United Way of Tarrant County

Name

United Way of Tarrant County

Legal name

United Way of Tarrant County

Website

https://unitedwaytarrant.org

Company type

Private

Founded year

1922

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Community Housing Services (62422), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Community social services
• Emergency assistance
• Nonprofit fundraising
• Veteran support services
• Aging and disability services

Headquarters

HQ city

Fort Worth

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Technology or R&D

Revenue model

1. Individual Donations: Individual donors contribute through one-time gifts, recurring donations, and participation in donor networks including Alexis de Tocqueville Society, Women United, Emerging Leaders United, and Leadership United giving circles.
2. Corporate Workplace Campaigns: Companies run workplace giving campaigns where employees can designate pledges to United Way. The organization has no fees on donor designations, with 100% of donations going to selected agencies.
3. Foundation Grants: Funding from foundations including Sid Richardson Foundation, Hearst Foundations ($100,000 for winter relief), Carl B. & Florence E. King Foundation ($100,000 for Texas Veterans Network), and Arlington Tomorrow Foundation for State of the Sector research.
4. Government Grants and ARPA Funding: Federal, state, and local government grants including ARPA funding: $4.41M from City of Fort Worth, $1.9M from Tarrant County for One Second Collaborative; $1.96M for maternal health; $1M for BRAVE/R Together; $700K for social isolation programs.
5. Community Investment Returns: Returns on community investment through programs like familywize partnership that has generated $9 million in prescription savings for Tarrant County residents.
6. GET UNITED Campaign: $100 million comprehensive campaign supporting progress and initiatives for Tarrant County's second century of service.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

United Way of Tarrant County is a 501(c)(3) nonprofit that mobilizes community resources to address critical needs through programs including a 24/7 211 call center, free Volunteer Income Tax Assistance (VITA) for low-income households, Mission United veteran support, Area Agency on Aging services, maternal health and community doula programs, and emergency assistance. It also convenes donors, corporate workplace campaigns, and 54+ partner agencies to fund and deliver these services, and operates the new United Way Institute for nonprofit research, innovation and capacity building.

Product overview

United Way of Tarrant County is a nonprofit organization offering a portfolio of community service programs rather than a unified software product. The core offerings include: emergency assistance and 211 call center services for crisis response; Volunteer Income Tax Assistance (VITA) for free tax preparation; Mission United for veteran support; Area Agency on Aging for older adult services; and maternal health/doula programs. The organization also operates innovation-focused initiatives including the United Way Institute for nonprofit capacity building, Local Lift for social innovation funding, and Women United/Emerging Leaders United donor networks. Programs are delivered through direct service delivery, community partnerships, and volunteer coordination rather than through a software platform or technology product.

Differentiator

Problem solved

Functional benefit

Brands

• United Way Institute: A regional hub for research, innovation and nonprofit capacity building designed to transform how the community understands need, designs solutions and delivers impact
• Volunteer Income Tax Assistance (VITA)
• Mission United
• Area Agency on Aging (AAATC)
• Maternal Health / Community Doula Program
• Women United
• Local Lift
• One Second Collaborative (OSC)
• 211
• Emerging Leaders United
• Alexis de Tocqueville Society

