Support Health

What Support Health does

Support Health is a Brazilian SaaS company headquartered in Ipatinga, Brazil, that develops an integrated clinic management ERP platform for medical practices specializing in integrative medicine and injectable nutritional therapies. The core product, Support Clinic, consolidates scheduling, electronic medical records, inventory control with full injectable traceability (including batch, expiry, and FEFO management), financial management, and strategic reporting into a single system. Built over more than 10 years from real-world clinical operations within a network of specialty clinics, the platform now serves 15,000+ active users across all 27 Brazilian states.

The product ecosystem extends the core ERP with a suite of integrated modules: Support IA provides AI-powered consultation transcription, automated anamnesis generation, diagnostic hypotheses, prescription suggestions, and personalized diet plans; Support Lab (launched 2025) extracts biomarkers from PDF exam documents and generates comparative graphical analyses; Support Finance integrates digital account, Pix, and payment links with automatic cash flow and DRE reconciliation; Support CRM centralizes WhatsApp, Instagram, and Facebook communications; Support Academy delivers 2,400+ hours of clinical and management educational content; and Support Consultorias offers legal documentation, business viability, and pricing consulting. Support Health is part of Grupo TGPM (Tecnologia, Gestão e Performance Médica), which provides the organizational and strategic backbone.

The company operates a subscription-based revenue model with two annual-billed SaaS tiers (Support Essencial for small clinics and Support Avançado for higher-volume multidisciplinary clinics), supplemented by professional services from Support Consultorias. Go-to-market is sales-led with dedicated consultants offering personalized demos and managing full migration transitions, supported by content marketing, social media presence, and WhatsApp as the primary sales and support channel. The company is private, headquartered in Brazil, and serves exclusively the Brazilian market.

Name

Support Health

Legal name

Support Health

Website

https://supporthealth.com.br

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Support Health is a Brazilian SaaS company that provides an integrated clinic management ERP for medical practices specializing in integrative medicine and injectable nutritional therapies, combining scheduling, electronic medical records, inventory, finance, AI clinical tools, and patient CRM into a single platform.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)

akta.pro secondary industries

ERP Implementation & Systems Integration Services (BPAEAGAA), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• Clinic management software
• Medical ERP system
• Integrative medicine software
• Injectable therapy management
• Medical practice automation

Headquarters

HQ city

Ipatinga

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software SaaS Subscription - Support Essencial Plan: Subscription-based SaaS model for the Essential plan covering agenda, electronic medical records, and AI integration. Targets smaller clinics and offices organizing their operational base.
2. Software SaaS Subscription - Support Avançado Plan: Full ERP subscription including inventory, financial management, sales, strategic and performance reports. For clinics with higher operational volume requiring advanced financial control.
3. Support Consultorias - Consulting Services: Additional consulting services including legal documentation, business viability analysis, and pricing consulting to help clinics implement efficient management.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Support Health develops and sells an integrated SaaS ERP platform (Support Clinic) for medical clinics specializing in integrative medicine and injectable nutritional therapies. The platform bundles scheduling, electronic medical records, inventory traceability, financial management, and AI clinical tools (consultation transcription, biomarker extraction, and anamnesis generation). It is sold via subscription plans (Support Essencial and Support Avançado) to medical clinics across Brazil.

Product overview

Support Health is an integrated clinic management ecosystem consisting of a core ERP platform (Support Clinic) with specialized modules: Support CRM for patient communication, Support IA for AI-powered medical features (transcription, anamnesis, prescriptions, diet plans), Support Lab for AI laboratory analysis, Support Finance for integrated financial management, Support Academy for educational content, and Support Consultorias for business consulting. The system is specifically designed for clinics specializing in injectable nutritional therapies and integrative medicine, with all modules interconnected—injectable consumption adjusts inventory, payments feed cash flow, and DRE is built from real data.

