ONCLICK
ONCLICK is a Brazilian ERP software company serving over 1,300 enterprise and mid-market clients across e-commerce, retail, distribution, manufacturing, and services with cloud-based management systems and specialized high-volume e-commerce backoffice solutions.
- Company typePrivate
- Founded1999
- HeadquartersMarília, Brazil
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What ONCLICK does
ONCLICK (legal name ONCLICK Sistemas de Informação Limitada) is a privately held Brazilian ERP software company founded in 1999 and headquartered in Marília, São Paulo. The company develops cloud-based business management systems targeting Brazilian small, mid-market, and enterprise customers across five vertical segments: e-commerce, retail, distribution, manufacturing, and services. Its product portfolio is anchored by three core ERP brands — ONCLICK ERP and ONCLICK EIVE (general phygital ERP for physical and online retail, distribution, industry, and services) and ONCLICK KPL (a specialized native Order Management System and backoffice ERP for high-volume e-commerce operations) — supplemented by add-on modules including ONCLICK PDV (point-of-sale, with disclosed 20% superior performance vs. conventional POS), ONCLICK MOB (mobile barcode-driven sales order entry), automated card reconciliation, and the Multiestado multi-state/multi-entity module.
The platform is built on Oracle cloud infrastructure for high availability and LGPD-compliant data protection, with open APIs enabling custom dashboard development and third-party integrations. Native integrations span Brazilian marketplaces, e-commerce platforms, payment gateways (including a partnership with Banco BTG Pactual's BTG+ Business), anti-fraud systems, logistics operators, and the SEFAZ fiscal authority for automated NF-e and GNRE generation. ONCLICK serves over 1,300 customers including enterprise brands such as Vivara, Arezzo, L'Oréal, Nestlé, Unilever, and Swarovski, and has won the ABComm "Best E-commerce Technology" award for six consecutive years (2016–2021) and was named in a Gartner Market Guide for Brazilian financial management software in 2017.
Revenue is generated through monthly recurring ERP subscriptions scaled by user count and order volume (KPL discloses R$1.00 per processed order), one-time setup/implementation fees per CNPJ, and additional products sold through the ONSHOP customer storefront. Go-to-market combines direct enterprise sales with a recently formalized channel partner program featuring an EAD distance-learning training platform, led by Director of Channel Expansion Enio Ciappa. Implementation averages 90 days via a four-hands methodology with a dedicated key user, followed by ongoing Customer Success management and <8-hour SLA support through the Central do Cliente portal.
ONCLICK firmographics
Firmographics- Name
- ONCLICK
- Legal name
- ONCLICK Sistemas de Informação Limitada
- Website
- https://onclick.com.br
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ONCLICK is a Brazilian ERP software company serving over 1,300 enterprise and mid-market clients across e-commerce, retail, distribution, manufacturing, and services with cloud-based management systems and specialized high-volume e-commerce backoffice solutions.
- Ownership category
- akta.pro rank
ONCLICK industry classification
Industry- Product category
- Enterprise Resource Planning (ERP) Software
- NAICS
- Software Publishers (5132), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro industry
- Retail ERP (Merchandising, POS Back Office)Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) PlatformsDistribution & Wholesale ERP (Inventory, Order, Warehouse)Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms
Keywords
Where ONCLICK is headquartered
LocationHeadquarters
- HQ city
- Marília
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
ONCLICK business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D
Revenue model
- ERP Software Subscriptions: Monthly recurring subscription for ERP software access, with pricing varying by number of users and order volume. This is the primary revenue stream, sold directly and through channel partners.
- Setup/Implementation Fees: One-time setup fee charged per CNPJ covering training, system parametrization, and go-live support. Paid with flexible financing conditions.
- Additional Products and Services: Additional products and services offered through an exclusive virtual store (ONSHOP) for customers, including add-on modules and professional services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Setup fee (one-time) per CNPJ covering training, parametrization, and go-live support |
| Hybrid | Monthly | Monthly subscription scaled by user count and order volume (R$1.00 per order) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
ONCLICK product offering
Product offeringCore offering
ONCLICK develops, sells, and supports cloud-based ERP software for Brazilian businesses, with a primary focus on e-commerce backoffice, omnichannel retail, distribution, manufacturing, and services. Its flagship products (ONCLICK ERP, ONCLICK EIVE, and the e-commerce-specialist ONCLICK KPL) deliver fiscal automation, multi-channel inventory, an end-to-end OMS, point-of-sale, and open APIs, sold primarily via monthly subscriptions plus setup fees.
