Acumen Technology

What Acumen Technology does

Acumen Technology is a Nashville, Tennessee-based managed IT services provider (MSP) founded in 2016, employing 11-50 people and operating from a headquarters at 2699 Fessey Court in Nashville with service coverage across the broader Nashville metro including Franklin and Brentwood. The company delivers a security-first IT services portfolio built on a Microsoft technology stack (Azure, Office 365) and offers nine core service lines: Managed IT Services, Cybersecurity, vCISO Services, Cloud Services, IT Consulting, VoIP Solutions, Data Backup and Disaster Recovery, Vendor Management, and Business Continuity Planning. SOC2 Type 1 certified and a Microsoft Certified Partner, Acumen positions cybersecurity as the primary differentiator across its engagements and serves three primary verticals — financial institutions, healthcare, and professional services — with named customers including First Commerce Bank, Centennial Bank, and Advanced Foot and Ankle Care Centers.

The business is structured around recurring, subscription-based managed services with predictable monthly pricing and a quote-based engagement model. Go-to-market combines inside sales (phone and email, 615-744-2000) with consultative enterprise field sales, particularly for vCISO and strategic IT roadmap engagements in regulated verticals. Marketing is executed through content channels including blog, webinars, eBooks, case studies, and a free cybersecurity checklist, supported by local SEO pages targeting Nashville, Franklin, and Brentwood. Acumen has been recognized on the Inc. 5000 list of Fastest-Growing Private Companies in America (2021) and earned Best Place to Work recognition in 2023 and 2024.

The company is privately held with no disclosed funding rounds, parent company, or institutional investors, and operates as an independent entity. There are no published revenue figures, named executive leadership in the data set, or disclosed M&A activity. Operating geographies remain domestic and regional, with no evidence of international expansion, and the technology posture reflects a conventional MSP architecture with no disclosed proprietary AI or ML components.

Name

Acumen Technology

Legal name

Acumen Technology

Website

https://acumentechnology.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Acumen Technology is a Nashville-based managed IT services provider offering security-first IT, cybersecurity, cloud, vCISO, and consulting services to SMBs and mid-market clients in financial, healthcare, and professional services verticals across the Nashville metro.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud services
• IT consulting
• VoIP services

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed IT services with predictable pricing model. Services include proactive monitoring, maintenance, and 24/7 support. Customized solutions designed with business needs and goals in mind.
2. vCISO Services: Virtual Chief Information Security Officer services providing strategic security leadership and guidance.
3. Cloud Services: Cloud migration and management services including Microsoft Azure and Office 365 implementations.
4. IT Consulting: Strategic IT consulting and roadmaps aligned with business needs.
5. VoIP Solutions: Business communications and VoIP system implementation.
6. Data Backup & Disaster Recovery: Backup and disaster recovery planning services with immutable backup solutions.
7. Vendor Management: Single point of contact for managing multiple technology vendors.
8. Business Continuity Planning: Business continuity and resiliency planning services.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

Acumen Technology delivers outsourced managed IT services to small and mid-sized organizations, including 24/7 IT management, cybersecurity, cloud computing, IT consulting, business VoIP, and data backup with disaster recovery. Its customer base is concentrated in regulated industries such as financial institutions, healthcare, and professional services.

Product overview

Acumen Technology offers a unified managed IT services portfolio centered on cybersecurity as the primary differentiator. The core offering consists of Managed IT Services and Cybersecurity, supplemented by specialized modules including vCISO Services, Cloud Services (Microsoft Azure and Office 365), IT Consulting, VoIP Solutions, Data Backup & Disaster Recovery, Vendor Management, and Business Continuity Planning. The platform is designed for businesses in Financial Institutions, Healthcare, and Professional Services sectors seeking security-driven IT support with 24/7 responsiveness and strategic technology planning.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services

Quantifiable outcome

• Guaranteed response within 10 minutes for IT support requests
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core and moderate.

• MicrosoftcoreTechnology or IntegrationAcumen Technology is a Microsoft Certified Partner. They help clients navigate Microsoft product changes including New Commerce Experience (NCE) updates. Services include Microsoft Azure cloud migration and Office 365 implementations.
• Industry-Leading PartnersmoderateTechnology or IntegrationAcumen Technology maintains strong relationships with industry-leading partners to deliver comprehensive IT solutions. Specific partner names not explicitly listed in available sources.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Intelligent Technical Solutions:
• Dataprise: Dataprise is a US-based Managed Service Provider offering managed IT, cybersecurity, and cloud services to mid-market and enterprise clients across multiple industries, directly comparable to Acumen's full-service MSP model.
• Ntiva: Ntiva is a US MSP providing managed IT, cybersecurity, cloud, and IT consulting to SMB and mid-market clients, mirroring Acumen's security-first positioning and recurring service model.
• CMIT Solutions: CMIT Solutions operates a national franchise MSP network delivering managed IT, cybersecurity, and backup/DR services to small businesses, comparable in service mix and target customer profile to Acumen.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/acumentechnologynashville
• LinkedInlinkedin.com/company/acumen-technology
• Instagraminstagram.com/acumentechnology

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Acumen Technology