Secure Records Solutions

What Secure Records Solutions does

Secure Records Solutions (SRS) is a family-owned document management company headquartered in Thomasville, Georgia, founded in 2003 by W. Powell Jones. The company operates three integrated service lines covering the document lifecycle: offsite records storage, document scanning (including scan-on-demand and large-format scanning), and compliant shredding (including paper, hard drive, and media destruction). Underlying these services is a proprietary operational technology stack centered on a dynamic barcoding system and a searchable database that tracks stored records and enables retrieval within minutes or hours, supplemented by a secure web-based client portal. The company has expanded through four acquisitions into regional offices in Tallahassee, Florida and Augusta, Georgia, and holds NAID AAA, PRISM Privacy+, and Georgia Bureau of Investigation GCIC accreditations.

The company's go-to-market is sales-led, relying on direct account representatives who consult with clients in regulated industries. SRS targets five primary verticals — healthcare, legal, government, finance, and education — with secondary exposure to enterprise/corporate and automotive dealership clients. Revenue is generated through a mix of recurring subscription streams (offsite storage billed by space and duration, recurring shredding programs with 1-4 week pickup cadences) and project-based professional services (bulk scanning, one-time purges, retention policy consulting). Pricing is quote-based and not publicly disclosed; multi-year contracts are typical for enterprise accounts, while one-time project pricing applies to bulk digitization and legacy purges. Marketing is predominantly content-driven, with educational blog content, a resource center, SEO, email newsletters, and community shred-day events co-marketed with regional banks and credit unions.

SRS serves over 1,400 clients across 49 states and abroad, anchored by long-tenure relationships such as a 15-year municipal government engagement and enterprise logos spanning Fortune 500 corporations, aerospace and defense, banking, healthcare systems, and higher education. The company is privately held by the Powell Jones family, with no disclosed institutional investment, and continues to expand regionally through tuck-in acquisitions and service-line additions.

Name

Secure Records Solutions

Legal name

Secure Records Solutions

Website

https://securerecordssolutions.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Secure Records Solutions is a family-owned document management company founded in 2003, providing offsite records storage, document scanning, compliant shredding, and retention consulting to healthcare, legal, government, finance, education, and enterprise clients across 49 U.S. states.

Ownership category

akta.pro rank

Product category

Document Management Services

NAICS

Document Preparation Services (56141), Web Search Portals, Libraries, Archives, and Other Information Services (5192)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Corporate Records Storage (Commercial/Enterprise) (TLALALAA)

akta.pro secondary industries

Records Digitization & Archiving (Legacy Files, Retention Support) (BPAAAKAG), Secure & Vital Records Storage (Fireproof, Disaster-Recovery, Chain-of-Custody) (TLALALAI), Records Management, Retention & eDiscovery (Data Retention Governance) (HDAEADAL), Healthcare & Medical Records Storage (Hospitals, Clinics) (TLALALAD)

Keywords

• Records storage services
• Document scanning services
• Secure shredding services
• Records management consulting
• Media destruction services

Headquarters

HQ city

Thomasville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Supply Chain, Infrastructure, Technology or R&D

Revenue model

1. Records Storage Services: Ongoing offsite storage of physical documents with barcoding and database tracking. Clients pay for storage space utilized and duration of retention.
2. Document Scanning Services: Digitization of paper records including bulk scanning, large-format scanning, and scan-on-demand. One-time project fees for bulk conversions; per-request fees for scan-on-demand.
3. Shredding Services: Secure destruction of documents and media. Offered as one-time purges or ongoing scheduled programs with recurring pickup schedules (typically 1-4 weeks). Pricing based on volume and frequency.
4. Document Management Consulting: Advisory services for records management strategy, retention policy development, and compliance guidance.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Secure Records Solutions provides end-to-end physical and digital document lifecycle management for businesses, including secure offsite records storage with dynamic barcoding and a searchable database, professional document scanning (standard and large-format blueprints and engineering drawings), and compliant paper and digital media shredding services. The company also offers document management consulting, records retention policy development, and vendor transition services for healthcare, legal, government, finance, education, automotive dealership, and enterprise corporate clients.

