Manage My Health

What Manage My Health does

Manage My Health Limited is a New Zealand-owned digital health company founded in 2008 that operates a cloud-based patient portal platform serving over 1.85 million New Zealanders and used by most health centres across the country. The platform enables patients to book appointments, request repeat prescriptions, view lab results and medical records, conduct video consultations, and manage family health profiles via web and native iOS/Android applications. It is the only patient portal seamlessly integrated with Medtech practice management systems (Medtech32, Medtech Evolution, My Practice), providing real-time data synchronisation with GP clinical systems and supporting modules including online payments, SMS communications, Shared Electronic Health Records (SEHR), self-arrival kiosks, and mandatory two-step verification. The company also offers FHIR-compliant APIs (MMH Connect), a media platform (Reach), a health marketplace, connected services, and connected care referral forms for enterprise and developer partners, alongside ancillary services such as Beating the Blues (online CBT) and Seek My Health (health research).

The business model is primarily a B2B subscription model charging medical practices monthly fees with annual renewals for the portal and add-on modules, complemented by freemium patient access and a tiered enterprise/business solutions stream for API access, advertising, marketplace placement, and bespoke services. Go-to-market is dual-motion: sales-led direct outreach to GP practices with demo/onboarding support, plus direct-to-consumer distribution through app stores and self-registration. The company maintains headquarters in Auckland (Viaduct Harbour), a sales office in Brighton, Australia, and an engineering office in Chennai, India, and is led by CEO Vino Ramayah. The platform has been operating for 18+ years and is supported by an independent advisory board formed in 2026 in response to a significant December 2025 cybersecurity incident affecting approximately 125,000 users, which has triggered ongoing reviews by the Office of the Privacy Commissioner, Ministry of Health, and Health New Zealand.

Name

Manage My Health

Legal name

Manage My Health Limited

Website

https://managemyhealth.co.nz

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Manage My Health is a New Zealand-founded cloud-based patient portal platform serving over 1.85 million New Zealanders through most of the country's health centres, offering appointment booking, prescriptions, health records, video consultations, and FHIR APIs integrated with Medtech practice management systems.

Ownership category

akta.pro rank

Product category

Digital Health Platform / Patient Portal Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Offices of Physicians (62111)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), Patient Self-Service Portal for Scheduling & Management (HLACADAK)

Keywords

• Patient portal platform
• Digital health records
• Telehealth consultations
• Online appointment booking
• Practice management integration

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Medical Practice Subscriptions: General practices and health providers pay subscription fees for access to the Manage My Health patient portal platform and associated services including online bookings, prescriptions management, video consultations, SMS, and SEHR. The platform is seamlessly integrated with Medtech practice management systems. Practices are billed monthly with annual subscription renewals.
2. Business Solutions and API Access: Enterprise and business customers pay for access to FHIR-compliant APIs (MMH Connect), Reach media platform advertising, Health Marketplace placement, Connected Services listings, and bespoke solutions development. Tiered packages based on business needs and budget.
3. Patient Portal Access: Patient access to the Manage My Health portal to view health information is free. Medical centres may charge for certain services requested through the portal (such as ordering repeat prescriptions), but these are standard clinic fees, not MMH charges.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Manage My Health operates a secure cloud-based patient portal platform that connects New Zealand patients with their healthcare providers, enabling online appointment booking, repeat prescription ordering, lab result viewing, secure messaging, video consultations, and access to medical records. The platform is seamlessly integrated with Medtech practice management systems and is offered as a subscription to medical practices, with free consumer access through web and mobile apps.

Product overview

Manage My Health is a secure online health portal platform for New Zealand, featuring a core Patient Portal used by most health centres and over 1.85 million Kiwis. The platform integrates directly with GP practice management systems to provide real-time access to appointments, prescriptions, medical records, and lab results. The medical practice suite includes Online Payments, Video Consultations, SMS, Shared Electronic Health Records (SEHR), and Self Arrivals modules. Business solutions comprise MMH Connect (FHIR-compliant APIs), Reach (media platform), Health Marketplace, Connected Care Referral Forms, and Connected Services. Security features include mandatory Two-Step Verification. Additional services include Beating the Blues (mental health CBT programme) and Seek My Health (health research).

