Delta Computer Group
Delta Computer Group is an IT solutions provider (firmographic identity), while the detailed operational data describes a multivendor data center maintenance and managed infrastructure services business serving enterprise customers across 16+ OEM brands, now part of Park Place Technologies following a 2024 merger.
- Company typePrivate
- Founded1999
- HeadquartersFarmingdale, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Delta Computer Group does
Delta Computer Group is described in firmographic data as an integrated and innovative technology company providing customized IT solutions, founded in 1990 and headquartered in Farmingdale, United States, with 101-250 employees. The available detailed business data, however, describes the operations of Service Express, a multivendor data center maintenance provider that completed a merger with Park Place Technologies in 2024. The company delivers third-party maintenance services for server, storage, network, and software infrastructure across 16+ OEM brands including Cisco, Dell EMC, HPE, IBM, Juniper, Lenovo, and Oracle. Its core technology is the ExpressConnect® platform, an all-in-one system providing 24/7 hardware support monitoring, automated ticketing, real-time status tracking, and integration with 10+ third-party ticketing and monitoring platforms. The company also offers managed infrastructure services delivered through a ServiceNow-powered customer portal, covering backup and recovery, operating systems, IaaS, connectivity, infrastructure security, managed public cloud, and application services. Additional offerings include hardware procurement and IT asset disposition.
The business model is built on multi-year enterprise maintenance contracts and managed services engagements, generating recurring subscription and managed services revenue supplemented by hardware sales. The go-to-market motion is enterprise field sales with dedicated account teams and customer success managers, supported by IBM Business Partner channel relationships. The company serves mid-to-large enterprise organizations seeking cost-effective alternatives to OEM maintenance contracts, with particular depth in the IBM Power and IBM i installed base. Customer segments span entertainment, logistics, food distribution, and cloud services, and the combined Park Place Technologies merger positions the entity as the #1 rated data center maintenance provider with 28+ global service locations.
Note: A significant data discrepancy exists between the firmographic identity of Delta Computer Group (Farmingdale, USA, founded 1990) and the detailed business profile (Service Express, Grand Rapids, Michigan, founded 1999, acquired by Park Place Technologies in 2024). The analytical output above is grounded in the most detailed data available; the firmographic header metadata does not align with the operational substance of the input.
Delta Computer Group firmographics
Firmographics- Name
- Delta Computer Group
- Legal name
- Service Express Inc.
- Website
- https://deltacomputergroup.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Delta Computer Group is an IT solutions provider (firmographic identity), while the detailed operational data describes a multivendor data center maintenance and managed infrastructure services business serving enterprise customers across 16+ OEM brands, now part of Park Place Technologies following a 2024 merger.
- Ownership category
- akta.pro rank
Where Delta Computer Group is headquartered
LocationHeadquarters
- HQ city
- Farmingdale
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Delta Computer Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Data Center Maintenance Services: Third-party maintenance contracts for multivendor server, storage, network, and software support. Covers hardware support beyond OEM warranty and support contract periods. Revenue generated through annual or multi-year maintenance agreements.
- Managed Infrastructure Services: Managed services including backup & recovery, operating systems, Infrastructure as a Service (IaaS), connectivity, infrastructure security, public cloud, application services, and service delivery management. Provided through ServiceNow-powered customer portal.
- Hardware Solutions: Data center hardware sales including new equipment procurement and IT Asset Disposition (ITAD) services for end-of-life equipment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom enterprise agreements based on infrastructure scope and service requirements |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Delta Computer Group product offering
Product offeringCore offering
Delta Computer Group provides multivendor data center maintenance, managed infrastructure services, and customized hardware solutions for enterprise organizations. The company supports server, storage, network, and software infrastructure across 16+ OEM brands, and manages customer maintenance operations through its proprietary ExpressConnect® platform. Hardware solutions include new equipment procurement and IT Asset Disposition services.
Product overview
Service Express (now a Park Place Technologies company) offers a platform-plus-services architecture centered on ExpressConnect®, an all-in-one maintenance management platform providing automated monitoring, ticketing, account management, and third-party integrations. This core platform is paired with Data Center Maintenance services supporting multivendor hardware (servers, storage, networks) from OEM partners including Cisco, Dell EMC, HPE, IBM, Juniper, Lenovo, and others, and extended through Managed Infrastructure Services (Managed Backup & Recovery, Managed Operating Systems, IaaS, Connectivity, Infrastructure Security, Managed Service Delivery, Managed Public Cloud, Application Services) delivered via ServiceNow, plus Hardware Solutions encompassing Data Center Hardware sales and IT Asset Disposition.
Differentiator
Problem solved
Functional benefit
Brands
- ExpressConnect®: Ticketing and account management platform for server, storage and network maintenance. Provides monitoring, ticketing, account management and integrations functionality.
Products and services
- Data Center Maintenance Multivendor server, storage, network, and software support services designed to increase uptime for enterprise data centers. Covers OEM hardware from Arista, Brocade, Cisco, Dell EMC, Extreme Networks, F5, Fujitsu, Hitachi, HPE, IBM, Juniper, Lenovo, Nutanix, StorageTek, Sun/Oracle, Supermicro, and Teradata, including support beyond OEM warranty and End-of-Service-Life dates.
- Managed Infrastructure Services Suite of managed services delivered via a ServiceNow-powered customer portal covering Managed Backup & Recovery, Managed Operating Systems, Infrastructure as a Service, Connectivity Services, Infrastructure Security Services, Managed Service Delivery, Managed Public Cloud, and Application Services for enterprise customers.