Product overview

Secure Records Solutions is a family-owned document management company offering a unified suite of services centered on three core offerings: Scanning Services, Document Management, and Shredding Services. The Scanning Services include standard document scanning and specialized large-format scanning for blueprints and engineering drawings, complemented by Scan On Demand capability for selective digitization. Document Management encompasses offsite records storage with barcoding and searchable database, vendor transition services, and retention policy consulting. Shredding Services provide one-time purges, ongoing office shredding programs, and hard drive/media destruction, available via mobile onsite or offsite options. These services are designed to work together as an integrated document lifecycle management solution for businesses across legal, healthcare, government, finance, and education industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Scanning Services Professional document scanning services including standard document scanning and specialized large-format scanning for maps, blueprints, and engineering drawings up to 36 inches wide at 300 DPI or higher. Includes scan-on-demand capability for accessing specific records within minutes or hours without requiring full digitization of entire record sets. Designed for legal, healthcare, finance, and enterprise clients needing to convert paper records to digital.
• Document Management Comprehensive document management solutions including secure offsite records storage with a proprietary dynamic barcoding system and searchable database for retrieval within minutes, vendor transition assistance for clients moving from prior records management vendors, and records retention policy development tailored to industry-specific regulatory compliance needs such as HIPAA, FACTA, and FERPA.
• Shredding Services Compliant shredding services including one-time paper shredding purges for substantial document retirement, ongoing secure office shredding programs with scheduled pickups typically on 1-4 week cycles, and digital media and hard drive destruction with strict chain-of-custody protocols and certificates of destruction. Both mobile onsite and offsite shredding options are offered under NAID AAA standards.

Quantifiable outcome

• Recovered 10,000 square feet of office space
• +3 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Legally Copied (Tallahassee, FL)coreStrategic or Co-development Partner · 3 January 2023Merger completed January 3, 2023. Legally Copied, founded 24 years ago by Laura Scott-Dorsch, was a Tallahassee-based scanning, copying, printing, and presentation board service. The merger expanded SRS's presence in North Florida and added legal scanning expertise. Laura continues in a consulting capacity. This was SRS's fourth merger.
• Records Management Center (Augusta, GA)coreStrategic or Co-development PartnerMerger expanded SRS's presence in the Augusta, GA market. Records Management Center specialized in records storage and management services.
• Business Records Storage & Retrieval (Lakeland, FL)coreStrategic or Co-development PartnerMerger expanded SRS's Florida presence to include Lakeland market. Part of SRS's growth strategy through regional acquisitions.
• First Commerce Credit Union (FCCU)minorGTM or Marketing PartnerCo-marketing partnership for community shredding events. FCCU hosts shred days with SRS providing on-site mobile shredding services. Events are free and open to the public, building brand awareness in local communities.
• Moultrie Bank & TrustminorGTM or Marketing PartnerCommunity shredding event partnership. Bank hosts shred day and SRS provides mobile shredding services for community members.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Corodata: Records storage, document scanning, and shredding provider serving legal, healthcare, financial, and government clients. Comparable regional-to-mid-market competitor offering the same document lifecycle services SRS provides.
• Shred-it (Stericycle): Specialist in document destruction and workplace shredding services, now part of Stericycle. Directly comparable to SRS's recurring office shredding program, one-time purges, and hard drive destruction services.
• Access Information Management: Provider of records storage, secure shredding, digital conversion, and document management to regulated industries. Closely comparable mid-market peer to SRS across the same storage/scanning/shredding service trio.
• Vital Records Control: Family-operated records management company with NAID AAA-certified shredding, offsite storage, and digital solutions. Highly comparable to SRS on size, ownership profile, service mix, and regulated-industry focus.
• Crown Records Management: NAID AAA-certified provider of records storage, secure shredding, and document imaging services. Comparable mid-market peer to SRS in secure records management and shredding for regulated industries.
• DataBank: Records and information management company offering document storage, scanning, and destruction. Direct competitor to SRS's secure records storage and digitization services for enterprise and regulated clients.

Broad incumbents

• Recall (now Iron Mountain): Global records and information management provider acquired by Iron Mountain. Historically one of the closest direct competitors to SRS in physical storage and digital conversion for enterprise accounts.
• Iron Mountain: Global leader in physical and digital records storage, secure shredding, and information management. Comparable to SRS as the dominant incumbent in the same corporate records storage, scanning, and secure destruction categories SRS serves across healthcare, legal, government, and finance.
• ARC Document Solutions: Provider of document solutions including scanning, digital archiving, and print management for enterprises. Partially comparable to SRS on the digital conversion and document management side of the service mix.

Emerging players

• Document Scanning Services / Scan2Plan-style scanning specialists: Niche and regional document scanning/digitization service providers. Comparable to SRS's scanning and large-format digitization offerings, but without the bundled storage and shredding suite.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SecureRecords
• Facebookfacebook.com/SecureRecordsSolutions

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Secure Records Solutions