Hendrick Health

What Hendrick Health does

Hendrick Health is a non-profit regional healthcare system founded in 1924 and headquartered in Abilene, Texas. It operates three hospital campuses — Hendrick Medical Center (north Abilene), Hendrick Medical Center South (Abilene), and Hendrick Medical Center Brownwood (acquired 2020) — supported by Hendrick Clinic, a multi-specialty group practice. The system serves residents of West Central Texas and the broader Texas Midwest, with service lines spanning emergency care, orthopedics, cardiology, gastroenterology, and a specialized maternal-neonatal platform comprising The BirthPlace, a dedicated Obstetric Emergency Department, and the region's only Level III NICU. Patients access care via in-person visits, scheduled appointments, walk-in emergency services, and telemedicine partnerships.

The underlying technology stack is conventional healthcare IT: electronic medical records, a patient portal, a mobile app, and an acute specialty telemedicine partnership with Access TeleCare to extend specialty coverage (notably stroke response) to rural referral partners. The BirthPlace centralization (closing the South campus L&D effective May 31, 2026) consolidates advanced obstetric and neonatal capability at the north campus, with Brownwood maintaining its own obstetric services. The system holds HIPAA, Section 1557/ADA, and price-transparency compliance, and is designated a Children's Miracle Network Hospital.

Revenue is generated primarily through fee-for-service billing across inpatient, outpatient, emergency, and specialty services, supplemented by foundation fundraising and charitable contributions. Pricing is administered through standard insurance billing, price-transparency-compliant estimates, and financial assistance programs for uninsured and underinsured patients. The organization's go-to-market is direct-to-consumer through owned facilities and clinic locations, with no venture capital backing; governance is administered by a Board of Trustees.

Name

Hendrick Health

Legal name

Hendrick Health

Website

https://hendrickhealth.org

Company type

Private

Founded year

1924

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Hendrick Health is a non-profit regional healthcare system operating three hospitals and a multi-specialty clinic across the Texas Midwest, serving West Central Texas residents through acute care, emergency, specialty, and maternal-neonatal services including a Level III NICU.

Ownership category

akta.pro rank

Product category

Regional Acute Care Hospital Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)

akta.pro secondary industries

Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC), Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)

Keywords

• Acute hospital services
• Emergency medical care
• Maternal neonatal care
• Specialty clinic services
• Telemedicine partnerships

Headquarters

HQ city

Abilene

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare delivery through hospitals, emergency departments, clinics, and outpatient services. Revenue generated from patient services billed to insurance or patients directly.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Hendrick Health delivers comprehensive healthcare services across three hospital campuses in Abilene and Brownwood, Texas, supplemented by a multi-specialty medical group (Hendrick Clinic) and digital patient tools (patient portal and mobile app). The system provides acute care, emergency services, surgical procedures, and outpatient specialty care including orthopedics, cardiology, and gastroenterology, with distinctive offerings in maternal-neonatal care (Level III NICU, Obstetric Emergency Department) and acute specialty telemedicine partnerships for stroke and specialty care.

Product overview

Hendrick Health is a regional healthcare system providing integrated hospital and medical services across multiple campuses in the Texas Midwest. The system operates a platform-plus-multiple-facilities model centered on three hospitals (Hendrick Medical Center in north Abilene, Hendrick Medical Center South, and Hendrick Medical Center Brownwood), supplemented by Hendrick Clinic (a multi-specialty medical group). Key service lines include The BirthPlace (with dedicated Obstetric Emergency Department and Level III NICU), and specialty services in orthopedics, cardiology, and gastroenterology. The organization also provides digital patient services including a mobile app and patient portal for access to medical records and care management.

Differentiator

Problem solved

Functional benefit

Brands

• Hendrick Clinic: Multi-specialty medical group offering a broad range of specialties to the West Central Texas region.