- Hardware Solutions Customized hardware solutions including data center hardware procurement sales and IT Asset Disposition services to meet budget and performance objectives for enterprise data center customers.
- ExpressConnect® Proprietary all-in-one platform for hardware maintenance support management providing 24/7 hardware support monitoring, automated ticket creation, real-time ticket status tracking, maintenance insights, and agreement visibility. Integrates with over 10 top ticketing and monitoring platforms for server, storage, and network maintenance customers.
Quantifiable outcome
- $5 million in savings for international delivery company across 28 locations through streamlined data center support
Companies that use Delta Computer Group
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Delta Computer Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
Delta Computer Group partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and flagship.
- IBMcoreIBM Business Partner status enabling Service Express to deliver comprehensive IBM solutions including Power systems, AIX, and IBM i support. Joint go-to-market as 'full-service IBM business partner' with access to IBM resources, expertise, and customer referrals. iAdmin training events focused on IBM i skills development.
- ServiceNowcoreServiceNow powers the Managed Infrastructure Services Customer Portal for ticketing and account management covering backup/recovery, IaaS, infrastructure security, managed public cloud, service delivery, and operating systems.
- Park Place TechnologiesflagshipService Express completed a merger with Park Place Technologies, combining two market leaders in data center maintenance. This merger creates the #1 rated provider with expanded global service capabilities and customer base.
- Arista, Brocade, Cisco, Dell EMC, Extreme Networks, F5, Fujitsu, Hitachi, HPE, Juniper, Lenovo, Nutanix, StorageTek, Sun/Oracle, Supermicro, TeradatacoreMulti-vendor support partnerships across 16+ OEM brands enabling comprehensive data center maintenance coverage. Supported products span servers, storage, networking, and software across enterprise infrastructure.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Delta Computer Group competitors and assessment
Company assessmentDirect peers
- Park Place Technologies: Park Place Technologies is the parent company post-merger and the most direct peer: a global third-party maintenance provider for data center server, storage, and networking hardware across multivendor OEM estates with an overlapping customer base.
- Curvature: Curvature is a long-standing third-party hardware maintenance provider for Cisco, Dell EMC, HPE, and other enterprise OEMs; now part of the Park Place Technologies family, making it a sibling competitor with virtually identical service offerings to Service Express.
- Rahi Systems: Rahi Systems delivers data center infrastructure solutions including hardware integration, managed services, and multivendor support across global enterprise customers, competing directly with Service Express in third-party maintenance and managed infrastructure.
- Maintech: Maintech is a third-party data center hardware maintenance provider offering multivendor server, storage, and network support on global contracts, directly comparable to Service Express's core maintenance business.
- XS International: XS International provides independent multivendor IT hardware maintenance and managed services for enterprise data centers, with a customer and service portfolio closely overlapping Service Express's multivendor TPM offering.
Broad incumbents
- IBM Technology Support Services: IBM's Technology Support Services is the OEM incumbent that Service Express competes against for IBM Power, AIX, and storage support, offering direct vendor support contracts at premium price points that TPM providers undercut.
- HPE Pointnext Services: HPE Pointnext is HPE's full-stack services arm covering hardware support, managed services, and consulting, and is the OEM service provider that Service Express's multivendor HPE/Arista/Brocade support offerings most directly displace.
- Dell Technologies Services: Dell Technologies Services provides OEM hardware support and managed infrastructure across Dell PowerEdge servers, Dell EMC storage, and adjacent networking gear, competing head-to-head with Service Express's Dell EMC maintenance practice.
- CDW: CDW is a large enterprise IT solutions reseller and managed services provider covering hardware sales, lifecycle services, and multivendor support; it overlaps with Service Express's hardware solutions and managed infrastructure services lines at the enterprise level.
- Insight Enterprises: Insight Enterprises is a global integrator offering hardware procurement, managed services, and multivendor support across enterprise data center estates, comparable to Service Express's hardware and managed infrastructure offerings.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Delta Computer Group social profiles
Digital presenceDelta Computer Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Delta Computer Group leadership team
Management profileNumber of profiles
Profiles1 record
Delta Computer Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Delta Computer Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Delta Computer Group
What does Delta Computer Group do?
Delta Computer Group provides multivendor data center maintenance, managed infrastructure services, and customized hardware solutions for enterprise organizations. The company supports server, storage, network, and software infrastructure across 16+ OEM brands, and manages customer maintenance operations through its proprietary ExpressConnect® platform. Hardware solutions include new equipment procurement and IT Asset Disposition services.
Is Delta Computer Group a public or private company?
Delta Computer Group is a private company. It is classified as corporate owned and is currently operating.
When was Delta Computer Group founded?
Delta Computer Group was founded in 1999. It employs 101 to 250 people.
Where is Delta Computer Group based?
Delta Computer Group is headquartered in Farmingdale, United States, in the North America region.
How does Delta Computer Group make money?
Three revenue lines are on record. Data Center Maintenance Services are the primary driver. The others are managed Infrastructure Services and hardware Solutions.
Who are Delta Computer Group's main competitors?
Direct peers on record are Park Place Technologies, Curvature, Rahi Systems, Maintech and XS International. Broad incumbents are IBM Technology Support Services, HPE Pointnext Services, Dell Technologies Services, CDW and Insight Enterprises.
Does Delta Computer Group have an API?
No public API is recorded for Delta Computer Group.