Sycle
Sycle is a cloud-based audiology practice management software platform serving approximately 8,000 hearing clinics across North America, the UK, and Australia. Operating as a wholly-owned subsidiary of Cochlear Limited, it offers subscription SaaS with vertical-specific modules spanning scheduling, billing, telehealth, NOAH device sync, and patient financing.
- Company typePrivate
- Founded2001
- HeadquartersDenver, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Sycle does
Sycle is a cloud-based audiology practice management software platform serving approximately 8,000 hearing clinics across the United States, Canada, the UK, and Australia. Founded in 2001 and headquartered in Lone Tree, Colorado, Sycle operates as a wholly-owned subsidiary of Cochlear Limited (ASX: COH), the global hearing implant manufacturer, with additional engineering presence in Chilliwack, British Columbia. The platform is purpose-built for audiology workflows and replaces generic healthcare IT systems with vertical-specific modules covering patient management, scheduling, NOAH/HIMSA device sync, electronic claims (eClaims), HIPAA-compliant telehealth, patient communications, patient financing (CareCredit, Allegro Credit), credit card processing (PayJunction), warranty reminders (ESCO), online booking (BookNow+ via Ctone), customer communications (Weave), accounting (QuickBooks), and insurance verification (HealthiPlan). A newly introduced Sycle AI layer (announced January 2026) adds AI-powered administrative automation on top of the existing workflow stack.
The company sells exclusively via a sales-led motion with quote-based monthly subscription pricing, structured around two primary tiers — Sycle Private Practice for independent clinics and Sycle PRO for multi-location enterprise operations — supplemented by add-on modules. Customer acquisition is driven through website demo requests, inside sales (888.881.7925), weekly product webinars, partner co-marketing with financing and equipment vendors, and thought leadership content such as the Hearing Matters podcast. Sycle is ISO/IEC 27001:2022 and ISO/IEC 27701 certified, HIPAA compliant, and Level 1 PCI DSS compliant via PayJunction, with the ISO 27701 certification (February 2026) extending the platform's posture for GDPR-grade data privacy handling.
The company's revenue mechanics are subscription-recurring across a long-tail SMB customer base (single-location audiology clinics to multi-clinic groups), with pricing not publicly disclosed. Operating geographies span North America, the UK, and Australia, and the company maintains an office in Addlestone, UK for EU/UK privacy compliance. Recent strategic priorities under newly appointed President Craig Sharp (March 2026, formerly VP of Connected Care and Digital Products at Cochlear) emphasize AI-driven admin automation, deeper payment and financing integrations, and continued international compliance expansion.
Sycle firmographics
Firmographics- Name
- Sycle
- Legal name
- Sycle LLC
- Website
- https://sycle.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Sycle is a cloud-based audiology practice management software platform serving approximately 8,000 hearing clinics across North America, the UK, and Australia. Operating as a wholly-owned subsidiary of Cochlear Limited, it offers subscription SaaS with vertical-specific modules spanning scheduling, billing, telehealth, NOAH device sync, and patient financing.
- Ownership category
- akta.pro rank
Sycle industry classification
Industry- Product category
- Audiology Practice Management Software
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI)
- akta.pro secondary industry
- Audiobook Technology & Services (Hosting/CDN, DRM, Analytics, Ad Insertion) (MPAJAIAI)
Keywords
Where Sycle is headquartered
LocationHeadquarters
- HQ city
- Denver
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Sycle business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Practice Management Software Subscription: Sycle generates revenue through subscription-based SaaS pricing for their practice management software. The software is offered as a cloud-based solution with various tiers and features including patient management, scheduling, insurance processing, and reporting capabilities. Pricing appears to be quote-based rather than publicly disclosed.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Sycle Private Practice - Practice management software for independent audiology practices |
| Subscription | Monthly | Sycle Pro - Enterprise-level practice management for larger audiology operations |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Sycle product offering
Product offeringCore offering
Sycle sells cloud-based audiology practice management software to hearing clinics, delivered as a subscription SaaS platform. The product covers patient management, scheduling, insurance and managed care processing, billing and payment processing, financial reporting, marketing automation, telehealth, and document management, with deep integrations to audiology hardware (NOAH/HIMSA), accounting (QuickBooks), payments (PayJunction), and patient financing (CareCredit, Allegro Credit). Two principal editions are offered — Sycle Private Practice for independent clinics and Sycle PRO for multi-location and enterprise operations — and the platform serves approximately 8,000 audiology clinics primarily across the United States.
