Pacific Solutions

What Pacific Solutions does

Pacific Solutions is a private, US-based vertical software provider serving the flooring industry, offering integrated ERP-style management software for commercial flooring contractors and residential flooring dealers. The company was founded by former multi-location flooring-store operators with 12+ years of domain experience and is now led by the Noe family (Bob Noe Jr. as President, Tim Noe as Director of Development, David and John Noe as software engineers), with offices in Spring Hill, TN (physical) and Franklin/Tuscaloosa (mailing) and a sales/service force covering US territories (publicly mapped Account Executives) plus regional Client Success Managers. In July 2023, Pacific Solutions joined Cyncly as part of the Cyncly Flooring Business Unit, alongside the previously acquired RFMS product line.

The product platform is built on the Claris FileMaker 19+ low-code platform and centers on two core ERPs — JobRunner for commercial flooring contractors and FloorManager for residential flooring dealers — with supporting modules including SiteDraw (field measuring with Leica Disto Bluetooth integration), FloorRight (now RFMS Measure) for estimation/takeoff, Enterprise Financials, Enterprise Scheduler, Warehouse Management Module (iPad-native), PS Mobile for field crews, Multi-Family Ordering, and connectors for DocuSign, Tableau, JotForm, Email (Office 365/Google Workspace), Spec-ID, and B2B (Shaw, Mohawk, Beaulieu, Dal-Tile). Cyncly Payments (Stripe-backed, PCI-compliant) is embedded for in-product payment processing.

Revenue is generated primarily through annual software maintenance contracts, monthly recurring add-on subscriptions (typical price points around $10-$150/month per module with $500 setup fees), enterprise module subscriptions (Enterprise Financials, Enterprise Scheduler, Warehouse Management), managed server hosting, cloud data backup, transaction fees on Cyncly Payments, and direct sales-led distribution supplemented by industry events (Cyncly Connect Flooring conference), buying-group relationships (Starnet), and trade-publication marketing. The installed base spans companies ranging from ~$3M to >$100M in annual revenue, with an emphasis on commercial contractors, residential dealers, multi-family property managers, commercial estimators, and field installation subcontractors across the United States, Canada, Australia, and New Zealand.

Name

Pacific Solutions

Legal name

Pacific Solutions

Website

https://pacific-solutions.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Pacific Solutions is a US-based vertical ERP software provider serving the flooring industry, offering JobRunner (commercial contractors) and FloorManager (residential dealers), plus SiteDraw, RFMS Measure, and add-on modules, operating inside the Cyncly Flooring Business Unit.

Ownership category

akta.pro rank

Product category

Flooring Industry ERP Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• Flooring ERP software
• Flooring business management
• Commercial project management
• Residential dealer management
• Estimation takeoff software

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Software Licenses and Maintenance: Annual maintenance contracts providing core software updates, help desk support, and discounts on custom development and training. Base software includes JobRunner and FloorManager ERP platforms.
2. Cyncly Payments: Integrated payment processing solution. Month-to-month agreement with no early termination fee. Revenue generated through payment processing transaction fees (no markup on merchant account rates).
3. Connector Add-ons: Add-on modules including Email Connector ($500 setup + $10/user/month), DocuSign Connector ($500 setup + $50/month), JotForm Connector ($500 setup + $50/month), Tableau Connector ($500 setup + $50/month), Spec-ID Connector, B2B Connector, Multi-Family Ordering ($500 setup + $10/user/month). Most require one-year commitment.
4. Warehouse Management Module: iPad-based warehouse module with user-based licensing. Requires FileMaker 19 and v24 or later.
5. Enterprise Scheduler: Enterprise scheduling module: $2,000 setup + $150/month with one-year commitment.
6. Enterprise Financials: Financial reporting module: $2,000 initial setup. Monthly maintenance increase based on system user count. Included in new JobRunner systems since 2015.
7. Data Backup Services: Cloud backup service: $500 setup + $50/month. Daily encrypted backups to secure servers with 7-day rolling retention plus monthly archives.
8. Server Hosting: Fully managed dedicated server hosting. Includes dedicated server, Windows Server OS, RDS CAL licenses, VPN, daily backups, server imaging, updates, virus protection, and two managed updates per year. Fee dependent on server size and configuration.
9. Estimation Connector: Allows import of non-Cyncly takeoff data into JobRunner/FloorManager. $500 setup + $50 monthly per system.
10. FloorRight Estimation Software: Separate estimation and takeoff product for commercial and residential flooring. Pricing not publicly disclosed - direct contact required.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Pacific Solutions develops and sells vertical-specific ERP and operations software for the flooring industry, with JobRunner (commercial contractor project management) and FloorManager (residential dealer management) as the core platforms. The offering is extended with FloorRight estimation/takeoff, SiteDraw tablet-based field measuring, and a set of subscription add-on modules covering financials, scheduling, warehouse management, mobile field access, multi-family ordering, payments, and managed server hosting/backup. All software is built on the Claris FileMaker platform and distributed via direct territory-based sales with annual maintenance and monthly subscription recurring revenue.