Product overview
ONCLICK is a Brazilian enterprise management systems company offering a portfolio of ERP products and solutions for e-commerce, retail, distribution, industry, and services. The core portfolio includes three main ERP brands: ONCLICK ERP (covering phygital/physical+online retail, distribution, industry, and services), ONCLICK KPL (a specialized backoffice/OMS ERP for high-volume e-commerce operations), and ONCLICK EIVE (a variant covering similar segments to the main ERP). Complementing the ERP suite are add-on modules including ONCLICK PDV (point-of-sale system with 20% superior performance), ONCLICK MOB (mobile sales/order module), ONCLICK Card Reconciliation (automatic card settlement), and the ONCLICK Multiestado feature for multi-state/multi-company operations. ONCLICK KPL also serves as a native OMS and Full Commerce ERP platform, managing the complete order lifecycle from channel reading through post-sale, with open APIs for custom integrations. The company also operates a channel partner program with EAD training, a customer portal with SLA support and collaborative idea management, and provides implementation and Customer Success services.
Differentiator
Problem solved
Functional benefit
Brands
- ONCLICK KPL: ERP specialist for e-commerce, backoffice, OMS, and full commerce operations.
- ONCLICK ERP
- ONCLICK EIVE
- ONCLICK PDV
Products and services
- ONCLICK ERP Flagship cloud-based ERP system offering complete enterprise management for phygital (physical and online) retail, distribution, industry, and services, integrating financial, inventory, sales, fiscal, and logistics management into a single platform; sold as a monthly subscription to Brazilian SMB and mid-market companies.
- ONCLICK KPL Specialized ERP and backoffice for high-volume e-commerce operations, functioning as a native Order Management System (OMS) that manages the complete order lifecycle from sales-channel import through picking, packing, shipping label generation, dispatch tracking, and post-sale exchanges/returns; priced at R$1.00 per order plus a monthly subscription scaled by user count.
- ONCLICK EIVE ERP variant from ONCLICK covering phygital (physical and online) retail, distribution, industry, and service segments, providing integrated management capabilities parallel to ONCLICK ERP.
- ONCLICK PDV (Point of Sale) Point-of-sale system integrated with ONCLICK ERP, offering 20% superior performance to conventional PDV, with Touch Screen support, automatic card reconciliation, and compliance with federal and SEFAZ fiscal norms; designed for Brazilian retail stores.
- ONCLICK KPL Open APIs & Integration Platform Open APIs sold as part of the ONCLICK KPL platform that allow clients and approved partners to build custom dashboards, connect legacy ERPs and WMS, and integrate marketplaces, e-commerce platforms, and other systems.
- ONCLICK Implementation & Customer Success Services Professional services covering ERP implementation, system parametrization, training, structured migration with no operational interruption, consultative technical support, and ongoing Customer Success management with Level 1 AI-assisted support and Level 2 specialist support.
Quantifiable outcome
- SLA for customer support response within 8 business hours with real-time monitoring of all tickets
- +3 more outcomes
Companies that use ONCLICK
Customer profileNamed customers41 records
Segments7 records
Ideal customer profiles2 records
ONCLICK technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability2 records
Feature10 records
ONCLICK partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- AMAXONIAminorONCLICK entered an international business alliance with AMAXONIA, a worldwide vendor of ATHUS, in February 2017. The agreement included an OEM arrangement to embed ATHUS into ONCLICK's product offerings. AMAXONIA is a U.S.-based company and the worldwide vendor of ATHUS. The partnership was signed in Miami, FL, representing ONCLICK's international expansion strategy. Details of the OEM arrangement included co-development and technology licensing components.
- BTG+ Business (Banco BTG Pactual)coreBTG+ Business is the SME-focused division of Banco BTG Pactual, offering an integrated platform for payment solutions targeting small and medium enterprises. ONCLICK partnered with BTG+ Business to provide payment solutions as a key offering to reduce payment bottlenecks for retailers. This partnership addresses a critical pain point for ONCLICK's customer base by integrating payment processing capabilities into the ONCLICK ecosystem.
- OraclecoreONCLICK leverages Oracle cloud infrastructure for data protection and system stability, ensuring total stability even during high-volume sales peaks such as Black Friday. The Oracle partnership is explicitly cited as the foundation for the system's ability to handle operations for major clients like Arezzo, Giuliana Flores, and Vivara processing thousands of orders daily. Oracle infrastructure provides high availability and security for customer data, with ONCLICK following LGPD (Brazilian data protection law) guidelines.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
ONCLICK competitors and assessment
Company assessmentDirect peers
- Linx: Brazilian retail-focused software company (acquired by StoneCo) providing ERP, POS, and omnichannel commerce solutions for retail and e-commerce. Linx is a direct competitor to ONCLICK in the Brazilian retail ERP and OMS market with overlapping customer profiles.
