Dazeworks

What Dazeworks does

Dazeworks is a pure-play Salesforce consulting and implementation partner founded in 2015 and headquartered in Kochi, India, with a US subsidiary (Dazeworks Inc) and additional offices across the US, Sri Lanka, UAE, Tanzania, and Canada. The company sells end-to-end Salesforce services spanning the full cloud suite (Sales, Service, Marketing, Commerce, Community, Finance, Nonprofit, Education, Field Service, Pardot, Heroku, Quip, Chatter, MuleSoft) alongside specialized AppExchange services (Idea to Market, Enhance & Maintain, System Integration) and horizontal consulting offerings including implementation, admin/developer staff augmentation, architect-as-a-service, integration, data migration, managed services, and NGOC-to-NPSP migration. Its go-to-market is sales-led enterprise field sales with free MVP-led consultations as a top-of-funnel entry point, supported by a partner referral motion through the Salesforce ecosystem.

The core technical asset is human expertise rather than proprietary technology: Dazeworks holds Salesforce Platinum Consulting Partner status (achieved within 2 years of joining the partner program) and claims the most Salesforce MVPs among any global implementation partner since 2016 (6-11 MVPs cited across sources), with 120+ certified developers and 85% of the team Salesforce-certified. Delivery leverage comes from 9 globally distributed offices enabling 24x7 follow-the-sun development, SOC2-compliant data migration processes, and 4+ ready-to-use integration accelerators. The technology stack is exclusively the Salesforce platform with third-party integrations into ERP (SAP, Oracle, Sage, NetSuite), accounting (QuickBooks, Xero), marketing automation (HubSpot, Marketo, Mailchimp), e-commerce (Shopify, Magento, WooCommerce), and CTI (Twilio, Avaya) systems via MuleSoft, Boomi, Jitterbit, and Workato.

The business model is professional services revenue generated through project-based engagements, managed services retainers, and AppExchange ISV partnerships. Pricing is quote-based (no publicly disclosed rate cards), supplemented by a free 1-hour Salesforce consultation as a lead-generation tool. Revenue streams include one-time implementation projects, ongoing managed services with 24x7 support, staff augmentation for certified admins/developers, and architect advisory engagements led by MVPs. The customer base is reported at 250-300+ organizations across 15+ industries (technology, retail, manufacturing, financial services, education, nonprofit, staffing/HR, telecommunications), with named logos including National Geographic, PubNub, Adecco, Appario Retail, Indo Nissin Foods, CAMSO, Banker's Healthcare Group, and Lithia. Customer segments span primary sales/marketing/service business-unit buyers and secondary verticals including education, nonprofit, financial services, and retail/e-commerce.

Name

Dazeworks

Legal name

Dazeworks Technologies Pvt Ltd

Website

https://dazeworks.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Dazeworks is a Salesforce Platinum Consulting Partner founded in 2015 that provides implementation, customization, integration, and managed services across the full Salesforce cloud suite to 250+ enterprise and SMB customers globally, delivered from 9 offices across India, the US, and emerging markets.

Ownership category

akta.pro rank

Product category

Salesforce Consulting Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)

Keywords

• Salesforce consulting services
• CRM implementation partner
• Cloud integration services
• Salesforce managed services
• Data migration services

Headquarters

HQ city

Kochi

HQ country

India

HQ region

Asia

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Salesforce Implementation Services: End-to-end Salesforce CRM implementation including business requirement gathering, architectural planning, configuration, data migration, reporting & dashboards, user enablement training, and ongoing support
2. Admin & Developer Services: Staff augmentation with certified Salesforce admins and developers for individual projects or extended engagements, providing quick access to right skill sets without overhead costs
3. Architect as a Service: Hire expert Salesforce architects led by MVPs to design solutions, provide architectural leadership, best practices advisory, and Salesforce ROI optimization
4. Managed Services: Ongoing Salesforce support and maintenance services with 24x7 availability, team augmentation, and keeping pace with Salesforce updates and releases
5. Integration Services: Salesforce integration with third-party systems including ERP, accounting systems, CTI solutions, e-commerce platforms, and marketing automation engines
6. Data Migration Services: Comprehensive data migration including cleansing, organizing, de-duplicating, and transferring data from legacy systems to Salesforce with SOC2 compliant process
7. NGOC to NPSP Migration: Migration services from NGO Connect to Nonprofit Success Pack for nonprofit organizations
8. AppExchange App Development (Idea to Market): End-to-end app development for ISVs including architecture blueprinting, prototyping, UI/UX optimization, app development, security compliance, and deployment on AppExchange

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Dazeworks is a Salesforce Platinum consulting and implementation partner that delivers end-to-end Salesforce services including implementation, customization, integration, data migration, and managed services across the full Salesforce Cloud suite. The firm also specializes in AppExchange app development and NGOC-to-NPSP migrations, supported by 120+ certified developers and 11 Salesforce MVPs across 9 global offices enabling 24x7 development cycles.

