What Club Runner does

ClubRunner is a cloud-based membership management SaaS platform purpose-built for service clubs, associations, and non-profit organizations, with deepest penetration in Rotary International, Kiwanis International, and Lions Clubs International. Founded in 2002 as Infotech Business Centre Inc. and headquartered in Oakville, Ontario, the platform is built on Microsoft Azure infrastructure and integrates SendGrid for email delivery, Stripe/PayPal/Authorize.net for payments, and Cloudflare for CDN/security. The platform is delivered as a three-tier architecture (Club Version in Standard/Lite/Admin Only variants, District Version, and Zone-level solutions) with an extensible module ecosystem including Cloud Events, Nova Financials, Membership Success, District Grants, Donations, Barcode Scanner, Enhanced Volunteers, and Enhanced Committees. A flagship competitive feature is the two-way MyRotary Portal integration that synchronizes membership and administrative data directly with Rotary International's global systems, combined with official licensing partnerships with all three major international service club networks. The platform supports 13+ languages and serves over 1 million users across 5,000+ clubs in 23+ countries.

ClubRunner operates a hybrid revenue model anchored by tiered annual subscriptions priced in USD/CAD based on club member count and email allocation, ranging from a 20-member/6,000-email base tier up to 1,400-member/420,000-email enterprise tiers. Secondary revenue streams include usage-based email credit upgrades ($15 for 2,000 credits up to $950 for 500,000 credits), a professional services catalog (Jump Start onboarding at $800+, custom design at $1,500+, training at $45–$195/hr, data transfer at $45/hr), and website sponsorship advertising on club sites. Distribution is multi-modal: direct enterprise field sales for anchor accounts, inside sales for SMB inbound, self-serve free trials for product-led acquisition, and community-driven referrals through the ClubRunner Community platform. With 11–50 employees, the company has historically been bootstrapped and profitable, having earned Microsoft Partner Network Impact Awards (2015, 2017), Canadian Business PROFIT 500 rankings (2016, 2017), and consecutive G2 Leader badges from 2022 through 2025. A major platform rebuild called ClubRunner Nova is scheduled to roll out in 2026, representing the most significant product investment in the company's history.

The customer base is heavily weighted toward Rotary: 127 Rotary Districts (120+ on the District Version) and 9 of the first 10 Rotary clubs globally use ClubRunner, complemented by Kiwanis and Lions Clubs deployments plus a long tail of SMB service clubs, chambers, housing associations, and community organizations. The company's founders, Dalia Asterbadi (co-founder and board member) and Halle Asterbadi (co-founder and COO), have maintained independent private ownership since 2002 without identified venture capital backing, acquisitions, or leadership transitions. No public API, AI/ML capabilities, patents, or M&A activity are disclosed.

Name

Club Runner

Legal name

Infotech Business Centre Inc.

Website

https://site.clubrunner.ca

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

ClubRunner is a cloud-based membership management SaaS platform serving 5,000+ service clubs, associations, and non-profits across 23+ countries, with official licensing partnerships with Rotary International, Kiwanis International, and Lions Clubs International.

Ownership category

akta.pro rank

Headquarters

HQ city

Oakville

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription Recurring Revenue: Tiered annual subscription pricing based on club size and member count. Annual subscriptions auto-renew. Provides the primary recurring revenue base with predictable revenue from existing clubs.
2. Email Credit Upgrades: Usage-based email credit purchases above the base allocation. Clubs requiring additional email capacity purchase credit packs ranging from 2,000 to 500,000 credits.
3. Professional Services: One-time services including custom design ($1,500+), data transfer ($45/hr), theme modifications ($65/hr), custom training webinars ($95/hr), in-person training ($195/2 hrs), event management setup ($250+), and Jump Start Program ($800+).
4. Club Website Sponsorships: Revenue from website sponsorship placements within club websites managed on the ClubRunner platform.

Pricing tiers

Go-to-market motion5 records

Distribution channels2 records

Marketing channels9 records

Core offering

ClubRunner is an integrated cloud-based membership management platform purpose-built for service clubs, associations, and non-profit organizations. It provides club and district-level website hosting, member directories, email communications, event registration with online payments, donation collection, financial tracking, attendance management, volunteer coordination, and committee administration. The platform is offered in tiered versions (Club Standard, Club Lite, Club Admin Only, District Version) and is officially licensed by Rotary International, Kiwanis International, and Lions Clubs International.