- Conta Azul: Brazilian cloud ERP for small businesses and service companies, offering financial management, billing, and sales modules. Conta Azul competes with ONCLICK in the SMB ERP segment with a strong digital-only GTM motion.
- Omie: Brazilian cloud-native ERP platform targeting small and medium-sized businesses with financial management, sales, and operations modules. Omie competes with ONCLICK in the SMB ERP segment with a SaaS-first delivery model.
- Sankhya: Brazilian ERP vendor offering integrated management solutions for industries, distribution, and services verticals. Sankhya competes with ONCLICK's ERP and EIVE products in the Brazilian mid-market with a similar vertical-specialization approach.
Broad incumbents
- TOTVS: Brazil's largest ERP and business management software vendor, serving SMEs and enterprises across multiple verticals including retail, manufacturing, and distribution. TOTVS competes directly with ONCLICK in the Brazilian mid-market ERP space but operates at significantly larger scale with a broader portfolio.
- Oracle NetSuite: Global cloud ERP platform from Oracle serving mid-market and enterprise customers with financials, inventory, and order management. NetSuite is a global competitor to ONCLICK's broader ERP offering, particularly relevant given ONCLICK's existing Oracle infrastructure partnership.
- SAP Brasil: Enterprise ERP giant SAP serving large Brazilian retailers, manufacturers, and distributors via SAP Business One and S/4HANA. SAP competes with ONCLICK for larger enterprise accounts across multiple verticals.
Emerging players
- VTEX: Brazilian-born enterprise e-commerce and omnichannel commerce platform serving major Latin American retailers. VTEX competes with ONCLICK KPL in the high-volume e-commerce operations layer, though from a different category (commerce platform vs. back-office ERP).
- Winthor (TOTVS): Distribution-focused ERP acquired by TOTVS, serving Brazilian wholesale distributors with inventory, order, and warehouse management. Winthor is a closer peer to ONCLICK's distribution-vertical ERP offering than the broader TOTVS portfolio.
Regional players
- Consinco: Brazilian ERP company specialized in retail, wholesale distribution, and fuel/convenience sectors. Consinco is a regional peer competing with ONCLICK in the distribution and retail verticals with strong fiscal compliance capabilities.
Market position
Strengths5 records
Weaknesses5 records
Key risks5 records
Key highlights7 records
Customer concentration
ONCLICK social profiles
Digital presenceONCLICK compliance and trust
Trust signalCompliance2 records
ONCLICK financial estimates
Financial estimateRevenue estimate
Valuation estimate
ONCLICK leadership team
Management profileNumber of profiles
Profiles3 records
ONCLICK funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ONCLICK M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ONCLICK
What does ONCLICK do?
ONCLICK develops, sells, and supports cloud-based ERP software for Brazilian businesses, with a primary focus on e-commerce backoffice, omnichannel retail, distribution, manufacturing, and services. Its flagship products (ONCLICK ERP, ONCLICK EIVE, and the e-commerce-specialist ONCLICK KPL) deliver fiscal automation, multi-channel inventory, an end-to-end OMS, point-of-sale, and open APIs, sold primarily via monthly subscriptions plus setup fees.
Is ONCLICK a public or private company?
ONCLICK is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ONCLICK founded?
ONCLICK was founded in 1999. It employs 51 to 100 people.
Where is ONCLICK based?
ONCLICK is headquartered in Marília, Brazil, in the Latin America region.
How does ONCLICK make money?
Three revenue lines are on record. ERP Software Subscriptions are the primary driver. The others are setup/Implementation Fees and additional Products and Services.
Who are ONCLICK's main competitors?
Direct peers on record are Linx, Conta Azul, Omie and Sankhya. Broad incumbents are TOTVS, Oracle NetSuite and SAP Brasil. Emerging players are VTEX and Winthor (TOTVS). Consinco is listed as a regional player.
Does ONCLICK have an API?
Yes. ONCLICK KPL offers open APIs for building custom dashboards and management views. The system enables integration with marketplaces, platforms, WMS, and other ERPs via well-structured APIs. Custom integrations can be developed by clients or with support from approved partners. APIs are used to orchestrate the complete order flow from reading at the sales channel through post-sale, and to centralize and distribute product, order, client, and invoice data between multiple systems. Developer documentation is at onclick.com.br/integracoes.
What industry is ONCLICK in?
ONCLICK's product category is Enterprise Resource Planning (ERP) Software. Its primary akta.pro industry code is HDAEAEAD, Retail ERP (Merchandising, POS Back Office), with a secondary code of HDAEAEAC, Distribution & Wholesale ERP (Inventory, Order, Warehouse). Its NAICS code is 5132 and its SIC code is 7372.