Software Management

What Software Management does

Software Management, LLC (SMLLC) is a privately held Kentucky government technology company founded in 1978 and headquartered at 2011 Cobalt Drive, Louisville, KY. The company develops and supports a vertically integrated suite of software products designed specifically for Kentucky county government offices — primarily county clerks, sheriffs, and county attorneys. Its flagship offerings are CCLIX (the on-premise land records indexing system selected by the Kentucky Department for Libraries & Archives in 1988) and eCCLIX, a secure cloud-based extension providing 24/7 public access to recorded documents across 80+ county offices. Supporting modules include DTAX and SynTax/SPTCS for delinquent and sheriff tax collection, VOTER for voter registration management, POSTS and POSTS Payables for full-office point-of-sale and accounting, DocAlert for property fraud monitoring, and a Website Management service delivered in partnership with VIA.

The company's technology architecture pairs on-premise county office software with a centralized cloud records platform, allowing integrated workflows that eliminate redundant data entry across land records, tax, financial, and election systems. Revenue is generated through four streams: recurring software licensing and subscriptions (the primary stream, with annual billing adapted to counties ranging from 7,500 to 750,000 residents), hardware resale (Dell workstations, scanners, printers, plotters), professional services (implementation, training, on-site support, optional print-and-mail for county attorney letters), and embedded payment processing fees via the One80 Payments partnership supporting credit/debit, EMV, tap-to-pay, and major mobile wallets. Distribution is direct sales-led, managed by a small leadership team — President Stuart Baird, VP Stephen Culbertson (who has worked closely with 108 of 120 Kentucky counties), and Sales Director Jackie Arnold (former KDLA staffer of 13 years). The company is family-owned, with no external institutional investors, no disclosed funding history, and no M&A activity.

SMLLC serves over 90 of Kentucky's 120 counties (75% market penetration for the CCLIX system), functions as the de facto standard for Kentucky county land records management under a foundational KDLA endorsement, and recently announced a next-generation software platform targeted for 2026.

Name

Software Management

Legal name

Software Management, LLC

Website

https://smllc.us

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

Software Management, LLC is a Louisville-based government technology firm that develops land records, tax collection, voter registration, and accounting software for Kentucky county government offices, serving over 90 of the state's 120 counties.

Ownership category

akta.pro rank

Product category

Government Records Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH)

akta.pro secondary industry

City Clerk/Records, Elections & Civic Engagement (BPAIACAB)

Keywords

• County government software
• Land records management
• Property tax systems
• Voter registration software
• Electronic document recording

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing & Subscriptions: Revenue from licensing proprietary software products including CCLIX, eCCLIX, DTAX, VOTER, and SynTax to Kentucky county government offices. Products are provided as integrated solutions with ongoing support.
2. Hardware Sales: Sale of workstations, servers, scanners, printers, plotters, and point-of-sale equipment to county offices, including Dell products and other hardware solutions.
3. Professional Services: Implementation, training, on-site support, and consulting services for new hires and ongoing customer needs. Includes optional print-and-mail services for county attorney letters.
4. Payment Processing: Integrated credit card processing solution through One80 Payments partnership, supporting all major payment forms including tap-to-pay, EMV, Apple Pay, and Google Pay.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

Software Management develops, licenses, and supports a suite of integrated government records and financial software for Kentucky county offices. Its flagship CCLIX+ (on-premise) and eCCLIX+ (cloud-based) systems provide automated land records indexing and 24/7 public records access, complemented by DTAX/SynTax for delinquent and sheriff tax collection, VOTER for voter registration, POSTS/Payables for accounting, and add-on modules for eRecording, credit card processing, website hosting, and disaster recovery.

