user/mo, Professional $7/user/mo, Unlimited $15/user/mo). Annual billing offers approximately 20% discount. Revenue generated through seat-based subscriptions with increasing feature access at higher tiers.
- SaaS Subscription - Test Automation (Automate): Separate product line 'QA Touch Automate' with its own pricing tiers: Essential (free), Standard ($18/user/month), Max (contact sales). Additional revenue from higher execution volumes and advanced AI features.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free tier with limited features |
| Subscription | Monthly | Startup - $5/user/month |
| Subscription | Monthly | Professional - $7/user/month |
| Subscription | Monthly | Unlimited - $15/user/month |
| Freemium | Monthly | Automate Essential - Free |
| Subscription | Monthly | Automate Standard - $18/user/month |
| Subscription | Monthly | Automate Max - Contact Us |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
QA Touch product offering
Product offeringCore offering
QA Touch is an AI-driven test management SaaS platform that enables QA teams to plan, create, execute, and track test cases with built-in bug tracking, requirements traceability, time tracking, and real-time collaboration. The platform uses AI to generate test cases from Jira stories, BRDs, Figma designs, and natural language prompts, and additionally offers QA Touch Automate (no-code/low-code automation with Playwright, Selenium, Pytest, and Robot Framework) and QA Touch MCP (open-source Model Context Protocol server for AI assistant integration).
Product overview
QA Touch is an AI-driven test management platform built by testers for testers, consisting of the core QA Touch platform (test case management, bug tracking, requirements mapping, time tracking, and collaboration tools) and two specialized modules: QA Touch Automate (no-code/low-code test automation with AI self-healing, supporting Playwright, Selenium, Pytest, and Robot Framework) and QA Touch MCP (Model Context Protocol server for AI assistant integration with Claude and Cursor). The platform serves 15,000+ QA teams across 100+ countries with tiered pricing (Free, Startup, Professional, Unlimited) and 25+ native integrations including JIRA, Slack, GitHub, Jenkins, Cypress, and Playwright.
Differentiator
Problem solved
Functional benefit
Brands
- QA Touch Automate: A no-code/low-code test automation platform that combines intelligent assistance with record-and-playback capabilities, supporting frameworks like Playwright, Selenium, Pytest, and Robot Framework
Products and services
- QA Touch (Core Test Management Platform) AI-driven test management platform for QA teams to plan, create, execute, and track test cases with built-in bug tracking, time tracking, requirements mapping, and real-time collaboration features. Tiered pricing from Free to Startup ($5/user/month), Professional ($7/user/month), and Unlimited ($15/user/month).
- QA Touch Automate No-code/low-code test automation platform that combines AI-powered self-healing with record-and-playback capabilities, supporting frameworks like Playwright, Selenium, Pytest, and Robot Framework. Separate pricing: Essential (free), Standard ($18/user/month), Max (contact sales).
- QA Touch MCP (Model Context Protocol) Open-source Model Context Protocol server that enables AI assistants like Claude and Cursor to directly manage QA Touch projects, test cases, test runs, defects, requirements, and reports through natural language commands. 2-minute setup with secure API access.
- QA Touch API Public REST API enabling instantaneous sync of automation test results in real-time and comprehensive management of requirements, test cases, test runs, issues, and other testing modules. Rate limits: 50 requests/min for Professional plan, 100 requests/min for Unlimited plan.
Quantifiable outcome
- AI-powered test case generation accelerates test creation by 10X faster
- +2 more outcomes
Companies that use QA Touch
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles3 records
QA Touch technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration25 records
AI capability12 records
Feature9 records
QA Touch partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core and major.
- Jira (Atlassian)coreTwo-way integration between QA Touch and Jira enabling issue sync, test case linking to Jira stories/epics, and automatic traceability. Supports multiple Jira projects connected to single QA Touch workspace.
- GitHubcoreSeamless issue posting from QA Touch to GitHub repositories, efficient code handling, and enhanced testing workflow integration.
- SlackcoreReal-time notifications on test executions, issue statuses, and project changes in Slack channels. Automated test results delivery.
- JenkinscoreCI/CD integration for automated test management from build to deployment. Automatic test result synchronization for continuous integration.
- PlaywrightcoreCross-browser test automation support for Windows, macOS, and Linux. Chromium, WebKit, and Firefox testing with efficient debugging.
- CypresscoreAutomatic sync of Cypress automation test execution results to QA Touch for centralized tracking and reporting.
- SeleniumcoreCross-platform browser testing integration with Selenium for cost-effective automation and script reuse.
- Monday.commajorCentralized tracking by synchronizing Monday.com Work OS with QA Touch. Seamless issue creation when test cases fail.
- GitLabmajorDefect posting from QA Touch to GitLab repositories with custom labeling support for better categorization.
- TestCafemajorAutomatic sync of TestCafe test execution results with QA Touch for centralized tracking.
- WebdriverIOmajorAutomatic sync of WebdriverIO test execution results with QA Touch for efficient test management.
- BitBucketmajorStreamlined collaboration with bug tracking directly in BitBucket repository from QA Touch.
- TrellomajorIssue management by posting issues from QA Touch into Trello for easy tracking and classification.
- BugZillamajorDefect synchronization between QA Touch and BugZilla for improved efficiency and reduced duplicate entries.
- RedminemajorIssue synchronization with Redmine for enhanced control and improved issue management.
