Clinicea

What Clinicea does

Clinicea is a Singapore-based, bootstrapped cloud SaaS company that provides an all-in-one clinic management platform serving clinics and hospital outpatient operations in 20+ medical specialties across 6 continents. The platform unifies EMR, scheduling, billing and financials, pharmacy, lab management, analytics, and patient engagement modules (online booking, patient portal, virtual assistant for intake forms, feedback, and CallBox telephony/CRM) into a single system, with specialty-specific EMR engines tailored per medical discipline to avoid feature bloat. Technology is built cloud-native on Microsoft Azure with geo-redundant auto-failover infrastructure, AES 256-bit encryption, role-based API access, and integrations spanning 20+ third-party services including Stripe, PayPal, Twilio, TeleCMI, Zoom, Google Meet, Google Calendar, and regulatory platforms (NABIDH Dubai, NEHR Singapore, CHAS Singapore). The company monetizes via annual subscription SaaS licensing on a quote-based, sales-led model that bundles free unlimited 1-on-1 training and ongoing support, targeting customer segments from single-doctor practices through clinic chains operating 90+ locations. Clinicea is net profitable on subscription revenue, holds zero debt, has never raised external capital despite declining 30+ investor approaches, and is led by CEO and co-founder Lalit Surana and CTO and founder Hemesh Soni.

Name

Clinicea

Legal name

Clinicea

Website

https://clinicea.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Clinicea is a bootstrapped Singapore-based SaaS provider of an all-in-one, specialty-customized clinic management platform for single-doctor clinics to 90+ location chains across 20+ medical specialties and 6 continents, sold via annual subscriptions on a sales-led model.

Ownership category

akta.pro rank

Product category

Practice Management Software

NAICS

Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians (6211)

SIC

Services-Prepackaged Software (7372), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industries

Oncology Telemedicine Platforms (HLALAGAH), Diagnostic/Lab & Imaging Referral Marketplaces (HLALALAG)

Keywords

• Clinic management software
• Electronic medical records
• Practice management software
• Healthcare SaaS platform
• Medical billing software

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales

Revenue model

1. Subscription SaaS Licensing: Clinicea operates as a cloud-based SaaS platform charging subscription fees for access to its clinic management software. Pricing is plan-based (Enterprise Plan for features like Opportunities module, multi-location support). No public pricing disclosed; sales-led with quote-based engagement.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Clinicea provides a cloud-based, all-in-one clinic management SaaS platform that unifies EMR, scheduling, billing, pharmacy, lab, imaging, patient engagement, marketing, and analytics for medical practices. The platform is specialty-customizable, supports 20+ medical specialties, and scales from single-doctor clinics to chains with 90+ locations across six continents.

Product overview

Clinicea is an all-in-one, cloud-based clinic management SaaS platform designed for growing clinics. The core platform unifies EMR, scheduling, billing (Financials), pharmacy, lab management, and analytics. Patient-facing modules include Online Bookings, Patient Portal, Virtual Assistant, and Online Feedback. Marketing and engagement features encompass CallBox (telephony/CRM), Growth Program (membership, loyalty, referrals), and mass campaign tools. The platform supports 20+ medical specialties and clinic sizes from single-doctor practices to 90+ location chains. Additional services include mobile app and website development. Infrastructure runs on Microsoft Azure with geo-redundant servers. Enterprise customers receive white-labelled solutions under the Curofic brand.

Differentiator

Problem solved

Functional benefit

Products and services

• Clinicea Clinic Management Platform Cloud-based, all-in-one clinic management SaaS platform that combines EMR, scheduling, billing, pharmacy, lab, imaging, patient engagement, marketing, and analytics for medical practices. Sold by subscription to clinics of all sizes from single-doctor practices to 90+ location chains across 6 continents, supporting 20+ medical specialties.
• Dental EMR 2.0 Specialty dental EMR module within the Clinicea platform providing high-resolution dental chart annotation, treatment planning, dental history recording, item completion, and dental recall scheduling without requiring appointments, with CDT code support for dental clinics.
• Custom Mobile App Development

Quantifiable outcome

• Satisfaction rating of 4.9/5 based on aggregated reviews across Google, Capterra, Software Advice, and GetApp
• +5 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration34 records

AI capability7 records

Feature16 records

Partnerships

26 partnerships are on record, tiered core infrastructure, core, standard, regulatory and regional.

