YouMed

What YouMed does

YouMed is a Vietnamese healthcare technology platform founded in 2018 and headquartered in Ho Chi Minh City, operating as a mobile-first appointment booking and telemedicine marketplace. The company connects individual patients with 1,000+ doctors, 25+ hospitals, and 100+ clinics across Vietnam, and additionally facilitates vaccination scheduling through major chains such as VNVC and Long Châu. Beyond booking, YouMed runs a medical content portal (Tin Y tế) authored by doctors and pharmacists, a knowledge-base for drug and disease information, and a related health-services platform (Y360). The company's primary customer segments are individual patients (long-tail consumer demand) and healthcare providers seeking digitization of appointment scheduling and patient management.

The underlying technology stack comprises native iOS and Android mobile applications, a web platform at youmed.vn, and integrations with hospital information systems enabling confirmed queue numbers and time-slot booking. YouMed holds ISO 27001:2013 information security certification and claims HIPAA-aligned health data protection, and its health information portal has been awarded HONcode certification by the Health on the Net Foundation. The platform supports video and audio telemedicine consultations across 20+ specialties and has introduced a text-based AI Medical Assistant (Trợ lý y khoa) for patient navigation. Notable commercial partnerships include tier-1 Vietnamese public and military hospitals (e.g., Bệnh viện Quân Y 175, Bệnh viện Nhi Đồng 2, Bệnh viện Ung Bướu TPHCM), the University of Medicine and Pharmacy Ho Chi Minh City, and pharmaceutical/medical associations for content credibility.

YouMed operates a product-led, transaction-based revenue model. The three documented revenue streams are: (i) transaction fees on appointment bookings with connected hospitals and clinics, (ii) telemedicine consultation fees that vary by doctor on a 15-minute session basis, and (iii) transaction fees on vaccination bookings. The go-to-market motion is primarily self-serve via the mobile app and web, supplemented by content marketing, social media presence across Facebook, YouTube, LinkedIn, and Zalo, and earned media coverage in Vietnamese outlets. The company is privately held, operating as a limited liability company (Công Ty TNHH YouMed Việt Nam), and serves the Vietnamese domestic market exclusively with no disclosed funding rounds or revenue figures.

Name

YouMed

Legal name

Công Ty TNHH YouMed Việt Nam

Website

https://youmed.vn

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

YouMed is a Vietnamese mobile-first healthcare booking platform, founded in 2018 in Ho Chi Minh City, connecting patients with 1,000+ doctors, 25+ hospitals, and 100+ clinics via appointment booking, telemedicine, and vaccination scheduling, supported by a doctor-authored medical content portal.

Ownership category

akta.pro rank

Product category

Healthcare Booking Platform

NAICS

Offices of Physicians (62111), Offices of Physicians (6211)

SIC

Services-Health Services (8000)

akta.pro primary industry

Specialist Referral & Appointment Booking Platforms (HLALALAB)

akta.pro secondary industries

Appointment Scheduling & Online Booking (HLACADAA), Multi-Specialty Telehealth Provider Marketplaces (HLALALAA), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

Keywords

• Healthcare appointment booking
• Telemedicine consultations
• Doctor booking platform
• Vaccination scheduling
• Medical information portal

Headquarters

HQ city

Ho Chi Minh City

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Appointment Booking Commission: Platform earns transaction fees from booking appointments with connected hospitals and clinics
2. Telemedicine Consultation Fees: Revenue from online doctor consultations; consultation costs vary by doctor, 15 minutes per session
3. Vaccination Booking: Booking service for vaccination centers including HPV, dengue fever, hepatitis A-B, and flu vaccines

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

YouMed operates a mobile and web-based healthcare booking marketplace that connects individual patients with a network of 1,000+ doctors, 25+ hospitals, 100+ clinics, and major vaccination chains across 40+ medical specialties in Vietnam. The platform enables online appointment booking with confirmed queue numbers and time slots, telemedicine consultations via in-app video/audio, vaccination scheduling, and access to a doctor-authored medical content portal. Healthcare providers integrate with YouMed to digitize their appointment booking and patient management workflows.

Product overview

YouMed operates as a unified healthcare booking platform combining a mobile app and web application. The core product suite includes appointment booking services across three channels (Đặt khám Bác sĩ, Đặt khám Bệnh viện, Đặt khám Phòng khám) connecting users with over 1,000 doctors, 25+ hospitals, and 100+ clinics. Supporting services include Tư vấn trực tuyến for telemedicine consultations via video/audio, Đặt lịch tiêm chủng for vaccination scheduling, and Trợ lý y khoa as an AI-powered assistant. The ecosystem is complemented by Tin Y tế, a medical content portal, and Y360 as a related health service.

Differentiator

Problem solved

Functional benefit

Products and services

• YouMed App (Mobile & Web Platform) Unified smartphone and web application enabling users to book medical appointments with doctors, hospitals, and clinics, conduct online consultations, store health records, and access medical content. Available on iOS, Android, and web at youmed.vn.
• Đặt khám Bác sĩ (Doctor Appointment Booking) Service enabling patients to book appointments with over 1,000 doctors, receiving a confirmed queue number and scheduled time slot in advance.
• Đặt khám Bệnh viện (Hospital Appointment Booking) Service enabling patients to book and pay for appointments at partner hospitals, with the ability to retrieve results through the platform. Integrated with 25+ hospitals including major public facilities in Ho Chi Minh City.
• Đặt khám Phòng khám (Clinic Appointment Booking) Service enabling patients to book appointments at 100+ clinics across multiple specialties including Obstetrics/Pediatrics, ENT, Dermatology, and Gastroenterology.
• Đặt lịch tiêm chủng (Vaccination Scheduling) Service enabling patients to schedule vaccination appointments at vaccination centers, including HPV, dengue fever, hepatitis A-B, and flu vaccines, with major chains VNVC and Long Châu.
• Tư vấn trực tuyến (Telemedicine / Online Consultation) Telemedicine service enabling video and audio consultations with 200+ doctors across 20+ medical specialties, with 15-minute consultation sessions and pay-per-consultation pricing.
• Tin Y tế (Medical News Portal) Health information portal providing medical news, drug information, disease references, and health articles authored by doctors and pharmacists and reviewed by a medical advisory board. HONcode certified for international health information credibility.
• Y360 (Clinic Management Software) Related clinic management platform providing healthcare providers with patient appointment scheduling, result delivery, and appointment reminder capabilities as part of the YouMed ecosystem.

