What Peak Systems does

Peak Systems, Inc. is a privately held IT services company headquartered at 24 West 30th Street in Manhattan, New York, founded in 1997 by Phil Greenberg and operating under the DBA "Peak." The firm delivers three core service lines: Managed Services (scalable IT infrastructure management, deployment, 24/7 support, and a National Rapid Response Team for cybersecurity), Consulting Services (application development, database administration, security, ERP, business intelligence, ITIL process management, and related professional services), and Staffing Services (contract and direct-hire placement of IT professionals). Service delivery is supported by a proprietary project and service management platform called Skyline, launched in 2017, plus a custom internal project and resource tracking system introduced in 2004.

The company's go-to-market is a sales-led enterprise field motion targeting SMEs, large corporations, and federal, state, and local government agencies across all 50 U.S. states and U.S. territories. Revenue is generated through quote-based managed services engagements, professional services consulting, and contract/direct-hire staffing fees; pricing is not publicly disclosed. Peak claims a bench of 1,800+ onsite and remote consultants and engineers and resolves 400,000+ service tickets annually, with secondary operations including a Skyline Technology Center in Tampa, FL that provides IT training and employment assistance through partnerships with workforce development nonprofits. Leadership is concentrated in founder/President Phil Greenberg and long-tenured Vice President Julie Hill (since 1998); the company is privately held with no disclosed institutional investors, funding rounds, or M&A activity.

Name

Peak Systems

Legal name

Peak Systems, Inc.

Website

https://peaksystemsinc.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

Peak Systems is a privately held, New York–based IT services firm founded in 1997 that delivers managed services, consulting, and contract/direct-hire staffing to enterprises, SMEs, and government agencies across all 50 U.S. states.

Ownership category

akta.pro rank

Product category

IT Managed Services and Consulting

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), Enterprise Architecture & IT Operating Model (BPAHAEAB), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• IT managed services
• IT consulting services
• IT staffing solutions
• Infrastructure management
• Workforce augmentation

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Scalable managed services allowing business leaders to focus on core operations while Peak handles IT infrastructure, equipment, day-to-day operations, and 24/7 support.
2. IT Consulting Services: Professional IT consulting services including application development, database administration, security, project management, ERP, business intelligence, and system performance tuning delivered by IT industry experts.
3. IT Staffing Solutions: Flexible staffing solutions providing skilled IT professionals on contract or direct-hire basis. Services include staff augmentation for temporary needs and customized candidate searches for permanent roles.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Peak Systems provides managed IT services that operate and maintain client IT infrastructure, professional IT consulting across application development, database administration, security, ERP, and ITIL, and IT staffing solutions placing contract and direct-hire technology professionals. It serves SMEs, large corporations, and government agencies nationwide through a 1,800+ consultant/engineer workforce supported by its proprietary Skyline project and service management platform.

Product overview

Peak Systems is an IT management, consulting, and staffing services company offering three core service offerings: Managed Services (scalable IT infrastructure management), Consulting Services (professional IT consulting across application development, database administration, security, ERP, and ITIL), and Staffing Services (contract and direct-hire IT placements). The company also offers Skyline, a proprietary project and service management system launched in 2017. Services are delivered through nationwide coverage across all 50 U.S. states and U.S. territories, serving SMEs, large corporations, and government organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Scalable IT management solutions that allow business leaders to focus on core operations while Peak Systems handles IT infrastructure, equipment, day-to-day operations, and 24/7 support, including IT deployment, tech support, and repair services. Targeted at SMEs, large corporations, and government organizations.
• Consulting Services Professional IT consulting services covering Application Development, Package Selection & Implementation, Database Administration & Development, System Performance & Tuning, Data Availability & Integrity, Data Warehousing, Business Intelligence, Security, Risk Assessment, Project Management, Business Analysis, ERP, and ITIL Process & Metrics Management. Delivered by IT industry experts to organizations seeking increased efficiency and reduced costs.
• Staffing Services Flexible staffing solutions providing skilled IT professionals on contract or direct-hire basis, including staff augmentation for temporary needs and customized candidate searches for permanent roles, supported by a candidate database for efficient search and selection. Helps organizations overcome fluctuating labor requirements.
• Skyline Project and Service Management System Peak Systems' proprietary project and service management platform launched in 2017, designed to track projects and resources across technology centers and IT employment initiatives.
• National Datacenter Support Datacenter support services delivered nationwide as part of Peak Systems' managed services expansion, providing infrastructure operations support to enterprise and government clients.
• National Rapid Response Team (Cybersecurity) Rapid-response cybersecurity service team delivering nationwide breach response and protection capabilities to Peak Systems clients.

