What Progressive Communications does

Progressive Communications is a privately held information technology and network integration services firm headquartered in Macon, Georgia, operating as part of the Progressive Group of companies alongside sister divisions Progressive Government Services and Progressive Health Care Solutions. Founded in 1991, the company employs 251–500 people (with internal references to 400+ personnel including 200 certified engineers) and delivers end-to-end enterprise technology services to customers in education, healthcare, government, and hospitality. Its stated mission is to function as a 'one source' provider, replacing the multi-vendor model typically required to deploy network infrastructure, wireless systems, voice, cybersecurity, and managed IT services.

The company's service portfolio is organized into six core pillars: Network Verification & Implementation (engineering, project management, installation, and testing); Wireless Solutions (DAS, small cell, private LTE/CBRS, managed Wi-Fi, and public safety communications); Voice Solutions (Cloud PBX hosted VoIP with 50+ features); Managed Services & Support (24/7 Network Operations Center, operational support plans, Cloud Workspace Desktop-as-a-Service, Infrastructure-as-a-Service, and technology staffing); Cybersecurity (data boundary definition, network hardening, and remediation); and Electrical Estimating, Design Assist & Implementation. The technology stack is built on Cisco (Premier Partner), Extreme Networks (Diamond Partner), and Nutanix infrastructure, with HIPAA, SSAE-16, ISO 9001:2015, ISO 13485:2016, and ISO 14971:2019 compliance supporting regulated deployments in healthcare and senior living. The go-to-market is enterprise field sales with consultation-based engagement, supplemented by event presence (GAETC), content marketing, and earned media, distributed through a nationwide W-2 employee base.

Revenue is generated through a mix of subscription-based recurring managed services (NOC, Operational Support Plans, Cloud Workspace DaaS, IaaS) and project-based professional services (network engineering, installation, testing, and staffing solutions). Pricing is quote-based and not publicly disclosed; the Infrastructure-as-a-Service offering specifically eliminates upfront capital expenditure for customers in favor of predictable monthly costs. Geographic reach spans the Southeast United States, broader U.S. domestic markets, and Latin America, with offices in Macon (HQ), Boston, and Irving. Owner-led under CEO and Founder Mark Hurt and Co-Owner Teresa Hurt, the company has no disclosed institutional funding or venture backing.

Name

Progressive Communications

Legal name

Progressive Communications

Website

https://pcians.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

251–500 employees

Short description

Progressive Communications is a privately held, owner-led IT services firm based in Macon, Georgia, delivering network infrastructure, wireless, voice, managed services, and cybersecurity to enterprise customers in education, healthcare, government, and hospitality across the U.S.

Ownership category

akta.pro rank

Product category

Managed Network and IT Services

SIC

Communications Services, Nec (4899), Computer Communications Equipment (3576)

akta.pro primary industry

Neutral Host & In‑Building Connectivity (DAS/Small Cells) (HDAIAGAC)

akta.pro secondary industries

Small Cell & DAS Deployment (Pole/Street Furniture, In-Building DAS) (IMAFAIAE), Public Safety & Mission-Critical Mobile Operators (PPDR/MCX) (HDAIAAAI)

Keywords

• Managed network services
• Enterprise wireless solutions
• Network infrastructure integration
• Cybersecurity managed services
• Hosted VoIP systems

Headquarters

HQ city

Macon

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services & Support: Recurring managed services including Network Operations Center (NOC), Operational Support, Desktop as a Service (DaaS), Infrastructure as a Service (IaaS), and staffing solutions. Provided on subscription basis with monthly costs.
2. Network Infrastructure Implementation: Project-based network engineering, verification, installation, and testing services. Includes project management and installation for WAN/LAN solutions.
3. Operational Support Plans: Network Health Plan and Network Health and Performance Plan providing proactive monitoring and support for enterprise networks.
4. Staffing Solutions: Technology staffing services providing certified engineers and field technicians for surveys, project management, device installation and training. Team of 400+ employees available nationwide.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Progressive Communications provides end-to-end enterprise technology solutions spanning network verification and implementation, wireless infrastructure (DAS, small cell, private LTE/CBRS, Wi-Fi, public safety), VoIP/Cloud PBX voice services, managed services (24/7 Network Operations Center, DaaS, IaaS, staffing), cybersecurity, and electrical design and installation. The company serves education, healthcare, government, and hospitality organizations with a single-source approach, deploying certified engineers nationwide.

Product overview

Progressive Communications operates as a managed services provider offering an integrated portfolio of technology solutions structured around core service pillars. The Network Verification & Implementation service (comprising Network Engineering, Project Management & Installation, and Network Testing & Follow-Up sub-products) handles full lifecycle network deployment. Wireless Solutions encompasses five sub-products: Distributed Antenna Systems (DAS), Small Cell, Private LTE/CBRS, Wi-Fi, and Public Safety Communications. Voice Solutions provides VoIP and Cloud PBX hosted VoIP. Managed Services & Support includes the Network Operations Center, Operational Support (with Network Health and Network Health & Performance Plans), Desktop as a Service via Cloud Workspace, Infrastructure as a Service, and Staffing Solutions. The Cybersecurity practice offers integrated security solutions, while Electrical Estimating, Design Assist & Implementation rounds out the portfolio with electrical services. The company maintains strategic partnerships with Cisco and Extreme Networks as certified partners.

