Empyrean
Empyrean is a Melbourne-headquartered Australian IT consultancy serving mid-market businesses with Microsoft-centric managed IT, cloud engineering, cybersecurity, Dynamics 365 ERP, Power Platform, and AI integration services delivered by former Big 4 consultants.
- Company typePrivate
- Founded2010
- HeadquartersMelbourne, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Empyrean does
Empyrean is an Australian IT consultancy headquartered in Melbourne that delivers managed IT, cloud engineering, cybersecurity, Dynamics 365 ERP, Power Platform, and AI integration services to mid-market businesses (typically 50–500 employees) across Australia. Founded in 2010 as Cloud Solutions Group and rebranded to Empyrean in 2023–2024, the firm is privately held under Empyrean Australia Pty Ltd with no disclosed external funding. Service delivery is built entirely on a Microsoft-centric technology stack spanning Azure, Microsoft 365, Power Platform, Dynamics 365, Microsoft Defender, Entra ID, and Intune, complemented by Arctic Wolf (managed SOC), CrowdStrike EDR, Palo Alto Networks, Fortinet, Dell, Lenovo, HPE, and Cisco for adjacent hardware and security layers. The company operates as a Microsoft Solutions Partner with Gold competencies in Small and Midmarket Cloud Solutions, Security, and Cloud Productivity, and holds CREST accreditation for penetration testing.
The business combines a recurring managed services base (four tiers from Essential through Enterprise Plus, with 24/7 monitoring and dedicated account management at the top tier) with project-based consulting for cloud migration, ERP implementation, Power Platform development, and cybersecurity audits, plus a transaction-based IT procurement/hardware resale stream. Go-to-market is sales-led and consultative, targeting Australian mid-market CIOs, IT managers, and business owners, with demand generated through a 'Leading IT' podcast, the Microsoft partner co-sell ecosystem, referrals, and content marketing. Customers span legal, construction, government (Whitehorse City Council), healthcare, professional services, and education. Leadership is founder-led: Josh Rubens (CEO) and Andrew Hehir (Power Platform and AI Hyper-Automation Practice Lead, former CIO). Headcount is in the 11–50 employee band, and revenue is not publicly disclosed.
Empyrean firmographics
Firmographics- Name
- Empyrean
- Legal name
- Empyrean Australia Pty Ltd
- Website
- https://empyreanit.com.au
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Empyrean is a Melbourne-headquartered Australian IT consultancy serving mid-market businesses with Microsoft-centric managed IT, cloud engineering, cybersecurity, Dynamics 365 ERP, Power Platform, and AI integration services delivered by former Big 4 consultants.
- Ownership category
- akta.pro rank
Empyrean industry classification
Industry- Product category
- IT Managed Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ), Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)
Keywords
Where Empyrean is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Empyrean business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Recurring managed services contracts providing ongoing IT support, monitoring, and management across tiered service levels (Essential, Business, Enterprise, Enterprise Plus). Forms the core recurring revenue base, billed on a per-seat or flat-fee monthly/annual basis.
- Professional Services & Consulting: Project-based consulting engagements including cloud migration, ERP implementation, Power Platform development, cybersecurity audits, and IT strategy. Typically delivered as one-time or milestone-based engagements.
- IT Procurement & Hardware Resale: Sourcing and resale of hardware and software solutions (workstations, servers, networking equipment, security appliances) as part of broader IT transformation projects, generating transaction-based revenue on equipment procurement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed Services Tiers — Essential, Business, Enterprise, and Enterprise Plus support levels |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Empyrean product offering
Product offeringCore offering
Empyrean is an Australian IT services and consulting firm that delivers managed IT services, cybersecurity, cloud engineering, and AI/data consulting to mid-market organisations across Australia. Its core revenue comes from recurring tiered managed services contracts (Essential through Enterprise Plus) supplemented by project-based consulting engagements and IT procurement, all delivered on a Microsoft-centric technology stack spanning Azure, Microsoft 365, Power Platform, Dynamics 365, and Microsoft security platforms.
Product overview
Empyrean is an Australian IT services and consulting company that offers a comprehensive portfolio of technology services for mid-market organizations. The company operates as a unified service offering rather than a product platform, providing AI consulting, managed services, cloud engineering, cybersecurity, and Microsoft platform solutions (Power Platform, Dynamics 365, Modern Workplace). Services are delivered through specialized practices that work together - AI/data services connect with security and cloud engineering to deliver integrated outcomes. The company was formerly known as Cloud Solutions Group and rebranded to Empyrean in 2023-2024 to reflect expanded capabilities beyond cloud computing into the AI era.
