Alncom
Alncom is a UK alt-net operating its own Full Fibre FTTP network across rural Northumberland, County Durham, and the Scottish Borders, delivering ultrafast broadband (200-925 Mbps) to residential and business customers via subscription contracts, subsidised by Project Gigabit vouchers.
- Company typePrivate
- Founded2003
- HeadquartersAlnwick, United Kingdom
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Alncom does
Alncom (legal entity: Alnwick Computerware Limited) is a UK-based alternative network provider (alt-net) founded in 2003 and headquartered in Alnwick, Northumberland. The company owns and operates a dedicated Full Fibre FTTP network across rural Northumberland, County Durham, and the Scottish Borders, having passed approximately 25,000 premises with a stated target of 50,000. Its core technology is a fibre-to-the-premises architecture using Corning Evolv terminals and round breakable drop cable assemblies engineered for durability in remote rural deployments.
The company sells a tiered residential broadband portfolio (Alncom 200/325/525/925) ranging from £25 to £55 per month on 24-month contracts with no mid-contract price rises, complemented by a WiFi Plus mesh add-on (£7/month) and WiFi Boosters (£5/month). Business customers are served via Ethernet over Fibre to the Premises (EoFTTP) with guaranteed throughput and SLAs, plus dedicated Fibre Ethernet leased lines. A significant public-sector contract — Northumberland County Council's WAN covering 150 council sites and approximately 115 schools — is delivered in partnership with Commsworld, which laid 262km of new full-fibre infrastructure.
Revenue is generated entirely through recurring monthly subscriptions. Go-to-market is heavily community-driven: direct field sales representatives cover named geographic patches, the company sponsors local events (Mighty Dub Fest, Alnwick Town Festival, duck races), and runs Tech Tea Parties at village halls in partnership with NICRE and Community Action Northumberland. The company accesses UK Government Project Gigabit funding and Gigabit Broadband Vouchers (up to £4,500 per household) to underwrite rural build economics. There is no disclosed external investment or public listing; ownership remains private under Managing Director Stephen Pinchen.
Alncom firmographics
Firmographics- Name
- Alncom
- Legal name
- Alnwick Computerware Limited
- Website
- https://alncom.co.uk
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Alncom is a UK alt-net operating its own Full Fibre FTTP network across rural Northumberland, County Durham, and the Scottish Borders, delivering ultrafast broadband (200-925 Mbps) to residential and business customers via subscription contracts, subsidised by Project Gigabit vouchers.
- Ownership category
- akta.pro rank
Alncom industry classification
Industry- Product category
- Fibre Broadband Services
- NAICS
- Wired Telecommunications Carriers (517111)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Fiber-to-the-Home (FTTH) Operators (HDAIACAB)
- akta.pro secondary industries
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE), Rural Broadband & Cooperative Fiber Operators (HDAIACAG), Fiber-to-the-Premises/Building (FTTP/FTTB) Operators (HDAIACAC)
Keywords
Where Alncom is headquartered
LocationHeadquarters
- HQ city
- Alnwick
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Alncom business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Residential Broadband Services: Monthly subscription fees from residential customers for Full Fibre broadband packages ranging from 200Mbps to 925Mbps on 12 or 24 month contracts with no mid-contract price hikes.
- Business Broadband Services: Monthly subscription fees from business customers for enhanced connectivity solutions including Ethernet over Fibre to the Premises (EoFTTP) and dedicated Fibre Ethernet lease lines.
- WiFi Plus Add-on: Additional monthly fee of £7 for WiFi Plus mesh system providing enhanced whole-home coverage with Nokia G10 router and two Nokia Beacon 3.1 mesh extenders.
