Clarasys
Clarasys is an employee-owned London- and Boston-based management consultancy delivering business transformation, customer experience, AI, and sustainability advisory services across eight industry verticals including financial services, healthcare, media, public sector, and not-for-profit.
- Company typePrivate
- Founded2011
- HeadquartersLondon, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Clarasys does
Clarasys is an independent management consultancy headquartered in London with a second office in Boston, operating since its founding in 2010 (or 2011, depending on source). The firm employs approximately 180–195 staff and serves clients across eight industry verticals: financial services, healthcare, media and information services, not-for-profit, legal and professional services, public sector, retail, and food and beverage. Notable named clients include Thomson Reuters, Refinitiv, Informa, Reed Exhibitions, Public Health England, the Home Office, the Department for Transport, and a range of charities such as War Child, NSPCC, and the Prince's Trust. The firm is structured as a UK private limited company, Clarasys Limited, and is wholly employee-owned via an Employee Ownership Trust, with no external venture or private equity backing.
Clarasys delivers services through client-facing consultants organised around four practice areas: Strategy & Business Growth, Operational Excellence & Innovation, Transformation & Change, and Sustainability & Impact. The service catalogue spans approximately twenty offerings including AI Consulting, Customer Experience Consulting, Billing & Revenue Management, Lead-to-Cash / Order-to-Cash, Operating Model Design, Recurring Revenue Strategy, Data Governance, Product Management, Product & Service Design, Business Transformation & Change Management, Employee Experience, Post-Merger Integration, and Sustainability / Circular Economy. Delivery is anchored in an enterprise agile methodology. A proprietary asset, the Circular Advantage Toolkit, was co-developed with the University of Exeter, and a Graduate Scheme provides structured junior-consultant intake. A pro bono programme commits approximately 1,000 consultant-days per year to charities and not-for-profit organisations.
The firm has no proprietary technology product. Revenue is generated entirely through professional services engagements — project-based or multi-year contracts priced on scope and team composition, with no publicly disclosed pricing. Go-to-market is sales-led and direct, supplemented by a curated partner ecosystem (Salesforce, Zuora, Stripe, Kainos, Synechron, Sojourn, Corporate Rebels, Allied) under which Clarasys sometimes primes and sometimes sub-contracts. Marketing is primarily content- and thought-leadership-driven (case studies, whitepapers, a 'Thinking' blog, LinkedIn) with awards-led brand reinforcement, including The Sunday Times Best Places to Work 2026. NPS is reported at 83%.
Clarasys firmographics
Firmographics- Name
- Clarasys
- Legal name
- Clarasys Limited
- Website
- https://clarasys.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Clarasys is an employee-owned London- and Boston-based management consultancy delivering business transformation, customer experience, AI, and sustainability advisory services across eight industry verticals including financial services, healthcare, media, public sector, and not-for-profit.
- Ownership category
- akta.pro rank
Clarasys industry classification
Industry- Product category
- Management Consulting
- NAICS
- Management Consulting Services (54161), Administrative Management and General Management Consulting Services (541611), Management, Scientific, and Technical Consulting Services (5416)
- SIC
- Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700)
- akta.pro primary industry
- Operations & Process Improvement Consulting (BPAHACAB)
- akta.pro secondary industries
- Strategy & IT Advisory (BPAEAAAA), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)
Keywords
Where Clarasys is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Clarasys business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Management Consulting Services: Professional consulting services delivered by client-facing consultants across strategy, transformation, operational excellence, and change management. Revenue is generated through client engagements, typically project-based or retainer arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Consulting services - custom engagement pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Clarasys product offering
Product offeringCore offering
Clarasys is an international business and experience consultancy that advises large organizations on customer experience, recurring-revenue and subscription strategy, AI-enabled transformation, operating-model design, and sustainability. The firm delivers strategy and implementation consulting across eight-plus industry verticals (Financial Services, Healthcare, Media, Not-for-Profit, Legal, Public Sector, Retail, and Food & Beverage), supported by proprietary frameworks such as the Circular Advantage Toolkit, Subscriptions Index, Earning Customer Trust Index, and Service Experience Framework. Engagements are delivered by 180+ consultants from London and Boston offices.
