Q Care Plus

What Q Care Plus does

Q Care Plus is a U.S. telehealth provider specializing in HIV prevention and sexual wellness, operating as a subsidiary of Avita Care Solutions. The platform delivers stigma-free, culturally competent care primarily to LGBTQ+ adults, women at risk of HIV, people who inject drugs, and people living with HIV, with service coverage in 40+ states. Its core offering is PrEP (Pre-Exposure Prophylaxis) prescribed online with at-home or in-person lab testing and discreet home delivery, supplemented by doxy-PEP for STI prevention, online STI testing, and the Q Care Link program for ongoing HIV care. In January 2026, the platform expanded into erectile dysfunction, hair loss, and birth control medications to broaden its addressable market using existing clinician and pharmacy infrastructure.

The underlying technology is a self-serve telehealth platform with online enrollment (patient.qcareplus.com), virtual consultations typically under 15 minutes, at-home test kit fulfillment through Molecular Testing Labs (CLIA-certified, 5-7 day turnaround), in-person lab referrals via Quest Diagnostics' 2,200+ location network, and prescription fulfillment through partner pharmacies using the federal 340B drug pricing program. The company maintains HIPAA-compliant infrastructure, LegitScript certification, and 24/7 provider messaging through a patient portal.

Q Care Plus operates a freemium pricing model in which 99% of insured patients pay $0 for medical visits, labs, and prescriptions. Revenue is generated not from patients but from insurance billing coordination, pharmacy spread captured through 340B program partnerships with community-based organizations, and CBO grants that cover care for uninsured and undocumented populations. Marketing is conducted primarily through LGBTQ+ dating and social platforms (Grindr, Scruff, Jack'd, SoGay), content marketing, and community partnerships, with clinical care delivered by 20+ AAHIVS-certified HIV specialists including a Chief Medical Officer with 35+ years of HIV care experience.

Name

Q Care Plus

Legal name

Q Care Plus

Website

https://qcareplus.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

Q Care Plus is a U.S. telehealth provider operating in 40+ states that delivers stigma-free, online HIV prevention (PrEP), STI testing, and sexual wellness care to LGBTQ+ adults and other at-risk populations, with 99% of insured patients paying $0 through insurance and 340B program coordination.

Ownership category

akta.pro rank

Product category

Telehealth Sexual Health Services

NAICS

Offices of Physicians (6211), All Other Outpatient Care Centers (621498)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

Virtual Specialty Care Programs (Payer-Sponsored) (HLALACAD)

Keywords

• Telehealth PrEP services
• HIV prevention care
• Sexual health telemedicine
• Online STI testing
• Virtual HIV care

Headquarters

HQ city

Sarasota

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Insurance Billing: Q Care Plus uses patient insurance to cover medication costs. For insured patients, the company coordinates with pharmacies to obtain copayment assistance, resulting in $0 out-of-pocket costs for 99% of patients.
2. 340B Program Partnerships: Q Care Plus works with community-based organizations and partner pharmacies through the federal 340B program, which allows organizations to generate funds to cover patient lab testing and clinical services at little or no cost.
3. Community Organization Grants: CBOs receive grants to help cover the cost of PrEP for uninsured and undocumented patients. This allows Q Care Plus to provide services at no cost while supporting community health initiatives.
4. Telehealth Service Expansion: Expansion into additional telehealth services including erectile dysfunction, hair loss, and birth control medications, creating additional revenue streams through the existing telehealth infrastructure.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Q Care Plus is a telehealth platform that delivers stigma-free HIV prevention (PrEP), STI prevention (doxy-PEP), and sexual wellness care through online consultations with licensed clinicians, at-home testing kits, and discreet prescription delivery via partner pharmacies. The company serves LGBTQ+ and at-risk populations across 40+ U.S. states, offering services free for 99% of insured patients through insurance coordination, federal 340B program partnerships, and community grants.

Product overview

Q Care Plus operates as a telehealth platform offering a portfolio of sexual health services. The core offerings are PrEP (Pre-Exposure Prophylaxis) for HIV prevention and Q Care Link for virtual HIV care. These are supplemented by add-on modules including doxy-PEP for STI prevention, online STI testing, erectile dysfunction treatment, hair loss treatment, birth control, and dedicated PrEP services for women. All services are delivered through online consultations with licensed clinicians, with at-home or in-person testing options, and prescriptions shipped discreetly to patients' homes. The platform targets LGBTQ+ and vulnerable communities, emphasizing stigma-free, accessible healthcare with most insured patients paying $0 for services.