- WiFi Booster Add-on: Monthly fee of £5 for WiFi boosters extending coverage within homes and gardens.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Alncom 200 - 200Mbps residential broadband |
| Subscription | Monthly | Alncom 325 - 325Mbps residential broadband |
| Subscription | Monthly | Alncom 525 - 525Mbps residential broadband |
| Subscription | Monthly | Alncom 925 - 925Mbps residential broadband |
| Subscription | Annual | 12 Month Residential Packages |
| Subscription | Monthly | WiFi Plus Add-on |
| Subscription | Monthly | WiFi Booster |
| Subscription | Multi-year contract | Business Broadband (Custom) |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Alncom product offering
Product offeringCore offering
Alncom operates its own dedicated Full Fibre (FTTP) network providing ultrafast broadband connectivity directly to homes and business premises in rural Northumberland, County Durham, and the Scottish Borders. The company offers residential broadband packages (200Mbps to 925Mbps) and business-grade connectivity including Ethernet over Fibre to the Premises (EoFTTP) and dedicated Fibre Ethernet leased lines, primarily targeting digitally isolated communities underserved by major ISPs.
Product overview
Alncom is a full fibre broadband provider offering residential and business connectivity services across Northumberland and beyond. The residential portfolio consists of four speed tiers (Alncom 200 at 200Mbps, Alncom 325 at 325Mbps, Alncom 525 at 525Mbps, and Alncom 925 at 925Mbps) available on 12 or 24-month contracts, with free installation and WiFi 6 router included. Add-on services include WiFi Plus (featuring Nokia mesh extenders for £7/month) and WiFi Boosters (£5/month). The business portfolio offers Ethernet over Fibre to the Premises (EoFTTP) with guaranteed throughput and SLA protection, plus dedicated Fibre Ethernet leased lines. All services run over Alncom's owned and operated full fibre FTTP/FTTH network infrastructure.
Differentiator
Problem solved
Functional benefit
Products and services
- Alncom 200 Residential full fibre broadband package offering download speeds up to 200Mbps for basic household internet needs, priced at £25/month on 24-month contract with free installation and WiFi 6 router.
- Alncom 325 Residential full fibre broadband package offering download speeds up to 325Mbps, suited for buffer-free family viewing on multiple devices, priced at £30/month on 24-month contract.
- Alncom 525 Residential full fibre broadband package offering download speeds up to 525Mbps, designed for professional home-workers and serious gamers using multiple devices, priced at £40/month on 24-month contract.
- Alncom 925 Premium residential full fibre broadband package offering download speeds up to 925Mbps for data-heavy households, serious gamers, and users demanding maximum performance, priced at £55/month on 24-month contract.
- Ethernet over Fibre to the Premises (EoFTTP) Business-grade connectivity over fibre with guaranteed throughput even at peak times, providing guaranteed availability, performance, and support via service level agreements. Pricing is quote-based and tailored to business needs.
- Fibre Ethernet Dedicated leased line serving only the business, providing the ultimate in business connectivity performance with symmetrical upload and download speeds.
- WiFi Plus WiFi coverage enhancement add-on featuring a Nokia G10 router and two Nokia Beacon 3.1 mesh extenders for seamless whole-home coverage, available for £7 extra per month subject to survey.
- WiFi Boosters Monthly add-on service providing enhanced WiFi coverage within the home and garden, priced at £5 per month.
Quantifiable outcome
- 50,000 properties to be connected in rural Northumberland through Project Gigabit partnership
- +1 more outcomes
Companies that use Alncom
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles3 records
Alncom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Alncom partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- CorningcoreAlncom uses Corning's Evolv® terminals and round breakable drop cable assemblies for rural FTTH network deployments. This 'fit-and-forget' technology enables connections that stand the test of time in remote locations.
- CommsworldcorePartnership with Commsworld for Northumberland County Council's new Wide Area Network. Commsworld laid 262km of new full-fibre infrastructure, and Alncom leverages this infrastructure to provide rural broadband services. Alncom utilizes funding from UK's Project Gigabit Broadband Voucher Scheme to reach rural properties through this partnership.
- NICRE (National Innovation Centre for Rural Enterprise)minorPartnership with NICRE and Community Action Northumberland (CAN) to recruit and train volunteer Digital Champions to engage in rural communities to improve digital skills and confidence. NICRE is conducting a three-year study to capture learning and impact, providing a blueprint for digital inclusion.
- Community Action Northumberland (CAN)minorLocal community organization partnering with NICRE and Alncom to host Tech Tea Parties at village halls across rural Northumberland, providing digital inclusion support and helping residents get the most from improved connectivity.
