What Dauenhauer Plumbing does

Dauenhauer Plumbing, Heating & Air (DBA: Dauenhauer Plumbing, Heating, Air & Electric) is a privately held, family-owned home services company founded in 1958 by Raymond C. Dauenhauer Sr. in Louisville, Kentucky. It operates as a full-service trade contractor across three core lines: plumbing, HVAC (heating, ventilation, air conditioning), and electrical, serving residential customers, commercial properties, homebuilders, and multi-family construction projects. Services span emergency response (24/7 dispatch with live operators), scheduled repair and maintenance, full system installation and replacement, indoor air quality, water treatment, sewer and drain work, generators, EV charging, and smart home integration, supported by NATE-certified technicians and fully stocked service vehicles.

The company operates four physical branches (Louisville headquarters, Lexington, Elizabethtown, and Shelbyville) and serves Central Kentucky plus Southern Indiana. Its revenue model combines transactional professional services across the three trades, recurring revenue from a $12.95/month VIP Membership (priority scheduling, member discounts, multi-year HVAC repair guarantee), equipment sales and installation, and consumer financing via a partnership with Upgrade. Distribution is direct-to-consumer and direct-to-trade: phone/inside sales, a self-serve online booking flow, four walk-in offices, and field service delivery.

Dauenhauer self-positions as 'Kentucky's largest full-service plumbing company' and signals brand strength through six consecutive regional Community's Choice Awards and an Angi Super Service Award, alongside 10,000+ five-star Google reviews. The company has added HVAC (2000s) and later electrical as adjacent trades around its plumbing core, and pursues homebuilder channel relationships (notably Dominion Homes and Elite Homes) alongside its consumer franchise. No private equity, institutional investment, or M&A activity is disclosed; ownership remains with the founding family.

Name

Dauenhauer Plumbing

Legal name

Dauenhauer

Website

https://dauenhauerplumbing.com

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

51–100 employees

Short description

Dauenhauer Plumbing is a family-owned, Kentucky-based full-service home services company offering plumbing, HVAC, and electrical repair, installation, and 24/7 emergency service to residential and commercial customers across Central Kentucky and Southern Indiana from four branch locations.

Ownership category

akta.pro rank

Product category

Residential and Commercial Plumbing, HVAC, and Electrical Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Plumbing, Heating, and Air-Conditioning Contractors (23822)

akta.pro primary industry

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

akta.pro secondary industries

Ventilation System Installation & Repair (Bath/Kitchen Fans, ERV/HRV) (HSAOAIAF), HVAC Air Filtration & Air Purifier Installation (HSAOAIAC), Humidifier & Dehumidifier Installation & Service (HSAOAIAJ)

Keywords

• Residential plumbing services
• Commercial HVAC services
• Electrical repair services
• Home heating cooling
• Emergency plumbing repair

Headquarters

HQ city

Lexington

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. HVAC Services: Revenue from heating, cooling, and air quality services including repair, maintenance, installation, and replacement of HVAC systems for residential and commercial customers. Services include furnace repair/installation, AC services, heat pumps, ductless systems, boilers, and indoor air quality solutions.
2. Plumbing Services: Comprehensive plumbing services including emergency plumbing, fixture services, bathroom/kitchen plumbing remodeling, gas lines, water heaters (tank and tankless), water treatment, drain and sewer services for residential and commercial properties.
3. Electrical Services: Full electrical services including inspections, maintenance, repairs, smart home integration, lighting installation, outlet work, wiring/rewiring, whole-house generators, EV charging stations, and surge protection.
4. VIP Membership Subscription: Monthly subscription program at $12.95/month providing priority scheduling, 24-hour service guarantee, emergency hotline, 20% HVAC repair discount, 10% plumbing repair discount, and two annual HVAC system check inspections.
5. Equipment Sales and Installation: Sales and installation of HVAC equipment, water heaters, generators, and related home comfort systems. Financing options available through Upgrade partnership.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Dauenhauer Plumbing, Heating & Air provides residential and commercial HVAC, plumbing, and electrical services across Central Kentucky and Southern Indiana. Offerings include heating/cooling installation, repair and maintenance, plumbing repairs, drain and sewer services, water heaters, water treatment, electrical wiring and panel upgrades, smart home integration, generators, and EV charging. The company also sells a recurring VIP Membership subscription and offers financing for larger projects.