• Microsoft Azurecore infrastructureTechnology or IntegrationClinicea runs entirely on Microsoft Azure Cloud infrastructure with geo-redundant, auto-failover, high-availability servers. The partnership includes a signed BAA (Business Associate Agreement) for HIPAA compliance. Azure provides the foundational cloud platform for all Clinicea services.
• StripecoreTechnology or IntegrationStripe integration enables online payment collection. Clinicea supports Stripe Integration 2.0 which imports existing Stripe customers as patients in Clinicea based on phone number matching. Payments collected in Stripe automatically appear in Clinicea with pre-configured payment modes.
• PayPalcoreTechnology or IntegrationPayPal is integrated as a payment gateway option within Clinicea's billing module, enabling clinics to accept PayPal payments for services.
• FlutterwavecoreTechnology or IntegrationFlutterwave integration supports payment processing, particularly for African market deployments where Flutterwave is a dominant payment gateway.
• RazorPaycoreTechnology or IntegrationRazorPay integration provides payment gateway services for Indian clinic deployments.
• TwiliocoreTechnology or IntegrationTwilio is integrated for SMS and communication services within Clinicea's CallBox telephony and messaging module.
• PlivocoreTechnology or IntegrationPlivo is integrated as an additional SMS gateway option within Clinicea's communication tools.
• Google CalendarcoreTechnology or IntegrationGoogle Calendar 2-way sync enables practitioners to view their Clinicea schedule directly in Google Calendar. Syncing operates in real-time instead of the previous hourly batch sync.
• Google MeetcoreTechnology or IntegrationGoogle Meet video consultation support added as an alternative to Zoom. Providers connect their Google account via My Profile to enable video consults over Google Meet directly within Clinicea.
• ZoomcoreTechnology or IntegrationZoom integration enables enterprise-grade video consultation directly within Clinicea. Clinicea creates Zoom appointments automatically for video consults. HIPAA-compliant dedicated video infrastructure used.
• MailchimpstandardTechnology or IntegrationMailchimp is integrated for email marketing and campaign automation within Clinicea's communication and marketing tools.
• Microsoft (Office 365 / Microsoft Entra ID)standardTechnology or IntegrationSingle sign-on (SSO) support via Office 365 or Microsoft Entra ID enables clinic staff to authenticate using enterprise identity credentials. Supports exclusive SSO mode or mixed mode with username/password.
• CuroficcoreTechnology or IntegrationCurofic is Clinicea's affiliated patient-facing platform providing online booking, patient portal, e-bill, e-Rx, e-lab, and e-payment capabilities. Includes Curofic Patient Portal and Curofic Feedback module. White-labelling available for enterprise clients.
• TeleCMIcoreTechnology or IntegrationTeleCMI cloud telephony integration provides inbound/outbound call management with hold, mute, conference, and merge capabilities. Staff can set online/offline status to control call routing.
• SuperReceptioniststandardTechnology or IntegrationSuperReceptionist integration provides virtual receptionist and call handling services within Clinicea's CallBox module.
• SMSGlobalstandardTechnology or IntegrationSMSGlobal is integrated as an SMS gateway within Clinicea's communication and patient notification tools.
• Google MapsstandardTechnology or IntegrationGoogle Maps integration provides location-based services within Clinicea for clinic directories and patient navigation.
• NABIDH (Dubai Health Authority)regulatoryTechnology or IntegrationClinicea is officially certified by NABIDH for use by clinics across Dubai. The integration process took 6+ months and involved several enhancements to Clinicea EMR and API. Supports Dubai's health information exchange.
• NEHR (Singapore National Electronic Health Record)regulatoryTechnology or IntegrationClinicea participates in Singapore's NEHR program. If a patient refuses consent to the clinic's privacy policy, clinical visits for that patient will not be sent to NEHR.
• CHAS (Singapore Community Health Assist Scheme)regulatoryTechnology or IntegrationSmartCMS Singapore CHAS Claims integration enables Singapore-based clinics to process CHAS subsidy claims directly through Clinicea.
• Bahrain ID (National ID System)standardTechnology or Integration1-click scanning of Bahrain national ID cards. Enables patient check-in, registration, and search by scanning the Bahrain national ID card. Available in the August 2025 release.
• TallystandardTechnology or IntegrationTally accounting software integration via new API methods. Enables clinics to sync Clinicea financial data with Tally for accounting purposes. Requires a Tally certified developer to use the APIs.
• PRP SMS (India)regionalTechnology or IntegrationPRP SMS gateway integration launched for Indian clinic users, providing an SMS communication option within Clinicea's CallBox module.
• WooCommercestandardTechnology or IntegrationWooCommerce integration via Clinicea API enables clinics to sell inventory stored in Clinicea through a WooCommerce-powered online store. Inventory can be marked as available for online store with product images.
• Vantiv (Worldpay)standardTechnology or IntegrationVantiv/Worldpay is integrated as a PCI-compliant payment gateway option for processing payments via Clinicea platform.
• Amazon SESstandardTechnology or IntegrationAmazon SES is used as the email service provider for transactional emails sent from Clinicea. Marketing messages are prohibited per Amazon SES terms to maintain high email reputation and low spam scores.

