Cerium Networks
Cerium Networks is a privately held managed IT services provider in Spokane, WA, integrating Cisco, Microsoft, Dell, Avaya, and Genesys technologies for enterprise and mid-market clients in financial services, healthcare, education, government, and utilities across the Northwest US.
- Company typePrivate
- Founded2001
- HeadquartersSpokane, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Cerium Networks does
Cerium Networks is a privately held managed IT services provider headquartered in Spokane, Washington, founded around 2001 and serving enterprise and mid-market organizations across the Northwest United States. The company integrates and manages multi-vendor technology environments for clients in five primary verticals: financial services, healthcare, K-12 education, state and local government, and utilities, with named customers including Adaptive Biotech, Bethel School District, Swedish Health Services, Douglas County WA, and First Interstate Bank.
Cerium's technical offering spans networking, cybersecurity, collaboration, contact center, data center, and AI services, delivered through strategic partnerships with Cisco (360 Preferred Partner), Microsoft (Solutions Partner), Dell Technologies, Avaya, and Genesys. Rather than developing proprietary platforms, the company layers managed services, professional services, and consultative lifecycle support on top of these vendor ecosystems. The portfolio includes 24x7 managed services, managed security services, the Cerium AI Workshop for AI readiness, analytics and business intelligence, and data platform services. The firm holds 125+ Cisco and Meraki-certified professionals across delivery.
The business operates on a quote-based model with annual billing cadence for managed services contracts and project-based or time-and-materials pricing for professional services, generating recurring subscription revenue. Go-to-market is direct enterprise field sales complemented by vendor co-sell programs, supported by offices in Washington, Oregon, Idaho, Montana, and a back-office operations center in the Philippines. Cerium is privately held with no disclosed funding rounds, parent company, or institutional investor backing.
Cerium Networks firmographics
Firmographics- Name
- Cerium Networks
- Legal name
- Cerium Networks, Inc.
- Website
- https://ceriumnetworks.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Cerium Networks is a privately held managed IT services provider in Spokane, WA, integrating Cisco, Microsoft, Dell, Avaya, and Genesys technologies for enterprise and mid-market clients in financial services, healthcare, education, government, and utilities across the Northwest US.
- Ownership category
- akta.pro rank
Where Cerium Networks is headquartered
LocationHeadquarters
- HQ city
- Spokane
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Cerium Networks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services revenue from 24x7 IT support, monitoring, and management of client infrastructure including networking, security, collaboration, and data center systems. Services are delivered under long-term contractual relationships with ongoing support and optimization.
- Professional Services: Implementation, deployment, optimization, and lifecycle services for technology solutions. Includes planning assessments, user adoption services, and CIO lifecycle services. Typically project-based or time-and-materials engagements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom managed services contracts tailored to client requirements |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Cerium Networks product offering
Product offeringCore offering
Cerium Networks is a managed IT services provider delivering 24x7 IT support, multi-vendor integration, and full-lifecycle management across enterprise networking, cybersecurity, unified communications, contact center, data center, and AI domains. The company serves enterprise and mid-market organizations in the Northwest US through long-term managed services contracts and project-based professional services engagements, leveraging preferred-tier partnerships with Cisco, Microsoft, Dell Technologies, Avaya, and Genesys.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Services 24x7 IT support and managed services for mission-critical systems including monitoring, maintenance, optimization, and lifecycle management of networking, security, collaboration, and data center infrastructure for enterprise and mid-market organizations.
- Managed Security Services 24/7 cybersecurity protection and threat monitoring including security operations center (SOC) services, threat detection, incident response, and continuous security improvement for enterprise clients.
- Cybersecurity Solutions Advanced cybersecurity solutions including AI-powered threat detection, zero trust security, managed security services, and security architecture and deployment to protect against complex threats.
- Collaboration & Unified Communications Unified communications and collaboration solutions enabling organizations to stay connected, productive, and secure in hybrid work environments through platforms such as Microsoft Teams, Webex, and Zoom.
- Contact Center AI-powered contact center solutions that empower teams to exceed customer expectations through intelligent routing, agent assist, omnichannel engagement, and analytics, built on Cisco, Avaya, and Genesys platforms.
- Enterprise Networking Enterprise networking solutions providing robust, scalable, and manageable network infrastructure including campus and branch networking, wired and wireless connectivity, and network modernization.
- Data Center Solutions On-premises, cloud, and hybrid data center solutions covering infrastructure modernization, virtualization, and lifecycle management for enterprise organizations, leveraging Dell Technologies infrastructure.
- Artificial Intelligence Services AI readiness and adoption consulting services that help organizations evaluate, plan, and implement AI initiatives including autonomous agents, generative AI, and AI-powered contact center solutions.
- Analytics & Business Intelligence Data analytics and business intelligence services that help organizations unlock the power of their data for informed decision-making and operational insights.
