What imed does

imed (imed.cl) is a Chilean digital health platform founded in 2002 that operates a multi-sided ecosystem connecting physicians, medical centers, employers, patients, and health financing entities. The company's core function is to digitize and integrate administrative workflows in the Chilean healthcare system — specifically electronic medical voucher issuance (Bono Electrónico) with biometric identity verification, electronic medical license tramitation (Licencia Médica) connecting health entities, doctors, patients, and employers, and an integrated physician desktop application (Mimed Escritorio Médico) that consolidates scheduling, clinical records, GES notifications, licenses, and prescriptions. Add-on modules include Medpay (medical-center payment processing), Medbenefits (employer benefits administration), and an HIS integration module for electronic prescriptions.

imed's technology stack is built around deep integration with Chile's regulated healthcare financing infrastructure — specifically the public FONASA system, private isapres, commercial insurance companies, and the government Portal Único Empleador — making it a digital rail through which Chilean healthcare transactions flow. Identity verification uses patients' digital fingerprints to expedite copayment authorization and prevent fraud. The platform holds ISO 27001 certification for information security management and operates from its headquarters in Santiago with 101-250 employees. A patient- and physician-facing self-serve portal (mimed.com) complements the B2B distribution.

imed operates a sales-led B2B2C go-to-market in Chile: direct sales to medical centers and enterprise sales to employers (for HR/payroll-integrated license processing) coexist with self-serve adoption for individual physicians via mimed.com. Revenue mechanics are primarily transaction-based (per voucher, per license, per prescription processed) with subscription-style recurring components for the integrated Mimed Escritorio Médico platform. No pricing tiers or revenue figures are publicly disclosed, and the company does not appear on any public exchange. A 2017 funding round lists Accel-KKR as an investor. The company is operationally cash-generative in appearance, with no subsequent fundraises disclosed despite 23+ years of history.

Name

imed

Legal name

Imed

Website

https://i-med.cl

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

imed is a Santiago-based digital health platform that connects Chilean physicians, medical centers, employers, patients, and health financing entities, digitizing electronic medical vouchers (with biometric identity verification), electronic medical licenses, electronic prescriptions, and integrated practice management through its Mimed Escritorio Médico platform.

Ownership category

akta.pro rank

Product category

Healthcare IT Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)

akta.pro primary industry

Enterprise Integration Engines & Interface Management (HL7 v2/X12/API) (HLACABAC)

akta.pro secondary industries

EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

Keywords

• Electronic medical vouchers
• Digital health platform
• Electronic medical licenses
• Practice management software
• Healthcare interoperability

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Electronic Voucher Services (Bono Electrónico): imed provides electronic voucher issuance services to medical centers, connecting them with Fonasa, isapres, and insurance companies. Revenue is generated through transaction fees for voucher processing and authorization services.
2. Medical License Processing: Electronic processing of medical licenses for employers and employees, with integration to the Employer Single Portal. Revenue generated through per-transaction fees.
3. Platform Subscriptions (Mimed Escritorio Médico): Integrated practice management platform offered to physicians and medical centers with various service modules including scheduling, clinical records, and document issuance.
4. Electronic Prescription Services: E-prescription issuance system integrated with medical center HIS systems for a streamlined prescribing workflow.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

imed operates a digital health platform in Chile that electronically connects physicians, medical centers, employers, patients, and health financing entities (FONASA, Isapres, insurers). Core offerings include electronic medical vouchers (Bono Electrónico), electronic medical licenses (Licencia Médica Electrónica), practice management software for physicians (Mimed Escritorio Médico), electronic prescriptions (Receta Médica Electrónica), FONASA medical program workflows, and patient-facing services via mimed.com. The platform processes healthcare transactions and enables interoperability across Chile's healthcare ecosystem under a B2B2C model.

Product overview

imed (imed.cl) is a Chilean digital health platform that provides a suite of interconnected digital services connecting healthcare actors — doctors, medical centers, health insurers, employers, and patients — to simplify and digitize medical administrative processes in Chile. The core platform is organized around three primary products: Bono Electrónico (electronic health vouchers with biometric identity verification), Licencia Médica (electronic medical leave licenses), and Mimed Escritorio Médico (an integrated digital practice management desktop application). These are complemented by Programa Médico Fonasa (online Fonasa program valorization), Integración Receta Médica (electronic prescription integration for external HIS systems), Medpay (payment processing), Medbenefits (employer medical benefits management), and the patient-facing portal mimed.com. The platform connects with Chile's national public health insurer Fonasa, private health insurers (isapres), and the government's Portal Único Empleador. imed is headquartered in Santiago, Chile, and holds ISO certification (ISO 27001).