Differentiator

Problem solved

Functional benefit

Brands

• Cloud Workspace: Secure, reliable Desktop as a Service (DaaS) platform providing users with high-performance access to applications and data from any Internet-connected device

Products and services

• Network Verification & Implementation End-to-end network solutions for enterprise-level organizations, managing the entire process from initial concept verification through project management, installation, and testing. Includes site surveys, RF/cellular/heat map surveys, WAN and LAN engineering, full implementation, and ongoing performance monitoring.
• Wireless Solutions Comprehensive wireless solutions including Distributed Antenna Systems (DAS), Small Cell, Private LTE/CBRS, managed Wi-Fi, and Public Safety Communications (NFPA/IFC compliant) for enterprise organizations across arenas, hospitals, stadiums, multi-story buildings, and educational campuses.
• Voice Solutions VoIP solutions converging voice services onto data networks, including Cloud PBX hosted VoIP with full PBX functionality for seamless multi-location communication. Includes 50+ features such as auto attendant, call queuing, video conferencing, and mobile apps.
• Managed Services & Support Comprehensive IT management services including Network Operations Center (24/7 monitoring), Operational Support (Network Health Plans), Desktop as a Service (Cloud Workspace), Infrastructure as a Service, and Staffing Solutions with 400+ employees including 200 certified engineers.
• Cybersecurity Multi-level cybersecurity solutions including data boundary definition, software environment characterization, network hardening, and susceptibility assessment with remediation strategies. Designed for seamless integration into enterprise IT operations, with detection and containment of malicious activity.
• Electrical Estimating, Design Assist & Implementation Electrical services including precise cost estimation, collaborative design assist using advanced modeling tools, and full implementation from wiring through commissioning. Delivered with safety, code compliance, and energy efficiency as priorities.

Quantifiable outcome

• Over 50,000 homes served annually through Progressive Health Care Solutions for chronic condition management
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and major.

• CiscocoreTechnology or IntegrationCisco Premier Partner with access to Cisco networking equipment, certifications, and technical support. Team includes Cisco Certified Internetwork Experts (CCIE), the highest networking certification available.
• Extreme NetworkscoreTechnology or IntegrationExtreme Diamond Partner - the highest tier partner status. Provides networking infrastructure solutions including switches, routers, and wireless access points.
• NutanixmajorTechnology or IntegrationProgressive Communications uses Nutanix for virtualization and infrastructure solutions. Nutanix enables simple, scalable deployment without separate server and storage experts, reducing integration service costs for customers.
• Laurens County Board of EducationmajorStrategic or Co-development Partner$2,250,356 technology infrastructure upgrade project for nine schools, funded through SPLOST. Progressive provides network design, installation, and implementation services.
• Bibb County Board of EducationmajorStrategic or Co-development PartnerLong-term partnership to maintain large network for all schools in the Bibb County school district.
• Progressive Group of CompaniescoreOthersParent company of Progressive Communications. Includes Progressive Government Services and Progressive Health Care Solutions divisions.
• Progressive Health Care SolutionscoreStrategic or Co-development PartnerSister company designing, installing, training and monitoring medical grade networks. Enables telehealth and emergency response systems, managing chronic conditions in over 50,000 homes annually.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Presidio: National network integrator and managed services provider serving enterprise, government, education, and healthcare with Cisco, Extreme, and similar vendor partnerships. Closely comparable in service portfolio and customer mix.
• CDW: Large IT solutions provider with deep K-12, higher education, healthcare, and government practices. Competes head-to-head on E-rate-funded network infrastructure, managed services, and wireless deployments.
• Black Box Corporation: Network infrastructure integration and managed services firm with comparable wireless, voice, and data center offerings serving enterprise and public-sector clients.
• Converge Technology Solutions: Hybrid IT solutions provider delivering infrastructure, cloud, and managed services across education, healthcare, and government verticals with similar vendor-led integration model.
• Communication Technology Services (CTS): Specialist in DAS, small cell, and in-building wireless infrastructure for venues, hospitals, and enterprise. Direct overlap with Progressive's DAS, small cell, and private LTE/CBRS wireless practice.
• Optiv: Cybersecurity-focused solutions provider that also delivers managed security and infrastructure services, directly comparable to Progressive's cybersecurity plus managed services bundle.
• Dataprise: Managed IT services and network infrastructure provider with comparable mid-market enterprise, education, and healthcare customer focus and a 24/7 NOC offering.
• CBTS: IT managed services and network integration provider serving enterprise, healthcare, and public sector with cloud, voice, and managed services comparable to Progressive's portfolio.

Broad incumbents

• Insight Enterprises: Large-scale IT solutions provider with broader portfolio spanning hardware, software, services, and cloud; competes in the same verticals but at materially larger scale and with a wider offering.
• World Wide Technology (WWT): Large technology solutions provider with deep Cisco partnerships, integration services, and managed offerings serving enterprise and public sector; broader portfolio and larger scale than Progressive.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/PciansAmerica/featured
• Facebookfacebook.com/progressivecommunicationsinc
• LinkedInlinkedin.com/company/progressive-communications-inc.
• Xx.com/progressive_com

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Progressive Communications