Product overview

Pacific Solutions is a vertical-specific ERP software provider for the flooring industry offering a platform-plus-modules architecture. The core products are JobRunner (commercial flooring contractor management) and FloorManager (residential flooring dealer management), both built on the Claris FileMaker platform. Supporting products include SiteDraw (field measuring with Leica Disto integration), FloorRight (estimating software with Commercial and Residential versions), and RFMS Measure (successor estimating product). The portfolio includes enterprise-level add-on modules for financials (Enterprise Financials), scheduling (Enterprise Scheduler), warehouse management (Warehouse Management Module), and mobile access (PS Mobile). Integration connectors extend functionality with DocuSign, Tableau, JotForm, Cyncly Payments, Email Connector, B2B vendor connections, Spec-ID, and Estimation Connector. The company provides managed hosting services, cloud backup, and education through PacSol Academy. In July 2023, Pacific Solutions joined Cyncly following Cyncly's acquisition of RFMS, forming the Cyncly Flooring Business Unit.

Differentiator

Problem solved

Functional benefit

Brands

• JobRunner: Commercial flooring contractor management software integrating sales, operations, and accounting into a single project management solution.
• FloorManager
• FloorRight
• SiteDraw
• PS Mobile

Products and services

• JobRunner End-to-end project management software for commercial flooring contractors integrating sales, operations, and accounting into a single solution with lead pipeline, bid register, proposal bundling, purchase orders, work orders, change orders, AIA progress billing (G702/G703), DocuSign integration, job costing, and enterprise-level financial reporting with WIP visibility.
• FloorManager Business management software for residential flooring dealers integrating sales, operations, inventory, and accounting departments in a single solution with bar-coded sample checkout, request measure, proposal generation, purchase orders, work orders, invoicing, and an integrated general ledger.
• FloorRight Estimation & Takeoff Software Estimation and takeoff software with separate commercial and residential versions for flooring projects, supporting PDF, AutoCAD, DWF, and bitmap image import with 3D wall extrusion, tile pattern creation, seam placement optimization, bid generation, and integration back to JobRunner/FloorManager.
• SiteDraw Field Measuring Software Tablet-based field measuring software that creates accurate as-built floor plan drawings using a Bluetooth-connected Leica Disto laser rangefinder, exports to DXF/BMP/GIF/JPG/XLS, and feeds measurements into FloorRight for material assignment and takeoff completion.
• Enterprise Financials Enterprise-level financial reporting add-on module providing drill-down reporting, customizable statement formatting, comparative statements across multiple time periods, and export options for JobRunner and FloorManager.
• Enterprise Scheduler Enterprise scheduling module that manages cross-department job scheduling inside JobRunner and FloorManager, priced at $2,000 setup plus $150 per month with a one-year commitment.
• Warehouse Management Module iPad-based electronic warehouse management add-on with electronic pick tickets, delivery completion, digital installer signatures, photo storage of materials, barcoded tag printing, cycle counting, quick receive, and quick pick capabilities.
• PS Mobile Web-based mobile add-on that bridges JobRunner or FloorManager with field installation crews, subcontractors, and salespeople, providing access to schedules, work orders, job attachments, photo uploads, customer/vendor files, and inventory lookup on mobile devices.
• Multi-Family Ordering Module Add-on module letting multi-family property managers sign into approved properties, place flooring orders, select install times, view pending orders and invoices, and calculate chargebacks within the dealer's JobRunner or FloorManager system.
• Cyncly Payments Fully embedded payment processing platform integrated with JobRunner and FloorManager offering PCI-compliant credit card processing, email-based payment requests, multiple merchant accounts, tap-to-pay support, and next-day funding on a month-to-month agreement.
• Server Hosting Fully managed dedicated server hosting service for JobRunner and FloorManager, including a unique appliance per company, Windows Server OS, RDS CAL licenses, VPN, daily backups, server imaging, updates, virus protection, and two managed application updates per year on a quote-based monthly fee.
• Data Backup Service Cloud backup subscription that performs daily encrypted file transfers to secure servers with a 7-day rolling retention plus monthly archive retention for historical recovery, with 24/7 server monitoring, priced at $500 setup and $50 per month.

