Teo
Teo Communications is a US private telecom provider, part of Westelcom, that sells Unified Communications (voice, video, messaging, collaboration), contact center, IP endpoints, SD-WAN, and data center services to businesses of 1–2,500+ employees exclusively through a channel network of agents and telco partners.
- Company typePrivate
- Founded1972
- HeadquartersMukilteo, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Teo does
Teo Communications, Inc. (also referenced as Teo Technologies, Inc.) is a US-based private telecommunications provider headquartered in Mukilteo, Washington, operating as a solution under the Westelcom corporate umbrella ("A Westelcom Solution"). The company was founded in 1972 and maintains 101–250 employees across its Mukilteo headquarters and a support and sales/billing office in Everett, Washington. Teo sells exclusively through a channel model, with no direct end-customer sales; the channel consists of independent agents/partners and telecommunications carrier (telco) partners, supported by a partner portal, regional Channel Executives, and a Find-A-Partner locator on the company website.
Teo's core offering is a Unified Communications suite that integrates presence, instant messaging, voice, video, mobility, and collaboration tools into a single platform. The suite is offered in three deployment options — Premises UC, Cloud UC, and an enhanced Cloud Plus UC — and is supplemented by Voice and Voice Plus telephony, a Contact Center module, and feature modules including UC E911, UC Screenshare, UC Faxing, and an Operator Panel. Proprietary hardware endpoints span the 4XXX series (4101, 4104), the 9XXX series (9102, 9104, 9160), and a Next Generation Digital Forest Line (Fir Essential, Cedar+), alongside desktop and mobile softphones. The portfolio has been extended beyond UC into network and infrastructure services, including SD-WAN/Ethernet and Data Center & Colocation. A specialized Military/Government vertical is addressed through Military Grade IP Phones and TSG-6 Products.
Commercially, Teo operates on subscription-based pricing with annual billing cycles, though specific pricing is not publicly disclosed and consultation requests are funneled through partner channels. Customer segments span small to large enterprises sized from 1 to 2,500+ employees, with the Military/Government vertical as a secondary focus. US-based support specialists are positioned as a differentiator, alongside redundant infrastructure designed to support 24/7 operations. No external funding, venture backing, or public ownership is disclosed; ownership resides within the Westelcom corporate group. AI, machine learning, and API capabilities are not present in the disclosed product surface.
Teo firmographics
Firmographics- Name
- Teo
- Legal name
- Teo Communications, Inc.
- Website
- https://teotech.com
- Company type
- Private
- Founded year
- 1972
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Teo Communications is a US private telecom provider, part of Westelcom, that sells Unified Communications (voice, video, messaging, collaboration), contact center, IP endpoints, SD-WAN, and data center services to businesses of 1–2,500+ employees exclusively through a channel network of agents and telco partners.
- Ownership category
- akta.pro rank
Teo industry classification
Industry- Product category
- Business Unified Communications
- NAICS
- Telephone Apparatus Manufacturing (33421), Telephone Call Centers (56142), Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone & Telegraph Apparatus (3661)
- akta.pro primary industry
- Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)
Keywords
Where Teo is headquartered
LocationHeadquarters
- HQ city
- Mukilteo
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Teo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Business communications solutions with company size-based sizing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Teo product offering
Product offeringCore offering
Teo Communications provides a Unified Communications platform that integrates presence, instant messaging, voice, video, mobility, and collaboration tools into a single suite, available in on-premises (Premises UC), cloud (Cloud UC), and enhanced cloud (Cloud Plus UC) deployment models. The company also offers VoIP/telephony solutions, a multichannel Contact Center, hardware IP phone endpoints, SD-WAN networking, and Data Center/Colocation services for business customers, distributed through a channel partner network.
Product overview
Teo Communications offers a unified communications platform designed, manufactured, and supported for business needs. The core offering is the Unified Communications suite, available in three deployment options: Premises UC (on-premises), Cloud UC (cloud-hosted), and Cloud Plus UC (enhanced cloud). The platform integrates voice, video, presence, instant messaging, mobility, and collaboration tools. Additional modules include Voice, Voice Plus, Contact Center, UC Faxing, E911, Screenshare, and Operator Panel. Hardware endpoints include IP phones across multiple series (4XXX and 9XXX lines), Next Generation Digital Forest Line phones (Fir Essential, Cedar+), Softphone desktop and mobile applications. Supporting infrastructure services include SD-WAN and Data Center/Colocation.
