Tigo Guatemala

What Tigo Guatemala does

Tigo Guatemala is the Guatemalan operating subsidiary of Millicom International Cellular S.A. (NASDAQ Stockholm: Tigo), providing mobile telecommunications, fixed internet, digital television, mobile financial services, and B2B cloud and cybersecurity solutions. The company serves individual consumers (prepaid Paquetigos, postpaid contracts from Q160 to Q1,015 monthly), residential customers (internet plus TV bundles from Q259 to Q809 monthly offering 100-700 Mbps and 150-239 channels), entrepreneurs and medium enterprises (Tigo Business), and large corporations. Its product portfolio also includes Tigo Money for domestic transfers and international remittances, Tigo Sports with exclusive FIFA World Cup 2026 rights, and bundled streaming partnerships with Disney+, HBO Max, Paramount+, ViX Premium, Universal+, and Deezer.

The company's underlying technology combines a 4G/LTE mobile network claimed to be the largest in Guatemala, fiber and traditional broadband for residential connectivity, IPTV and satellite TV delivery, and a mobile money platform. Distribution spans company-owned retail stores and authorized agents across all 22 Guatemalan departments, online self-service portals (tgo.gt, Mi Tigo App), WhatsApp commerce, call centers, and a dedicated enterprise sales force. The Mi Tigo App unifies account management across mobile, residential, fintech, and content services.

Tigo Guatemala generates revenue primarily through subscription-based recurring mobile postpaid and residential internet/TV plans, usage-based prepaid airtime and data packages, transaction fees on Tigo Money financial services, and enterprise contracts for cloud, connectivity, and cybersecurity. The business model emphasizes bundling to drive ARPU expansion, with content partnerships, smart home services, and cybersecurity add-ons layered onto core connectivity subscriptions. In December 2025, the unit paid $118 million to settle a foreign bribery investigation, a material event affecting its regulatory and reputational standing.

Name

Tigo Guatemala

Legal name

Tigo Guatemala

Website

https://tigo.com.gt

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Tigo Guatemala, the Guatemalan subsidiary of Millicom International Cellular, is a mass-market mobile, fixed internet/TV, mobile money, and B2B cloud/cybersecurity operator serving individual consumers, residential households, and enterprises across Guatemala.

Ownership category

akta.pro rank

Headquarters

HQ city

Santa Catarina Pinula

HQ country

Guatemala

HQ region

Latin America

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Mobile Prepaid Services: Prepaid airtime and data packages (Paquetigos) sold with validity periods ranging from 1 to 30 days. Revenue from pay-as-you-go mobile usage including voice, SMS, and data consumption.
2. Mobile Postpaid Plans: Monthly subscription plans (Q160-Q1015) offering voice, SMS, data allowances, and bundled premium apps (ViX+, Disney+). Contract and no-contract options available.
3. Residential Internet and TV: Bundled home internet (100-700 Megas) and TV services with up to 200 channels. Plans range from Q149-Q809 monthly including TV-only and internet-only options with add-on streaming services.
4. Premium Content Subscriptions: Resale of streaming services including Disney+ (Q85-Q125/month), HBO Max (Q64/month), Paramount+ (Q45.99/month), ViX Premium (Q45/month), Deezer (Q54/month), and Universal+ (Q45/month)
5. Tigo Money Financial Services: Mobile money and remittance services generating revenue through transaction fees for money transfers, bill payments, and international remittances
6. Business/Enterprise Services: Cloud solutions (Microsoft 365, Google Workspace, Cloud Backup), connectivity (Internet Fibra, SD-WAN, SD-LAN), cybersecurity services, and mobile enterprise plans targeting businesses of all sizes

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels6 records

Core offering

Tigo Guatemala is a digital telecommunications and media company providing mobile services (prepaid and postpaid), residential internet and TV bundles, business/enterprise cloud and connectivity solutions, premium streaming content (Disney+, HBO Max, Paramount+, ViX, Tigo Sports), and mobile financial services (Tigo Money). The company operates the largest mobile network in Guatemala and serves individual consumers, small businesses, medium enterprises, and large corporations across all 22 departments of the country.

Product overview

Tigo Guatemala is a digital telecommunications and media company operating as a Millicom subsidiary, offering a unified platform of mobile (prepaid/postpaid), residential internet and TV, and B2B solutions. The portfolio centers on Tigo Postpago (contracted and no-contract mobile plans) and Tigo Prepago (pay-as-you-go with Paquetigos), paired with residential bundles combining internet (100–700 Mbps) and digital TV (150–190+ channels). The product line extends through premium entertainment add-ons — Disney+, HBO Max, Paramount+, ViX Premium, Universal+, Tigo Sports, ONEtv, and Deezer — as well as cybersecurity (Tigo Security), smart home (Safe Home, Tigo WiFi+), and financial services (Tigo Money, international remittances). For B2B, Tigo Business delivers cloud platforms (Microsoft 365, Google Workspace, Azure, Cloud Connect), connectivity (Fibertec, SD-WAN, SD-LAN), cybersecurity (FWaaS, SIEM, RSOC), voice solutions, and specialized services (M2M, PTT, Chat4Business, SMS Corporativo) across entrepreneurs and medium enterprise segments.

