iMenu360
iMenu360 is a privately held, commission-free online ordering SaaS provider founded in 2007 and headquartered in Winnetka, Illinois, serving thousands of SMB and mid-market restaurants globally — including the United States Military — with branded mobile apps, QR contactless ordering, POS integrations, and websites on a no-contract monthly subscription model.
- Company typePrivate
- Founded2007
- HeadquartersWinnetka, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What iMenu360 does
iMenu360 Inc. is a privately held, founder-led SaaS provider of commission-free online ordering systems for the restaurant industry, founded in 2007 and headquartered in Winnetka, Illinois. The company's platform enables restaurants to accept orders directly through their own websites, branded iOS and Android mobile apps, and QR-code-based contactless dining experiences, with order data flowing into customers' existing POS systems. Core platform components include the "Rest Admin" management portal, a centralized order dashboard, configurable menus, a customer database and reporting module, loyalty and coupon engines, geo-fenced delivery zone controls, customer feedback surveys, and a restaurant manager mobile app.
The technology stack is built around first-party ordering capture and POS integration rather than AI-driven recommendations, with documented integration partnerships with Deliverect (order consolidation across third-party delivery platforms into a single POS workflow) and Ovation (automated Google review generation). The company also offers free mobile-friendly restaurant websites with included domain and hosting, and supports printer, smartphone, and tablet order hardware. No proprietary API or SDK offering is publicly documented.
iMenu360 operates a contract-free, monthly subscription pricing model with custom quotes per restaurant, positioning itself as a low-cost, commission-free alternative to third-party delivery aggregators such as DoorDash, Uber Eats, and Grubhub. Add-on services — including branded mobile apps, POS integration support, and website design — are priced separately. The go-to-market is primarily direct, combining self-serve online registration with inside-sales support via a single 1-866 number (with dedicated sales, support, and billing extensions), supplemented by partner-sourced leads through Deliverect and Ovation. The customer base spans SMBs (e.g., Philly's Best, Simply Thai) and enterprise accounts (Pizza Hut Exchange), as well as a notable government vertical deployment with the United States Military at worldwide dining facilities.
iMenu360 firmographics
Firmographics- Name
- iMenu360
- Legal name
- iMenu360 Inc.
- Website
- https://imenu360.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- iMenu360 is a privately held, commission-free online ordering SaaS provider founded in 2007 and headquartered in Winnetka, Illinois, serving thousands of SMB and mid-market restaurants globally — including the United States Military — with branded mobile apps, QR contactless ordering, POS integrations, and websites on a no-contract monthly subscription model.
- Ownership category
- akta.pro rank
iMenu360 industry classification
Industry- Product category
- Restaurant Online Ordering Software
- akta.pro primary industry
- Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)
- akta.pro secondary industry
- Mobile Ordering, POS & Campus Dining Technology (EDALADAN)
Keywords
Where iMenu360 is headquartered
LocationHeadquarters
- HQ city
- Winnetka
- HQ country
- United States
- HQ region
- North America
Markets served
iMenu360 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: Restaurants pay for access to the iMenu360 ordering platform with no commission on orders, no setup costs, and no contracts. The model is positioned as commission-free compared to third-party delivery platforms.
- Additional Services: Optional add-on services including custom mobile apps, POS integration support, and delivery solutions. Pricing is quote-based and customized per restaurant needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Commission-free platform with no contracts |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
iMenu360 product offering
Product offeringCore offering
iMenu360 sells a cloud-based, commission-free online ordering SaaS platform that enables restaurants to accept orders from their own website, via branded iOS/Android mobile apps, and through QR-code contactless ordering, with orders flowing directly into the restaurant's existing POS system. The platform bundles online ordering, contactless ordering, branded mobile apps, POS integration, restaurant websites, and an integrated suite of marketing/retention tools (loyalty, coupons, reporting, customer database).
Product overview
iMenu360 is a unified platform-plus-modules restaurant technology solution offering commission-free online ordering systems. The core platform comprises Online Ordering and Contactless Ordering (QR code-based), around which modular add-ons are built: Branded Mobile Apps (iOS/Android), POS Integration, and Restaurant Websites. The platform also includes a suite of integrated features such as Menu Setup, Coupon Engine, Loyalty Program, Delivery Zone Geo-Fencing, Order Dashboard Panel, Reporting & Customer Database, Restaurant Manager App, Customer Feedback Surveys, Printer/Smartphone/Tablet Support, Landing Page, and Order Monitoring Support. The companion administration portal is Rest Admin, through which restaurants manage all platform functions. iMenu360 positions itself as a low-cost, no-contract alternative to third-party delivery portals, helping restaurants retain customers and avoid commission fees.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Ordering Cloud-based online ordering platform that lets restaurants accept orders directly from their own website and collect customer data for marketing campaigns, with POS integration.
- Contactless Ordering QR code-based contactless ordering solution that lets customers place contact-free orders and pay without logging in or signing up, reducing serving staff and printing costs.
- Branded Mobile Apps Custom-branded iOS and Android restaurant apps that enable faster mobile ordering and push notifications with app-exclusive offers to drive repeat orders and customer retention.
