Reliable Oil & Heat
- Company typePrivate
- Founded1922
- HeadquartersStamford, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
Reliable Oil & Heat firmographics
Firmographics- Name
- Reliable Oil & Heat
- Legal name
- Reliable Oil & Heat Co., Inc.
- Website
- https://reliableoilandheat.com
- Company type
- Private
- Founded year
- 1922
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Reliable Oil & Heat industry classification
Industry- Product category
- Residential heating oil and HVAC services
- NAICS
- Fuel Dealers (457210)
- SIC
- Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Heating Equip, Except Elec & Warm Air; & Plumbing Fixtures (3430), Wholesale-Petroleum Bulk Stations & Terminals (5171)
- akta.pro primary industry
- Biofuel Distribution & Fuel Marketing (Wholesale/Retail) (EUAAAHAI)
- akta.pro secondary industry
- Heat Pumps (Air/Water/Ground Source) (IMAHAKAF)
Keywords
Where Reliable Oil & Heat is headquartered
LocationHeadquarters
- HQ city
- Stamford
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Reliable Oil & Heat business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- Heating Oil Delivery: Core revenue stream delivering premium heating oil and Bioheat fuel to residential customers. Offers automatic delivery (subscription-like scheduled deliveries based on usage tracking) and COD (call-in) delivery options. Customers can choose between oil and diesel fuel types.
- HVAC Equipment Installation: Installation of boilers, furnaces, water heaters, central air conditioners, ductless mini-split systems, and indoor air quality equipment. Includes equipment from brands like Weil-McLain, Peerless, Thermo Pride, Heil, Rheem, Ruud, and Armstrong Air.
- HVAC Service and Maintenance: Annual tune-ups, preventive maintenance, repairs for heating and cooling systems. Service plans include Premium Comfort Plan, Oil-Fired Water Heater Plan, Indirect Hot Water Heater Plan, and A/C Service Plan.
- ProGuard Oil Tank Protection: Tank protection plans offering coverage for cleanup of accidental releases and tank replacement. AST coverage up to $50,000 for cleanup and $1,500 for replacement. UST coverage up to $100,000 for cleanup and $1,500 for replacement.
- Price Protection Programs: Fixed Price (set price for duration of year regardless of market increases) and Capped Price (price cap with downside protection if prices fall) programs for heating fuel.
- EZ Pay Budget Plan: Monthly payment plan dividing yearly energy costs into 10 or 11 equal payments. Credit balances roll over to next budget season.
- Plumbing Services: HVAC-related plumbing services including condensate drains, boiler piping, humidifier water lines, and Taco water circulation products.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Heating Oil Delivery - Minimum 100 gallons for non-tank fill deliveries |
| Subscription | Pay-as-you-go | Free Automatic Delivery - Scheduled deliveries based on usage and weather |
| Subscription | Monthly | EZ Pay Budget Plan - 10 or 11 equal monthly payments |
| Subscription | Monthly | Credit/ACH Auto Debit Payment |
| Subscription | Multi-year contract | Fixed Price Program - Locked price for heating season |
| Subscription | Multi-year contract | Capped Price Program - Price ceiling with downside protection |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Reliable Oil & Heat product offering
Product offeringCore offering
Reliable Oil & Heat delivers premium heating oil and Bioheat® biodiesel-blend fuel to residential customers in southwestern Connecticut via automatic degree-day-based scheduling or COD delivery, using its own bulk storage facility and fleet. The company also sells, installs, and services HVAC equipment (boilers, furnaces, water heaters, central air conditioning, ductless mini-splits) and offers related plumbing services, annual tune-ups, and tank replacement under multiple family-owned sub-brands.
Product overview
Reliable Oil & Heat is a family-owned home comfort company operating since 1922, offering a unified suite of heating oil delivery and HVAC services through multiple sub-brands (Reliable Oil & Heat, Steve's Fuel Oil, Pramer Fuel, Darien Fuel). The core offering centers on Oilheat and Bioheat® heating oil delivery via automatic or COD scheduling, supported by a company-owned bulk storage facility (Reliable Depot). The product portfolio spans three interconnected tiers: (1) fuels — Oilheat and Bioheat® heating oil; (2) HVAC equipment sales and installation — Weil-McLain/Peerless/Thermo Pride/Heil boilers and furnaces, Rheem/Ruud/Armstrong Air/Heil air conditioners, ductless mini-split systems, Bock water heaters, Beckett HeatManager efficiency devices, Honeywell thermostats, Skuttle humidifiers, and Taco circulation products; and (3) value-added service plans — Premium Comfort Plan (heating), Oil-Fired and Indirect Water Heater Plans, Air Conditioning Service Plan, and ProGuard® Oil Tank Protection. Payment and pricing programs include the EZ Pay Budget Plan and Fixed/Capped Price Protection programs. The company also provides plumbing services and tank replacement, positioning all offerings as integrated components of a full-service home comfort solution.
