What Track it Forward does

Track it Forward (legally OurVolts, LLC) is a privately held SaaS company headquartered in Oakland, California, that provides volunteer time tracking software for nonprofits, schools, emergency services, and service organizations. Founded in 2009 and commercially launched in 2011, the platform enables volunteers to log hours through a web application, native iOS and Android mobile apps, or on-site check-in kiosks, while administrators manage approvals, generate custom reports, and coordinate events. The platform supports advanced verification through signatures, photos, and GPS pins, offline mode for connectivity-limited environments, and multi-site group plans for chapter-based organizations.

The product is priced on a freemium subscription model with tiers ranging from free (for organizations under 25 volunteers) to Basic ($13.25/month per 100 users), Premium ($25/month), and Advanced ($37/month), with annual subscriptions offering a 20% discount and bulk pricing for 500+ users. Distribution is entirely self-serve via the website with a credit-card-free 30-day trial, supported by content marketing, organic social media, and a private Facebook community for volunteer coordinators. The company holds SOC 2 Type 2, GDPR, and FERPA compliance certifications and integrates with FACTS SIS for schools and Google/Apple SSO.

The company operates with a small team of approximately six people and is bootstrapped, with no disclosed institutional funding rounds. Customer logos span education (St. Francis High School, NYOS Charter School, Swinburne University, Faulkner University Jones School of Law), nonprofits (Ardoch, Parthenon Chapter of the Links, Hope Equine Rescue, PawPrint Ministries), healthcare (Visiting Nurse Association of Northern New Jersey, Loudoun Free Clinic), and emergency services (Nassau County ARES), with one cited customer saving $100k+ per year through reporting automation.

Name

Track it Forward

Legal name

OurVolts, LLC

Website

https://trackitforward.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

Track it Forward (OurVolts, LLC) is a bootstrapped Oakland-based SaaS platform that provides volunteer time tracking software to nonprofits, schools, emergency services, and service organizations via web, iOS, and Android applications on a freemium subscription model.

Ownership category

akta.pro rank

Product category

Volunteer Management Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Email, Calendar & Scheduling (BPAMAMAC)

Keywords

• Volunteer time tracking
• Volunteer management software
• Service hour logging
• Nonprofit volunteer software
• School service tracking

Headquarters

HQ city

Oakland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription-based SaaS: Tiered subscription model with pricing based on number of user accounts (volunteers). Plans range from free (basic tracking for organizations with less than 25 volunteers) to Basic ($13.25/month), Premium ($25/month), and Advanced ($37/month) for 100 users. Annual subscriptions receive 20% discount. Bulk pricing available for 500+ users.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Track it Forward sells a Software-as-a-Service volunteer time tracking platform available via web and native iOS/Android mobile apps, allowing organizations to log volunteer hours, approve and verify time, schedule events, and generate reports. The platform is sold on tiered subscription plans (Free, Basic, Premium, Advanced) plus custom multi-site group plans, targeting nonprofits, schools, school districts, colleges, law schools, adult service clubs, and emergency services organizations.

Product overview

Track it Forward is a volunteer time tracking software platform with a web application and mobile app as the core products. The platform offers tiered pricing plans (Free, Basic at $13.25/month, Premium at $25/month, and Advanced at $37/month) with escalating feature sets. Core features include Time Tracking, Event RSVPs, Reports, and Milestones in the Basic plan, with Premium adding Approve Hours, Digital Event Sign-In Sheet, and Community Service Directory. Advanced plan includes Advanced Verification with GPS/photo/signatures, Check In Kiosk, Offline Mode, Conditional Logic Formatting, and Text Messages. The platform also offers Enterprise-level Multi-Site Group Plans for organizations managing multiple chapters or sites.

Differentiator

Problem solved

Functional benefit

Products and services

• Track it Forward Web Application Primary web-based platform where volunteers log their hours online, view timesheets, and where administrators manage volunteers, approve hours, generate reports, schedule events, and communicate with volunteers. Sold to organizations (nonprofits, schools, service clubs, emergency services) on tiered subscription plans.
• Track it Forward Mobile App Native iOS and Android mobile application that lets volunteers log hours, access timesheets, and sign up for events, and lets administrators add volunteers, view hours, and approve/decline hour submissions. Includes offline mode that queues entries and syncs when connectivity is restored.
• Multi-Site Group Plans Enterprise offering that enables organizations with multiple chapters, programs, or sites to manage volunteer hours and reporting centrally through a single Track it Forward account with custom group pricing.
• FACTS SIS Integration School-specific integration with FACTS Student Information System (SIS) that enables automatic rostering of parents or students into Track it Forward and bidirectional hour data flow with the FACTS Family Portal. Sold to schools already using FACTS, with additional integration fees potentially applicable.

Quantifiable outcome

• 138,148 volunteer hours logged in the last 30 days
• +3 more outcomes

Named customers15 records

Segments8 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature10 records

Partnerships

One partnership is on record.

• FACTS (FACTS Family Portal)coreTechnology or IntegrationIntegration partnership with FACTS SIS (Student Information System) for schools. Enables automatic rostering of parents or students from FACTS directly into Track it Forward, and allows schools to send hour data back to the FACTS Family Portal. This integration streamlines administrative processes for schools already using FACTS.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• VolunteerHub: Volunteer management platform focused on nonprofits, schools, and corporate volunteer programs with hour tracking, scheduling, and reporting. Closely comparable product and target customer base to Track it Forward.
• Better Impact: Volunteer management software for nonprofits and schools, offering hour tracking, scheduling, and reporting. Directly competes with Track it Forward across the same primary verticals.
• VolunteerLocal: Volunteer scheduling and hour tracking platform aimed at events and nonprofit organizations. Comparable in self-serve onboarding and hour-tracking functionality.
• Galaxy Digital (VolunteerMatch Pro): Galaxy Digital's volunteer management products serve nonprofits and corporate volunteer programs with hour tracking, reporting, and engagement tools. Competes head-to-head in the same customer segments as Track it Forward.
• GetConnected: Volunteer engagement and tracking platform with mobile apps and reporting features, used by nonprofits and schools. Comparable feature set and target market.
• InitLive (by Community Brands): Volunteer scheduling, hour tracking, and event management platform serving nonprofits and associations. Closely comparable offering now part of a larger nonprofit software portfolio.

Broad incumbents

• SignUpGenius: Widely-used sign-up and scheduling platform that extends into volunteer hour tracking. Broader audience but overlapping volunteer use cases — frequently evaluated alongside Track it Forward by schools and nonprofits.
• WildApricot: Membership management platform for nonprofits and associations that includes event and volunteer features. Broad incumbent with overlapping SMB and nonprofit customer base.
• Salesforce.org (Nonprofit Cloud / Volunteers for Salesforce): Enterprise CRM suite with volunteer management functionality targeting larger nonprofits and educational institutions. Represents the consolidation threat from broad-incumbent suites bundling volunteer tracking.
• Bonterra (Network for Good / GivingDays): Suite of nonprofit software products covering fundraising, grants, and volunteer engagement. Competes at the broader nonprofit software layer rather than hour tracking specifically.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/trackitforward
• Facebookfacebook.com/trackitforward
• Instagraminstagram.com/trackitforward
• LinkedInlinkedin.com/company/track-it-forward

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Track it Forward