DermatologistOnCall

What DermatologistOnCall does

DermatologistOnCall (legal entity: Dermatologist On Call Inc.), headquartered in Latrobe, Pennsylvania, is a private asynchronous teledermatology platform founded in 2012. The company operates a store-and-forward clinical workflow: patients create an account, upload 2-9 photos and answer structured questions, and receive a diagnosis and personalized treatment plan from a US board-certified dermatologist typically within hours, with prescriptions routed through integrated e-prescribing to retail, mail-order, compounding, or specialty pharmacies. Each visit includes a 30-day follow-up messaging window, and the platform treats 3,000+ skin, hair, and nail conditions at a flat $95 per-visit price (HSA/FSA accepted), accessible across all 50 states and DC.

The underlying technology is a HIPAA/HITECH-compliant, SOC 2 Type 2 and HITRUST CSF-certified secure messaging and image-routing platform with provider-side case management (a 48-hour response window) and an integrated genomic melanoma screening layer via DermTech's SmartSticker test. Provider supply is concentrated in a curated network of 100+ board-certified dermatologists with an average of 15 years clinical experience, credentialed to NCQA standards.

Commercially, DermatologistOnCall runs a hybrid DTC + B2B model. Direct-to-consumer revenue comes from $95 self-pay online visits. B2B revenue comes from white-label or embedded integrations with telehealth platforms (MDLIVE, Amwell), health plan covered benefits (UnitedHealthcare, Surest), pharmaceutical services programs (Organon for VTAMA — including pharmacovigilance workflows), and consumer-brand partnerships with L'Oréal, CeraVe, Aveeno, and Walgreens. Through these channels, the platform reports reaching 72+ million Americans, with an average time-to-treatment of approximately seven hours versus the 37-day national average wait for traditional dermatology.

Name

DermatologistOnCall

Legal name

Dermatologist On Call Inc

Website

https://dermatologistoncall.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

DermatologistOnCall is an asynchronous teledermatology platform that connects patients in all 50 states to a 100+ board-certified dermatologist network via a $95 store-and-forward online visit, with prescriptions and 30-day follow-up, distributed through MDLIVE, Amwell, UnitedHealthcare, Surest, Organon, L'Oréal, Walgreens, CeraVe, and Aveeno.

Ownership category

akta.pro rank

Product category

Telehealth Dermatology

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Dermatology Telemedicine Platforms (HLALAGAA)

akta.pro secondary industries

Asynchronous Messaging & eVisit Platforms (HLALAAAC), General & Medical Dermatology (HLAKACAA), Dermatology & Acne Prescribing + Pharmacy Delivery Platforms (HLALAIAK)

Keywords

• Teledermatology services
• Online dermatology visits
• Asynchronous telehealth platform
• Board-certified dermatologists
• Store-and-forward dermatology

Headquarters

HQ city

Pittsburgh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Direct-to-Consumer Online Visits: Patients pay $95 per visit directly for asynchronous dermatology consultations. Visit includes diagnosis, personalized treatment plan, 30-day follow-up messaging, and prescription sending if needed.
2. Health Plan and Insurance Partnerships: B2B revenue from health plans (UnitedHealthcare, Surest) and telehealth platforms (MDLIVE, Amwell) that embed DermatologistOnCall as a covered benefit for their members. Most major health insurance companies offer asynchronous dermatology visits as a covered benefit.
3. Pharmaceutical Partner Programs: Revenue from pharmaceutical companies (Organon VTAMA) for patient access programs, therapy adoption support, pharmacovigilance workflows, and education pathways that connect patients to dermatologists for diagnosis and treatment.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

DermatologistOnCall runs a message-based, asynchronous teledermatology platform that connects patients across the United States to a national network of 100+ board-certified dermatologists. Patients create an account, upload photos and a medical history, and receive a diagnosis, personalized treatment plan, and prescriptions routed to their pharmacy of choice, typically within 24-48 hours, for a flat fee of $95 per visit (30-day follow-up messaging included). The company additionally licenses its dermatology network to health plans, telehealth platforms, consumer brands, and pharmaceutical manufacturers as embedded specialty care.

Product overview

DermatologistOnCall is a message-based, asynchronous telehealth platform for dermatology care. The core offering is an online visit platform where patients submit photos and medical information to receive diagnoses and treatment plans from board-certified dermatologists. The platform integrates with the DermTech Melanoma Test for advanced genomic skin cancer screening. E-prescribing to retail, mail-order, compounding, and specialty pharmacies is available. Each visit includes a 30-day follow-up messaging period. The platform is accessible via smartphone, tablet, or computer without requiring additional software downloads.

