What BCT Consulting does

BCT Consulting, Inc. is a privately held Managed Service Provider (MSP) headquartered in Fresno, California, founded in 1996 by Eric Rawn. The company delivers turnkey IT support, cybersecurity, cloud, voice, and web development services to small and mid-market organizations, with a stated active client base of over 5,500 across California and additional offices in Chicago, Portland, and Scottsdale.

Its core product is the proprietary BCT|360 managed support platform, a fixed-monthly-fee subscription that bundles technology consulting, server and workstation management, patches and upgrades, on-site support, and 24/7 help-desk access. The stack spans BCT|Cloud Services (hosted Microsoft Exchange, cloud server hosting, data protection, email protection, VoIP via the Xobee Voice Portal), professional services (IT consulting, website and application development on PHP/C#/.NET/WordPress, managed website hosting, ADA accessibility compliance, structured cabling, digital forensics), and an "Office in a Box" bundle for full IT setup. Custom software development has been delivered for vertical-specific use cases, including an inventory management platform with CCTV integration for electronic waste recyclers.

Revenue is generated primarily through recurring monthly managed-service subscriptions and prepaid block-hour contracts, supplemented by project-based professional services fees and break/fix work. The go-to-market is sales-led, combining direct field sales across eight physical offices, inside sales with 24/7 phone support, and self-service via client portals (xn360.xobee.com). Customers span SMBs (4-400 employees), healthcare, legal, government (City of Fresno), education (school districts), financial services, hospitality, and non-profits. The company operates as part of Xobee Networks, a parent entity also founded by Eric Rawn that includes affiliated brands Xobee Communications and Bulldog Chairs.

Name

BCT Consulting

Legal name

BCT Consulting, Inc.

Website

https://bctconsulting.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Short description

BCT Consulting is a Fresno-based managed service provider offering subscription-based IT support, cybersecurity, cloud, VoIP, and web development services to over 5,500 small and mid-market businesses across California, the Midwest, and the Southwest.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Management Consulting Services (54161)

SIC

Services-Facilities Support Management Services (8744), Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industries

Business Continuity Planning & Program Management (BCP) (BPAEALAD), Business Continuity Management (BCM) Platforms (HDABAIAD), Business Continuity & Disaster Recovery (BC/DR) Planning (BPABANAB), Telecommunications & Network Engineering Consulting (BPAHAIAH)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud hosting
• Voip communications
• IT consulting

Headquarters

HQ city

Fresno

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Support (BCT|360): Subscription-based managed support solution providing technology consulting, server and workstation management, patches, onsite support, and 24/7 help desk for a fixed monthly cost. This is the primary recurring revenue stream for the company.
2. Professional IT Consulting and Project Work: One-time and project-based consulting including IT consulting, website and app development, managed website hosting, structured cabling, and forensic services. Sold as hourly or fixed-fee engagements.
3. Cloud Services (Hosted Exchange, VoIP, Data Protection): Cloud-based services including hosted exchange, cloud server hosting, VoIP phone service, email protection, and data protection delivered on a recurring subscription basis.
4. Pre-Paid IT Support Hours: Block-hour prepaid IT support contracts offering discounted rates per hour in exchange for upfront payment. Provides cost-effective troubleshooting for clients who prefer predictable IT spending.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

BCT Consulting is a managed service provider that delivers outsourced IT support and technology services to businesses, non-profits, and government entities across California and selected US markets. Its flagship offering is the BCT|360 managed support solution, which combines technology consulting, server and workstation management, software patches, onsite support, and a 24/7 help desk into a fixed monthly subscription. The firm also sells à la carte professional consulting (IT consulting, website and app development, managed website hosting, website accessibility compliance, forensic services, structured cabling) and cloud services (hosted Microsoft Exchange, cloud server hosting, data protection, email protection, VoIP phone service, and PBX support).

Product overview

BCT Consulting is a managed service provider offering a comprehensive portfolio of technology solutions organized into three main categories: Managed Support (BCT|360®, Cybersecurity Services), Professional Consulting (IT Consulting, Website & App Development, Managed Website Hosting, Website Accessibility Compliance, Forensic Services, Structured Cabling), and BCT|Cloud Services (Hosted Exchange, Cloud Server Hosting, Data Protection, Email Protection, VoIP Phone Service, PBX Support & Consulting). The company also offers an Office in a Box package for complete business technology setup. Services are delivered through a 24/7 help desk and include network infrastructure, cybersecurity, cloud hosting, telecommunications, and web development. The company operates as part of Xobee Networks and has been serving California businesses since 1996.

