TechPath
- Company typePrivate
- Founded1996
- HeadquartersSlacks Creek, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
TechPath firmographics
Firmographics- Name
- TechPath
- Legal name
- TechPath Pty Ltd
- Website
- https://techpath.com.au
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
TechPath industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
Keywords
Where TechPath is headquartered
LocationHeadquarters
- HQ city
- Slacks Creek
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
TechPath business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring monthly subscription-based managed IT services providing proactive monitoring, maintenance, support, and user/device management for a fixed monthly fee per user. Includes help desk, security, backups, and account management.
- Managed Infrastructure: Monthly device-based pricing for ongoing support and maintenance of network hardware including routers, firewalls, servers, and wireless equipment.
- vCIO Services: Virtual Chief Information Officer consulting services providing strategic IT leadership, technology planning, and decision-making guidance on a flexible engagement basis.
- IT Consulting and Project Services: Ad hoc IT consulting, IT audits, and project-based engagements for specific technology initiatives such as cloud migrations and infrastructure upgrades.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Basic - $99/user/month |
| Subscription | Monthly | Managed IT Mid-Range - $110-$140/user/month |
| Subscription | Monthly | Managed IT Premium - $175/user/month |
| Unit Pricing | Monthly | Managed Infrastructure - $10-$299/device/month |
| Hybrid | Pay-as-you-go | Partially Managed Services |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
TechPath product offering
Product offeringCore offering
TechPath delivers outsourced IT managed services to Brisbane and Queensland businesses, providing ongoing proactive monitoring, maintenance, helpdesk support, cybersecurity, backup, network management, and infrastructure support under a fixed monthly per-user subscription. The offering is extended with Virtual CIO advisory, IT audits conducted via the proprietary TechAlign methodology, business internet connectivity (NBN, Fibre, SD-WAN), Cloud PBX/VoIP and Microsoft Teams Calling, cloud migration services (Microsoft 365 and Azure), and partially managed services for businesses that already have internal IT teams.
Product overview
TechPath is a full-service IT managed services provider (MSP) based in Brisbane, Australia, operating for over 30 years. The company offers a unified portfolio of IT solutions organized around a core Managed IT Services platform, supplemented by specialized add-on modules and consulting services. The core offering provides proactive monitoring, maintenance, and management of hardware, software, backups, networks, security, and phone systems for a fixed monthly fee. Supporting this core platform are integrated add-on services including IT Support (helpdesk, hardware, networks), IT Consulting (strategic advisory, IT audits via the TechAlign methodology), Virtual CIO (vCIO) for strategic leadership, Business Internet/Connectivity (NBN, Fibre, SD-WAN), Cyber Security services, Cloud PBX & VoIP with Microsoft Teams Calling integration, and Cloud & Hosting services (Microsoft 365, Azure). The company operates a defined Microsoft 365 Security Baseline for all managed clients and holds multiple Microsoft Gold Competencies, positioning itself as a comprehensive outsourced IT department for small to medium businesses (15-150 users) and large businesses with internal IT teams.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Core ongoing IT support offering including proactive monitoring, maintenance, helpdesk, hardware and software management, backups, network security, and phone systems for a fixed monthly per-user fee.
- IT Consulting Strategic consulting engagements including IT audits, advisory services, and technology strategy to align IT with business goals via the TechAlign methodology.
- Virtual CIO (vCIO) Outsourced CIO services delivering strategic IT leadership, technology planning, budgeting guidance, and decision-making support without the cost of a full-time executive.
- IT Audit TechAlign-based IT audit providing in-depth analysis of applications, hardware infrastructure, cloud environment, licensing, warranty status, backup processes, and hardware capacity.
- Business Internet Managed business connectivity services including NBN, fibre internet, and other high-speed internet solutions for Australian businesses.
- SD-WAN Software-Defined Wide Area Network services for enhanced connectivity and centralized network management across multiple business sites.
- Cyber Security Managed cybersecurity services including audits, assessments, user awareness training, and ongoing security management to protect identities, devices, email, and business data.
- Cloud PBX & VoIP Business phone system solutions using cloud-based PBX and VoIP technology to deliver flexible communications for businesses.
- Cloud & Hosting Cloud migration and hosting services providing anywhere access to files and applications, including managed cloud infrastructure.
- Managed Infrastructure Ongoing monthly device-based support and maintenance of network hardware including routers, firewalls, servers, and wireless equipment, priced per device.
