Arrayworks
Arrayworks is a US-based, bootstrapped low-code software firm selling the patented TAP platform for intelligent process automation. It serves enterprise customers in labor unions, insurance, and financial services, with payments and AIoT integrations delivered through partners Dwolla and SAS.
- Company typePrivate
- Founded2000
- HeadquartersMansfield, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Arrayworks does
Arrayworks, Inc. is a privately held, bootstrapped US software company founded in 2000 and headquartered in Mansfield, Massachusetts. It builds and sells the Transformation Acceleration Platform (TAP), a patented low-code process automation platform that models organizational ecosystems as interrelated Entity Types, drives workflows through Success Maps, and exposes configurable dashboards, forms, search, role-based security, and code extensibility. The platform is sold to enterprise customers in two primary verticals — labor unions and insurance — with a secondary footprint in financial services; notable deployments include the Florida Education Association (consolidating 32 systems across 124,000 members) and NFP/Lenox Advisors.
The core product is augmented by TAP+, an AIoT extension co-developed with SAS that combines event stream processing, AI-driven responses, and Digital Twin of Organization capabilities, primarily for insurance use cases. The platform integrates with Plaid (bank linking) and Dwolla (payment processing) to support member dues and payment workflows. Arrayworks earns revenue through platform software licensing (subscription/recurring) and professional services delivered directly and via consulting partners and value-added resellers, using a consultative demo-based sales motion. The company employs 11-50 people, has no disclosed funding rounds, and recently installed a new external CEO in 2025 following the 2023 passing of founder Gordie Earle.
Arrayworks firmographics
Firmographics- Name
- Arrayworks
- Legal name
- Arrayworks, Inc.
- Website
- https://arrayworks.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Arrayworks is a US-based, bootstrapped low-code software firm selling the patented TAP platform for intelligent process automation. It serves enterprise customers in labor unions, insurance, and financial services, with payments and AIoT integrations delivered through partners Dwolla and SAS.
- Ownership category
- akta.pro rank
Arrayworks industry classification
Industry- Product category
- Low-code process automation software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
- akta.pro secondary industries
- IT Workflow Automation & Orchestration Platforms (HDAEALAF), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
Keywords
Where Arrayworks is headquartered
LocationHeadquarters
- HQ city
- Mansfield
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Arrayworks business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Platform Software Licensing: Low-code platform licensing model providing access to TAP for building and deploying custom process automation applications. Platform supports enterprise deployment with scalability for organizations.
- Professional Services: Implementation, customization, and consulting services through Arrayworks and consulting partners to deploy tailored solutions on the TAP platform.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Arrayworks product offering
Product offeringCore offering
Arrayworks develops and sells the Transformation Acceleration Platform (TAP), a patented low-code intelligent process automation platform that enables organizations to digitize entities, orchestrate workflows, build data-driven applications, and create Digital Twins of an Organization. The platform supports vertical solutions for labor unions (member management, dues collection) and insurance (AI-driven sales, underwriting, claims), with integrations for payments (Dwolla, Plaid) and AIoT (SAS).
Product overview
Arrayworks offers the Transformation Acceleration Platform (TAP), a low-code intelligent process automation platform featuring a patented architecture. TAP serves as the core product with multiple integrated modules including W.O.R.K. Space Dashboards, TAP Map Brainstorming, Member Portal with Plaid/Dwolla payment integration, and IN-Sight Code Components. The TAP+ add-on extends the platform with AI, IoT, and Digital Twin capabilities co-developed with SAS partner. Arrayworks delivers two vertical solutions built on TAP: the Labor Union Management Solution (for member management, dues collection, and communication) and the Connected Insurance Solution (for AI-driven sales, underwriting, and claims). The platform uses entity-based architecture where Entity Types define ecosystem relationships and drive processes through Success Maps.
Differentiator
Problem solved
Functional benefit
Brands
- TAP (Transformation Acceleration Platform): Low-code intelligent process automation platform for streamlining and enhancing business processes.
- TAP+
Products and services
- Transformation Acceleration Platform (TAP)
- TAP+
- Labor Union Management Solution
- Connected Insurance Solution
Quantifiable outcome
- 124,000 members managed on single platform after consolidating 32 disparate systems
- +4 more outcomes
Companies that use Arrayworks
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Arrayworks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability7 records
Feature9 records
Arrayworks partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and flagship.
- DwollacoreStrategic partnership for payment processing infrastructure. Dwolla provides robust pay-by-bank payment solutions enabling ACH, Same Day ACH, RTP, and FedNow transactions. Combined solution delivers seamless digital payment processes for organizations including union dues collection. FEA case study demonstrated processing 180,000+ transactions in six months.