Differentiator

Problem solved

Functional benefit

Brands

• Tigo Business: Enterprise technology solutions for businesses including cloud, connectivity, cybersecurity, and voice/data services
• Tigo Media
• Tigo Sports
• Tigo Money
• Tigo Flex
• Tigo Security
• ONEtv
• Tigo WiFi+
• Safe Home
• Tigo Colocation (Tigo Colo Plus Super)

Products and services

• Tigo Postpago Monthly contracted and no-contract mobile postpaid plans offering data bundles ranging from 25GB to 125GB with apps included (WhatsApp, Facebook, Instagram, TikTok, Spotify, etc.), roaming, and premium entertainment add-ons. Priced from Q160 to Q1015/month.
• Tigo Prepago Pay-as-you-go prepaid mobile service offering Paquetigos data packages, voice minutes, SMS bundles, and roaming plans with validity periods from 1 to 30 days. Priced from Q10 to Q150.
• Tigo Residencial (Internet + TV) Bundled home internet and digital TV plans combining high-speed internet (100 to 700 Mbps) with TV packages (150 to 239 channels), plus fixed telephony and bundled streaming subscriptions. Priced from Q149 to Q809/month.
• ONEtv IPTV streaming service delivering 90+ live channels via mobile app, usable on up to 3 devices simultaneously. Priced at Q10/month.
• Tigo Sports Sports streaming and broadcast service covering Guatemala's National Football League (Liga Nacional) and National Team matches live, including exclusive broadcasting rights for all 104 FIFA World Cup 2026 matches. Priced at Q20/month as standalone or Q140 for full Mundial package.
• ViX Premium Spanish-language streaming platform featuring La Liga football, series, movies, news 24/7, and 100+ TV channels; Tigo holds exclusive partnership for LaLiga broadcasts in Guatemala. Priced at Q45/month.
• Disney+ Streaming service bundled with Tigo plans offering Disney, Pixar, Marvel, Star Wars, National Geographic, ESPN sports content, and Hulu; available in Standard (Q85/month) and Premium (Q125/month) tiers, plus 6-month promotional bundles with residential plans.
• HBO Max Streaming service including all HBO channels in HD, exclusive premieres, Warner Bros and DC content, Harry Potter films. Priced at Q64/month with 50% first-month discount.
• Paramount+ Streaming service with 8,000+ titles including CBS, Paramount, Nickelodeon, MTV, Showtime, and Smithsonian Channel content. Priced at Q38.99/month.
• Universal+ Streaming bundle from NBCUniversal offering five channels (Premiere, Cinema, Comedy, Crime, Reality) in SD and HD. Priced at Q45/month.
• Deezer Premium Music streaming subscription offering HiFi audio without ads, offline listening, and zero data consumption. Priced at Q54/month with one month free trial.
• Tigo Security AI-powered mobile cybersecurity service protecting devices from attacks, monitoring vulnerabilities in real time, and safeguarding privacy. Priced at Q10/month.
• Tigo WiFi+ WiFi signal booster and home network management service enabling coverage extension, password control, device monitoring, and network administration for residential internet customers.
• Safe Home Smart home security service offering video surveillance, 24x7 monitoring, and assistance using connected home technology for residential customers.
• Antenita Satellite TV antenna service for residential customers in areas with limited cable coverage, available in prepaid (Q375 one-time) and postpaid (Q150/month) variants with up to 89 digital channels.
• Roaming Internacional International mobile roaming service covering over 100 countries with data, voice, and SMS plans including Essential (included with contracts), Pasaporte, Pasaporte Mundial, and prepaid Paquetigo roaming options. Priced from Q60 to Q499.
• Tigo Internacional Recargas International recharge service allowing users to send airtime, paquetigos, and super recharges to family and friends in Central America.
• Tigo Money Mobile financial service enabling domestic money transfers and withdrawals, bill payments, prepaid package purchases, and airtime top-ups across Guatemala.
• Tigo Money Remesas Internacionales International remittance service through Tigo Money enabling money transfers from abroad into Guatemala.
• Tigo Business Cloud Cloud solutions suite for small and medium businesses including Microsoft 365, Google Workspace, Microsoft Teams Phone System, Webex Calling, Microsoft Azure, Cloud Connect, and Cloud Backup for storage, backup, and productivity.
• Tigo Business Conectividad Business connectivity solutions for entrepreneurs including Internet PYME, Fiber internet, Mobile internet, SD-WAN, and SD-LAN for small business continuity.
• Tigo Business Ciberseguridad Cybersecurity platform for medium businesses offering FWaaS (Firewall as a Service), AntiDDoS, Antispam, SIEM as a Service, and RSOC Services.
• Tigo Business Voz y Datos Voice and data solutions for medium businesses including mobile plans, no-contract plans, Dynamic service, Communication Manager, and fixed E1 telephony.
• Chat4Business Business messaging service enabling customer communication via chat for enterprises and medium businesses.
• M2M (Machine to Machine) Machine-to-machine connectivity service for IoT device management and communication for enterprise clients.
• Tigo PTT (Push-to-Talk) Push-to-talk radio-style communication service for business teams requiring instant group voice communication.
• Localizador Tigo GPS/location tracking service for businesses to locate and manage fleet or personnel assets.
• SMS Corporativo Bulk corporate SMS messaging service for business customer communication and marketing campaigns.