Differentiator
Problem solved
Functional benefit
Brands
- Bioheat®: A blend of ultra-low sulfur heating oil and biodiesel, clean-burning and environmentally friendly heating fuel made from soybeans or other natural resources.
- EZ Pay Budget Plan
- Premium Comfort Plan
- ProGuard® Oil Tank Protection
- EZ Pay Plan
Products and services
- Heating Oil Delivery (Oilheat) Delivery of premium heating oil to residential homes in southwestern Connecticut via the company's own fleet of trucks, available through automatic degree-day-based scheduling or will-call/COD ordering (minimum 100 gallons for non-tank-fill deliveries).
- Bioheat® Heating Oil A clean-burning blend of ultra-low sulfur heating oil and biodiesel made from soybeans or other renewable resources, delivered to residential customers; non-toxic, biodegradable, and compatible with existing oil heat equipment.
- Boiler, Furnace & Water Heater Services Installation, maintenance, and repair services for residential oil-fired and gas-fired boilers, furnaces, and water heaters, sold under brands such as Weil-McLain, Peerless, Thermo Pride, Heil, Rheem, Ruud, Armstrong Air, and Bock, performed by certified technicians.
- Central Air Conditioner Installation Installation of residential central air conditioning systems from brands such as Heil, Rheem, Ruud, and Armstrong Air, with high-efficiency units capable of reducing household energy consumption by up to 30%.
- Ductless Mini-Split System Installation Installation of ductless mini-split cooling systems that allow homes without existing ductwork to be air-conditioned, sold and installed by Reliable Oil & Heat.
- HVAC-Related Plumbing Services Plumbing work tied to heating and cooling equipment, including condensate drains, boiler piping, humidifier water lines, and Taco water circulation products.
- Annual Heating System Tune-Ups Preventive maintenance tune-ups performed by certified technicians to keep residential heating systems operating at peak efficiency.
- Fuel Storage Tank Replacement Replacement services for aging or failed aboveground (AST) and underground (UST) residential oil storage tanks.
- Beckett HeatManager Efficiency Device An add-on device installed on oil-fired boiler systems that reduces constant on/off cycling by automatically adjusting average circulating hot water temperature; guaranteed to cut heating fuel consumption by 10–20%.
- Premium Comfort Plan Subscription service plan for residential heating oil systems that includes an annual tune-up, efficiency inspection, 24-hour emergency service, and fully covered parts and labor for oil burners.
- Oil-Fired Water Heater Plan Subscription service plan for residential oil-fired water heaters including annual tune-up, efficiency inspection, and coverage of burner parts and aquastat control.
- Indirect Hot Water Heater Plan
Quantifiable outcome
- Reduces heating fuel consumption by 10-20% using Beckett HeatManager technology
- +3 more outcomes
Companies that use Reliable Oil & Heat
Customer profileSegments1 record
Ideal customer profiles1 record
Reliable Oil & Heat technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Reliable Oil & Heat partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and minor.
- Weil-McLaincoreBoiler manufacturer - described as '#1 choice of heating professionals nationwide' and selected by more American homeowners than any other brand. Provides lifetime limited warranty equipment.
- BeckettcoreHeatManager device manufacturer - reduces constant on/off cycling and heating fuel consumption by 10-20% by automatically adjusting circulating hot water temperature.
- TacocoreWater circulation products including circulators, pumps and accessories for water for heat transfer in residential and light commercial applications.
- BioheatcoreBiodiesel fuel brand - blend of ultra-low sulfur heating oil and biodiesel made from soybeans or renewable resources. Clean-burning and environmentally friendly.
- CEMAA (Connecticut Energy Marketing Association)minorTrade association membership - logo displayed on website footer.
- NEFI (New England Fuel Institute)minorTrade association membership - logo displayed on website footer.
- NORA (National Oilheat Research Alliance)minorResearch alliance membership - logo displayed on website footer.
- OESP (Oil & Energy Service Professionals)minorTrade association membership - logo displayed on website footer.
- PeerlesscoreBoiler manufacturer - cast iron boilers positioned as durable and reliable, manufactured in Boyertown, PA.
- Thermo PridecoreFurnace manufacturer - handcrafted furnaces delivering comfort, reliability, durability, quiet operation and high efficiency.
- HeilcoreFurnace and air conditioner manufacturer - 100-year tradition of excellence, high quality, energy efficiency, and reliability.
- RheemcoreAir conditioner manufacturer - smart electronics preventing compressor damage, Copeland Compliant Scroll Compressors for reliability, efficiency, and sound reduction.
- RuudcoreAir conditioner manufacturer - one of North America's largest comfort product manufacturers with facilities in Arkansas and Georgia.
- Armstrong AircoreAir conditioner manufacturer - product integrity, dedicated service, industry leadership, 100% run tested before leaving factory.