Differentiator
Problem solved
Functional benefit
Products and services
- Unified Communications
Companies that use Teo
Customer profileSegments3 records
Ideal customer profiles2 records
Teo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature11 records
Teo partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- WestelcomcoreWestelcom appears to be the parent company or sister company of Teo Communications. Teo is described as 'A Westelcom Solution'. Westelcom provides the parent infrastructure including the privacy policy, cookie policy, and appears to handle some corporate functions. Both companies share the same Everett, WA office location and support email domains.
Recent moves6 records
Expansion highlights5 records
Teo competitors and assessment
Company assessmentBroad incumbents
- Avaya: Long-established UC, contact center, and communications services incumbent serving large enterprises and governments. Overlaps with Teo in premises and hybrid UC plus government/defense opportunities.
- Zoom: Zoom Workplace and Zoom Contact Center offer cloud UC, meetings, and contact center. Comparable at the product layer and competes for the same SMB-to-enterprise communications budgets.
- Genesys: Large CCaaS and customer experience platform incumbent serving global enterprises. Overlaps with Teo's Contact Center offering and the broader enterprise communications stack.
- Microsoft (Teams Phone): Microsoft Teams Phone bundles UCaaS into the Microsoft 365 productivity suite. A primary competitive threat to standalone UCaaS players like Teo, especially among cloud-first enterprises.
- Cisco (Webex): Broad networking and collaboration incumbent offering Webex Calling, Meetings, and Contact Center. Comparable as a large-scale UCaaS/CCaaS competitor with broad enterprise and government reach.
Direct peers
- Vonage: UCaaS, CCaaS, and communications APIs provider with both SMB and enterprise offerings. Direct competitor to Teo's voice and contact center products.
- RingCentral: Publicly listed UCaaS and Contact Center provider offering cloud-based voice, video, messaging, and collaboration for businesses of all sizes. Most directly comparable to Teo's UC and Contact Center suite on product and customer segment.
- 8x8: UCaaS and CCaaS vendor with cloud voice, video, contact center, and integration APIs. Directly competes in the same SMB-to-mid-market and enterprise voice/contact-center segment Teo serves.
- Five9: Cloud contact center vendor serving mid-market and enterprise customers. Comparable to Teo's Contact Center module and increasingly to its broader UC stack.
- Mitel: Unified communications and collaboration vendor with on-premises, cloud, and hybrid deployments, including MiVoice and MiCloud. Highly comparable to Teo's three-mode deployment strategy and channel-led model.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Teo social profiles
Digital presenceTeo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Teo leadership team
Management profileNumber of profiles
Teo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Teo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Teo
What does Teo do?
Teo Communications provides a Unified Communications platform that integrates presence, instant messaging, voice, video, mobility, and collaboration tools into a single suite, available in on-premises (Premises UC), cloud (Cloud UC), and enhanced cloud (Cloud Plus UC) deployment models. The company also offers VoIP/telephony solutions, a multichannel Contact Center, hardware IP phone endpoints, SD-WAN networking, and Data Center/Colocation services for business customers, distributed through a channel partner network.
Is Teo a public or private company?
Teo is a private company. It is classified as corporate owned and is currently operating.
When was Teo founded?
Teo was founded in 1972. It employs 101 to 250 people.
Where is Teo based?
Teo is headquartered in Mukilteo, United States, in the North America region.
Who are Teo's main competitors?
Broad incumbents on record are Avaya, Zoom, Genesys, Microsoft (Teams Phone) and Cisco (Webex). Direct peers are Vonage, RingCentral, 8x8, Five9 and Mitel.
Does Teo have an API?
No public API is recorded for Teo.
What industry is Teo in?
Teo's product category is Business Unified Communications. Its primary akta.pro industry code is BPAEAIAE, Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms). Its NAICS code is 33421 and its SIC code is 7385.