Product overview
Sycle is a cloud-based audiology practice management platform offering a comprehensive suite of integrated modules for hearing clinics. The core product includes Sycle Practice Management Software with two versions: Sycle PRO for enterprise/multi-location practices and Sycle Private Practice for independent clinics. The platform serves 8,000+ clinics with integrated modules covering patient management, scheduling, billing, insurance (eClaims), document management (eDocs), patient financing (CareCredit, Allegro Credit), credit card processing (PayJunction), patient communications, patient surveys, and marketing automation (AUDMA). Additional modules include Managed Care for third-party payer tracking, Telehealth for virtual consultations, Custom Forms for digital intake, BookNow+ for online appointment booking, and Sycle AI for administrative automation. The platform integrates with NOAH Sycle Sync for audiology device connectivity, ESCO for warranty reminders, Weave for communications, QuickBooks for accounting, and includes a built-in Cochlear implant referral system.
Differentiator
Problem solved
Functional benefit
Products and services
- Sycle Practice Management Software Cloud-based audiology practice management SaaS that handles patient management, scheduling, insurance and managed care, billing, financial reporting, and marketing automation for independent and multi-location hearing clinics.
- Sycle Patient Portal Online patient engagement portal that enables audiology patients to access appointments, view information, and interact with the practice through a secure web portal.
- BookNow+ Online appointment booking widget that takes appointments directly into the Sycle calendar with 24/7 availability, an interactive clinic-selection map, and an online hearing test for lead generation.
- Sycle Telehealth Integrated HIPAA-compliant telehealth software for audiologists that supports virtual appointments, pre-screenings, and follow-ups and connects with scheduling, patient communications, NOAH sync, financing, and insurance features.
- Sycle AI AI-powered capabilities designed to automate administrative workflows in audiology practices so clinicians can spend more time with patients and less on paperwork.
- Sycle Digital Clinic Digital transformation suite that enables paperless audiology clinic operations with cloud document management, integrated device connectivity, and automated workflows.
Quantifiable outcome
- 8,000 clinics use Sycle for practice management
- +1 more outcomes
Companies that use Sycle
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles1 record
Sycle technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability2 records
Feature12 records
Sycle partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and secondary.
- PayJunctioncorePayJunction provides integrated credit card processing within Sycle. Features include Level 1 PCI compliant security, scheduled recurring transactions, stored credit card data access, and automatic receipt emailing. The integration reduces payment processing time and eliminates manual data entry.
- ESCOcoreSycle partnered with ESCO, a leader in independent loss and damage coverage for hearing aids, to offer ESCO's Custom Reminder Care program to Sycle clients. The integration automatically sends warranty expiration data from Sycle to ESCO through a HIPAA-compliant data transfer process. ESCO creates customized reminder letters with clinic branding to help retain patients and minimize shopping around when warranties expire. The integration is included with Sycle subscription at no extra charge.
- CareCreditcoreCareCredit, a Synchrony solution and leading provider of promotional financing for healthcare, is integrated into Sycle Practice Management Software. The integration helps patients get care by providing promotional financing options. Allows pre-screening of patients when booking appointments and provides instant approval at time of appointment.
- Allegro CreditcoreAllegro Credit, part of Synchrony's Health & Wellness financing solutions, was added as an additional patient financing integration. Provides more patient financing options for hearing care providers to help more patients afford care.
- WeavesecondaryWeave is an all-in-one customer communications platform integrated directly with Sycle. The partnership helps hearing health providers streamline and modernize patient communications, improving patient loyalty and building stronger patient relationships.