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core, flagship and minor.

• Disney+coreGTM or Marketing PartnerDisney+ streaming service offered as premium add-on to Tigo mobile and residential plans. Standard plan at Q85/month, Premium plan at Q125/month. Available as 6-month promotional bundle with residential internet plans.
• HBO MaxcoreGTM or Marketing PartnerHBO Max streaming service offered through Tigo at Q64/month with 50% first month discount. Content includes HBO original series, Warner Bros, DC Comics, and Max Originals. Offered as add-on to mobile and residential plans.
• Paramount+coreGTM or Marketing PartnerParamount+ streaming available at Q38.99/month through Tigo, featuring CBS, Paramount, Nickelodeon, MTV content and original series. Can be activated through Tigo plans.
• ViX PremiumcoreGTM or Marketing PartnerViX Premium (formerly ViX+) Spanish-language streaming platform offered at Q45/month. Includes La Liga Spanish football, 100+ TV channels, movies, series, and news. Exclusive partner for LaLiga broadcasts in Guatemala.
• FIFA / Tigo SportsflagshipStrategic or Co-development PartnerExclusive broadcasting rights for 104 FIFA World Cup 2026 matches in Guatemala. Partnership enables Tigo Sports platform featuring Guatemala National Team and Liga Nacional football matches.
• DeezerminorGTM or Marketing PartnerDeezer music streaming available at Q54/month through Tigo, offering HiFi sound quality and offline listening. First month complimentary with Tigo subscription.
• Universal+minorGTM or Marketing PartnerUniversal+ streaming from NBCUniversal available at Q45/month through Tigo, featuring 5 channels: Premiere, Cinema, Comedy, Crime, and Reality in SD and HD.
• MicrosoftcoreTechnology or IntegrationMicrosoft 365 cloud productivity suite offered to business customers through Tigo Business. Includes collaboration tools and enterprise applications integrated with Tigo connectivity services.
• Google WorkspacecoreTechnology or IntegrationGoogle Workspace cloud productivity tools offered to Tigo Business customers, providing email, docs, storage, and collaboration solutions bundled with connectivity services.
• Millicom International CellularflagshipStrategic or Co-development PartnerMillicom International is the parent company of Tigo Guatemala. Tigo is the brand operating in multiple Latin American countries under Millicom's ownership, providing global scale and resources.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Telefónica (Movistar): Spanish-headquartered global telecom group operating Movistar-branded mobile and fixed networks across Latin America, including Guatemala; broader portfolio and capital base than Tigo Guatemala.
• Millicom International Cellular S.A. Parent company of Tigo Guatemala (NASDAQ Stockholm: Tigo); Luxembourg-based multi-country Latin American mobile and cable operator that consolidates Tigo Guatemala's results and sets group-level capex, M&A, and content strategy.
• América Móvil: Largest mobile operator in Latin America and parent of Claro Guatemala; competes broadly with Tigo across Central America, with substantially greater scale and balance-sheet capacity.
• Liberty Latin America: Cable, fixed, and mobile operator across Panama, Caribbean, and parts of Central America; relevant comparator on the fixed broadband, pay-TV, and B2B side of Tigo's bundle.

Regional players

• Digicel: Caribbean and Central America mobile operator with overlapping prepaid/mobile-money DNA (myCash) in nearby markets; comparable in business-model philosophy though not dominant in Guatemala.

Direct peers

• Movistar Guatemala (Telefónica): Telefónica's Guatemala mobile and home services unit; competes head-to-head with Tigo in mobile, broadband, and pay-TV, and pursues similar multi-product bundling strategies.
• Tigo Colombia (Millicom): Largest Millicom subsidiary in Latin America; same Tigo-brand mobile, home, content, and business portfolio as Tigo Guatemala, serving as the most scalable internal benchmark for product and GTM.
• Tigo El Salvador (Millicom): Another Millicom/Tigo Central American subsidiary operating a comparable quad-play (mobile + home + TV + content + money) stack, sharing Group-level platforms and commercial playbook.
• Tigo Honduras (Millicom): Sibling Millicom subsidiary under the same Tigo brand in Honduras; uses an essentially identical mobile, home, business, and Tigo Money product blueprint adapted to a neighboring Central American market.
• Claro Guatemala (América Móvil): América Móvil's Guatemala operating unit offering mobile, fixed, TV, and content services in direct competition with Tigo Guatemala across the same consumer and B2B segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/Tigo_GT
• YouTubeyoutube.com/user/TigoGuate
• Facebookfacebook.com/TigoGT
• LinkedInlinkedin.com/company/tigo-guatemala
• Instagraminstagram.com/tigo_gt

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tigo Guatemala