Product overview

ClubRunner is an integrated membership success platform designed for service clubs, associations, and non-profit organizations (primarily serving Rotary clubs and districts). The platform operates as a unified platform-plus-modules architecture with three main product tiers: Club Version (available as Standard, Lite, or Admin Only), District Version, and Zone-level solutions. Core modules include Website Designer, Member Directory, Communication/Email, Event Calendar, Volunteer Management, Reports, Dues & Billing, Attendance Manager, Committee Management, and Contacts Module. Add-on modules extend functionality with Barcode Scanner, Online Payment processing (Stripe, PayPal, Authorize.net), Enhanced Committees, MyEventRunner, and Enhanced Volunteers. The platform also includes specialized modules like Cloud Events, Nova Financials, Membership Success, District Grants, and Donations. Professional services (Jump Start Program, Data Transfer, Custom Design, Training) are available as paid add-ons. ClubRunner Nova represents a major upcoming platform update featuring modern architecture. The platform supports 13+ languages and serves over 1 million users across 5,000+ clubs and 127+ Rotary Districts worldwide.

Differentiator

Problem solved

Functional benefit

Brands

• ClubRunner Nova: A brand-new version built on modern architecture featuring updated navigation, modernized financials, improved reporting, and enhanced email message center.
• Cloud Events
• ClubRunner Financials

Products and services

• ClubRunner Standard (Club Version) Full-featured membership management and communication platform for Rotary clubs, including member directory, event calendar, volunteer management, attendance tracking, dues and billing, Rotary International integration, committee management, and website builder.
• ClubRunner Lite (Club Version) Budget-friendly version with essential features for clubs seeking basic public relations and membership growth tools, including member directory, communication, RI integration, event calendar, and contacts module.
• ClubRunner Admin Only (Club Version) Administrative features-only solution for clubs that already have an existing website, including reports, committee management, dues and billing, attendance, barcode scanner, online payment, enhanced committees, and MyEventRunner.
• ClubRunner District Version Complete online solution for Rotary Districts enabling communication organization, event and volunteer management, website publishing, and database management across all clubs, including AG Module, Grants Module, and district-level reporting.
• ClubRunner Mobile App Mobile application for iOS and Android enabling members to access club information on the go, including member directory profiles, event viewing, attendance tracking, club details, and website posts access. Included with ClubRunner subscription.
• Cloud Events Event registration module enabling clubs to collect event registrations, online payments, donations, and more through ClubRunner websites, with event landing pages, ticket creation with early bird promotions, discount codes, and online payment collection.
• Nova Financials Modernized financial module within ClubRunner Nova for managing club finances including dues, events, donations, invoices, and payment tracking with QuickBooks export capability.
• Membership Success Module for tracking membership inquiries and referrals, nurturing prospects with custom email templates, tracking prospect funnel through statuses and notes, and converting prospects into members with an analytics dashboard.
• District Grants Module Module for managing district grants including setting up applications, approval workflows, customizing email notifications, and tracking qualifying clubs and members.
• Donations Module Fundraising module for clubs and districts to create and manage fundraising campaigns, customize donation tiers, email templates and landing pages, and review donation analytics.
• Barcode Scanner Attendance tracking module using barcode scanning to manage member meeting attendance, track guests, and generate attendance reports.
• Online Payment Payment processing integration enabling clubs to collect credit card payments online for event registrations, dues, and other club payments via Stripe, PayPal, and Authorize.net.
• MyEventRunner Event planning and management tool for creating events, setting up RSVP, managing volunteer schedules and tasks, and customizing email templates.
• Enhanced Volunteers Advanced volunteer management features for organizing volunteer sign-up lists, creating volunteer schedules and tasks, and tracking event registrations.
• Enhanced Committees Advanced committee management features for organizing and tracking committee activities, members, and responsibilities.
• Jump Start Program Comprehensive onboarding service combining data transfer, website setup, configuration, and design services for new ClubRunner subscribers, starting at $800.
• Data Transfer Services Professional service for transferring content from existing websites to ClubRunner, including data migration and initial site design, at $45/hour.
• Custom Design & Graphics Custom theme creation, email templates, custom widgets, banners, graphics, and logo design services, starting at $1,500.
• Custom Training Webinar In-depth customized training sessions covering specific ClubRunner functionality, priced at $95 for 1 hour and $45 per additional hour.
• In Person Training On-site training sessions with customized in-depth coverage of ClubRunner functionality, maximum 5 attendees, priced at $195 for 2 hours.
• ClubRunner Nova A brand-new version of ClubRunner built on modern architecture featuring updated navigation, modernized financials, improved reporting, enhanced email message center, and new Cloud Events module.