Product overview

Software Management offers a unified suite of integrated software products designed specifically for Kentucky county government offices. The core offering centers on CCLIX+ (on-premise) and eCCLIX+ (cloud-based) land records management systems, which provide automated indexing and 24/7 public access to recorded documents from over 80 county offices. Supporting modules include DTAX and SynTax for tax collection and delinquent management, Payables and POS for full-office financial operations, VOTER for voter registration, SPTCS for sheriff tax collection, and DTAX for County Attorney offices. Additional services include eRecording for electronic document submission, DocAlert for property fraud protection, Website Management for government websites, Credit Card Processing via One80 Payments, plus Hardware Solutions and Disaster Recovery Solutions. The products share common data infrastructure (records from CCLIX/eCCLIX flow into tax and financial modules) and are offered as a one-stop solution for county records and day-to-day operations.

Differentiator

Problem solved

Functional benefit

Brands

• CCLIX+: Land records solution for Kentucky counties, originally piloted in 1984 and officially rolled out in 1988. Selected by KDLA as the state's trusted automated indexing system for local government.
• eCCLIX+
• DocAlert
• DTAX
• VOTER
• SPTCS
• SynTax

Products and services

• CCLIX+ On-premise land records management system providing automated indexing for county clerk offices; selected by KDLA after competitive procurement and serving Kentucky counties since 1988 as the state's trusted automated indexing system for local government records.
• eCCLIX+ Secure cloud-based extension of CCLIX providing 24/7 public access to land records from over 80 Kentucky county offices; enables search, viewing, and printing of recorded documents remotely.
• DTAX Delinquent property tax management system tracking tax bill numbers, tax years, owner information, amounts owed/paid, payment dates, and rate/penalty/fee breakdowns across Kentucky county offices with automatic Kentucky Department of Revenue notifications.
• SynTax Sheriff's tax collection software managing the full property tax collection cycle from initial bill processing through payment processing and transfer of delinquent accounts to the County Clerk.
• VOTER Voter registration management system enabling search, creation, scanning, and management of voter registrations with reporting by name, precinct, social security number, magistrate district, and voter history.
• SPTCS (Sheriff's Property Tax Collection System) Sheriff's department information management system for property tax collection with search and sort capabilities by rate amount, bill year, bill owner, location, and dates.
• POSTS Point of sale and accounting system providing full-office accounting for county operations from budgeting to final reporting, integrated with CCLIX.
• POSTS Payables Accounts payable component completing the full-office accounting solution, integrated with POSTS and CCLIX for synchronized financial operations and audit trails.
• CCLIX-OptIMA Advanced document management version of CCLIX providing enhanced document management capabilities for county clerk offices, integrated with the CCLIX family of products.
• DocAlert Free property fraud monitoring service that watches public filings and notifies property owners when documents are recorded in their name to protect against deed and mortgage fraud.
• eRecording Electronic document recording integration with national submitters (Simplifile, CSC, ePN, Hopdox) enabling efficient, secure, and automated acceptance of electronically submitted documents with faster turnaround times.
• Payables Accounts payable application for managing outgoing expenses, tracking due dates, printing checks, and generating financial reports including quarterly updates, budget planning, and local government compliance reporting.
• POS (Point of Sale) Point of sale application for tracking income and receivables, managing deposits, and producing daily reports; integrated with Payables for synchronized revenue collection and expense tracking.
• Website Management Custom website design and secure hosting services for local government offices, with focus on accessibility, security, and ease of use; includes .gov domain implementation via partnership with the Commonwealth Office of Technology and web hosting managed through VIA.
• Reporting Standardized yet configurable reporting system with fixed data fields, consistent date/time formats for audit trails, and structured outputs (PDF for official records, CSV for state/agency integration) aligned with Kentucky statutory requirements.
• Credit Card Processing Integrated payment processing solution through One80 Payments partnership supporting credit/debit cards, EMV, tap-to-pay, Apple Pay, Google Pay, and Samsung Pay; PII/PCI compliant and embedded directly in the SMLLC platform.
• DTAX for County Attorney Offices Extension of DTAX for county attorneys managing delinquent property tax enforcement, including statutory 30/60-day letters, optional letter printing/mailing services, payment plan management, and real-time data sharing with other county offices.
• Hardware Solutions Consultation and provision of workstations, servers, scanners, printers, plotters, and point-of-sale equipment (including Dell products) designed to work seamlessly with SMLLC software for reliable, efficient, and secure county office operations.
• Disaster Recovery Solutions Data protection services including daily secured backups, recovery planning, and ongoing monitoring to ensure county offices can recover from hardware failures, natural disasters, and cyber threats; demonstrated value after the 2021 Kentucky tornado damaged the Graves County courthouse.