- CtonesecondaryCtone is a leading online diagnosis and lead generation tool partnered with Sycle for the BookNow+ feature. Enables online appointment booking that flows directly into Sycle calendar, 24/7 booking availability, online hearing tests, and lead generation website capabilities to grow practice patient base.
- QuickBookscoreQuickBooks integration allows Sycle users to sync financial data directly, eliminating duplicate data entry and streamlining accounting workflows for hearing care practices.
- HealthiPlansecondaryHealthiPlan integration with Sycle provides insurance verification and processing capabilities for audiology practices.
- My Vitals ProsecondaryBusiness intelligence platform that syncs with Sycle to provide practices with enhanced analytics and reporting capabilities.
- CochlearcoreCochlear Limited is the parent company of Sycle LLC. Sycle provides integrated referral functionality for cochlear implant candidates, helping identify patients who may benefit from cochlear implants. Sycle President Craig Sharp previously led Cochlear's Connected Care and Digital Products division.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
Sycle competitors and assessment
Company assessmentDirect peers
- Blueprint Solutions: Blueprint Solutions sells Blueprint OMS, the most commonly cited direct competitor to Sycle in audiology practice management software. Targets the same independent and group audiology clinics with patient management, scheduling, billing, and device-fitting workflows.
- CounselEAR: CounselEAR is an EMR/practice management platform purpose-built for audiologists and hearing aid dispensers. Competes head-to-head with Sycle for the same audiology clinic segment with hearing-aid-focused clinical documentation and dispensing workflows.
- Hearing Software Associates (HearForm): HearForm is a long-standing audiology practice management system from Hearing Software Associates. Directly comparable to Sycle for independent hearing clinics seeking scheduling, charting, billing, and hearing aid dispensing modules.
- TIMS Software (Audiology): TIMS (The Inventory Management System / audiology version) is a practice management and hearing aid inventory platform used by audiologists. Competes with Sycle in audiology-specific clinic and dispensing workflows.
Broad incumbents
- athenahealth: athenahealth is a large ambulatory EHR and practice management vendor serving many specialties including audiology. While not audiology-specialized, it competes with Sycle for larger multi-specialty groups that include audiology departments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Sycle social profiles
Digital presenceSycle compliance and trust
Trust signalCompliance4 records
Sycle financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sycle leadership team
Management profileNumber of profiles
Profiles7 records
Sycle funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sycle M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sycle
What does Sycle do?
Sycle sells cloud-based audiology practice management software to hearing clinics, delivered as a subscription SaaS platform. The product covers patient management, scheduling, insurance and managed care processing, billing and payment processing, financial reporting, marketing automation, telehealth, and document management, with deep integrations to audiology hardware (NOAH/HIMSA), accounting (QuickBooks), payments (PayJunction), and patient financing (CareCredit, Allegro Credit). Two principal editions are offered — Sycle Private Practice for independent clinics and Sycle PRO for multi-location and enterprise operations — and the platform serves approximately 8,000 audiology clinics primarily across the United States.
Is Sycle a public or private company?
Sycle is a private company. It is classified as corporate owned and is currently operating.
When was Sycle founded?
Sycle was founded in 2001. It employs 101 to 250 people.
Where is Sycle based?
Sycle is headquartered in Denver, United States, in the North America region.
How does Sycle make money?
One revenue line is on record: practice Management Software Subscription.
Who are Sycle's main competitors?
Direct peers on record are Blueprint Solutions, CounselEAR, Hearing Software Associates (HearForm) and TIMS Software (Audiology). athenahealth is listed as a broad incumbent.
Does Sycle have an API?
No public API is recorded for Sycle.
What industry is Sycle in?
Sycle's product category is Audiology Practice Management Software. Its primary akta.pro industry code is HLAKAMAI, Audiology & Hearing Services (ENT-Affiliated), with a secondary code of MPAJAIAI, Audiobook Technology & Services (Hosting/CDN, DRM, Analytics, Ad Insertion). Its NAICS code is 621340 and its SIC code is 7372.