- SASflagshipFlagship AIoT partnership delivering edge-to-operations intelligent automation. SAS Event Streaming Processing combined with TAP for Digital Twin of Organization capabilities. Enables customers to monitor operations for critical events, notify and orchestrate AI-driven responses, and launch processes to track and resolve issues. Solution covers edge monitoring, event stream processing, AI, event orchestration, business intelligence, and digital twin management.
- Arrayworks Consulting PartnerscoreConsulting partners integrate Arrayworks tools into customized platforms. Partners include Value Added Resellers who deploy and implement TAP solutions for customers. Arrayworks provides information to partners for demonstration and implementation purposes.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
Arrayworks competitors and assessment
Company assessmentDirect peers
- OutSystems: OutSystems is a dedicated low-code application development platform used by enterprises to rapidly build and modify mission-critical apps — directly comparable to TAP's low-code, declarative, iterative development value proposition.
- Creatio: Creatio offers a low-code BPM and CRM platform with industry workflows for insurance, financial services, and operations — overlapping with Arrayworks' process automation, vertical solutions, and Success Mapping-style workflow tooling.
- Mendix: Mendix (Siemens) is a low-code application platform targeting enterprise digital transformation with strong integration and workflow capabilities — comparable to Arrayworks' TAP in low-code architecture, model-driven design, and enterprise IT buyer alignment.
- Appian: Appian is a leading low-code intelligent automation and iBPMS platform serving insurance, financial services, and government with process automation, workflow, and AI capabilities — directly comparable to TAP's positioning as an iBPMS/process automation suite.
- Pegasystems: Pega provides low-code BPM, case management, and CRM workflow automation for insurance and financial services — overlapping with Arrayworks' Connected Insurance and Financial Services verticals and its Success Mapping-driven process automation approach.
- Quick Base: Quick Base is a low-code platform enabling non-technical business users to build operational applications and workflows — comparable to Arrayworks' low-code, citizen-developer-friendly positioning and use cases in operations management.
- Nintex: Nintex is a process automation and workflow platform offering low-code application development, document automation, and process mapping — directly comparable to TAP's process automation, success mapping, and enterprise workflow capabilities.
Emerging players
- Bubble: Bubble is a visual no-code/low-code application development platform enabling rapid application building without traditional code — comparable as a low-code development paradigm though more oriented toward SMB/digital-native use cases than Arrayworks' enterprise verticals.
Broad incumbents
- ServiceNow: ServiceNow is a broad enterprise workflow automation and low-code platform with deep insurance and financial services penetration. While much larger, it competes with TAP for enterprise process automation and digital workflow budgets.
- Microsoft Power Platform: Microsoft Power Platform (Power Apps, Power Automate) is a broad incumbent low-code/workflow automation suite embedded in the Microsoft enterprise ecosystem — a competing option for the same enterprise process automation budgets Arrayworks targets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Arrayworks social profiles
Digital presenceArrayworks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Arrayworks leadership team
Management profileNumber of profiles
Profiles3 records
Arrayworks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Arrayworks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Arrayworks
What does Arrayworks do?
Arrayworks develops and sells the Transformation Acceleration Platform (TAP), a patented low-code intelligent process automation platform that enables organizations to digitize entities, orchestrate workflows, build data-driven applications, and create Digital Twins of an Organization. The platform supports vertical solutions for labor unions (member management, dues collection) and insurance (AI-driven sales, underwriting, claims), with integrations for payments (Dwolla, Plaid) and AIoT (SAS).
Is Arrayworks a public or private company?
Arrayworks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Arrayworks founded?
Arrayworks was founded in 2000. It employs 11 to 50 people.
Where is Arrayworks based?
Arrayworks is headquartered in Mansfield, United States, in the North America region.
How does Arrayworks make money?
Two revenue lines are on record. Platform Software Licensing is the primary driver. The others are professional Services.
Who are Arrayworks's main competitors?
Direct peers on record are OutSystems, Creatio, Mendix, Appian, Pegasystems, Quick Base and Nintex. Bubble is listed as an emerging player. Broad incumbents are ServiceNow and Microsoft Power Platform.
Does Arrayworks have an API?
No public API is recorded for Arrayworks.
What industry is Arrayworks in?
Arrayworks's product category is Low-code process automation software. Its primary akta.pro industry code is HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites, with a secondary code of HDAEALAF, IT Workflow Automation & Orchestration Platforms. Its NAICS code is 541511 and its SIC code is 7372.