- Project Gigabit / UK GovernmentcoreUK Government initiative helping connect digitally isolated homes with full fibre broadband through Gigabit Broadband Voucher Scheme offering vouchers worth up to £4,500 per household towards installation costs. Alncom participates as a rural broadband provider delivering Project Gigabit connectivity.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Alncom competitors and assessment
Company assessmentDirect peers
- Gigaclear: UK rural FTTH altnet delivering gigabit broadband to underserved homes and businesses across multiple English counties. Directly comparable product mix, customer segments and rural build strategy.
- Lightning Fibre: South East altnet delivering FTTP to homes and businesses in East Sussex and Kent. Similar scale and challenger positioning, with comparable residential speed tiers and business Ethernet offerings.
- B4RN (Broadband for the Rural North): Community-built full fibre altnet serving rural Lancashire, Cumbria and surrounding areas. Closest like-for-like peer: rural FTTH focus, community-led go-to-market, North of England footprint overlapping Alncom's geography.
- County Broadband: East of England altnet delivering full fibre to rural and semi-rural homes and businesses. Similar regional altnet profile, residential and business broadband mix, and Project Gigabit / voucher-funded rural roll-out.
- Truespeed: Somerset-based altnet building full fibre networks in rural and small-town communities of the South West. Comparable in scale, target customer (rural homes and SMEs) and challenger positioning vs. Openreach.
- Zzoomm: UK altnet deploying FTTP to suburban and smaller-town markets with multi-gig residential plans. Comparable challenger FTTH positioning, tiered speed products, and overlap with rural/semi-rural altnet segment.
- Wildanet: Rural FTTH altnet focused on Cornwall and the South West, with growing presence into Devon and beyond. Comparable rural FTTH deployment, regional altnet model and government-funded build.
Broad incumbents
- CityFibre: UK's largest independent full fibre platform, building FTTP at scale across urban and suburban areas. Functions as a broader altnet incumbent and wholesale backhaul provider to ISPs, including potential partners for Alncom.
- Openreach: BT-owned national fixed-line infrastructure operator, currently rolling out FTTP to rural premises under commercial and Project Gigabit-funded contracts. The dominant incumbent Alncom explicitly competes against in rural Northumberland.
Others
- Commsworld: Scottish-headquartered network operator and strategic partner of Alncom on the Northumberland County Council WAN. Functions as wholesale/backhaul enabler and infrastructure partner rather than a direct residential competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Alncom social profiles
Digital presenceAlncom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alncom leadership team
Management profileNumber of profiles
Profiles4 records
Alncom funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alncom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alncom
What does Alncom do?
Alncom operates its own dedicated Full Fibre (FTTP) network providing ultrafast broadband connectivity directly to homes and business premises in rural Northumberland, County Durham, and the Scottish Borders. The company offers residential broadband packages (200Mbps to 925Mbps) and business-grade connectivity including Ethernet over Fibre to the Premises (EoFTTP) and dedicated Fibre Ethernet leased lines, primarily targeting digitally isolated communities underserved by major ISPs.
Is Alncom a public or private company?
Alncom is a private company. It is classified as management employee owned and is currently operating.
When was Alncom founded?
Alncom was founded in 2003. It employs 51 to 100 people.
Where is Alncom based?
Alncom is headquartered in Alnwick, United Kingdom, in the Europe region.
How does Alncom make money?
Four revenue lines are on record. Residential Broadband Services are the primary driver. The others are business Broadband Services, wiFi Plus Add-on and wiFi Booster Add-on.
Who are Alncom's main competitors?
Direct peers on record are Gigaclear, Lightning Fibre, B4RN (Broadband for the Rural North), County Broadband, Truespeed, Zzoomm and Wildanet. Broad incumbents are CityFibre and Openreach. Commsworld is listed as an others.
Does Alncom have an API?
No public API is recorded for Alncom.
What industry is Alncom in?
Alncom's product category is Fibre Broadband Services. Its primary akta.pro industry code is HDAIACAB, Fiber-to-the-Home (FTTH) Operators, with a secondary code of HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers). Its NAICS code is 517111 and its SIC code is 4813.