Customised Freight Solutions

What Customised Freight Solutions does

Customised Freight Solutions Pty Ltd is an Australian freight management company founded in 2006 and headquartered at 27 Research Drive, Croydon South, Victoria. The company operates as a 3PL/4PL freight broker arranging air, road, and rail transport across Australia, with dedicated regional service lines covering the East Coast, Tasmania, and Western Australia, and additional international and sea freight capability for importers and manufacturers. Its customer base is primarily B2B — multi-site retailers, wholesalers, eCommerce operators, and businesses with specialised freight needs such as dangerous goods, perishables, oversized cargo, and time-critical shipments — supplemented by importers and manufacturers requiring customs clearance and irregular shipments.

Operationally, CFS runs on a Transport Management System platform (Machship) accessed via a self-serve client portal, providing instant multi-carrier quoting, automated booking, manifesting, label creation, live tracking, automatic POD attachment, and consolidated invoicing. The platform exposes APIs that integrate with customer ERP and CRM systems, and the company markets 370+ carrier network partners and 1,500+ logistics partnerships as the basis of its multi-modal reach. Tech differentiators are concentrated in integration and interoperability rather than proprietary IP.

The commercial model is a sales-led, quote-based managed services business with 24/7 support and a stated 5-minute average response time. Pricing is not publicly disclosed; revenue accrues from freight arrangement and management fees. The go-to-market combines inbound demand generation (website, SEO, blog, newsletter, free freight analysis), direct phone/email sales, and a self-serve portal for existing customers. Headcount is reported at 1–10 employees, indicating that CFS operates as a relationship-driven brokerage. No funding, M&A, leadership, or regulatory actions were identified in the source data.

Name

Customised Freight Solutions

Legal name

Customised Freight Solutions Pty Ltd

Website

https://cfsolutions.com.au

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Customised Freight Solutions is an Australian 3PL/4PL freight broker arranging air, road, rail, and sea transport nationwide, serving multi-site retailers, eCommerce businesses, and importers with specialised freight requirements through a Machship-based TMS and integrated ERP/CRM workflows.

Ownership category

akta.pro rank

Product category

Freight Forwarding and Logistics Services

NAICS

Freight Transportation Arrangement (488510)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Freight Brokerage (Truckload/LTL/Intermodal) (TLAIAEAC)

akta.pro secondary industries

Digital Freight Brokerage / Freight Marketplace Platforms (TLADAMAO), Dedicated Lanes & Mini-Bid / RFP Marketplace Platforms (TLAEAJAG)

Keywords

• Freight forwarding services
• Transport management system
• 3PL 4PL logistics
• Multimodal freight management
• Freight brokerage services

Headquarters

HQ city

Croydon

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Freight Management Services: The company generates revenue through freight management and logistics services, acting as a freight broker/3PL/4PL provider. Revenue is derived from arranging and managing freight transportation across air, road, and rail modes for customers. They provide consolidated invoicing and charge for the overall management of freight operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Customised Freight Solutions is an Australian freight management provider that arranges and manages multimodal freight transportation (air, road, rail) as a 3PL/4PL for B2B customers. Core offerings include domestic air, road, and rail freight services, regional service lines (East Coast, Tasmania, WA), specialised project work, and a Transport Management System (TMS) platform delivered via MachShip that enables API integration with customer ERP/CRM systems, real-time tracking, multi-carrier pricing, automated booking, manifesting, and consolidated invoicing.