Differentiator

Problem solved

Functional benefit

Products and services

• PrEP (Pre-Exposure Prophylaxis) Once-daily oral medication that prevents HIV infection by 99% when taken as prescribed. Includes online consultations, at-home or in-person testing, and quarterly prescription refills delivered discreetly to patients' homes.
• PrEP + doxy-PEP Combined PrEP and doxy-PEP offering providing dual protection against HIV and bacterial STIs (chlamydia, gonorrhea, syphilis). Doxy-PEP prevents 80-90% of chlamydia and syphilis cases and approximately 50% of gonorrhea cases when taken within 24-72 hours after sexual exposure.
• Q Care Link (Virtual HIV Care) Telehealth care program for people living with HIV, providing virtual consultations with certified HIV specialists, laboratory management, prescription delivery, and ongoing care coordination. Includes access to 24/7 messaging with providers and insurance navigation support.
• Online STI Testing At-home STI testing service that screens for gonorrhea, chlamydia, syphilis, HIV, Hepatitis B, and creatinine (kidney function). Test kits are mailed to patients in discreet packaging with instructions in English and Spanish, and results are typically available within 5-7 business days.
• ED Medication Telehealth treatment for erectile dysfunction, providing prescriptions delivered to patients following online consultation with licensed clinicians.
• Hair Loss Treatment Telehealth treatment for hair loss, providing prescriptions delivered to patients following online consultation with licensed clinicians.
• Birth Control Telehealth birth control services, providing prescriptions for contraceptive medications delivered to patients following online consultation with licensed clinicians.
• PrEP for Women

Quantifiable outcome

• PrEP reduces HIV risk by 99% during sex and 90% for injection drug use when taken as prescribed
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core, major and minor.

• Molecular Testing LabscoreTechnology or IntegrationMolecular Testing Labs provides CLIA-certified at-home HIV and STI testing kits for Q Care Plus patients. The partnership enables convenient sample collection (blood spot, urine, oral/rectal swabs) with results in 5-7 business days.
• Community-Based Organizations (CBOs)coreStrategic or Co-development PartnerCBOs partner with Q Care Plus to utilize the federal 340B program, generating funds to cover patient lab testing and clinical services. CBOs receive grants to help cover PrEP costs for uninsured and undocumented patients, enabling free services.
• Avita Care SolutionscoreStrategic or Co-development PartnerQ Care Plus is part of Avita Care Solutions, a national healthcare services organization committed to health equity among underserved communities. Avita provides infrastructure, leadership, and has received repeated perfect scores on the HRC Corporate Equality Index.
• Partner PharmaciescoreChannel Partner/ Reseller/ DistributorPartner pharmacies fulfill PrEP prescriptions using the 340B program, ship medications in discreet packaging, and coordinate copayment assistance for patients. Some have physical locations for medication pickup.
• LGBTQ+ Dating and Social AppsmajorGTM or Marketing PartnerQ Care Plus partners with dating and social platforms including Grindr, Scruff, Jack'd, and SoGay to reach target LGBTQ+ audiences directly through app integrations and marketing placements.
• Human Rights Campaign FoundationminorStrategic or Co-development PartnerHRC Foundation recognizes Avita Care Solutions (parent company of Q Care Plus) with perfect score on Corporate Equality Index and designation as Best Place to Work for LGBTQ+ Equality.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Hims & Hers Health: Public D2C telehealth platform offering ED, hair loss, birth control, and other sexual wellness services online. Competes directly with Q Care Plus's newly expanded non-PrEP offerings and overlaps in stigma-free, self-serve model targeting similar demographics.
• Folx Health: LGBTQ+-focused D2C telehealth platform providing PrEP, hormone replacement therapy, and primary care. Highly comparable in mission, target population, and D2C telehealth delivery model, with a more developed HRT offering.
• MISTR: D2C telehealth platform offering free PrEP, STI testing, and HIV care to LGBTQ+ populations, with strong dating-app integration (notably SISTR). Directly competes with Q Care Plus on the same PrEP and LGBTQ+ target market.
• Plume: Trans-focused D2C telehealth platform offering gender-affirming hormone therapy and PrEP. Overlaps with Q Care Plus on PrEP and LGBTQ+ focus; less direct overlap on the broader sexual wellness product set.
• Nurx: D2C telehealth platform offering PrEP, birth control, STI testing, and HPV testing. Directly competes with Q Care Plus's PrEP and birth control offerings with a similarly self-serve, insurance-friendly model.
• Ro: D2C telehealth platform with strong sexual wellness (Roman) and women's health verticals, offering ED, hair loss, birth control, and weight loss. Directly competes with Q Care Plus's newly launched ED, hair loss, and birth control categories.

Broad incumbents

• Avita Pharmacy: Parent organization of Q Care Plus and a national healthcare services and pharmacy provider focused on LGBTQ+ and underserved populations. Comparable mission and patient base; operates the pharmacy/fulfillment infrastructure underlying Q Care Plus's services.

Emerging players

• myLAB Box: At-home STI and wellness testing company offering self-collected test kits. Adjacent to Q Care Plus's at-home testing service but focuses on the testing/kit side rather than full telehealth prescribing and care management.

Others

• Quest Diagnostics: National clinical laboratory network providing the 2,200+ in-person lab testing locations used by Q Care Plus for patient referrals. Ecosystem/infrastructure partner rather than a direct competitor.
• Molecular Testing Labs: CLIA-certified lab partner processing Q Care Plus's at-home HIV and STI test kits. Enabling ecosystem partner providing the back-end laboratory capability underlying the at-home testing product.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/getqcareplus
• LinkedInlinkedin.com/company/q-care-plus
• Instagraminstagram.com/getqcareplus

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Q Care Plus