Product overview

Dauenhauer Plumbing, Heating & Air operates as a unified home services provider offering HVAC, plumbing, and electrical services across three core divisions. The company was founded in 1958 and serves residential and commercial customers in Louisville, Lexington, Elizabethtown, and Shelbyville, Kentucky. The HVAC division covers heating (furnaces, heat pumps, boilers, infrared garage heating) and cooling (central AC, ductless mini-splits) with installation, repair, maintenance, and 24/7 emergency services. The plumbing division handles drains, water heaters (tank and tankless), fixtures, gas lines, sewers, and water treatment. The electrical division covers wiring, panels, smart home integration, generators, EV charging, and surge protection. Additional offerings include a VIP Membership subscription program for priority service and discounts, and financing options through Upgrade. Commercial services span HVAC, plumbing, and multi-family construction. The company holds multiple Community's Choice Awards and an Angi Super Service Award.

Differentiator

Problem solved

Functional benefit

Products and services

• HVAC Services Comprehensive heating, ventilation, and air conditioning services including installation, repair, maintenance, and 24/7 emergency response covering furnaces, heat pumps, boilers, central air, ductless mini-splits, indoor air quality, and zone control systems for residential and commercial customers.
• Plumbing Services Full-service plumbing including emergency plumbing, fixture services, bathroom and kitchen plumbing remodeling, gas line installation and repair, water heaters (tank and tankless), water treatment and softeners, drain cleaning, hydro jetting, sump pumps, sewer cleaning, repair, replacement, camera inspections, and trenchless sewer lining for residential and commercial properties.
• Electrical Services

Quantifiable outcome

• Emergency after-hours fee credited toward total cost of repair
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Roto-Rooter: National plumbing and drain services franchise with a long-established brand offering residential plumbing, sewer, and water-damage services. Direct comparable to Dauenhauer on residential plumbing and emergency response, though operating at vastly greater national scale.
• Benjamin Franklin Plumbing: National plumbing services franchise under Neighborly offering residential plumbing, drain cleaning, and water heater services. Directly comparable on service mix, on-time guarantees, and upfront-pricing positioning targeting the same homeowner customer.
• One Hour Heating & Air Conditioning: Neighborly-affiliated HVAC franchise specializing in heating and cooling repair, installation, and maintenance. Directly comparable on HVAC service delivery, on-time guarantees, and technician-driven residential service model.
• ARS / Rescue Rooter: Large multi-trade residential services provider (HVAC, plumbing, electrical) with the Rescue Rooter plumbing brand. Closest direct comparable to Dauenhauer's unified HVAC/plumbing/electrical service model and emergency positioning.
• Mr. Rooter Plumbing: Neighborly-owned plumbing franchise delivering residential and commercial plumbing services. Mirrors Dauenhauer's three-trade-adjacent offering and emergency service DNA while operating primarily through franchised units nationwide.
• Aire Serv: Neighborly franchise focused on residential and light-commercial HVAC, heating, cooling, and indoor air quality. Comparable to Dauenhauer's heating, cooling, and IAQ service modules with similar trade-only focus.

Broad incumbents

• Authority Brands: Multi-brand franchisor of residential home services including plumbing, HVAC, and electrical concepts. Comparable as a portfolio-level operator across Dauenhauer's exact three-trade footprint, though at franchise rather than company-operating level.
• Neighborly Inc. Parent franchisor of Benjamin Franklin, Mr. Rooter, One Hour, Aire Serv and other home-services brands. Operates broadly across Dauenhauer's full category set as a multi-brand platform and represents the scaled, multi-trade competitor archetype.

Emerging players

• HomeServe: Subscription-based home emergency repair and utility-line warranty provider with a national service-contractor network. Adjacent business model to Dauenhauer's VIP Membership but with different ownership of the customer relationship and network-leverage approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/calldauenhauer
• Facebookfacebook.com/dauenhauerplumbing
• LinkedInlinkedin.com/company/dauenhauer-plumbing

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dauenhauer Plumbing