Differentiator

Problem solved

Functional benefit

Brands

• BCT | 360: Managed support solution offering technology consulting, server and workstation management, upgrades and patches, onsite support, and 24/7 help desk for a fixed monthly cost.
• BCT | Cloud Services

Products and services

• BCT | 360® Managed Support Subscription-based managed IT support solution bundling technology consulting, server and workstation management, software upgrades and patches, onsite support, and a 24/7 help desk into a fixed monthly cost. Sold to SMB and mid-market businesses, non-profits, and government entities.
• Cybersecurity Services Comprehensive cybersecurity solutions including network security and firewall management to protect businesses from malicious attacks, cyber threats, and digital criminals. Sold as a core product line to SMB and mid-market clients across California.
• IT Consulting IT support and technical consulting services covering network design, installation, and ongoing maintenance for businesses of all sizes. Delivered as project-based engagements or hourly consulting.
• Website & App Development Custom website design and mobile/desktop application development using WordPress CMS, PHP, C#, and .NET for businesses needing a custom-built digital presence.
• Managed Website Hosting Managed website hosting with daily cloud backups, security updates, uptime monitoring, and client reporting, sold separately from initial website build engagements.
• Website Accessibility Compliance Services to bring websites into ADA compliance, addressing California lawsuits that have required businesses to make their websites accessible to people with disabilities.
• Forensic Services Technology forensics and investigation services covering data recovery and digital evidence analysis for legal, law enforcement, or business investigations.
• Structured Cabling Professional network cabling installation for office and facility infrastructure, sold as a turnkey infrastructure project.
• Hosted Exchange Hosted Microsoft Exchange email service providing business email with calendar and collaboration features, sold on a recurring subscription basis as part of the BCT|Cloud Services suite.
• Cloud Server Hosting Cloud-based server hosting for businesses needing scalable infrastructure and remote data access, sold on a recurring subscription.
• Data Protection Comprehensive data backup, disaster recovery, and protection solutions built on stable, secure technology platforms, sold primarily on subscription.
• Email Protection Email security services to protect against spam, phishing, and malicious attachments, sold to businesses as a standalone subscription.
• VoIP Phone Service Internet-based phone service using Voice over IP (VoIP) technology, including features like voicemail-to-email and call forwarding, delivered via the proprietary Xobee Voice Portal as part of the BCT|Cloud Services suite.
• PBX Support & Consulting Private Branch Exchange (PBX) support and consulting services for business telephone systems, sold as a separate engagement from BCT's hosted VoIP offering.
• Office in a Box Complete office technology bundle combining essential IT equipment and services for business setup, sold as a packaged offering for new offices or technology refreshes.

Quantifiable outcome

• 24/7 IT support and most problems resolved within an hour
• +2 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Xobee Networks (Parent Company)coreStrategic or Co-development PartnerBCT Consulting is part of Xobee Networks, a parent company overseeing affiliated brands including Xobee Communications (IP-based phone systems) and Bulldog Chairs. Eric Rawn created Xobee Communications as a telecommunications provider extension of BCT's services. BCT Consulting operates as a Xobee Networks company.
• Electronic Recyclers InternationalminorStrategic or Co-development PartnerEric Rawn was instrumental in founding Electronic Recyclers International, the largest electronic waste recycler in the United States with more than 12 locations. BCT designed a custom inventory management system for Electronic Recyclers integrated with CCTV monitoring, with plans to expand the software to additional plants across the country.
• Addicted.comminorStrategic or Co-development PartnerEric Rawn was a co-founder of Addicted.com, a web portal for recovering addicts. This represents a past entrepreneurial venture rather than an active business partnership.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• CompuData: CompuData is a regional MSP offering managed IT, cloud hosting, cybersecurity, and ERP consulting to SMBs - comparable customer segments and service mix to BCT.
• Netstar IT Support: Netstar is a managed IT services provider targeting SMBs with support, cloud, and consulting - matching BCT's horizontal MSP positioning, customer size band, and recurring support model.
• Dataprise: Dataprise is a US managed IT services provider serving SMB and mid-market clients with managed support, cybersecurity, cloud, and consulting - the same horizontal MSP model BCT operates in California.
• Vology: Vology is a managed IT and cloud services provider serving mid-market and SMB clients across the western US - overlapping BCT geographically and competing on managed support, cloud, and cybersecurity services.
• TPx Communications: TPx delivers managed IT, hosted communications/VoIP, and cloud services to SMBs - directly overlapping BCT's BCT|360 managed support, VoIP, and cloud server hosting stack.
• Centre Technologies: Centre Technologies is a regional managed IT services and cybersecurity provider for SMB and mid-market clients - closely comparable in service breadth, customer profile, and acquisition-driven growth to BCT.

Broad incumbents

• ConnectWise: ConnectWise provides business automation, RMM, PSA, and cybersecurity software widely used by MSPs like BCT - a broader incumbent that powers much of the SMB managed IT ecosystem.
• Kaseya: Kaseya is the dominant MSP software and IT management platform serving thousands of managed service providers globally - a broad incumbent whose tools and bundled services compete with BCT's BCT|360 stack at the platform layer.

Regional players

• ITSupportLA: ITSupportLA is a Los Angeles-based managed IT services firm competing in the same Southern California metro where BCT operates a Los Angeles and Santa Monica office.

Emerging players

• Lightyear (formerly EOS IT Management): Lightyear offers managed IT, VoIP, and connectivity services targeting SMBs with a modern, software-led approach - an emerging player in the same managed support and telecom stack BCT delivers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/bctconsultinginc
• Instagraminstagram.com/bct_consulting
• Xx.com/bctconsulting
• LinkedInlinkedin.com/company/bct-consulting

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BCT Consulting