What Zorgi does

Zorgi is a Belgian healthcare IT company that develops integrated software solutions covering the entire hospital care chain, from patient admission and clinical care through pharmacy, logistics, financial management, billing, and business intelligence. The company serves hospitals and hospital groups as its primary customer base, with a secondary focus on private medical practices. According to the company, Zorgi is present in more than 90% of Belgian hospitals and serves over 100 hospitals and care institutions across Belgium, France, Luxembourg, and the Netherlands.

The company's product portfolio centers on four core solutions: ZORGI CARE (an Electronic Patient Record/EPR system built on a FHIR-based Unified Care Record platform), ZORGI PHARMA (hospital pharmacy management), ERP4HC (a modular hospital ERP built on SAP S/4HANA), and ZORGI CARE ADMIN (including OAZIS patient data management and TarFac billing). These are complemented by a Business Intelligence layer and add-on modules such as XCode, an AI-assisted coding tool developed with partner ibis.ai, plus Care Mobile, XMonitor, XStat, Document Center, Kiosks, and Queue Management. The MyZORGI portal (launched March 2026 on SharePoint with partner Computerland) serves as the central documentation and collaboration hub. For the private practice segment, Zorgi offers OmniPro (electronic medical record) and Provisu (ophthalmology-specific software).

Zorgi operates a sales-led enterprise B2B go-to-market with dedicated Key Account Managers and Service Delivery Managers targeting hospital leadership through direct sales and public procurement processes. Revenue is generated through annual software licenses and subscriptions, implementation and professional services, recurring support and maintenance (provided via a Jira Service Desk with 24/7 critical incident coverage), and training through ZORGI Academy. Disclosed revenue grew from €52 million in 2022 to €67 million in 2025, with the company employing 350+ people across offices in Brussels (headquarters), Nivelles, Herstal, Oostkamp, Malines, and Leuven. Zorgi is a majority-owned subsidiary of KEYES (the NRB group rebranded on April 24, 2026), itself part of the Ethias insurance group. The company holds ISO 9001:2015, ISO/IEC 27001:2022, and ISO 13485 certifications.

Name

Zorgi

Legal name

ZORGI

Website

https://zorgi.be

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

251–500 employees

Short description

Zorgi provides integrated hospital IT software covering the full care chain, including electronic patient records, pharmacy management, hospital ERP, and business intelligence, serving more than 90% of Belgian hospitals and over 100 care institutions across Belgium, France, Luxembourg, and the Netherlands.

Ownership category

akta.pro rank

Product category

Hospital Information Systems / Healthcare IT Software

akta.pro primary industry

Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)

akta.pro secondary industries

Price Transparency, Estimates & Patient Financial Clearance (HLACACAK), Healthcare Terminology, Ontology & Code Set Management (SNOMED/LOINC/ICD/RxNorm) (HLACAIAF), Cost of Care, Spend Analytics & Financial Performance Management (HLACAHAJ), Healthcare Master Data Management (MDM) & Patient/Provider Identity Data (HLACAIAB), Healthcare Billing & Patient Payments Presentment (FSAMAJAH)

Keywords

• Hospital information systems
• Electronic patient records
• Hospital pharmacy software
• Healthcare ERP
• Medical business intelligence

Headquarters

HQ city

Brussels

HQ country

Belgium

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing & Subscriptions: ZORGI generates revenue through annual software licenses and subscriptions for its hospital IT solutions including ZORGI CARE (DPI), ZORGI PHARMA, ZORGI CARE ADMIN (OAZIS), and ERP4HC. The SaaS delivery model for ERP4HC reduces infrastructure constraints for hospital IT teams.
2. Implementation & Professional Services: Revenue from implementation, customization, and deployment services for hospital software solutions. Includes project management, data migration, system integration, and training services.
3. Support & Maintenance Services: Ongoing technical support services with defined service levels. Support is provided through Jira Service Desk during office hours (8h-17h30, Mon-Fri) and 24/7 for critical blocking incidents. Includes dedicated phone lines for different product areas.
4. Training Services (ZORGI Academy): Training courses offered to clients for optimal use of ZORGI software solutions. Covers functional and technical aspects of implementation and usage for OAZIS, ZORGI PHARMA, ERP4HC, ZORGI CARE, and private practice software (Provisu and Omnipro).