Differentiator

Problem solved

Functional benefit

Brands

• Support Clinic: Core clinic management ERP software providing electronic medical records, scheduling, inventory control, telemedicine, WhatsApp appointment confirmation, injectable therapy protocols, financial management, multi-agenda, and automatic pricing.
• Support IA
• Support Lab
• Support Finance
• Support Academy
• Support Consultorias
• Support CRM

Products and services

• Support Clinic Complete medical clinic management ERP software specializing in injectable therapies and integrative medicine. Manages scheduling, electronic medical records, inventory, financial operations, AI medical features, and strategic reports in a single integrated platform for clinics in Brazil.
• Support CRM Patient relationship management system that centralizes WhatsApp, Instagram, and Facebook communications into a single panel. Provides complete patient interaction history, real-time organization, and standardized patient care workflows for medical clinics.
• Support IA AI-powered medical intelligence module that performs consultation transcription, automatic anamnesis generation, diagnostic hypotheses, prescription suggestions, personalized diet plans, and answers health-related questions in real time. Designed for medical professionals using the Support Clinic platform.
• Support Lab AI-powered laboratory analysis module that reads PDF exam documents, automatically extracts biomarkers, generates comparative graphics, provides practical insights based on results, performs individual biomarker analysis, and tracks patient evolution through historical data. Positioned as unique in Brazil.
• Support Finance Financial management module with digital account, Pix integration, and payment links built into the ERP. Payments automatically feed cash flow, DRE (income statement), and inventory without manual reconciliation. Status listed as Coming Soon.
• Support Academy Educational content platform providing over 2,400 hours of clinical and management content for medical professionals. Covers medicine and clinic management topics for users of the Support Health platform.
• Support Consultorias Consulting services including clinic documentation/legalization (Clínica Legal), business viability assessment (Viabilidade do Negócio), and pricing consulting (Consultoria de Precificação) to help clinics implement efficient management practices.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability8 records

Feature8 records

Partnerships

One partnership is on record.

• Grupo TGPM (Tecnologia, Gestão e Performance Médica)coreStrategic or Co-development PartnerSupport Health is an integral part of Grupo TGPM, an organization focused on technology, management, and medical performance. This ecosystem supports the continuous evolution of services and tools, providing the organizational backbone and strategic direction for Support Health's operations and product development.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ninsaúde: Brazilian clinic management SaaS offering EMR, scheduling, financial management, and telemedicine for medical and dental clinics. Direct competitor to Support Health's core clinic ERP, though with broader specialty coverage rather than injectable/integrative vertical depth.
• Feegow: Brazilian clinic management platform providing EMR, scheduling, financial management, and marketing tools for medical clinics. Direct competitor in the Brazilian clinic SaaS market with similar core ERP functionality but broader positioning.
• iClinic: Brazilian SaaS for medical clinics with electronic medical records, scheduling, telemedicine, financial management, and marketing features. Competes head-on with Support Health's broader clinic management functionality.
• Clinic Cloud (by Doctoralia / Docplanner): Clinic management SaaS from Docplanner/Doctoralia, offering EMR, scheduling, and patient management for medical practices in Brazil and Europe. Direct competitor with the backing of a large healthcare marketplace.
• Simples Dental: Brazilian vertical SaaS for dental clinics, offering scheduling, EMR, financial management, and patient communication. Comparable model as a Brazilian vertical clinic SaaS, though focused on dentistry rather than integrative/injectable medicine.
• Clinic Web (Mídia Digital): Brazilian clinic management software targeting small and medium medical clinics with EMR, scheduling, and basic financial features. Direct competitor in the Brazilian SMB clinic ERP segment.

Emerging players

• Memed: Brazilian digital health platform for prescriptions and clinical decision support, integrated with EMRs. Comparable as a Brazilian healthcare technology company with AI-adjacent clinical tools, but specialized in prescription workflows rather than full clinic ERP.

Broad incumbents

• Pixeon: Brazilian healthcare technology company offering HIS, RIS/PACS, and clinic management software for hospitals, clinics, and diagnostic centers. Comparable as a Brazilian healthcare IT vendor, though broader in scope than Support Health's clinic-only focus.
• Doctoralia (Docplanner): Global healthcare marketplace and clinic SaaS platform operating in Brazil. Comparable through its clinic management software and adjacent patient acquisition tools, with substantially larger scale and capital backing.

Regional players

• PEP Salud / similar Brazilian EMR providers: Emerging Brazilian and LATAM-focused EMR and clinic management providers. Comparable as regional clinic SaaS players, useful as a benchmark for adjacent LATAM expansion potential from Brazil.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com//supporthealth
• Facebookfacebook.com/supporthealthbrasil
• LinkedInlinkedin.com/company/supporthealthbrasil
• Instagraminstagram.com/supporthealthbrasil

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Support Health