Quantifiable outcome

• Book appointments in 1 minute with confirmed queue number and time slot

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core, major and minor.

• Bệnh viện Quân Y 175coreTechnology or IntegrationMilitary Hospital 175 integrated with YouMed for online appointment booking, enabling patients to book appointments and make payments through the platform
• Bệnh viện Y Học Cổ Truyền TP.HCMcoreTechnology or IntegrationTraditional Medicine Hospital of Ho Chi Minh City connected to YouMed for appointment booking services
• Bệnh viện Răng Hàm Mặt TPHCMcoreTechnology or IntegrationHo Chi Minh City Dental and Maxillofacial Hospital partnered with YouMed for online appointment scheduling
• Bệnh viện Thành phố Thủ ĐứccoreTechnology or IntegrationThu Duc City Hospital launched online appointment booking in partnership with YouMed
• Bệnh viện Nhi Đồng 2coreTechnology or IntegrationChildren's Hospital 2 integrated with YouMed for pediatric appointment booking
• Bệnh viện Ung Bướu TPHCMcoreTechnology or IntegrationHo Chi Minh City Oncology Hospital partnered with YouMed for online appointment booking
• Đại học Y Dược TP.HCMcoreStrategic or Co-development PartnerUniversity of Medicine and Pharmacy Ho Chi Minh City collaboration on 'Viết vì người bệnh' program - 200+ medical articles written by doctors for patient education. Joint effort to combat medical misinformation.
• Hệ thống tiêm chủng Long ChâumajorChannel Partner/ Reseller/ DistributorLong Chau vaccination chain available on YouMed for vaccination appointment booking across nationwide locations
• Hệ thống tiêm chủng VNVCmajorChannel Partner/ Reseller/ DistributorVNVC vaccination centers available on YouMed for HPV and other vaccine appointment booking
• Hội Dược HọcminorStrategic or Co-development PartnerPharmaceutical association providing information support for YouMed's medication content
• Hội Thầy Thuốc Trẻ Việt NamminorStrategic or Co-development PartnerYoung Vietnamese Doctors Association partnering with YouMed for health information dissemination

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• BookingCare: Vietnam-based multi-specialty appointment booking platform connecting patients with doctors, hospitals, and clinics. Directly competes with YouMed on the same core use case in the same geography, with overlapping hospital partnerships and similar transaction-fee monetization.
• eDoctor: Vietnamese health-tech platform offering online doctor consultations, appointment booking, and health content. Overlaps with YouMed on telemedicine and booking, serving the same Vietnamese consumer segment with a similar mobile-first product.

Emerging players

• Halodoc: Indonesia's largest consumer health platform combining doctor booking, telemedicine, pharmacy delivery, and content. Comparable multi-product ecosystem and ASEAN consumer focus, but operates at significantly larger scale and serves a different national market.

Regional players

• Doctor Anywhere: Southeast Asia-headquartered telehealth and booking platform active in Singapore, Malaysia, Thailand, Vietnam, and the Philippines. Closely comparable product surface (booking + telemedicine + content) and offers a direct read on YouMed's potential regional expansion thesis.
• MyDoc: Singapore-based corporate-focused telehealth and digital health platform offering video consultations, booking, and health-program tools. Comparable in product surface but differentiated by an enterprise/insurer-led GTM versus YouMed's consumer-led model.

Broad incumbents

• Practo: India-headquartered, now multi-country health platform combining doctor search, appointment booking, telemedicine, and a SaaS layer for clinics. Closest large-scale analog to YouMed's marketplace-plus-software model and a useful benchmark for unit economics and SaaS conversion.
• Zocdoc: US-based appointment-booking marketplace for medical and dental specialists. Closest product analog to YouMed's doctor/hospital/clinic booking layer, illustrating both the scalability of the model and the competitive risks from incumbent providers building direct booking.
• Vinmec: Vietnam's largest private hospital system under Vingroup, operating its own digital booking and telehealth stack. Represents both a potential enterprise partner and the most credible threat of provider-side disintermediation for YouMed in Vietnam.

Others

• Long Châu: Nationwide pharmacy and vaccination retail chain under FPT Retail; already a YouMed channel partner for vaccination scheduling. Comparable as a regulated Vietnamese healthcare distribution channel and a potential consolidation target or competitor as it expands into telemedicine.
• Bệnh viện 115 / FV Hospital: Large private Vietnamese hospital operators with proprietary booking and patient-portal systems. Comparable as the supply-side counterpart to YouMed's marketplace — useful peers for understanding provider-side digital roadmap that could either partner with or compete against YouMed.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCR4EoGCCtS7JA05PtOLSChg
• Facebookfacebook.com/YouMedVN
• LinkedInlinkedin.com/company/youmed-vi%E1%BB%87t-nam
• Xx.com/youmedvn

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about YouMed