Differentiator

Problem solved

Functional benefit

Brands

• Seek My Health: Health research platform allowing users to explore health topics and stay informed about well-being.
• Health Marketplace
• Beating the Blues
• MMH Connect
• MMH Shared Electronic Health Records (SEHR)
• MMH Reach

Products and services

• Patient Portal The core secure online patient portal used by most New Zealand health centres and over 1.85 million users, enabling patients to schedule appointments, request repeat prescriptions, view medical records, access lab results, and securely message healthcare providers. Directly linked to doctors' systems for real-time health information; available on web, iOS, and Android.
• Online Payments

Quantifiable outcome

• Serving over 1.85 million New Zealanders across most health centres
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• MedtechcoreTechnology or IntegrationStrategic integration partnership with Medtech, New Zealand's dominant practice management system vendor. Manage My Health is the only patient portal seamlessly integrated with Medtech PMS (Medtech32, Medtech Evolution, My Practice). This integration enables real-time data sync, automated invoice generation, and seamless clinical workflows for GP practices using Medtech.
• Health MarketplaceminorChannel Partner/ Reseller/ DistributorNew Zealand's first health and wellness marketplace integrated with Manage My Health. Democratised marketplace where health vendors can sell products to the MMH user base of 1.85 million Kiwis.
• Beating the BluesminorChannel Partner/ Reseller/ DistributorEvidence-based online Cognitive Behavioural Therapy programme for mild and moderate depression. Listed as connected service on Manage My Health platform, accessible to users. New Zealand's only fully funded online CBT programme.
• IDCAREminorStrategic or Co-development PartnerAustralia and New Zealand's identity and cyber support service. partnered with Manage My Health to provide free, confidential support for identity misuse or compromise following the December 2025 cyber breach.
• Office of the Privacy Commissioner (OPC)coreStrategic or Co-development PartnerRegulatory oversight body for privacy in New Zealand. OPC was notified of the December 2025 breach and is conducting Phase One review examining privacy safeguards, cyber security, system design, and broader sector response.
• Health New Zealand (HNZ)coreStrategic or Co-development PartnerNew Zealand's national health authority. At time of breach, the platform supported an HNZ programme providing patients at Northland Hospital with digital access to health information. HNZ conducting reviews of the incident.
• National Cyber Security Centre (NCSC)coreStrategic or Co-development PartnerNew Zealand government agency responsible for cybersecurity. Notified of December 2025 breach and engaged in incident response coordination.
• Collaborative AotearoaminorChannel Partner/ Reseller/ DistributorHealthcare sector organization hosting annual conferences. Manage My Health participates in Collaborative Aotearoa 2026 conference in Christchurch, connecting with clinicians, partners, and sector leaders focused on future models of care.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Celo: Healthcare-specific secure messaging platform used by clinical teams for shift handovers and patient communication. Comparable because it overlaps with MMH's secure messaging and patient engagement workflows, although its core focus is clinician-to-clinician rather than patient-facing.

Broad incumbents

• Doctolib: Europe's leading patient-facing booking, telehealth, and practice management platform. Comparable because it bundles portal, appointment booking, video consult, and patient communication into a single subscription model targeting GP practices — analogous to MMH's Medtech-integrated suite.
• Epic MyChart: Global EHR-integrated patient portal from Epic Systems that provides appointment booking, prescription refills, messaging, lab results, and video visits. Comparable because it represents the gold-standard PMS-integrated portal experience that MMH's Medtech-integrated model mirrors at a much smaller scale.
• Oracle Health Patient Portal (formerly Cerner): Enterprise EHR-integrated patient portal from Oracle Health offering scheduling, messaging, results, and bill pay. Comparable because it demonstrates the broader incumbent playbook MMH competes against when NZ hospitals and large practices evaluate portal platforms.
• athenahealth Patient Portal: Cloud-based patient portal embedded in the athenahealth EHR suite for ambulatory practices. Comparable because it bundles portal, scheduling, prescription refills, and messaging into a PMS-led offering similar to MMH's Medtech-integrated stack.

Others

• Medtech Global: New Zealand's dominant practice management system vendor and MMH's core integration partner. Included as an ecosystem participant because any change in Medtech's commercial or product direction directly determines MMH's competitive position; Medtech could also become a competitor if it builds a first-party portal.

Direct peers

• indici: New Zealand primary care patient portal and shared care record platform that directly competes with Manage My Health for NZ GP practice subscriptions and patient engagement workflows. Comparable because it offers an integrated PMS-linked portal and patient-facing app to the same NZ general practice customer base.
• Healthify (formerly Health Navigator): New Zealand health information platform offering clinically reviewed content, service directories, and patient resources. Comparable because it overlaps with MMH's Seek My Health sub-brand and serves the same NZ patient population seeking trustworthy digital health content.

Regional players

• HotDoc: Australia's leading patient engagement and online booking platform for GP clinics. Comparable because it offers appointment booking, reminders, repeat prescriptions, and patient communication to general practices in a trans-Tasman market that MMH is pursuing from its Brighton office.
• Healthengine: Australian healthcare marketplace and patient engagement platform providing online booking, practice profiles, and patient communications to GPs and allied health. Comparable because it operates the same dual B2B-practice / B2C-patient model MMH uses, with marketplace monetisation layered on top.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCnxtgiOFGWPLdo87478CZgQ
• Facebookfacebook.com/ManageMyHealth.co.nz
• LinkedInlinkedin.com/company/managemyhealth
• Instagraminstagram.com/managemyhealth.co.nz/?hl=en
• Xx.com/_managemyhealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Manage My Health