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels9 records

Core offering

ZORGI provides integrated hospital information-system software covering the entire hospital care chain: electronic patient records (ZORGI CARE / DPI), hospital pharmacy management (ZORGI PHARMA), patient administration and billing (ZORGI CARE ADMIN with OAZIS and TarFac), hospital ERP for finance, logistics and procurement (ERP4HC, built on SAP S/4HANA), and business intelligence/data analytics. The offering is sold to hospitals, multi-hospital groups, and (via OmniPro and Provisu) private medical practices, primarily in Belgium and neighbouring countries.

Product overview

ZORGI is a Belgian healthcare IT company offering an integrated suite of hospital software solutions covering the entire care chain. The portfolio centers on four core products: ZORGI CARE (Electronic Patient Record/DPI), ZORGI PHARMA (Hospital Pharmacy Management), ERP4HC (Hospital ERP based on SAP S/4HANA), and ZORGI CARE ADMIN (Patient Administration including OAZIS and TarFac modules). Business Intelligence completes the core offering for data-driven decision-making. These are supplemented by specialized add-on modules including XCode (AI coding assistant with NLP from ibis.ai), UCR (FHIR interoperability), XMonitor/XStat (dashboards), CARE Mobile, and various administrative modules (Document Center, Kiosks, Queue Management, Room Cleaning). For private practices, ZORGI offers OmniPro (electronic medical record) and Provisu (ophthalmology). MyZORGI serves as the centralized client portal for documentation and collaboration. The company operates as part of KEYES (formerly NRB group) and holds ISO 9001, ISO 27001, and ISO 13485 certifications.

Differentiator

Problem solved

Functional benefit

Products and services

• ZORGI CARE (Dossier Patient Informatisé / Electronic Patient Record) Electronic Patient Record (EPR/DPI) software that centralizes clinical, administrative and organizational patient information across the hospital. It coordinates care delivery, provides real-time data access for healthcare teams, and integrates with the wider hospital IT ecosystem (sub-modules include UCR for FHIR-based data exchange, XStat, XMonitor, XCode, CARE Mobile and Prescription Telemonitoring). Sold to hospitals in Belgium and neighbouring countries.
• ZORGI PHARMA Integrated hospital pharmacy software covering the complete medication process from purchasing to billing. Includes article management, stock management, ordering, distribution, administrative support, and tariff/billing modules, with eHealth platform and Central Traceability Register integration. Sold to hospital pharmacies in Belgium and internationally.
• ERP4HC Modular hospital ERP built on SAP S/4HANA, developed specifically for hospitals. Supports financial, logistics, procurement, and e-invoicing processes; integrates with Isabel Connect for multi-banking and with hospital IT ecosystems; available with SaaS delivery to reduce infrastructure constraints for hospital IT teams.
• ZORGI CARE ADMIN (OAZIS / TarFac) Patient administrative management software covering the full process from admission to billing, including OAZIS (patient data management for admissions, transfers, discharges) and TarFac (real-time tariff and billing). Extended with Document Center, digital patient invoices, room cleaning management, kiosks, and queue management. Sold to hospitals.
• Business Intelligence (Data & BI) Business intelligence and analytics solution that centralises and analyses data from different hospital domains. Provides dashboards, drill-through functions, and reporting for daily and strategic decision-making by hospital management.
• OmniPro Electronic medical record (EMR/DMI) for private medical practices in Belgium. Currently being migrated to a modernised, secure cloud infrastructure with two-factor authentication. Sold to private physicians and small practices across Belgium.
• Provisu Ophthalmology-specific practice software for private eye-care specialists in Belgium, with electronic medical record and practice-management functionality tailored to ophthalmology workflows.
• MyZORGI Centralised client portal providing ZORGI customers with access to product documentation, manuals, process descriptions, practical instructions, news and updates for all ZORGI solutions. Built on SharePoint in collaboration with partner Computerland.
• XCode AI-assisted coding module AI-powered coding assistance module that analyses patient record data (structured and unstructured clinical text) to assist hospital coding teams in identifying potentially missing codes for RHM reporting, supporting hospital funding optimisation. Sold as a complementary module to ZORGI CARE and OmniPro customers.
• ZORGI Academy training services Paid training courses for optimal use of ZORGI software solutions, covering functional and technical aspects of implementation and use; sold to hospitals and private-practice customers.