Quantifiable outcome

• 127 Rotary Districts and 120+ District Version deployments globally
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature9 records

Partnerships

Eight partnerships are on record, tiered core infrastructure, flagship and core.

• Microsoft Azurecore infrastructureTechnology or IntegrationCloud infrastructure provider powering the ClubRunner platform. Microsoft Azure provides the underlying cloud computing services including servers, storage, and networking that enable the SaaS membership management application.
• Sendgrid (Twilio)core infrastructureTechnology or IntegrationEnterprise-level email delivery service provider. Described as an enterprise-level delivery system partner for email communications. Sendgrid handles high-volume email delivery for club communications, announcements, and notifications.
• Cloudflarecore infrastructureTechnology or IntegrationCDN and web security services provider used as a sub-processor for content delivery, DDoS protection, and web security.
• Stripecore infrastructureTechnology or IntegrationPayment processing platform handling credit card transactions for event registration, donations, and subscription billing. Integrated into the platform for secure payment collection.
• PayPalcore infrastructureTechnology or IntegrationAlternative payment processor for customers preferring PayPal checkout options for event registration, donations, and subscription payments.
• Rotary InternationalflagshipStrategic or Co-development PartnerOfficial licensing partner providing ClubRunner's most significant competitive differentiation. Two-way MyRotary Portal integration enables direct synchronization between ClubRunner and Rotary's global membership system. Endorsed by 9 of the first 10 Rotary clubs and 127 Rotary Districts.
• Kiwanis InternationalcoreStrategic or Co-development PartnerLicensed partner organization with official endorsement relationship. Kiwanis International clubs utilize ClubRunner for membership management with platform features tailored to Kiwanis structure.
• Lions Clubs InternationalcoreStrategic or Co-development PartnerLicensed partner organization with official endorsement relationship. Lions Clubs International members use ClubRunner for club administration and member engagement.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• GrowthZone: Association management software (formerly YourMembership) for chambers, associations, and member-based organizations. Directly comparable in member CRM, events, payments, and communications capabilities.
• MemberPlanet: Member engagement and dues platform for clubs, associations, and alumni groups. Offers overlapping features in membership management, events, communications, and payment processing.
• MembershipWorks: Membership management software for small associations, clubs, and nonprofits with member directory, events, online payments, and website integration. Directly comparable SaaS product targeting similar club/association customers.
• Novi AMS: Association management system purpose-built for small-to-mid trade and professional associations. Competes with ClubRunner on member CRM, events, dues billing, and website integration for the association segment.
• Wild Apricot: Cloud-based membership management platform for small-to-mid-sized clubs, associations, and nonprofits. Closest head-to-head competitor to ClubRunner, with overlapping member directory, event, website, and payment functionality.
• MemberClicks: All-in-one membership management platform targeting small-staff associations with member database, events, email, and website tools. Comparable in target customer (SMB associations/clubs) and feature surface.
• Impexium: Association management software focused on member engagement, dues, events, and analytics for mid-to-large associations. Comparable in target market and feature set within the broader association vertical.

Broad incumbents

• Personify: Larger, established association and member-based organization software vendor (parent of Wild Apricot and other brands). Operates broadly in the same vertical with overlapping capabilities but at larger enterprise scale.
• CivicPlus: Provider of integrated technology for local government and community organizations, including recreation and community engagement modules. Adjacent incumbent with overlapping civic/community organization customer base.

Emerging players

• Zen Planner: Club management software for fitness, martial arts, and wellness studios with member management, billing, and scheduling. Shares membership-management DNA but focuses on fitness clubs rather than civic service clubs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/clubrunner
• Facebookfacebook.com/clubrunner
• LinkedInlinkedin.com/company/clubrunner

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Club Runner