Scale indicators7 records

Recent moves2 records

Expansion highlights7 records

Direct peers

• Pabau: Pabau is a cloud clinic management platform popular with aesthetics, beauty, and wellness clinics in the UK and Europe. Highly comparable to Clinicea's primary aesthetic/cosmetic segment with EMR-equivalent client records, packages, loyalty, and online booking.
• Jane App: Jane is a cloud practice management platform popular with allied health, physiotherapy, and wellness clinics. Comparable to Clinicea in offering specialty-friendly EMR-like charting, scheduling, billing, and patient portal functionality aimed at independent and small-group practices.
• Tebra: Tebra (formed from the merger of Kareo and PatientPop) is a cloud-based all-in-one practice management and EHR platform targeting independent practices. It is directly comparable to Clinicea in serving SMB and multi-location clinics with subscription SaaS, patient engagement, billing, and marketing tools.
• SimplePractice: SimplePractice is a cloud-based practice management platform focused on health and wellness practitioners (therapists, counselors, allied health). Comparable to Clinicea's Allied & Integrative Health segment with subscription pricing, scheduling, billing, and a client portal.
• Power Diary: Power Diary is a cloud-based practice management system for allied health, mental health, and medical clinics. Comparable to Clinicea in serving small and multi-location practices with scheduling, clinical notes, billing, and SMS/email communications.
• Practice Fusion (Veradigm): Practice Fusion is a cloud-based EHR platform targeting independent practices in the U.S., now part of Veradigm. Directly comparable to Clinicea on cloud-delivered EMR, e-prescribing, scheduling, and subscription-based pricing for small practices.
• DrChrono (by EverHealth): DrChrono is a cloud- and mobile-based EHR/practice management platform serving small to mid-sized medical practices. It overlaps with Clinicea on subscription SaaS, specialty customization, scheduling, billing, and patient engagement tools.

Broad incumbents

• athenahealth: athenahealth is a large, established cloud-based EHR and practice management vendor serving ambulatory care organizations across the U.S. It overlaps with Clinicea on scheduling, billing, and patient engagement but as part of a much broader enterprise portfolio.
• eClinicalWorks: eClinicalWorks is one of the largest ambulatory EHR/practice management vendors in the U.S., serving small practices to large hospital systems. Overlaps with Clinicea on EMR, scheduling, billing, and patient portal but at significantly larger scale and broader scope.
• NextGen Healthcare: NextGen Healthcare is an established ambulatory EHR and practice management platform serving specialty and multi-specialty practices. Comparable to Clinicea on specialty-specific clinical content, revenue cycle management, and patient engagement.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/clinicea
• Xx.com/clinicea
• LinkedInlinkedin.com/company/clinicea

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clinicea