Products and services

• Hendrick Medical Center The main hospital campus in north Abilene (1900 Pine Street) offering comprehensive medical services including emergency care, labor and delivery, and a Level III Neonatal Intensive Care Unit, serving patients across the Texas Midwest region.
• Hendrick Medical Center South A fully functioning hospital campus in Abilene where labor and delivery services are scheduled to close May 31, 2026 as part of centralization; the hospital remains operational for other services.
• Hendrick Medical Center Brownwood A regional hospital facility in Brownwood, Texas not affected by the Abilene BirthPlace centralization, remaining open for all obstetric, labor and delivery, and acute care needs.
• The BirthPlace at Hendrick Medical Center Centralized labor and delivery facility at Hendrick Medical Center north campus featuring a Level III NICU, Obstetric Emergency Department, and coordinated maternal and newborn care for pregnant and postpartum patients in the Texas Midwest region.
• Obstetric Emergency Department (OBED) Dedicated emergency department for pregnant and postpartum patients (20 weeks through six weeks post-delivery), staffed by maternal-fetal care specialists and located on the fourth floor of the Jones Building at Hendrick Medical Center.
• Hendrick Clinic A multi-specialty medical group offering a broad range of medical specialties to the West Central Texas region through Hendrick Health providers.
• Bone & Joint Services Orthopedic care offering surgical and non-surgical treatment for injuries and joint conditions through Hendrick Clinic Bone and Joint, serving patients in the Texas Midwest region.
• Heart & Vascular Services Cardiac care providing preventive care, diagnosis, and advanced treatment for heart conditions through Hendrick Health Heart and Vascular.
• Gastroenterology Services Digestive health care offering screenings, diagnoses, and treatment for digestive conditions through Hendrick Clinic Gastroenterology.
• Hendrick Health App Mobile application for patients to access services and manage their healthcare with Hendrick Health.
• Patient Portal Online portal for patients to access medical records, communicate with providers, and manage appointments and billing.

Quantifiable outcome

• 40% transfer reduction achieved at partner hospital using telemedicine solutions
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Access TeleCarecoreStrategic or Co-development Partner · 25 March 2026Hendrick Health partners with Access TeleCare, the nation's largest acute specialty telemedicine provider, to deliver specialty care and improve stroke response times. This partnership is part of the federal Rural Health Transformation Program and helps avoid costly patient transfers while bringing expert specialty care to rural patients.
• Children's Miracle Network HospitalscoreStrategic or Co-development PartnerHendrick Health is a designated Children's Miracle Network Hospital partner, supporting pediatric patients and families through fundraising, Miracle Kids programs, and direct support for children's healthcare services.
• Palo Pinto General HospitalminorImplementation/ SI/ Consulting PartnerCase study partner demonstrating 40% transfer reduction using acute specialty telemedicine solutions, illustrating Hendrick Health's telemedicine model effectiveness.
• CarolinaEast Medical CenterminorImplementation/ SI/ Consulting PartnerCase study partner demonstrating 3,600+ annual virtual encounters through telehealth-first model as a reference implementation of telemedicine solutions.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Ascension Texas (Ascension Providence / Seton): Non-profit Catholic health system operating multiple hospitals across Texas. Similar non-profit, multi-specialty model with broader geographic reach and access to system-level capital and clinical resources.
• Ardent Health Partners: NYSE-listed operator of acute care hospitals and ambulatory sites across multiple states, including Texas. Comparable regional-hospital operating model with publicly disclosed financials and growth-oriented M&A track record relevant as a strategic comparator.
• Texas Health Resources: Large non-profit health system serving North Texas with extensive hospital and outpatient footprint. Comparable non-profit, multi-hospital operating model with broader geographic reach and specialty capability.
• Baylor Scott & White Health: Largest non-profit health system in Texas, operating 50+ hospitals statewide including North Texas, Central Texas, and Hill Country regions. Provides specialty depth and capital scale Hendrick lacks and competes for regional referrals.
• AdventHealth Central Texas: Non-profit, faith-based health system with a regional hospital in the Killeen/Temple corridor. Similar non-profit, multi-specialty community-hospital operating model serving Texas regional markets.

Others

• Access TeleCare: Nation's largest acute specialty telemedicine provider and current Hendrick partner. Relevant adjacent technology provider whose platform underpins Hendrick's tele-stroke and specialty telemedicine outcomes; could be considered a strategic supplier rather than competitor, but represents a comparable operating model for rural specialty care delivery.
• Children's Miracle Network Hospitals: National non-profit affiliation network of pediatric hospital partners; Hendrick Health is a designated CMN Hospital. Relevant ecosystem/brand comparator for fundraising, pediatric brand positioning, and community engagement strategies.

Direct peers

• Shannon Health: Regional non-profit health system anchored in San Angelo, TX, with similar rural Texas Midwest catchment and comparable multi-specialty acute care footprint. Highly comparable in scale, mission, and rural-market dynamics to Hendrick Health.
• Covenant Health: Regional non-profit health system based in Lubbock, TX, operating multiple hospitals across West Texas. Closest geographic and scale peer to Hendrick Health, serving overlapping rural West Texas populations with similar multi-specialty service lines.
• Midland Memorial Hospital: Community-owned regional hospital in Midland, TX, serving West Texas with comparable scope of acute and outpatient services. Direct peer in geography, scale, and non-profit community-hospital operating model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hendrickhealth
• Xx.com/HendrickHealth

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hendrick Health