Differentiator

Problem solved

Functional benefit

Products and services

• DermatologistOnCall Online Dermatology Visit Message-based asynchronous online consultation where patients submit photos and medical history, receive a diagnosis and personalized treatment plan from a US board-certified dermatologist typically within 24-48 hours, and have prescriptions routed to their pharmacy of choice; includes a 30-day follow-up messaging window. Priced at $95 per visit for self-paying patients.
• DermTech Melanoma Test (via DermatologistOnCall) Non-invasive genomic melanoma screening offered through the platform using DermTech's SmartSticker technology, with sample collection supported by clinical liaisons and >99% negative predictive value for early melanoma detection.
• Embedded Dermatology Network for Partners

Quantifiable outcome

• 7-hour average time-to-treatment vs. 37-day national average wait for traditional dermatology
• +4 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and major.

• MDLIVEcoreChannel Partner/ Reseller/ DistributorDermatologistOnCall powers specialty dermatology within the MDLIVE telehealth ecosystem, expanding access to dermatology care across MDLIVE's covered member base.
• AmwellcoreChannel Partner/ Reseller/ DistributorDermatologistOnCall provides embedded dermatology services within Amwell's telehealth platform for their members.
• UnitedHealthcarecoreChannel Partner/ Reseller/ DistributorScaling dermatology access across millions of UnitedHealthcare covered lives through embedded care delivery.
• SurestmajorChannel Partner/ Reseller/ DistributorProviding dermatology benefits to Surest health plan members through embedded care delivery.
• Organon (VTAMA)coreStrategic or Co-development PartnerReduces friction in therapy access by supporting patients from diagnosis through treatment pathways. Enables structured pharmacovigilance support for adverse event identification and reporting throughout compliant clinical workflows.
• L'OréalmajorStrategic or Co-development PartnerBridges consumer skin and hair solutions with clinical care, transforming product discovery into medically-guided treatment journeys by connecting consumers with board-certified dermatologists.
• CeraVemajorChannel Partner/ Reseller/ DistributorConsumer skincare brand offering direct access to DermatologistOnCall dermatology services when OTC solutions are insufficient for consumers.
• AveenomajorChannel Partner/ Reseller/ DistributorConsumer brand providing access to DermatologistOnCall dermatology consultations for consumers needing clinical care beyond OTC products.
• DermTechcoreTechnology or IntegrationIntegration of DermTech Melanoma Test (SmartSticker technology with >99% accuracy) into the DermatologistOnCall platform for non-invasive genomic skin cancer screening. Enhances early detection pathways by combining dermatology expertise with cutting-edge diagnostic technology.
• WalgreensmajorChannel Partner/ Reseller/ DistributorDirect-to-patient portal access through Walgreens retail locations, enabling consumers to access DermatologistOnCall dermatology services.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• MDLIVE: Telehealth platform distributing DermatologistOnCall's dermatology services. Operates as both a key channel partner and a potential competitor if it brings dermatology in-house.
• Amwell: Enterprise telehealth platform and existing DermatologistOnCall partner. Provides dermatology as part of broader virtual care portfolio and represents both an integration channel and competitive threat.
• Teladoc Health: Largest U.S. telehealth incumbent offering dermatology among many specialties. While broader in scope and scale, it competes for enterprise health-plan dermatology contracts.

Direct peers

• SkyMD: U.S.-based teledermatology platform offering online consultations, diagnosis, and prescriptions from board-certified dermatologists. Direct competitor in the asynchronous/synchronous online dermatology space.
• Curology: DTC teledermatology and prescription skincare brand offering acne and anti-aging treatment. Directly comparable DTC motion and patient demographic to DermatologistOnCall.
• First Derm: Asynchronous, store-and-forward teledermatology platform connecting patients to dermatologists via photo submission. Closely comparable model to DermatologistOnCall, also offering global reach and asynchronous consults.
• Apostrophe: DTC teledermatology platform focused on acne, rosacea, and dark spots with prescription custom formulations. Now part of Hims & Hers; comparable direct-to-patient dermatology consultation model.
• iDoc24: Asynchronous teledermatology service providing dermatologist case review from patient-submitted photos. Comparable store-and-forward model and clinical workflow to DermatologistOnCall.
• Hims & Hers Health: Large DTC telehealth platform with a substantial dermatology and skincare vertical. Competes for cash-pay dermatology patients with bundled prescription offerings, though broader in scope.

Others

• DermTech: Genomic skin diagnostics company whose SmartSticker melanoma test is integrated into the DermatologistOnCall platform. Adjacent ecosystem participant rather than a direct care-delivery competitor.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DermatologistOnCall
• LinkedInlinkedin.com/company/iagnosis
• Instagraminstagram.com/dermoncall
• Xx.com/Derm_On_Call

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DermatologistOnCall