What SRT Communications does

SRT Communications, Inc. is a member-owned telecommunications cooperative founded in 1951 and headquartered at 3615 North Broadway in Minot, North Dakota. The company provides wireline internet (fiber and DSL, with speeds up to 2 Gigabit), residential and business telephone service, customized home and business security systems with 24/7 monitoring, and streaming TV options across more than 20 rural North Dakota exchanges including Minot, Minot AFB, Velva, Mohall, Towner, and Westhope.

The underlying technology is a fiber optic and DSL network infrastructure operated as part of the Dakota Carrier Network consortium, with customer-facing systems including the SmartHub billing portal and MySRT mobile app. Service quality is supported by 24/7 Internet Help Desk operations and proactive robocall mitigation through the TNS Call Guardian reputation database.

SRT generates recurring subscription revenue across four primary streams — internet, phone, security, and TV/streaming — sold via direct channels (website, phone sales, in-person office visits) under monthly billing at price points starting at $49.95 for broadband and $21.96-$23.46 for basic local residential phone service. The customer base is horizontally segmented into residential consumers, small-to-medium businesses, and qualifying low-income households under the federal Lifeline program, with Enhanced Lifeline support on Tribal Lands. As a cooperative, surplus is returned to members as capital credits; the company has distributed over $4 million in capital credits historically, including a $750,000 special allocation marking its 75th anniversary in 2026.

Name

SRT Communications

Legal name

SRT Communications, Inc.

Website

https://srt.com

Company type

Private

Founded year

1951

Operating status

Operating

Headcount range

251–500 employees

Short description

SRT Communications is a North Dakota telecommunications cooperative providing fiber and DSL internet (up to 2 Gig), phone, security, and TV services to residential and business customers across more than 20 rural exchanges centered on Minot.

Ownership category

akta.pro rank

Product category

Rural Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ)

akta.pro secondary industry

DSL Broadband Providers (xDSL) (HDAIABAD)

Keywords

• Rural broadband internet
• Telecommunications cooperative
• Fiber optic services
• Home security monitoring
• Telephone services

Headquarters

HQ city

Minot

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Services: Broadband internet access services including fiber and DSL connections with various speed tiers up to 2 gigabit
2. Phone Services: Local and long distance telephone services including residential and business lines
3. Security Services: Home and business security systems including monitoring, video cameras, smart home integration
4. TV Services: Cable television and streaming services (SRTVision)

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

SRT Communications is a member-owned telecommunications cooperative delivering wireline internet (fiber optic up to 2 Gig and DSL), local and long-distance telephone service, 24/7-monitored home and business security systems, and streaming TV options to residential and business customers across rural North Dakota. Customers manage accounts via the SmartHub web portal and MySRT mobile app, with support delivered through a 24/7 internet help desk and in-person office in Minot.

Product overview

SRT Communications is a telecommunications cooperative providing internet, security, TV, and phone services primarily in North Dakota. The company offers a portfolio of products including wireline internet (fiber and DSL) with speeds up to 2 Gig, customizable home security systems with 24/7 monitoring, residential and business phone services including long distance, and streaming TV options. Customers access accounts through SmartHub online portal and MySRT mobile app. The company serves residential and business segments across multiple North Dakota communities, providing universal service and Lifeline assistance programs for qualifying low-income consumers. Note: Traditional TV platforms were decommissioned as of late 2022.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet Service

Quantifiable outcome

• Best Internet Provider - 21 consecutive years (Minot Daily News Readers' Choice Awards)
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• BroadbandNDminorOthersIndustry association and broadband initiative partnership supporting rural North Dakota telecommunications infrastructure development
• Dakota Carrier Network (DCN)coreTechnology or IntegrationStatewide network consortium providing carrier-grade connectivity and network services across North Dakota
• NTCA - The Rural Broadband AssociationminorOthersNational trade association membership representing rural telecommunications cooperatives and community-based providers
• SRC - The Telecommunications CooperativeminorOthersCooperative association membership for telecommunications cooperatives
• Foundation for Rural ServicecoreStrategic or Co-development PartnerNational scholarship program offering awards to students in SRT's service area. SRT participates in this Foundation providing multiple scholarship opportunities including the FRS General Scholarship ($2,500) for local students
• TNS (Transaction Network Services) Call GuardiancoreTechnology or IntegrationThird-party robocall mitigation service using reputation database to label incoming calls as Potential Spam, Scam or Fraud. Protects landline customers from fraudulent telephone calls under the FCC TRACED Act framework
• Relay North DakotaminorOthersFree state service providing full telephone accessibility to people who are deaf, hard-of-hearing, deaf-blind, and speech disabled. Dial 711 to access
• North Dakota Vision ServicesminorOthersState agency providing products and services for visually impaired including adaptive aids and technology resources

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• BEK Communications Cooperative: North Dakota-based rural telecommunications cooperative serving similar small communities with broadband, voice, and security services. Structurally and geographically the closest peer to SRT.
• TDS Telecom: Operates rural and small-town ILEC and broadband networks across multiple U.S. states, with similar fiber buildout, voice, and video service mix to SRT.
• Consolidated Communications: Fiber and broadband provider serving rural and small-town America, now under private ownership. Competes directly with SRT in adjacent rural markets and shares reliance on federal high-cost support.

Emerging players

• Viasat: Satellite broadband provider historically serving rural and underserved U.S. households. Competes with SRT where fiber/DSL is uneconomic to deploy.
• Hughes Network Systems (EchoStar): Satellite broadband and managed network services provider serving rural consumers and small businesses, directly overlapping SRT's rural customer profile.
• Starlink (SpaceX): LEO satellite broadband service rapidly expanding in rural U.S. markets. Represents the most significant new competitive threat to SRT's rural residential connectivity franchise.

Regional players

• Midco (Midcontinent Communications): Regional cable and fiber broadband provider serving North Dakota and neighboring states, directly overlapping SRT's geographic footprint in the Minot/North Dakota market.

Broad incumbents

• Frontier Communications: Large-scale rural and suburban fiber/wireline operator with overlapping service areas in the upper Midwest. A much larger incumbent competing for the same rural broadband and USF-supported opportunities.
• Lumen Technologies: Tier-one wireline carrier with significant rural and enterprise footprint. Competes with SRT in larger North Dakota towns and provides wholesale services adjacent to SRT's cooperative model.

Others

• Dakota Carrier Network (DCN): Statewide North Dakota consortium of which SRT is a member; comparable as a peer cooperative network aggregator providing wholesale transport and shared services to rural telcos.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/SRTComm
• YouTubeyoutube.com/srtcommunications
• Facebookfacebook.com/SRTCommunications
• LinkedInlinkedin.com/company/srtcommunications
• Instagraminstagram.com/srt.nd

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SRT Communications