Product overview
Clarasys is a management consultancy that offers a broad portfolio of consulting services organized around several practice areas: Strategy & Business Growth (including Customer Experience, Lead to Cash, Operating Model Design, and Recurring Revenue Strategy), Operational Excellence & Innovation (including AI Consulting, Billing & Revenue Management, Data Governance, Operational Efficiency, Process Improvement, Product Management, and Product & Service Design), Transformation & Change (including Business Transformation & Change Management, Digital Adoption, Employee Experience, and Post-Merger Integration), and Sustainability & Impact (including Circular Economy, Purpose & Impact, Sustainability, and Sustainable Supply Chain). The firm also offers a proprietary Circular Advantage Toolkit developed with the University of Exeter, a Graduate Scheme for entry-level talent, and a Pro Bono Consulting program committing 1,000 days annually to charity work. Clarasys serves clients across eight industry verticals: Financial Services, Food & Beverage, Healthcare, Media & Information Services, Not-for-Profit, Legal & Professional Services, Public Sector, and Retail. The firm positions itself as 'The Experience Consultancy' and operates as an employee-owned business with offices in London and Boston.
Differentiator
Problem solved
Functional benefit
Products and services
- Customer Experience Consulting Strategy and implementation advisory to redesign customer journeys, service experiences, and trust outcomes for large enterprises across Financial Services, Healthcare, Media, Not-for-Profit, Legal, Public Sector, Retail, and Food & Beverage. Delivered using the proprietary Earning Customer Trust Index and Service Experience Framework.
- Recurring Revenue and Subscriptions Consulting Advisory for enterprises launching or scaling subscription and recurring-revenue models, including Lead-to-Cash redesign and billing/revenue management. Uses the proprietary Subscriptions Index benchmarking and strategy tool, and is delivered alongside the firm's Zuora, Stripe, NetSuite, and Adyen partner ecosystem.
- AI Consulting Advisory to help enterprises identify, design, and embed AI capabilities into customer, operational, and employee workflows.
- Operating Model Design and Process Improvement Strategy and implementation engagements to redesign end-to-end operating models, processes, and Lead-to-Cash value chains for enterprise clients.
- Business Transformation and Change Management Multi-phase transformation programmes including change management, digital adoption, and post-merger integration for enterprises undergoing structural or technology change.
- Product Management and Product/Service Design Advisory and delivery support for enterprise product management functions and product/service design, including product strategy and proposition development.
- Employee Experience and Digital Adoption Advisory to improve employee experience and drive adoption of digital tools and new ways of working across enterprise workforces.
- Data Governance Consulting Advisory to establish enterprise data governance frameworks, data quality controls, and data-driven decisioning capabilities.
- Sustainability and Circular Economy Consulting Strategy and implementation advisory for sustainability, circular-economy transformation, purpose and impact programmes, and sustainable supply chain initiatives. Uses the proprietary Circular Advantage Toolkit.
- Salesforce Implementation Consulting Implementation and advisory consulting delivered through Clarasys's Salesforce partnership, supporting customer experience, sales, and service transformation for enterprise clients.
Quantifiable outcome
- 83% NPS score
- +1 more outcomes
Companies that use Clarasys
Customer profileNamed customers27 records
Segments7 records
Ideal customer profiles1 record
Clarasys technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability10 records
Clarasys partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- SojourncorePartner in Clarasys' curated partner ecosystem. Sojourn is described as part of the ecosystem providing innovation and expertise alongside Clarasys.
- SynechroncorePartner in Clarasys' curated partner ecosystem providing technology and integration expertise.
- Corporate RebelscorePartner focused on innovative business transformation and change management approaches.
- KainoscoreTechnology partner providing integration and implementation capabilities.
- AlliedcoreStrategic partner in the ecosystem providing complementary consulting capabilities.
- ZuoracoreBilling and revenue management technology partner, described as the 'Monzo of Billing'. Provides subscription management and billing platform integration capabilities.
- Compare Your FootprintminorSustainability partner providing environmental footprint comparison capabilities.