Differentiator
Problem solved
Functional benefit
Brands
- Leading IT Podcast: APAC insights podcast hosted by Tom Leyden (Principal Consultant at Red Yellow Blue) and Josh Rubens (Managing Director at Empyrean), covering IT strategy, digitisation, cloud computing, IT security, IT infrastructure, vendors, and people leadership
Products and services
- Managed Services
Quantifiable outcome
- Dedicated account management for all Enterprise and Enterprise Plus clients, providing consistent senior IT strategic guidance.
- +1 more outcomes
Companies that use Empyrean
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles4 records
Empyrean technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability9 records
Feature4 records
Empyrean partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- MicrosoftcoreMicrosoft Solutions Partner and Gold Partner across multiple competency areas including Infrastructure (Azure), Small and Midmarket Cloud Solutions, Security, and Cloud Productivity. Empyrean resells and implements Microsoft Azure, Microsoft 365, Dynamics 365, Power Platform, and Microsoft security solutions as a certified implementation and reseller partner. This partnership is foundational to Empyrean's service delivery model across all managed services and consulting offerings.
- Red Yellow BlueminorCreative agency partner with whom Empyrean co-hosts the 'Leading IT' podcast. Tom Leyden from Red Yellow Blue co-hosts the show, representing a marketing and thought leadership collaboration that amplifies Empyrean's brand visibility in the Australian business community.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Empyrean competitors and assessment
Company assessmentDirect peers
- Data#3: Listed Australian IT services company with deep Microsoft partnership and mid-market/enterprise delivery across cloud, security, and managed services. Closest publicly comparable on Microsoft Gold credentials and Australian market focus.
- Avanade: Accenture/Microsoft joint venture specialising in Microsoft technologies including Azure, Dynamics 365, and AI. Comparable in Microsoft-centric services portfolio but operates at enterprise scale globally.
- Slalom: Global consulting firm with a strong Microsoft AI and cloud practice serving mid-market and enterprise clients. Comparable on AI integration consulting, Power Platform, and cloud transformation services.
- Arinco: Australian Microsoft-focused cloud and AI consultancy with mid-market focus and Microsoft AI/ Copilot specialisations. Direct peer in Australian Microsoft-centric AI and cloud services.
- Brennan IT: Australian managed IT services and cloud consultancy headquartered in Melbourne with similar mid-market focus. Direct competitor for managed services, cloud migration, and Microsoft-platform delivery across Australia.
- Versent: Australian cloud and digital transformation consultancy with strong Microsoft Azure, AI, and managed services practice. Highly comparable on mid-market cloud, AI integration, and Microsoft-centric delivery.
Regional players
- Generation-e: Australian IT services firm specialising in Microsoft 365, cloud, and managed services for mid-market clients. Comparable mid-market positioning and Microsoft-centric delivery model.
Broad incumbents
- Logicalis: Global IT solutions and managed services provider with Microsoft Gold partner status and APAC presence. Competes for the same mid-market cloud, managed services, and security engagements at larger scale.
- Insight Enterprises: Global IT solutions provider with strong Microsoft partnership offering managed services, cloud, and hardware procurement. Overlaps with Empyrean's IT procurement and managed services offerings across ANZ.
- DXC Technology: Large global IT services firm delivering managed services, cloud, security, and modern workplace solutions. Adjacent competitor for mid-market managed services and Microsoft platform delivery.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Empyrean social profiles
Digital presenceEmpyrean financial estimates
Financial estimateRevenue estimate
Valuation estimate
Empyrean leadership team
Management profileNumber of profiles
Profiles2 records
Empyrean funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Empyrean M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Empyrean
What does Empyrean do?
Empyrean is an Australian IT services and consulting firm that delivers managed IT services, cybersecurity, cloud engineering, and AI/data consulting to mid-market organisations across Australia. Its core revenue comes from recurring tiered managed services contracts (Essential through Enterprise Plus) supplemented by project-based consulting engagements and IT procurement, all delivered on a Microsoft-centric technology stack spanning Azure, Microsoft 365, Power Platform, Dynamics 365, and Microsoft security platforms.
Is Empyrean a public or private company?
Empyrean is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Empyrean founded?
Empyrean was founded in 2010. It employs 11 to 50 people.
Where is Empyrean based?
Empyrean is headquartered in Melbourne, Australia, in the Oceania region.
How does Empyrean make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services & Consulting and IT Procurement & Hardware Resale.
Who are Empyrean's main competitors?
Direct peers on record are Data#3, Avanade, Slalom, Arinco, Brennan IT and Versent. Generation-e is listed as a regional player. Broad incumbents are Logicalis, Insight Enterprises and DXC Technology.
Does Empyrean have an API?
No public API is recorded for Empyrean.
What industry is Empyrean in?
Empyrean's product category is IT Managed Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAEAAAJ, AI/ML Solution Integration & MLOps Enablement. Its NAICS code is 518 and its SIC code is 7370.