Differentiator

Problem solved

Functional benefit

Brands

• Mimed Escritorio Médico: Digital platform for medical practices including appointment scheduling, electronic voucher issuance, clinical records, GES notification, medical licenses and electronic prescriptions.
• Bono Electrónico
• Medbenefits
• Medpay

Products and services

• Bono Electrónico Electronic medical voucher processing platform connecting physicians, medical centers, employers, patients, FONASA, Isapres, and insurance companies to issue, redeem, and reconcile healthcare vouchers digitally. Used by healthcare providers and payers in Chile to replace paper-based voucher workflows.
• Mimed Escritorio Médico

Quantifiable outcome

• Streamlined medical license processing through automated employer integration
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core.

• FONASA (Fondo Nacional de Salud)coreStrategic or Co-development Partnerimed is integrated with Chile's national health insurance system (FONASA), enabling electronic voucher processing, valorization of medical programs, and copayment authorization for patients covered by the public health system.
• Isapres (Private Health Insurance Companies)coreStrategic or Co-development Partnerimed connects medical centers with private health insurers (isapres) for online valorization and authorization of patient copayments, streamlining the reimbursement process.
• Insurance Companies (Aseguradoras)coreStrategic or Co-development Partnerimed integrates with insurance companies to process and authorize patient payments, connecting healthcare providers with the broader health financing ecosystem.
• Employer Single Portal (Portal Único Empleador)coreStrategic or Co-development Partnerimed is integrated with Chile's government Employer Single Portal for processing employee medical licenses, enabling automated license processing for employers.

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Docplanner (Doctoralia): Docplanner operates Doctoralia (including doctoralia.cl in Chile), a physician-patient marketplace and SaaS practice management platform spanning LatAm and Europe. Closest direct comparable to imed given shared Chilean footprint, multi-sided healthcare platform model, and physician practice tools.
• Practo: Practo is a digital health platform combining doctor discovery, practice management software, and patient records across multiple stakeholders in India. Comparable to imed in its integrated B2B2C approach, recurring SaaS revenue on the clinician side, and transaction events (consults, prescriptions) at the consumer side.
• Doctolib: Doctolib is Europe's leading physician-facing SaaS and patient booking platform, deeply integrated with national health systems in France and Germany. Comparable to imed in its mission of digitizing physician workflows and connecting with payer/government infrastructure, though larger scale and broader geographic footprint.
• Zocdoc: Zocdoc is a U.S. patient-physician booking platform and practice management marketplace with recurring SaaS fees to providers. Comparable to imed at the patient-engagement and physician-SaaS layer, though without imed's national-payer integration depth.

Broad incumbents

• Athenahealth: Athenahealth provides cloud-based EHR, practice management, and revenue cycle services to U.S. physician practices and health systems, with deep payer integration via its Patient Pay and billing modules. Comparable to imed at scale as an incumbent SaaS+interoperability platform serving both providers and payers.
• CompuGroup Medical: CompuGroup Medical is a leading European healthcare IT vendor offering physician information systems, e-prescription networks, and payer connectivity in 20+ countries. Comparable to imed as a much larger incumbent with similar module philosophy (EHR, e-Rx, billing, payer integration) adapted from country to country.
• Dedalus: Dedalus is a European healthcare software group providing hospital information systems, laboratory information systems, and regional/national interoperability platforms. Comparable to imed as an incumbent building integration infrastructure between healthcare actors, including national health authorities.
• Oracle Health (Cerner): Oracle Health (formerly Cerner) operates one of the largest hospital and ambulatory health IT platforms globally, with deep U.S. and international public-payer connectivity via APIs. Comparable to imed as a vastly larger incumbent in clinical workflow and payer integration.
• Epic Systems: Epic Systems is the dominant U.S. EHR vendor with broad interoperability capabilities and its own App Orchard / payer integrations. Comparable to imed at the very largest end of the healthcare integration stack, illustrating where a deeply embedded interoperability platform can scale.

Emerging players

• MediBuddy: MediBuddy is an Indian corporate-employer digital health benefits platform offering teleconsults, e-prescriptions, and partnered wellness benefits. Comparable to imed through its Medbenefits employer service and its focus on linking employees, physicians, and payers in one transaction flow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/Imedchile
• Facebookweb.facebook.com/imedchile
• LinkedInlinkedin.com/company/i-med
• Instagraminstagram.com/imedchile

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about imed