Quantifiable outcome

• 1,700 justified RHM days recovered per hospital in 6 months using XCode AI-assisted coding
• +3 more outcomes

Named customers16 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability3 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core and minor.

• InterSystemscoreTechnology or Integration · 26 February 2026ZORGI joined InterSystems Service Partner program as Implementation Partner with dual capacity: reseller and independent service provider. ZORGI provides integration, implementation services, and commercializes licenses for HealthShare Unified Care Record, Health Insight, and EMPI solutions in Belgium.
• ibis.aicoreTechnology or IntegrationPartnership for AI-assisted coding module XCode integrated into ZORGI CARE. ibis.ai provides AI models that analyze patient record data to assist coding teams in identifying potentially missing codes for RHM (hospital summary) reporting.
• AsdaexminorImplementation/ SI/ Consulting PartnerSystem integrator partner for ZORGI CARE deployment. Collaborated with ZORGI and Centre Hospitalier de Mouscron teams for rapid DPI deployment.
• KEYEScoreStrategic or Co-development PartnerKEYES is the majority shareholder of ZORGI and one of Belgium's largest IT players. KEYES manages infrastructure while ZORGI focuses on critical hospital processes and their optimal integration. NRB group became KEYES on April 24, 2026. KEYES is part of Ethias insurance group.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• ChipSoft: ChipSoft is a Dutch hospital IT company whose HiX platform is the leading EHR/EPR in the Netherlands, covering the full hospital care chain (clinical, pharmacy, ERP, admin). It is the closest direct comparable to Zorgi in Benelux hospital information systems.
• Nexus AG: Nexus AG is a German hospital IT specialist providing hospital information systems, EHR, pathology, and radiology solutions across the DACH region. Comparable to Zorgi as a focused European hospital software vendor with similar mid-market scale and full-suite positioning.
• Dedalus Group: Dedalus is one of Europe's largest healthcare IT vendors, offering hospital information systems (e.g., Dedalus ORBIS), diagnostic, and care-coordination software across Italy, Germany, France, and Benelux. Directly comparable to Zorgi as a pan-European integrated hospital IT suite provider.

Broad incumbents

• CompuGroup Medical: CompuGroup Medical is a leading European health-IT group with hospital information systems (e.g., CGM CLINICAL) alongside physician, pharmacy, and lab software. Comparable to Zorgi in hospital software, but broader in scope and significantly larger, including a presence in the Belgian market.
• Epic Systems: Epic Systems is the leading global EHR vendor, actively expanding into European university hospitals. Relevant peer for Zorgi because Epic's European wins directly threaten incumbent regional hospital IT vendors like Zorgi.
• Oracle Health (Cerner): Oracle Health (formerly Cerner) is a global hospital EHR giant with Millennium platform. A relevant broader incumbent peer because its push into European markets directly competes with regional HIS vendors like Zorgi.
• MEDITECH: MEDITECH is a US-based vendor of integrated hospital information systems (Expanse) with growing European footprint. Comparable to Zorgi as a competing full-suite hospital IT provider targeting mid-size and large hospitals.

Others

• InterSystems: InterSystems is both a Zorgi technology partner (HealthShare for interoperability and UCR) and a competitor via its TrakCare hospital EPR suite. Highly comparable technology profile and overlap in the integrated hospital platform market.

Regional players

• System C Healthcare: System C Healthcare provides hospital EPR, maternity, and child health software primarily to the UK NHS. Comparable to Zorgi as a regional full-suite hospital IT vendor with similar mid-market revenue scale and public-sector customer base.
• TietoEVRY: TietoEVRY is a Nordic IT services and software group with a healthcare vertical serving Nordic hospitals and social care. Comparable to Zorgi in integrated hospital/care software, but focused on the Nordic region rather than Benelux.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@zorgi3551
• LinkedInlinkedin.com/company/zorgi

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zorgi