Product overview

Customised Freight Solutions is a freight management company offering a portfolio of transport services across air, road, and rail modes, complemented by a proprietary Transport Management System (TMS) platform. Their service offering includes core freight services (Air Freight, Road Freight, Rail Freight), specialised Project Work, and regional services (East Coast, Tasmanian, WA Freight). The TMS platform integrates with existing business systems via API and provides features including instant freight quotes, live tracking, consolidated invoicing, and multi-carrier management. Additional services include freight analysis and insurance. The company positions itself around technology integration and single-point-of-contact logistics management.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Freight Services Domestic air cargo freight services for urgent, time-sensitive shipments across Australia, providing fast delivery and reliability for just-in-time inventory and perishable goods. Targeted at B2B customers requiring expedited transit.
• Road Freight Services Versatile road freight solutions for intrastate, interstate, and regional deliveries, offering cost-effective options from small parcels to full truckloads with door-to-door service. Targeted at B2B customers shipping domestically across Australia.
• Rail Freight Services Rail freight solutions for long-distance bulk shipments, providing economical and environmentally sustainable transport options across major corridors in Australia. Targeted at B2B customers moving bulk goods.
• Specialised Project Work Customised freight solutions for complex, oversized, or project-specific logistics requirements requiring specialized handling and planning. Targeted at B2B customers with non-standard freight needs.
• East Coast Freight Services Specialised freight services covering air, road, and rail options along Australia's eastern seaboard. Targeted at B2B customers moving freight along the East Coast of Australia.
• Tasmanian Freight Services Freight services for Tasmania including air, sea, and road options connecting Tasmania with mainland Australia. Targeted at B2B customers needing Tasmania-mainland freight flows.
• WA Freight Services Freight solutions for Western Australia covering air, road, and rail services. Targeted at B2B customers moving freight to/from Western Australia.
• Transport Management System (TMS) Platform Technology platform providing real-time freight tracking, instant quoting, booking automation, manifest generation, and consolidated invoicing across multiple carriers, integrated with customers' ERP/CRM systems via API. Targeted at B2B customers using CFS for freight management.
• Freight Insurance Freight insurance coverage options to protect shipments during transit. Targeted at B2B customers shipping goods via CFS.

Quantifiable outcome

• 28% freight cost savings reported by customers
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

One partnership is on record.

• MachshipcoreTechnology or IntegrationMachship provides the client portal platform used by CFS for their TMS operations. The platform enables real-time communication, booking management, tracking, and integration with customer ERP/CRM systems. This is a core technology partnership providing the operational backbone for customer-facing services.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• XPO Logistics / GXO Logistics: Global contract logistics and freight brokerage incumbents offering multi-modal freight management, technology integration, and 3PL services; comparable to CFS in the TMS-enabled freight brokerage and 3PL space but at enterprise scale.
• Kuehne+Nagel: Global freight forwarding and contract logistics leader with extensive Australian operations spanning road, air, sea, and integrated 3PL/4PL; overlaps with CFS's freight forwarding, 3PL, and TMS-backed offering but operates as a global incumbent rather than a regional specialist.
• DHL Supply Chain (Australia): Global 3PL/4PL provider with Australian operations covering warehousing, transport management, and multi-modal freight; overlaps with CFS's TMS-integrated freight management proposition as part of a much broader end-to-end supply chain portfolio.

Direct peers

• Mainfreight: Trans-Tasman freight forwarding and 3PL operator with strong Australia-New Zealand domestic and international coverage; offers multi-modal capability and TMS integration comparable to CFS's value proposition for mid-market and enterprise shippers.
• Northline: Australian national freight forwarding, 3PL, and distribution specialist operating road, rail, air, and sea services with a focus on remote and regional Australia; comparable to CFS in serving multi-site B2B customers needing nationwide and Tasmania/WA corridor coverage.
• Team Global Express: One of Australia's largest domestic road, rail, and air freight providers offering parcel, freight, and logistics services with national network coverage; directly comparable to CFS in serving Australian multi-site B2B customers with multi-modal freight.
• Toll Group: Major Asia-Pacific freight forwarding and logistics provider offering domestic road/rail/air freight and contract logistics in Australia; comparable to CFS in the multi-modal, multi-site freight management use case though at significantly larger scale.
• Kings Transport: Australian freight and logistics provider offering road freight, warehousing, and specialised transport for retail and industrial customers; comparable to CFS in targeting multi-site B2B and specialised freight segments across Australia.

Emerging players

• Ofload: Australian digital freight platform using technology to optimize road freight procurement for shippers and carriers; overlaps with CFS's road freight and TMS-enabled brokerage proposition but focuses on tech-driven automation versus CFS's high-touch service model.
• FreightExchange: Australian digital freight marketplace connecting shippers directly to road carriers with instant quoting and tracking; competes with CFS's road freight brokerage offering via a pure-play digital model without the relationship-led, multi-modal breadth.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Customised Freight Solutions