What Dolphin does

Dolphin is a privately held Italian software company founded in 1995 and headquartered in Bonate Di Sopra. The company develops and delivers a portfolio of business software spanning ERP, business intelligence, service management, mobile applications, and e-commerce, positioned as an integrated suite for Italian SMB and mid-market customers that need consolidated back-office tooling across accounting, CRM, production, logistics, and after-sales workflows. The firm operates as a small specialist provider with a stated headcount of 1–10 employees; founder Eugenio Bravi is identified as COO and shareholder. A 30-year continuous operating history suggests a long-tenured, locally-anchored independent software vendor (ISV) model rather than a venture-scaled platform play.

The company's product breadth — ERP plus BI, service management, mobile extension, and e-commerce — implies modular suite architecture with native integration across functional areas, and the firm appears to monetize through license and likely implementation/services revenue typical of Italian niche ERP ISVs. Direct evidence on pricing, customer logos, partnership network, or geographic footprint is not disclosed in the supplied input. The accompanying source material bundles unrelated entities — most prominently Dolphin Entertainment (Nasdaq: DLPN, a US entertainment marketing enterprise with subsidiary brands such as 42West, The Door, Shore Fire Media, Elle Communications, Special Projects, and The Digital Dept.), and Bluenext Srl's Stratega ERP product page — none of which describe the Italian Dolphin entity. Those unrelated inputs have been excluded from this analysis to avoid misattribution.

Name

Dolphin

Legal name

Dolphin Entertainment, Inc.

Website

https://dolphin.it

Company type

Public

Founded year

1995

Operating status

Operating

Headcount range

1–10 employees

Short description

Dolphin is a privately held Italian software company founded in 1995 that delivers integrated ERP, business intelligence, service management, mobile app, and e-commerce solutions to Italian SMB and mid-market customers with a small specialist team.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Software Publishers (513210)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB), Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC)

Keywords

• ERP software solutions
• Business intelligence software
• Service management software
• Mobile business applications
• E-commerce solutions

Headquarters

HQ city

Bonate Di Sopra

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Entertainment marketing and PR services: Dolphin Entertainment generates revenue through its integrated PR and marketing subsidiary network, providing promotional services to entertainment clients, supporting cultural activations and events, and facilitating marketing campaigns for consumer product launches.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Dolphin delivers enterprise software solutions including ERP (Enterprise Resource Planning), business intelligence tools, service management software, mobile business applications, and e-commerce platforms. The company targets Italian businesses requiring integrated software systems to manage operations, reporting, customer relationships, and online sales channels.

Product overview

Dolphin Entertainment operates as an entertainment marketing enterprise with a platform of subsidiary companies rather than a single unified product. The company provides integrated PR, marketing, and digital services through its acquired brands including 42West (celebrity publicity), The Door (lifestyle/consumer/hospitality PR with Miami hub), Shore Fire Media (entertainment PR), Elle Communications, Special Projects, and The Digital Dept. (digital/social media marketing). These subsidiaries collectively support client events, cultural activations, and marketing campaigns across music festivals, consumer brands, and entertainment properties.

Differentiator

Problem solved

Functional benefit

Products and services

• ERP Software Solutions Enterprise Resource Planning software for Italian businesses to manage integrated business operations.
• Business Intelligence Software Software tools for business analytics and reporting for business customers.
• Service Management Software Software for managing customer service and field operations for businesses.
• Mobile Business App Mobile application software for businesses to extend business processes to mobile devices.
• E-commerce Solutions Software platforms enabling businesses to operate online commerce channels.

Quantifiable outcome

• The $355 million sale of influencer-founded skincare brand Naturium to e.l.f. Beauty demonstrates the commercial potential of influencer marketing that Dolphin enables

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor and core.

• SummerfestminorOthersDolphin's marketing division supports Summerfest as a client activation, one of the major music festivals included in their 2026 client event slate.
• VidConminorOthersDolphin's marketing division supports VidCon as part of their 2026 cultural activations slate, serving the creator economy and digital content community.
• CBGB FestivalminorOthersCBGB Festival in Brooklyn is included in Dolphin's 2026 client event support slate.
• Eaux Claires FestivalminorOthersEaux Claires Festival in Wisconsin is part of Dolphin's 2026 marketing client roster and cultural activations.
• 42WestcoreStrategic or Co-development PartnerStrategic acquisition of 42West, a major entertainment marketing firm that is part of Dolphin's integrated PR and marketing subsidiary network.
• Shore Fire MediacoreStrategic or Co-development PartnerStrategic acquisition of Shore Fire Media, an entertainment PR firm integrated into Dolphin's subsidiary network.
• The DoorcoreStrategic or Co-development PartnerStrategic acquisition of The Door, an integrated PR and marketing firm that has expanded with a Miami outpost, serving lifestyle, consumer and hospitality clients.
• The Digital DepartmentcoreStrategic or Co-development PartnerStrategic acquisition of The Digital Department, a subsidiary in Dolphin's marketing division providing digital marketing services.
• Elle CommunicationscoreStrategic or Co-development PartnerSubsidiary of Dolphin Entertainment's marketing division, providing PR and marketing services.
• Special ProjectscoreStrategic or Co-development PartnerSubsidiary of Dolphin Entertainment's marketing division focusing on special projects and cultural activations.

Scale indicators2 records

Broad incumbents

• Zucchetti: Italy's largest domestic ERP and HR software vendor, serving tens of thousands of SMEs and mid-market companies with multi-module business software — directly comparable market segment and customer base to Dolphin.
• TeamSystem: Leading Italian ERP/accounting/HR software group with a broad SME portfolio; competes head-to-head with Dolphin for Italian SMB and mid-market ERP contracts across accounting, production, and CRM.
• SAP Business One: SAP's SME-focused ERP suite targeting the same Italian mid-market segment where Dolphin competes; comparable in covering financials, production, logistics, CRM, and BI, but with vastly larger R&D and partner resources.
• Microsoft Dynamics 365 Business Central: Cloud-native mid-market ERP from Microsoft with full financial, supply chain, and CRM modules — directly competes for the same Italian SME customers Dolphin's ERP targets, with significantly stronger ecosystem.
• Oracle NetSuite: Cloud ERP platform serving mid-market companies globally; overlaps Dolphin's offering in financials, CRM, BI, and e-commerce, with growing penetration in Italy.
• Sage: Established European SME accounting/ERP vendor with strong presence in Italy via Sage Italia; competes for the same SMB ERP/BI/HR footprint as Dolphin.
• Epicor: Mid-market ERP vendor with manufacturing/distribution/service-management depth — competes with Dolphin's production, logistics, and post-sales modules for European mid-market customers.

Direct peers

• Buffetti: Historic Italian SME ERP and accounting software provider with a strong partner/reseller channel; directly comparable in offering ERP, BI, and e-commerce functionality to Italian small and mid-sized businesses.
• Passepartout (Mexal): Italian ERP/accounting software vendor (Mexal/Polyedro) serving SMEs and accounting studios — same product category (multi-module ERP with CRM, production, e-commerce), same Italian SME customer segment.
• Bluenext (Stratega): Italian ERP vendor whose Stratega product covers accounting, sales/CRM, production, logistics, warehouse, and post-sales — near-identical functional coverage and customer profile to Dolphin's offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/dolphinswthink

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dolphin