Quantifiable outcome

• Over 90 of Kentucky's 120 counties served
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered core, flagship and minor.

• One80 PaymentscoreTechnology or Integration · 1 January 2025One80 Payments provides modern, fully integrated payment processing solution for county offices. The partnership embeds One80 directly into SMLLC's platform, creating seamless credit/debit card, tap-to-pay, EMV, Apple Pay, and Google Pay acceptance. SMLLC manages equipment setup and integration.
• SimplifilecoreTechnology or IntegrationSimplifile is one of the top national eRecording submitters integrated with SMLLC's eRecording system, enabling efficient, secure, and automated acceptance of electronically submitted documents.
• CSC (Corporation Service Company)coreTechnology or IntegrationCSC is a national eRecording submitter integrated with SMLLC's eRecording system for electronic document recording.
• ePN (Electronic Property Network)coreTechnology or IntegrationePN is a national eRecording submitter integrated with SMLLC's eRecording system for electronic document recording.
• HopdoxcoreTechnology or IntegrationHopdox is a national eRecording submitter integrated with SMLLC's eRecording system for electronic document recording.
• Kentucky Department for Libraries & Archives (KDLA)flagshipStrategic or Co-development PartnerKDLA selected SMLLC in 1988 as the vendor to provide an automated local government records indexing system for Kentucky counties. This state government endorsement established SMLLC as the primary vendor for county clerk indexing systems.
• Harp EnterprisesminorStrategic or Co-development PartnerVP Stephen Culbertson splits his time evenly between Harp Enterprises and Software Management, both Kentucky-based companies serving county government offices.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Tyler Technologies: Dominant publicly traded vendor of software for county and municipal governments in the US, including land records (Aumentum/iasWorld), tax billing, and recording — directly competing in the same county-clerk functional footprint as SMLLC but across all 50 states.
• Granicus: Large government technology platform providing civic engagement, meeting/records management, and workflow software to U.S. public agencies — adjacent to SMLLC's records-indexing, voter, and website management products but with a much broader suite.
• CentralSquare Technologies: Public sector software provider serving public safety, finance, and administration for state/local governments — overlaps SMLLC's office-of-record keeping and financial POS/payables functionality across thousands of agencies.
• Accela: Civic and government SaaS platform for permitting, licensing, and asset management used by municipalities — comparable as a civic-records software vendor but oriented to permitting/licensing rather than land records indexing.
• OpenGov: Provider of ERP, budgeting, and transparency software for state and local governments — overlaps SMLLC's financial-accounting (POSTS) and civic records modules in government back-office workflows.

Direct peers

• BS&A Software: Family-owned Michigan-based vendor of integrated software for county governments (tax, assessing, financial, recording, GIS) — closely comparable to SMLLC in product scope, target customer, and family-ownership operating model.
• Devnet: Government software firm specializing in tax billing, collection, and revenue management for county and municipal government — overlapping with SMLLC's DTAX, SynTax, and SPTCS offerings for county treasurers and sheriffs.
• Aumentum Technologies: Government land-records, appraisal, and tax software vendor (now part of Tyler Technologies) — direct competitor to SMLLC's CCLIX/DTAX suite serving county clerks and recorders across multiple U.S. states.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Software Management