Products and services

• 211 Call Center 24-hour call center connecting Tarrant County residents with community resources, government agencies, and social services. Trained specialists listen to needs and connect callers with appropriate assistance.
• Volunteer Income Tax Assistance (VITA) Free tax preparation program for individuals and families with household incomes of $69,000 or less (rising to $72,000 for 2026). IRS-certified volunteers help file returns accurately and claim credits like Earned Income Tax Credit and Child Tax Credit, delivered at 12 locations across Tarrant County.
• Mission United Veteran support initiative connecting North Texas veterans, active-duty military members and their families across 256 Texas counties to community resources including health care, employment, housing assistance, transition support, and counseling.
• Area Agency on Aging (AAATC) Support services for older adults age 60+, caregivers and people with disabilities including case management, home visit support, REACH program for dementia caregivers, Aging and Disability Resource Center, and connection to Veterans Administration assistance.
• Maternal Health / Community Doula Program Initiative addressing Tarrant County's high maternal mortality rate through community-based doula training and support services, particularly for low-income women and women of color.
• Emergency Assistance Emergency response services providing food, housing, medical care and other crisis support to Tarrant County residents when disaster or urgent needs strike, including the Emergency Relief Fund used during events like winter storm Uri.
• Workforce Development Programs helping individuals build job skills, find employment, and achieve financial stability including the SEEN (Supporting Employment Efforts Now) initiative and partnerships with workforce training organizations like On Track Trucking School.
• Dolly Parton's Imagination Library Early childhood literacy program providing free books monthly to children from birth to age five to foster a love of reading and prepare children for school success.
• United Way Institute Regional hub for research, innovation and nonprofit capacity building offering unified data dashboards, research products, workshops, labs, cohort-based collaboration sessions, and individualized technical assistance to strengthen the nonprofit ecosystem in Tarrant County.
• Local Lift Social innovation program providing coaching, collaboration and seed funding for nonprofits and small businesses addressing Tarrant County's most pressing challenges.
• One Second Collaborative (OSC) Initiative addressing youth gun violence through evidence-based approach unifying community-based organizations that deliver street outreach, education, counseling, and life coaching to young people in Tarrant County.
• Reducing Social Isolation and Loneliness Collaborative (R-SILC) Collaborative program addressing social isolation among older adults through partnerships with Alzheimer's Association, Dementia Friendly Fort Worth and The Women's Center of Tarrant County to improve physical and psychological well-being and social engagement.
• BoardBuild Program connecting community members with nonprofit board opportunities to strengthen organizational governance and leadership across Tarrant County.

Quantifiable outcome

• Nearly 400,000 individuals served annually
• +4 more outcomes

Named customers14 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

19 partnerships are on record, tiered flagship, core and supporting.

• Dell TechnologiesflagshipStrategic or Co-development Partner · 2 March 2026Strategic collaborator powering the United Way Institute, providing technology infrastructure, innovation efforts, and the AI Day of Learning. Dell Technologies developed the virtual job interview simulator tool for workforce development and is equipping nonprofit leaders with tools, expertise, and insights to accelerate their work.
• AT&TcoreStrategic or Co-development Partner · 2 March 2026Strategic collaborator bringing its Connected Learning Center to the United Way Institute space. AT&T is committed to bridging the digital divide and has committed $5 billion since 2021 to enhance connectivity, promote digital literacy, and improve internet access.
• GXA IT ConsultingsupportingTechnology or Integration · 2 March 2026Additional support partner for the United Way Institute providing technical expertise and consulting services.
• Dallas CowboyscoreGTM or Marketing Partner · 6 November 2025Partnership providing HVAC system replacement for veteran Tammy Turner through joint effort with Mission United, Carry the Load, and On Time Experts.
• Child Poverty Action Lab (CPAL)coreStrategic or Co-development Partner · 9 May 2024Partnership with CPAL for maternal health initiative training 120 community-based doulas to address high maternal mortality rates, especially among low-income women and women of color.
• City of ArlingtonsupportingStrategic or Co-development Partner · 28 March 2023Partner in State of the Sector research project and Phoenix Festival for 76104 community uplift.
• University of Texas at ArlingtoncoreStrategic or Co-development Partner · 28 March 2023College of Architecture, Planning and Public Affairs researchers conducting 18-month comprehensive nonprofit sector study with interactive data dashboard and published report.
• BRAVE/R TogethercoreStrategic or Co-development Partner · 11 October 2022Partnership addressing racial inequities in 76104 zip code through minority business certification support, business coaching, and access to capital for local businesses.
• Alzheimer's AssociationsupportingStrategic or Co-development Partner · 11 October 2022Partner in Social Isolation project focusing on aging population through collaborative programs improving physical and psychological well-being and social engagement.
• The Women's Center of Tarrant CountysupportingStrategic or Co-development Partner · 11 October 2022Partner in Social Isolation project and Women United Impact Grant recipient ($40,000) providing sexual abuse, violence, poverty, and mental health services.
• Dementia Friendly Fort WorthsupportingStrategic or Co-development Partner · 11 October 2022Partner in Social Isolation project for older adults with collaborative programs reducing chronic disease rates and improving access to preventative healthcare.
• North Central Texas Council of GovernmentssupportingStrategic or Co-development Partner · 11 October 2022Partner in Project Empower providing referral and asset mapping for behavioral health and food access programs.
• Tarrant Area Food BanksupportingStrategic or Co-development Partner · 11 October 2022Partner in Project Empower providing food access programs including Gardens On the Go, urban farms, and healthy food mapping.
• North Texas SCsupportingGTM or Marketing Partner · 30 March 2021USL League One soccer club partnership featuring United Way on team shorts, co-hosting soccer clinics, donating portion of ticket sales, and community initiatives at Globe Life Park.
• familywizecoreStrategic or Co-development Partner · 11 January 2021Partnership delivering free prescription discount card reducing medication costs by average of 45%. Has helped 105,000 Tarrant County residents save over $9 million on prescriptions.
• Combined ArmscoreStrategic or Co-development Partner · 1 April 2020Texas-founded nonprofit operating the Texas Veterans Network, a collaborative model built on 140+ veteran-serving organizations, state and federal agencies providing support services for employment, housing, healthcare, education, benefits, and social services.
• Texas Veterans NetworkcoreStrategic or Co-development PartnerTool used by Mission United to connect veterans, active-duty military and families to vital resources. Regional directors cover Houston, Dallas/Ft.Worth, Austin, El Paso, panhandle, and rural communities.
• Carry the LoadsupportingStrategic or Co-development PartnerPartner in veteran support providing resources and participated in HVAC system replacement for veteran mom.
• On Time ExpertssupportingStrategic or Co-development PartnerPartner providing donated HVAC installation services for veteran families in need.

