RG System
RG System is a French SaaS vendor operating RG System Suite, a multi-tenant RMM platform with integrated cybersecurity, backup, remote access, and password management, sold exclusively through a 650+ MSP partner network across France and Europe.
- Company typePrivate
- Founded2014
- HeadquartersLattes, France
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What RG System does
RG System is a France-based software vendor that operates RG System Suite, a multi-tenant SaaS Remote Monitoring and Management (RMM) platform sold exclusively through Managed Service Provider (MSP) channel partners. The platform enables MSPs to supervise heterogeneous client IT estates, automate repetitive maintenance tasks, deploy patches, and deliver remote assistance from a unified web console, with additional integrated modules covering cybersecurity (powered by Bitdefender), file and database backup, Microsoft 365 backup, and a multi-tenant password vault. The company serves primarily French and European SMB-focused MSPs, with secondary go-to-market motions targeting IT resellers transitioning to managed services and ISVs seeking to bundle IT supervision with their software offerings.
The platform architecture is anchored on a mandatory RMM core, on top of which most add-on modules (Assist, Cybersécurité, Backup Files & Data) are gated; Backup Microsoft 365 and the UpSignOn password manager can be sold independently. Monetization is hybrid: usage-based billing on the RMM and Assist modules, per-seat fixed pricing on Microsoft 365 backup, and monthly or annual subscriptions on the password vault. The company discloses 650+ active MSP partners, ~500,000 agents deployed across managed client environments, and 10,000 active users, and emphasizes French data sovereignty through local hosting, ISO/IEC 27001:2022 certification, and GDPR compliance.
RG System is operated by Septeo IT Solutions, a subsidiary of the French Septeo Group, and has limited standalone public visibility. Recent strategic activity includes the 2025 acquisition of UpSignOn to broaden standalone password management distribution and a 2026 product launch of software vulnerability detection, alongside the rollout of Brain, an agentic AI assistant designed to accelerate MSP incident diagnosis and remediation. All sales are indirect, with no direct enterprise sales motion and a self-serve 30-day free trial available for partner recruitment.
RG System firmographics
Firmographics- Name
- RG System
- Legal name
- Septeo IT Solutions
- Website
- https://rgsystem.fr
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- RG System is a French SaaS vendor operating RG System Suite, a multi-tenant RMM platform with integrated cybersecurity, backup, remote access, and password management, sold exclusively through a 650+ MSP partner network across France and Europe.
- Ownership category
- akta.pro rank
RG System industry classification
Industry- Product category
- IT Monitoring Software (Remote Monitoring and Management)
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Remote Monitoring & Management (RMM) Services (BPAEABAA)
- akta.pro secondary industry
- Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)
Keywords
Where RG System is headquartered
LocationHeadquarters
- HQ city
- Lattes
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
RG System business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- RMM Platform Subscription: Usage-based billing model for Remote Monitoring Management platform. MSPs pay based on usage metrics (agents deployed) with no commitment required.
- Assist Remote Takeover: Usage-based billing for remote assistance module, charged according to usage volume.
- Backup Microsoft 365: Fixed monthly subscription per user for Microsoft 365 data protection covering Exchange, OneDrive, SharePoint, and Teams.
- Backup Files & Data: Fixed or consumption-based plans for file and database backup services, flexible to MSP client needs.
- Password Manager (UpSignOn): Monthly or annual subscription for secure password management service, can be sold separately from RMM.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | RMM Core Platform with usage-based pricing |
| Usage-based | Pay-as-you-go | Assist Remote Takeover with usage-based pricing |
| Per seat | Monthly | Backup Microsoft 365 with per-user fixed pricing |
| Hybrid | Monthly | Backup Files & Data with flexible pricing |
| Subscription | Monthly | Password Manager (UpSignOn) with subscription pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
RG System product offering
Product offeringCore offering
RG System Suite is a multi-tenant SaaS Remote Monitoring and Management (RMM) platform purpose-built for Managed Service Providers. It bundles a core RMM module with add-on modules for cybersecurity (Bitdefender-powered), file and Microsoft 365 backup, web-based remote assistance, password management, and an agentic AI assistant called Brain. The platform is sold to MSPs who resell the underlying IT services to their SMB end-clients.
Product overview
RG System Suite is a unified SaaS platform built around a core RMM (Remote Monitoring Management) module, complemented by ready-to-use add-on modules including Cybersécurité (powered by Bitdefender), Backup Files & Data, Backup Microsoft 365, Assist (remote takeover), and a Password Manager. The platform is enhanced by Brain, an agentic AI that accelerates diagnostics and automates actions. The RMM serves as the mandatory foundation, with most modules requiring it; only Backup Microsoft 365 and the Password Manager can be sold independently. Everything is hosted in France, certified ISO/IEC 27001:2022, and designed for MSPs operating multi-tenant client environments.
Differentiator
Problem solved
Functional benefit
Brands
- Brain: AI agentic technology integrated into RG System Suite for accelerated diagnostic and automated actions.
Products and services
- RG System Suite (RMM platform) Unified SaaS RMM platform designed for Managed Service Providers. The RMM module enables proactive monitoring of client IT infrastructure, automates repetitive IT tasks, and centralizes all IT services into a multi-tenant console. It is the mandatory foundation to access the complementary modules.
- Assist (Remote Takeover) Web-based remote access tool enabling instant intervention on user workstations without prior installation, compatible with Windows and Mac, providing real-time remote assistance with full traceability. Usage-based billing.
- Password Manager (UpSignOn) Multi-tenant encrypted password vault with MFA, SSO, and secure sharing, hosted in France with GDPR compliance. Sold separately from the RMM core, on monthly or annual subscription.