- Data Platform Services Data platform services that build a unified, scalable data foundation to power analytics and AI initiatives through data integration, management, and governance.
- Cerium AI Workshop Workshop service that helps organizations understand and plan for AI adoption, providing assessment, strategy development, and roadmap creation for AI initiatives.
- CIO Lifecycle Services End-to-end lifecycle services that help organizations unleash their technology's full potential through strategic planning, implementation, optimization, and ongoing support.
Companies that use Cerium Networks
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles1 record
Cerium Networks technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature5 records
Cerium Networks partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and secondary.
- CiscocoreCerium Networks is a Cisco 360 Preferred Partner with designations in Cloud and AI Infrastructure, Collaboration, Enterprise Networking, Security, and Services. The partnership provides access to Cisco's full technology portfolio including networking, security, collaboration, and AI infrastructure solutions, along with partner enablement programs and technical certifications.
- MicrosoftcoreCerium Networks is a Microsoft Solutions Partner spanning networking, security, collaboration, cloud, infrastructure, and AI. The partnership enables delivery of Microsoft-based solutions including Teams, Azure, and Microsoft 365 environments.
- Dell TechnologiescoreStrategic partnership with Dell Technologies providing infrastructure solutions including servers, storage, and related technologies for enterprise data center and AI workloads.
- AvayasecondaryPartnership with Avaya for contact center and unified communications solutions, enabling delivery of Avaya platforms to enterprise clients.
- GenesyssecondaryPartnership with Genesys for customer experience and contact center solutions, complementing Cerium's contact center service offerings.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Cerium Networks competitors and assessment
Company assessmentDirect peers
- ePlus: IT solutions and services company delivering networking, security, cloud, data center, and managed services with deep Cisco and partnerships. Comparable in mid-market/enterprise focus and recurring services revenue mix.
- BlueAlly: Technology solutions and managed services provider with strong Cisco and partnerships across networking, security, cloud, and collaboration. Similar mid-market and enterprise focus with comparable service delivery model.
- ConvergeOne: IT services provider specializing in collaboration, contact center, networking, and managed services with deep Cisco and Avaya partnerships. Direct overlap with Cerium's contact center, UC, and managed services offerings.
- CompuCom: Managed IT services and workplace solutions provider covering networking, collaboration, security, and end-user support. Operates in a similar competitive set despite its larger national scale and more complex ownership history.
- Presidio: Large US-based IT solutions and managed services provider with deep Cisco and partnerships across networking, security, cloud, and AI. Highly comparable in solution portfolio and go-to-market, though materially larger and national in scope.
Regional players
- Strategic Communications: Midwest-based managed services and communications provider with Cisco and partnerships across UC, contact center, and networking. Comparable in scale and partner-led delivery model, though operating in a different US region.
- MicroAge: Regional technology solutions and managed services provider in the Western US, similar in size and regional orientation to Cerium. Overlaps in networking, security, and managed services delivery to mid-market clients.
Broad incumbents
- SHI International: Large privately held IT solutions and services provider covering networking, security, collaboration, data center, and managed services. Comparable in vendor-partner-led delivery model and target customer segments, though national in scale.
- CDW: One of the largest US technology solutions providers, offering integrated hardware, software, and managed services across networking, security, collaboration, and data center. Far broader in scale and customer base than Cerium, but overlapping solution areas make it a key competitive benchmark.
- Insight Enterprises: Global IT solutions and services company with strong Cisco, Microsoft, and Dell partnerships spanning hardware, software, cloud, and managed services. Overlaps with Cerium across managed services, data center, and security solution lines.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Cerium Networks social profiles
Digital presenceCerium Networks compliance and trust
Trust signalCompliance1 record
Cerium Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cerium Networks leadership team
Management profileNumber of profiles
Cerium Networks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cerium Networks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cerium Networks
What does Cerium Networks do?
Cerium Networks is a managed IT services provider delivering 24x7 IT support, multi-vendor integration, and full-lifecycle management across enterprise networking, cybersecurity, unified communications, contact center, data center, and AI domains. The company serves enterprise and mid-market organizations in the Northwest US through long-term managed services contracts and project-based professional services engagements, leveraging preferred-tier partnerships with Cisco, Microsoft, Dell Technologies, Avaya, and Genesys.
Is Cerium Networks a public or private company?
Cerium Networks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Cerium Networks founded?
Cerium Networks was founded in 2001. It employs 101 to 250 people.
Where is Cerium Networks based?
Cerium Networks is headquartered in Spokane, United States, in the North America region.
How does Cerium Networks make money?
Two revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services.
Who are Cerium Networks's main competitors?
Direct peers on record are ePlus, BlueAlly, ConvergeOne, CompuCom and Presidio. Regional players are Strategic Communications and MicroAge. Broad incumbents are SHI International, CDW and Insight Enterprises.
Does Cerium Networks have an API?
No public API is recorded for Cerium Networks.