Product overview

Dazeworks is a Salesforce consulting and implementation partner offering a comprehensive portfolio of services built around the Salesforce platform. The company's offerings span the entire Salesforce Cloud product suite including Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, Commerce Cloud, Finance Cloud, Nonprofit Cloud, Education Cloud, Field Service Lightning, Salesforce CPQ, Lightning Migration, Pardot, Heroku, Quip, Chatter, and MuleSoft. Beyond Salesforce Cloud products, Dazeworks provides specialized AppExchange services (Idea to Market, Enhance & Maintain, System Integration) and consulting services (Implementation, Admin/Developer Services, Architect as a Service, Integration Services, Data Migration, Managed Services, and NGOC to NPSP Migration). The company operates as a Platinum Salesforce partner with offices across India, US, Sri Lanka, Tanzania, Dubai, Canada and serves 250+ customers across 15+ industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Salesforce Implementation Services

Quantifiable outcome

• Development at 20% of cost compared to previous vendors
• +6 more outcomes

Named customers18 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability3 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• SalesforcecoreImplementation/ SI/ Consulting Partner · 1 January 2017Platinum tier Salesforce consulting partner since 2019. Dazeworks achieved Platinum status within just 2 years of joining the Salesforce partner program. They are also an AppExchange partner and Salesforce Talent Alliance member.
• Now It MatterscoreStrategic or Co-development Partner · 1 January 2017US partner added in 2017. They are still partners and friends with Dazeworks, providing Salesforce consulting services.
• Agile Cloud ConsultingcoreStrategic or Co-development Partner · 1 January 2015Early partner/friend who has remained with Dazeworks since 2015. Strategic consulting partner in the Salesforce ecosystem.
• Cloud GalacticoscoreStrategic or Co-development Partner · 1 January 2015Early partner/friend who has remained with Dazeworks since 2015. Strategic consulting partner in the Salesforce ecosystem.
• JoobleminorGTM or Marketing PartnerJob search platform partnership for recruitment and talent acquisition.
• Techzanite Consultants LimitedminorImplementation/ SI/ Consulting PartnerTanzania-based consulting partner operating from Dar es Salaam office location.
• iLink DigitalminorStrategic or Co-development PartnerSourcing partner for niche IT talents supporting Mulesoft practice scaling.

Scale indicators18 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Cynoteck: Salesforce consulting partner providing implementation, customization, and integration services to SMB and enterprise clients with overlapping offshore delivery capability and service mix.
• Simplus (Infosys): Was a Salesforce Platinum consulting partner offering implementation, managed services, and AppExchange services before being acquired by Infosys in 2020. Closest direct comparable in service portfolio, partner tier, and global delivery model.
• RoundCorner: Salesforce-focused consulting partner with comparable nonprofit and education vertical expertise, including NPSP implementation services overlapping directly with Dazeworks' NGOC-to-NPSP migration offering.
• Absyz: Salesforce Platinum consulting partner offering implementation, integration, and managed services with similar offshore delivery model and global enterprise client base across multiple industries.
• Girikon: Salesforce consulting and implementation partner offering comparable services across Sales, Service, and Marketing Clouds with similar mid-market and enterprise customer focus.
• Damco Solutions: IT services firm with Salesforce consulting practice offering implementation, integration, and managed services. Comparable size and offshore delivery model to Dazeworks.
• Sparity: Salesforce consulting partner with implementation, customization, and integration services across multiple Salesforce clouds, comparable in service scope and target customer profile.

Broad incumbents

• Slalom: Large global consulting firm with a substantial Salesforce consulting practice serving enterprise clients across similar verticals — broader portfolio than pure-play partners but overlapping directly in Salesforce implementation deals.
• Persistent Systems: Large Indian-headquartered IT services firm with an established Salesforce consulting practice, offering similar offshore delivery economics at significantly larger scale and broader platform coverage.
• Infosys: Global IT services leader with Salesforce practice significantly expanded by the 2020 Simplus acquisition. Competes for the same enterprise Salesforce implementation deals from a much larger capital and scale base.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/dazeworks
• LinkedInlinkedin.com/company/dazeworks

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dazeworks