- Backup Files & Data Backup and restoration solution for critical client data including files and databases, hosted in France with flexible fixed or consumption-based plans.
- Backup Microsoft 365 Sovereign backup solution protecting Microsoft 365 data including Exchange, OneDrive, SharePoint, and Teams. GDPR compliant and sold independently from the RMM core, with fixed monthly per-user pricing.
- Cybersecurity (Bitdefender-powered) Cybersecurity protection powered by Bitdefender technology, including antivirus, firewall, web filtering, and advanced options such as EDR, MDR, and Full Disk Encryption, for client workstations and servers.
- Brain (Agentic AI) Agentic AI assistant integrated into RG System Suite that accelerates incident diagnosis, prioritizes interventions, prepares and executes actions on demand, and reduces repetitive tasks for MSP technicians.
Quantifiable outcome
- 650+ MSP partners utilizing the platform in production
- +2 more outcomes
Companies that use RG System
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
RG System technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability4 records
Feature6 records
RG System partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- BitdefendercoreBitdefender provides cybersecurity technology powering RG System Suite's security module, including antivirus, firewall, web filtering, EDR, MDR, and Full Disk Encryption capabilities. This partnership enables MSPs to offer comprehensive cybersecurity services to their clients.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
RG System competitors and assessment
Company assessmentOthers
- Septeo IT Solutions (parent portfolio): Septeo IT Solutions is RG System's parent division, providing adjacent IT services and software to legal and professional verticals. Relevant as the corporate vehicle funding RG System's R&D, channel program, and acquisition strategy.
- Bitdefender: Bitdefender is RG System's embedded cybersecurity technology partner and a major endpoint security vendor with its own MSP-focused GravityZone platform. Relevant as both a technology provider and an indirect competitor for managed security services sold to the same European SMB channel.
Direct peers
- NinjaOne: NinjaOne is a leading cloud-native RMM platform purpose-built for MSPs, offering endpoint management, patching, remote access, and an expanding all-in-one console. It is the most direct global competitor to RG System Suite given overlapping MSP-centric positioning and unified multi-tenant architecture.
- Syncro: Syncro is an integrated RMM + PSA + remote access platform for MSPs, including patching, scripting, and ticketing. It overlaps with RG System Suite's RMM/Assist unified console approach for small and mid-sized MSPs.
- Kaseya (Datto): Kaseya delivers RMM, PSA, backup, and security (via Datto) under one platform for MSPs. It competes with RG System on the all-in-one, MSP-exclusive value proposition, including integrated backup and cybersecurity.
- N-able (N-central): N-able provides RMM, security, and backup solutions built for MSPs managing SMB and mid-market endpoints. The multi-tenant N-central console competes directly with RG System's RMM-centric model and channel go-to-market.
- ConnectWise: ConnectWise offers an integrated suite of PSA, RMM (ConnectWise Automate/ScreenConnect), cybersecurity, and backup products targeted at MSPs. Like RG System, it pursues a unified multi-tenant workflow for IT service delivery to end clients.
- Atera: Atera combines RMM and PSA in a per-technician SaaS platform for MSPs, with usage-based pricing similar to RG System's. It targets the same SMB MSP segment with an all-in-one, AI-assisted workflow.
Emerging players
- Veeam (Veeam Backup for Microsoft 365): Veeam offers backup for Microsoft 365, files, and databases with strong MSP licensing programs, competing head-on with RG System's Backup M365 and Backup Files & Data modules for resale through the same MSP channel.
Broad incumbents
- Freshworks (Freshservice): Freshservice is a cloud ITSM and IT asset management suite increasingly bundled with RMM-style automation and AI assistance. It overlaps with RG System's broader service management ambitions at the MSP and mid-market IT operations tier.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks4 records
Key highlights6 records
Customer concentration
RG System social profiles
Digital presenceRG System compliance and trust
Trust signalCompliance2 records
RG System financial estimates
Financial estimateRevenue estimate
Valuation estimate
RG System leadership team
Management profileNumber of profiles
Profiles1 record
RG System funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RG System M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RG System
What does RG System do?
RG System Suite is a multi-tenant SaaS Remote Monitoring and Management (RMM) platform purpose-built for Managed Service Providers. It bundles a core RMM module with add-on modules for cybersecurity (Bitdefender-powered), file and Microsoft 365 backup, web-based remote assistance, password management, and an agentic AI assistant called Brain. The platform is sold to MSPs who resell the underlying IT services to their SMB end-clients.
Is RG System a public or private company?
RG System is a private company. It is classified as corporate owned and is currently operating.
When was RG System founded?
RG System was founded in 2014. It employs 1 to 10 people.
Where is RG System based?
RG System is headquartered in Lattes, France, in the Europe region.
How does RG System make money?
Five revenue lines are on record. RMM Platform Subscription is the primary driver. The others are assist Remote Takeover, backup Microsoft 365, backup Files & Data and password Manager (UpSignOn).
Who are RG System's main competitors?
Others on record are Septeo IT Solutions (parent portfolio) and Bitdefender. Direct peers are NinjaOne, Syncro, Kaseya (Datto), N-able (N-central), ConnectWise and Atera. Veeam (Veeam Backup for Microsoft 365) is listed as an emerging player. Freshworks (Freshservice) is listed as a broad incumbent.
Does RG System have an API?
No public API is recorded for RG System.
What industry is RG System in?
RG System's product category is IT Monitoring Software (Remote Monitoring and Management). Its primary akta.pro industry code is BPAEABAA, Remote Monitoring & Management (RMM) Services, with a secondary code of BPAEABAF, Endpoint & Device Management (UEM/MDM) Services. Its NAICS code is 541513 and its SIC code is 7372.