- HoneywellcoreThermostats, controls, filters, humidifiers and air purifiers for precise temperature control and indoor air quality.
- SkuttlecoreIndoor air quality products - whole-house humidifiers with 18 diverse models including Flow-Thru, Steam, Drum, Under Duct and Spray Humidifiers.
- BockcoreOil-fired water heater manufacturer - quality construction, efficiency performance, durability, including direct-fired, indirect coil tank, and glass-lined storage tanks.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Reliable Oil & Heat competitors and assessment
Company assessmentDirect peers
- Petro Home Services: Multi-state residential heating oil, propane, and HVAC services company operating across the Northeast and Mid-Atlantic. Very closely comparable business model: heating fuel delivery plus HVAC installation, service plans, and budget pricing programs serving homeowner customers.
- HOP Energy: Regional residential heating oil and HVAC services dealer in the Northeast, offering automatic delivery, service plans, and equipment installation. Closely mirrors Reliable's fuel-plus-service model and customer base.
- Heritage Energy: New England residential heating oil and full-service HVAC provider offering automatic delivery, equipment installation, and service plans. Closely analogous in size, geography (Northeast), and integrated fuel-plus-HVAC business model.
Regional players
- Sound Oil Co. Connecticut-based residential heating oil and services provider serving shoreline Fairfield County communities, including areas overlapping Reliable's footprint. Directly comparable offering focused on automatic fuel delivery and HVAC service in southwestern CT.
- Crown Energy Corp: Long-standing family-operated heating oil and HVAC services dealer serving southwestern Connecticut and Westchester County. Directly comparable operating region and product mix of fuel delivery plus HVAC installation and service.
Broad incumbents
- Suburban Propane Partners: Nation's largest retail propane distributor with adjacent heating-oil and HVAC services. Comparable in customer base (residential fuel customers) and overlapping with Reliable on HVAC equipment sales and service-plan economics, but at vastly larger scale and with propane rather than oil as primary fuel.
- Trane Technologies: Global HVAC equipment manufacturer whose residential Trane and American Standard brands are installed by contractors like Reliable. Comparable via the equipment and heat-pump product lines that Reliable sells, though at a much larger scale and as a manufacturer rather than dealer-installer.
- Carrier Global: Global HVAC manufacturer whose residential and light-commercial equipment is installed by local dealers such as Reliable. Relevant overlap on boilers, furnaces, air conditioners, and increasingly heat pumps as oil heat is displaced in the Northeast.
Market position
Strengths1 record
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Reliable Oil & Heat social profiles
Digital presenceReliable Oil & Heat financial estimates
Financial estimateRevenue estimate
Valuation estimate
Reliable Oil & Heat leadership team
Management profileNumber of profiles
Profiles2 records
Reliable Oil & Heat subsidiaries and ownership
Company hierarchySubsidiaries3 records
Reliable Oil & Heat funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Reliable Oil & Heat M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Reliable Oil & Heat
What does Reliable Oil & Heat do?
Reliable Oil & Heat delivers premium heating oil and Bioheat® biodiesel-blend fuel to residential customers in southwestern Connecticut via automatic degree-day-based scheduling or COD delivery, using its own bulk storage facility and fleet. The company also sells, installs, and services HVAC equipment (boilers, furnaces, water heaters, central air conditioning, ductless mini-splits) and offers related plumbing services, annual tune-ups, and tank replacement under multiple family-owned sub-brands.
Is Reliable Oil & Heat a public or private company?
Reliable Oil & Heat is a private company. It is classified as family owned and is currently operating.
When was Reliable Oil & Heat founded?
Reliable Oil & Heat was founded in 1922. It employs 11 to 50 people.
Where is Reliable Oil & Heat based?
Reliable Oil & Heat is headquartered in Stamford, United States, in the North America region.
How does Reliable Oil & Heat make money?
Seven revenue lines are on record. Heating Oil Delivery is the primary driver. The others are HVAC Equipment Installation, HVAC Service and Maintenance, proGuard Oil Tank Protection, price Protection Programs, EZ Pay Budget Plan and plumbing Services.
Who are Reliable Oil & Heat's main competitors?
Direct peers on record are Petro Home Services, HOP Energy and Heritage Energy. Regional players are Sound Oil Co. and Crown Energy Corp. Broad incumbents are Suburban Propane Partners, Trane Technologies and Carrier Global.
Does Reliable Oil & Heat have an API?
No public API is recorded for Reliable Oil & Heat.
What industry is Reliable Oil & Heat in?
Reliable Oil & Heat's product category is Residential heating oil and HVAC services. Its primary akta.pro industry code is EUAAAHAI, Biofuel Distribution & Fuel Marketing (Wholesale/Retail), with a secondary code of IMAHAKAF, Heat Pumps (Air/Water/Ground Source). Its NAICS code is 457210 and its SIC code is 3585.