Quantifiable outcome
- NPS of 84.3 indicating very high customer satisfaction
- +2 more outcomes
Companies that use TechPath
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles3 records
TechPath technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
TechPath partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreTechPath holds Microsoft Gold Partner status with certifications in Cloud Productivity, Collaboration and Content, Datacenter, and Small and Midmarket Cloud Solutions. The partnership since 2008 enables TechPath to deliver Microsoft solutions with deep technical expertise. TechPath operates a defined Microsoft 365 Security Baseline for every managed IT client.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
TechPath competitors and assessment
Company assessmentDirect peers
- Mantel Group: Australian technology consultancy and managed services provider with Microsoft, data, and cloud practices. Comparable to TechPath on Microsoft-led managed services and mid-market customers, while operating at greater scale and a wider capability set.
- Datacom: Large Australasian IT services firm offering managed services, cloud, and digital workplace solutions across Australia and New Zealand. Operates the same MSP-plus-consulting model as TechPath but at enterprise scale and with broader geographic reach.
- Atturra: Australian-listed IT services and managed services provider with a strong Microsoft practice covering cloud, managed support, and advisory. Overlaps with TechPath on Microsoft 365/Azure managed services, mid-market targeting, and recurring-revenue model, though with broader geographic and product reach.
- Brennan IT: Australian managed services provider headquartered in Sydney with a national footprint, offering managed IT, cloud, security, and strategic advisory to mid-market clients. Directly comparable to TechPath on service portfolio, subscription model, and target customer size, though at materially larger scale.
- Nexon Asia Pacific: Brisbane-headquartered managed services and cloud provider serving mid-market and enterprise clients across Australia. Closely comparable to TechPath on geography, Microsoft-stack focus, and SMB/mid-market customer base, with broader security offerings.
Broad incumbents
- DXC Technology Australia: Global IT services incumbent providing managed services, workplace, and cloud infrastructure to enterprise and government clients in Australia. Comparable on managed-IT/managed-infrastructure offerings, but at vastly larger scale and with a fundamentally different customer concentration.
- Logicalis Australia: Global IT solutions and managed services provider with a sizable Australian operation covering managed IT, cloud, networking, and security. Offers overlapping capabilities to TechPath but as part of a much broader enterprise portfolio rather than a focused SMB MSP.
- Fujitsu Australia: Major multinational IT services provider with deep Australian operations across managed services, cloud, and workplace. Overlaps with TechPath on managed-IT and Microsoft-related services, but competes predominantly in enterprise and government rather than the 15–150 user segment.
- Insight Enterprises Australia: Global IT solutions and services provider with a sizeable Australian business covering hardware, software, cloud, and managed services. Overlaps with TechPath on managed cloud and Microsoft solutions, but operates primarily through channel/enterprise motions rather than a focused local MSP model.
Emerging players
- Dialog Information Technology: Australian IT managed services and consulting firm focused on mid-market clients, with a service portfolio including managed support, cloud, and security. Comparable to TechPath on customer size and managed-IT model, though smaller and earlier-stage in growth.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
TechPath social profiles
Digital presenceTechPath compliance and trust
Trust signalCompliance3 records
TechPath financial estimates
Financial estimateRevenue estimate
Valuation estimate
TechPath leadership team
Management profileNumber of profiles
Profiles4 records
TechPath funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TechPath M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TechPath
What does TechPath do?
TechPath delivers outsourced IT managed services to Brisbane and Queensland businesses, providing ongoing proactive monitoring, maintenance, helpdesk support, cybersecurity, backup, network management, and infrastructure support under a fixed monthly per-user subscription. The offering is extended with Virtual CIO advisory, IT audits conducted via the proprietary TechAlign methodology, business internet connectivity (NBN, Fibre, SD-WAN), Cloud PBX/VoIP and Microsoft Teams Calling, cloud migration services (Microsoft 365 and Azure), and partially managed services for businesses that already have internal IT teams.
Is TechPath a public or private company?
TechPath is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was TechPath founded?
TechPath was founded in 1996. It employs 11 to 50 people.
Where is TechPath based?
TechPath is headquartered in Slacks Creek, Australia, in the Oceania region.
How does TechPath make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are managed Infrastructure, vCIO Services and IT Consulting and Project Services.
Who are TechPath's main competitors?
Direct peers on record are Mantel Group, Datacom, Atturra, Brennan IT and Nexon Asia Pacific. Broad incumbents are DXC Technology Australia, Logicalis Australia, Fujitsu Australia and Insight Enterprises Australia. Dialog Information Technology is listed as an emerging player.
Does TechPath have an API?
No public API is recorded for TechPath.
What industry is TechPath in?
TechPath's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 541513 and its SIC code is 7370.