Quantifiable outcome

• Reduced floor plan takeoff time from 2 weeks to 6 hours on 27-floor plan commercial job (Holiday Carpet)
• +4 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• CynclycoreStrategic or Co-development Partner · 1 July 2023Pacific Solutions joined Cyncly in July 2023 as part of the Cyncly Flooring Business Unit. This followed Cyncly's earlier acquisition of RFMS. Pacific Solutions continues to support FloorRight while shifting new development to RFMS Measure product. The partnership creates a powerhouse in flooring solutions.
• RFMScoreStrategic or Co-development Partner · 1 July 2023RFMS (acquired by Cyncly) is the platform for Pacific Solutions' new development. Measure, RFMS's estimation software, has become the premier estimating product for Pacific Solutions going forward, with significant investment in enhancement and support.
• Claris (FileMaker)coreTechnology or IntegrationPacific Solutions builds all software (JobRunner, FloorManager) on the Claris FileMaker platform. FileMaker 19 and later versions are required. Pacific Solutions adheres to Claris baseline recommendations for hardware and network requirements.
• Cyncly PaymentscoreTechnology or IntegrationFully embedded payment platform integrated with JobRunner and FloorManager. Processes credit card transactions, supports multiple merchant accounts, enables email-based payment requests, next-day funding, PCI compliant. Available as month-to-month with no early termination fee.
• Shaw IndustriesminorChannel Partner/ Reseller/ DistributorB2B integration for product catalog data (style, color, size, pricing) passing between Shaw and Pacific Solutions customers. fcB2B compliant. PO, Invoice, and ASN available.
• Mohawk IndustriesminorChannel Partner/ Reseller/ DistributorB2B integration for Mohawk product catalog through B2B Connector. Sign-up and reset forms available through Pacific Solutions website.
• BeaulieuminorChannel Partner/ Reseller/ DistributorB2B integration for product catalog data (style, color, size, pricing) passing between Beaulieu and Pacific Solutions customers.
• Dal TileminorChannel Partner/ Reseller/ DistributorB2B integration for product catalog through JobRunner's fcB2B compliant connector.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• NetSuite (Oracle): NetSuite is a broad cloud ERP/financials platform commonly used by mid-market companies. Some large flooring dealers use NetSuite as an alternative to a vertical-specific platform like Pacific Solutions.
• Cyncly: Cyncly is the parent company and broad vertical software incumbent for interiors, kitchens, furniture, and flooring. Pacific Solutions now operates within the Cyncly Flooring Business Unit, sharing go-to-market scale, cloud platform investment, and global channels.
• Acumatica: Acumatica is a mid-market cloud ERP with distribution, project accounting, and CRM modules. Competes as a horizontal alternative that flooring dealers occasionally select over vertical-specific software.

Direct peers

• QFloors: QFloors is a flooring-specific ERP and management software for retailers, estimators, and commercial contractors. Direct competitor offering sales, operations, and accounting modules for the same flooring vertical.
• RollMaster Software: RollMaster provides management software for floor covering dealers and contractors, with estimating, inventory, and accounting. Closely comparable vertical ERP competitor for flooring businesses.
• MeasureSquare: MeasureSquare sells flooring estimation and takeoff software for both residential and commercial segments, including a mobile field measuring app. Direct overlap with Pacific Solutions' FloorRight and SiteDraw products.
• RFMS: RFMS provides flooring industry ERP, measurement, and estimation software—now sister-brand under Cyncly. Direct competitor in flooring-specific ERP before the 2023 combination; serves overlapping contractor and dealer segments.

Others

• DocuSign: DocuSign is the eSignature platform integrated with Pacific Solutions via the DocuSign Connector. Comparable as an enabling partner rather than a direct competitor, but represents the broader document workflow ecosystem.
• Leica Geosystems: Leica Geosystems provides the laser rangefinders (Leica Disto e7100i/e7500i) that integrate with Pacific Solutions' SiteDraw field measuring software. Comparable as an enabling hardware partner for floor plan digitization.

Emerging players

• Foundation Software: Foundation Software provides accounting and project management ERP for construction-related contractors, partially overlapping with Pacific Solutions on commercial flooring contractor job costing and payroll workflows.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/PacificSolutions
• LinkedInlinkedin.com/company/736478
• Xx.com/pacificsolution

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific Solutions