- SalesforcecoreCRM technology partner for customer experience and platform implementations. Case study reference to CRM consolidation success using Salesforce.
- StripecorePayment technology partner for billing and revenue management implementations.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Clarasys competitors and assessment
Company assessmentDirect peers
- PA Consulting: UK-headquartered independent consultancy of comparable (~3,000+ people) global boutique scale. Direct comparability on multi-sector transformation work, employee-ownership adjacent culture, and similar operating model across financial services, public sector, and healthcare verticals.
- Elixirr International: LSE AIM-listed international boutique management consultancy with a comparable end-to-end transformation, CX, and digital delivery focus. Closest size, structure, and vertical mix analog to Clarasys in the listed UK consulting market.
- Newton (Europe): UK-headquartered management consultancy of similar scale focused on operational improvement, transformation, and change delivery. Highly comparable on people-centric boutique model and sector breadth.
- Baringa Partners: UK-founded independent consultancy with strong financial services and energy/commodities sector depth. Similar employee-owned, mid-sized boutique positioning with comparable sector and service line breadth.
- Moorhouse Consulting: UK management consultancy of similar scale focused on transformation, change, and PMO delivery across multiple sectors. Closest direct headcount and delivery-model comparability in the UK boutique segment.
Broad incumbents
- McKinsey & Company: Global management consulting incumbent operating across the same problem space (operations, transformation, organization). Competes for the same transformation mandates, but at much greater scale, brand recognition, and with broader portfolio offerings.
- Bain & Company: Global strategy and management consulting incumbent. Overlaps directly with Clarasys on transformation, customer experience, and operating model mandates but operates at materially larger scale and with much deeper brand recognition.
- Accenture: Global systems integrator with one of the world's largest consulting practices. Competes on digital transformation, customer experience, and operating model engagements, but at vastly greater scale and with proprietary technology assets.
- Deloitte Consulting: Big Four consulting practice with broad management consulting, transformation, and human capital offerings. Competes across Clarasys's full vertical and service line portfolio but at much larger scale and with broader geographic reach.
Emerging players
- Thoughtworks: Technology-led consultancy with comparable digital transformation and product-focused delivery model. Overlaps with Clarasys on digital adoption and product management work but differentiates through proprietary software delivery and engineering capability.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Clarasys social profiles
Digital presenceClarasys financial estimates
Financial estimateRevenue estimate
Valuation estimate
Clarasys leadership team
Management profileNumber of profiles
Profiles9 records
Clarasys funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Clarasys M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Clarasys
What does Clarasys do?
Clarasys is an international business and experience consultancy that advises large organizations on customer experience, recurring-revenue and subscription strategy, AI-enabled transformation, operating-model design, and sustainability. The firm delivers strategy and implementation consulting across eight-plus industry verticals (Financial Services, Healthcare, Media, Not-for-Profit, Legal, Public Sector, Retail, and Food & Beverage), supported by proprietary frameworks such as the Circular Advantage Toolkit, Subscriptions Index, Earning Customer Trust Index, and Service Experience Framework. Engagements are delivered by 180+ consultants from London and Boston offices.
Is Clarasys a public or private company?
Clarasys is a private company. It is classified as management employee owned and is currently operating.
When was Clarasys founded?
Clarasys was founded in 2011. It employs 101 to 250 people.
Where is Clarasys based?
Clarasys is headquartered in London, United Kingdom, in the Europe region.
How does Clarasys make money?
One revenue line is on record: management Consulting Services.
Who are Clarasys's main competitors?
Direct peers on record are PA Consulting, Elixirr International, Newton (Europe), Baringa Partners and Moorhouse Consulting. Broad incumbents are McKinsey & Company, Bain & Company, Accenture and Deloitte Consulting. Thoughtworks is listed as an emerging player.
Does Clarasys have an API?
No public API is recorded for Clarasys.
What industry is Clarasys in?
Clarasys's product category is Management Consulting. Its primary akta.pro industry code is BPAHACAB, Operations & Process Improvement Consulting, with a secondary code of BPAEAAAA, Strategy & IT Advisory. Its NAICS code is 54161 and its SIC code is 8742.