Scale indicators21 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Catholic Charities Fort Worth: Regionally focused social services nonprofit delivering housing assistance, family support, and emergency aid in Tarrant County. Competes for similar foundation grants and serves overlapping low-income, immigrant, and ALICE households.
• Boys & Girls Clubs of Greater Tarrant County: Direct-service youth development nonprofit in Tarrant County serving similar at-risk youth segments as UWTC's education, youth opportunity, and One Second Collaborative initiatives. Competes for foundation grants and corporate sponsorships in the same market.
• Tarrant Area Food Bank: Major Tarrant County-based nonprofit addressing food insecurity and partner in UWTC's Project Empower and food access programs. Comparable community-services nonprofit competing for the same donor and government-grant pools within the same geography.
• Meals on Wheels of Tarrant County: Tarrant County-based nonprofit delivering nutrition, social-isolation, and aging-in-place services to seniors. Directly overlaps with UWTC's Area Agency on Aging and Reducing Social Isolation programs in target population and donor base.
• United Way of Metropolitan Dallas: Sibling United Way affiliate serving the adjacent Dallas metro with a comparable umbrella model (donor networks, workplace giving, direct service programs, and a 211 call center). Operates at a larger metro scale but with an identical fundraising architecture and program taxonomy.
• The Salvation Army of North Texas: Faith-based nonprofit providing emergency assistance, housing support, and veteran services across North Texas. Direct overlap with UWTC's emergency assistance, housing referral, and veteran support programs in the same geographic market.
• American Red Cross - North Texas Region: Humanitarian nonprofit delivering emergency response, disaster relief, and veteran support across North Texas. Overlaps with UWTC's emergency assistance and veteran service lines and pursues comparable corporate and individual donor relationships.

Emerging players

• Child Poverty Action Lab (CPAL): Dallas-based anti-poverty nonprofit and UWTC partner in the maternal health / community doula initiative. Specializes in data-driven poverty interventions and overlaps on research and capacity-building themes similar to UWTC's United Way Institute.

Broad incumbents

• Communities Foundation of Texas: Large North Texas community foundation managing philanthropic assets and grants across the DFW region. Competes with UWTC for major-donor and corporate-foundation attention and offers overlapping research, capacity-building, and grantmaking services.
• United Way Worldwide: National umbrella organization governing the United Way brand and standards. Provides branding, donor-designation infrastructure, and shared services to UWTC and other affiliates; sets the framework within which UWTC operates.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/UWTarrant
• Facebookfacebook.com/UWTarrant

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Way of Tarrant County