- POS Integration Integration service that sends online orders directly from iMenu360 into the restaurant's existing POS system, reducing hardware needs and eliminating manual order entry, with setup support.
- Restaurant Websites Custom mobile-friendly restaurant website design service including the restaurant's style, colors, logo, and images, with domain, hosting, unlimited revisions, and SEO/page-speed optimization included at no additional cost.
- Rest Admin Platform Web-based restaurant administration portal where operators configure menus, manage orders, adjust settings, and access integrations within the iMenu360 platform.
Quantifiable outcome
- Get started in less than a week
- +1 more outcomes
Companies that use iMenu360
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
iMenu360 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature9 records
iMenu360 partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- DeliverectcoreDeliverect integration pushes all online orders from various platforms (Uber Eats, Just Eat, etc.) directly to the restaurant's POS system. Eliminates tablet hell and manages all orders from a single device. Best pricing for iMenu360 customers with no setup fee.
- OvationcoreOvation integration helps restaurants improve online reputation, increase positive reviews and ratings, and enhance customer retention. Drives 5-star reviews to Google listing with every order. No setup cost for iMenu360 customers.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
iMenu360 competitors and assessment
Company assessmentBroad incumbents
- Square for Restaurants: Square (Block) offers a restaurant POS bundled with online ordering, marketing and loyalty, serving the same SMB/mid-market operators and frequently displacing standalone ordering software like iMenu360 as part of a broader POS deal.
- Toast: Toast is an all-in-one restaurant POS + payments + online ordering platform; its direct online ordering module competes with iMenu360, but Toast's broader operating system scope makes it a broad incumbent rather than a pure-play direct ordering peer.
- Clover (First Data / Fiserv): Clover is a POS and payments platform with online ordering and restaurant modules offered through its app marketplace, competing with iMenu360 as part of a wider payments-and-software suite rather than a specialized restaurant-only offering.
Direct peers
- ChowNow: ChowNow is a commission-free direct online ordering platform for independent restaurants, very closely mirroring iMenu360's value proposition, no-contract SaaS model, and SMB / mid-market restaurant target customer.
- GloriaFood: GloriaFood provides free/low-cost online ordering and table reservations software for small restaurants, directly competing with iMenu360 on price and ease of onboarding in the SMB restaurant segment.
- MenuDrive: MenuDrive is a commission-free online ordering and branded website platform for restaurants, serving the same SMB-to-mid-market segment and offering a near-identical feature set (online ordering, POS integration, loyalty, marketing).
- Olo: Olo is a publicly traded SaaS provider of direct online ordering, dispatch, and restaurant platform APIs primarily serving enterprise restaurant chains, making it a directly comparable (but larger and upmarket) competitor in the same online ordering category.
Emerging players
- Bbot: Bbot (now part of Olo) is an online ordering and contactless dining platform for restaurants; while earlier-stage than iMenu360, it overlaps with the same QR/contactless ordering and direct-ordering use cases.
- Poppin Apps: Poppin Apps builds branded mobile ordering apps and delivery solutions for restaurants, overlapping with iMenu360's branded mobile app and online ordering modules in an SMB niche.
Others
- Deliverect: Deliverect is a delivery and order aggregator that integrates third-party marketplace orders into a single POS — listed as an explicit iMenu360 integration partner, making it a directly adjacent ecosystem peer rather than a head-to-head competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
iMenu360 social profiles
Digital presenceiMenu360 financial estimates
Financial estimateRevenue estimate
Valuation estimate
iMenu360 leadership team
Management profileNumber of profiles
Profiles2 records
iMenu360 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iMenu360 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iMenu360
What does iMenu360 do?
iMenu360 sells a cloud-based, commission-free online ordering SaaS platform that enables restaurants to accept orders from their own website, via branded iOS/Android mobile apps, and through QR-code contactless ordering, with orders flowing directly into the restaurant's existing POS system. The platform bundles online ordering, contactless ordering, branded mobile apps, POS integration, restaurant websites, and an integrated suite of marketing/retention tools (loyalty, coupons, reporting, customer database).
Is iMenu360 a public or private company?
iMenu360 is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iMenu360 founded?
iMenu360 was founded in 2007. It employs 51 to 100 people.
Where is iMenu360 based?
iMenu360 is headquartered in Winnetka, United States, in the North America region.
How does iMenu360 make money?
Two revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are additional Services.
Who are iMenu360's main competitors?
Broad incumbents on record are Square for Restaurants, Toast and Clover (First Data / Fiserv). Direct peers are ChowNow, GloriaFood, MenuDrive and Olo. Emerging players are Bbot and Poppin Apps. Deliverect is listed as an others.
Does iMenu360 have an API?
No public API is recorded for iMenu360.
What industry is iMenu360 in?
iMenu360's product category is Restaurant Online Ordering Software. Its primary akta.pro industry code is BPAMAIAK, Restaurant Reservations & Dining Booking Platforms, with a secondary code of EDALADAN, Mobile Ordering, POS & Campus Dining Technology.