Quantifiable outcome

• 400,000+ service tickets resolved annually
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• NPowercoreStrategic or Co-development PartnerPartnership creating pathways to economic prosperity by launching digital careers for military veterans and young adults from deprived communities. Part of Peak Systems' Diversity & Inclusion hiring process.
• Per ScholascoreStrategic or Co-development PartnerNationwide non-profit schools providing employment and training programs for low-income workers. Partnered through Diversity & Inclusion initiatives for candidate sourcing.
• Borough of Manhattan Community CollegeminorStrategic or Co-development PartnerGovernment sponsored IT training programs for low-income undergraduate students. Part of college and trade school partnerships.
• The Lotus CoalitionminorStrategic or Co-development PartnerCreating pathways to empower those impacted by homelessness, addiction, human trafficking, and poverty. Partnership supporting workforce development.
• Frontline ConsultingminorChannel Partner/ Reseller/ DistributorJob placement services for veterans used in candidate searches as part of Diversity & Inclusion hiring process.
• CreatedcoreStrategic or Co-development PartnerFaith-based organization helping women break free from sex trafficking. Peak Systems provides IT employment assistance through their Skyline Technology Center in Tampa, FL, with 10 training stations equipped with technology.
• Created TampacoreStrategic or Co-development PartnerNon-profit Christian organization providing support to women re-entering the workforce. Partnership includes technology center operations.
• HPminorOthersHP's Sustainability pledge participant. Peak Systems displays HP's sustainability badge on their website.

Scale indicators4 records

Recent moves10 records

Expansion highlights4 records

Direct peers

• TEKsystems: TEKsystems (an Allegis Group company) is one of the largest IT staffing providers in North America, also offering managed services and consulting. It overlaps directly with Peak Systems across all three service lines and targets the same enterprise customer segments.
• Kforce Inc. Kforce is a publicly traded professional staffing firm with a large technology staffing practice serving enterprise customers across the U.S. It is a direct staffing competitor to Peak Systems' contract and direct-hire IT placement business.
• Ntiva: Ntiva is a U.S. managed IT services and cybersecurity provider serving SMEs and mid-market customers. It directly competes with Peak Systems' managed services practice in similar customer segments and geographies.
• Insight Global: Insight Global is a U.S. staffing and managed services firm providing IT, engineering, and professional staffing plus managed solutions across all 50 states. It is the most direct hybrid peer to Peak Systems given the overlapping staffing-plus-managed-services model and similar enterprise/government customer base.
• Dataprise: Dataprise is a U.S. managed IT services provider offering infrastructure management, cybersecurity, and 24/7 support to mid-market and enterprise customers. It is a direct competitor on the Managed Services pillar of Peak Systems' offering.
• Apex Systems: Apex Systems is a large IT staffing and consulting firm within the ASGN portfolio, focused on Fortune 1000 enterprise and federal clients. It directly mirrors Peak Systems' IT staffing and IT consulting pillars and competes for similar contract and direct-hire engagements.

Broad incumbents

• Slalom: Slalom is a large IT and business consulting firm with U.S. delivery and a strong managed services / technology consulting practice. It overlaps with Peak Systems on the consulting and managed services pillars, particularly with enterprise and government clients.
• Insight Enterprises: Insight Enterprises is a publicly traded global IT solutions provider offering hardware, software, services, and managed solutions. While broader and more product-led than Peak, it competes in the same managed IT services and IT consulting space and serves overlapping enterprise customers.
• Capgemini: Capgemini is a global IT services and consulting firm with large-scale managed infrastructure, application services, and staffing-adjacent delivery. It is a broad incumbent that competes for the same enterprise and government consulting and managed services work as Peak Systems.
• Accenture: Accenture is the largest global IT services and consulting firm, offering managed services, consulting, and large-scale IT staffing/contract services. It is the broadest incumbent peer and competes with Peak Systems for enterprise and government IT services engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Peak Systems