- YouTrackmajorProject mapping in QA Touch for smooth issue tracking with instant posting to YouTrack projects.
- Claude (Anthropic)coreOpen-source MCP server enabling Claude desktop and other AI assistants to manage QA Touch projects, test cases, test runs, defects, requirements and reports through natural language commands.
- OKTAmajorSingle Sign-On integration for enterprise security and seamless authentication.
- Google SSOmajorSingle Sign-On integration enabling users to login with Google credentials.
- StripecorePayment services provider handling all financial transactions throughout the website. Subject to strict data processing agreements.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
QA Touch competitors and assessment
Company assessmentDirect peers
- Testmo: Testmo is a modern unified test management platform combining manual and automated test case management with strong CI/CD and Jira integrations. It targets the same modern QA tooling buyer and overlaps on automation result aggregation, similar to QA Touch Automate.
- Xray (Xpand IT): Xray is a native Jira test management app supporting manual and automated testing with BDD. It targets the same Jira-first QA buyer as QA Touch and competes head-on for two-way traceability, BDD, and automation reporting.
- Inflectra SpiraTest: SpiraTest is an integrated test management platform combining requirements, test cases, defects, and automation reporting. It is comparable to QA Touch on the requirements-to-test traceability and automation integration axes, particularly for regulated and enterprise buyers.
- Zephyr (SmartBear): Zephyr Scale and Zephyr Squad are Jira-native test management solutions with deep Atlassian marketplace presence. Zephyr competes directly with QA Touch for Jira-centric QA teams and represents the most direct Jira-coupled rival.
- TestRail (IDERA): TestRail is a leading SaaS test case management platform used by QA teams of all sizes. It is the closest direct competitor to QA Touch in horizontal test management, with overlapping features (test case creation, execution, integrations, reporting) and a similar PLG-to-enterprise motion.
- Katalon TestOps: Katalon TestOps is the test management and analytics layer on top of Katalon's test automation platform. It competes with QA Touch's combined test management + automation story (especially QA Touch Automate) and increasingly with its AI features.
- PractiTest: PractiTest is a horizontal test management platform with requirements traceability, exploratory testing, and integrations to Jira, automation frameworks, and CI/CD. It is directly comparable to QA Touch's core test management offering, particularly for mid-market and enterprise QA teams.
Emerging players
- Testiny: Testiny is a modern lightweight test management tool with strong automation integrations and a clean UI. It overlaps with QA Touch on automation result sync and PLG-style onboarding, serving as an emerging alternative for engineering-led QA teams.
- Tuskr: Tuskr is an emerging test management SaaS targeting SMBs with self-serve onboarding and integrations. It overlaps with QA Touch's SMB tier and free-tier funnel, representing a newer entrant in the same horizontal niche.
Broad incumbents
- Azure Test Plans (Microsoft): Azure Test Plans is Microsoft's native test management offering within Azure DevOps. As a broad incumbent, it overlaps with QA Touch for enterprises already standardized on Azure DevOps and represents bundling-driven competition rather than direct product parity.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
QA Touch social profiles
Digital presenceQA Touch compliance and trust
Trust signalCompliance3 records
QA Touch financial estimates
Financial estimateRevenue estimate
Valuation estimate
QA Touch leadership team
Management profileNumber of profiles
Profiles7 records
QA Touch funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
QA Touch M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about QA Touch
What does QA Touch do?
QA Touch is an AI-driven test management SaaS platform that enables QA teams to plan, create, execute, and track test cases with built-in bug tracking, requirements traceability, time tracking, and real-time collaboration. The platform uses AI to generate test cases from Jira stories, BRDs, Figma designs, and natural language prompts, and additionally offers QA Touch Automate (no-code/low-code automation with Playwright, Selenium, Pytest, and Robot Framework) and QA Touch MCP (open-source Model Context Protocol server for AI assistant integration).
Is QA Touch a public or private company?
QA Touch is a private company. It is classified as corporate owned and is currently operating.
When was QA Touch founded?
QA Touch was founded in 2018. It employs 51 to 100 people.
Where is QA Touch based?
QA Touch is headquartered in Fremont, United States, in the North America region.
How does QA Touch make money?
Two revenue lines are on record. SaaS Subscription - Test Management is the primary driver. The others are saaS Subscription - Test Automation (Automate).
Who are QA Touch's main competitors?
Direct peers on record are Testmo, Xray (Xpand IT), Inflectra SpiraTest, Zephyr (SmartBear), TestRail (IDERA), Katalon TestOps and PractiTest. Emerging players are Testiny and Tuskr. Azure Test Plans (Microsoft) is listed as a broad incumbent.
Does QA Touch have an API?
Yes. QA Touch provides a public REST API that enables instant sync of automation test results in real-time, comprehensive management of requirements, test cases, test runs, issues, and other testing modules. Supports custom automation tailored to specific workflows. Rate limits: 50 requests/min for Professional plan, 100 requests/min for Unlimited plan. Developer documentation is at doc.qatouch.com.
What industry is QA Touch in?
QA Touch's product category is Test Management Software. Its primary akta.pro industry code is BPAEAFAJ, Quality Engineering & Test Automation (QE/QA), with a secondary code of BPAEAAAN, Testing, QA & Release/Deployment Enablement. Its NAICS code is 541511 and its SIC code is 7373.