Behavioral Health Network

Name

Behavioral Health Network

Legal name

Behavioral Health Network, Inc.

Website

https://bhninc.org

Company type

Private

Founded year

1938

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Child and Youth Services (62411), Residential Intellectual and Developmental Disability Facilities (62321), Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Student Support Hotlines & Digital Wellbeing Tools (EDAJAIAL)

akta.pro secondary industries

Student Wellness & Prevention Programs (Substance Use, Sexual Health, Bullying) (EDAJAIAG), Social-Emotional Learning (SEL) Programs & Supports (EDAJAIAC), Family & Community Support Services (Case Management, Referrals) (EDAJAIAK)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use recovery
• Developmental disability services
• Crisis intervention services

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices18 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Healthcare Services Revenue: BHN generates revenue through providing behavioral health services billed to insurance including MassHealth (Medicaid), Medicare, and private insurance programs. Services include outpatient therapy, psychiatric medication services, crisis intervention, residential treatment, and addiction recovery programs.
2. Government Contracts and Grants: Public funding and grants from government sources including Massachusetts Department of Health, MassHealth, and other state programs fund services for underserved populations including crisis services, child and family programs, and community behavioral health.
3. Donations and Charitable Contributions: As a nonprofit organization, BHN accepts donations to support programs including Kamp for Kids and the Staff Excellence Fund. The Katherine B. Wilson Staff Excellence Fund reached a $5 million fundraising goal.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

BHN is a nonprofit behavioral health organization that provides a comprehensive continuum of mental health, substance use/addiction treatment, developmental and intellectual disability, and crisis intervention services. Services are delivered across 40+ community-based locations and via telehealth to children, adolescents, adults, and families in western Massachusetts. BHN also operates specialized programs for justice-involved individuals, domestic violence survivors, and individuals with autism.

Product overview

Behavioral Health Network (BHN) is a nonprofit regional provider of comprehensive behavioral health services offering a multi-product portfolio across Massachusetts. The organization operates as a unified platform providing mental health services, substance use/addiction treatment, and developmental disability services through distinct but interconnected programs. Core offerings include the BHN WellBeing Community Behavioral Health Centers (CBHC) for urgent care and crisis services, Addiction & Recovery Services (including MAT programs and residential treatment), Counseling & Wellness, Developmental & Intellectual Disability Services, and Children/Youth & Family Services. Key branded programs include BHNTeleCare (telehealth), the Family-Based Intensive Treatment (FIT) Program, Rose's Place/Rose's House (women's recovery), Kamp for Kids (inclusive summer camp), and the PIVOT Project (school-based prevention). BHN serves over 33,000 individuals annually through 40+ locations across Massachusetts.

Differentiator

Problem solved

Functional benefit

Brands

• BHN WellBeing: Community Behavioral Health Center (CBHC) providing care for children, youth, adults, and families facing mental health and substance use challenges with same-day services, extended hours, and 24/7/365 crisis assessment.
• BHN HEART Values
• BHN Center for Education & Professional Excellence
• BHNTeleCare

Products and services

• Addiction & Recovery Services Substance use disorder treatment including detoxification, individual and group counseling, recovery support, and continuing care for adults with addiction.
• Counseling & Wellness (Outpatient Mental Health) Outpatient mental health counseling and therapy services for individuals experiencing mental health challenges.
• Emergency/Crisis Services
• Developmental & Intellectual Disability Services
• Children, Youth & Family Services
• BHNTeleCare
• BHN WellBeing (Community Behavioral Health Center)
• Family-Based Intensive Treatment (FIT) Program
• Rose's Place / Rose's House
• Family Center
• Kamp for Kids
• PIVOT Project
• Autism Support Services / ABA Centers
• School-Based Programs
• Care Management Services
• Medication Addiction Treatment (MAT) Programs
• Behavioral Health for Justice-Involved Individuals (BH-JI)
• Forensic Services
• Shared Living Program
• Domestic Violence Services

Quantifiable outcome

• 33,000+ individuals served annually across all programs
• +1 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Five partnerships are on record, tiered minor and core.

• City of Springfield Department of Health and Human ServicesminorStrategic or Co-development Partner · 3 June 2026BHN is hosting community listening sessions to hear directly from community members about their experiences, needs, and barriers to accessing care. The City of Springfield Department of Health and Human Services is acknowledged for their partnership in this initiative.
• Massachusetts Department of Health (DPH)coreStrategic or Co-development Partner · 1 January 2025BHN receives PIVOT Project funding through Massachusetts DPH grant to provide substance use prevention intervention services at Commerce High School in Springfield, targeting adolescents at risk of developing substance use disorders and co-occurring mental health conditions.
• Institute for Health & Recovery (IHR)coreStrategic or Co-development PartnerIHR serves as the closed referral program for BHN's Family Center residential substance use treatment program for pregnant and parenting women. All referrals are managed through IHR.
• Local Colleges and UniversitiesminorStrategic or Co-development PartnerBHN has a long-standing history of partnering with local colleges and universities to provide diverse internship experiences for students in addiction services, community outreach, emergency services, and youth and family services.
• Together for Families CollaborativecoreStrategic or Co-development PartnerBHN participates in the Together for Families collaborative to deliver community-based child and family services in Central Massachusetts, particularly in Worcester County.

Scale indicators8 records

Recent moves15 records

Expansion highlights8 records

Direct peers

• Advocates: Massachusetts-based nonprofit providing behavioral health, developmental disability, brain injury, and child and family services. Comparable to BHN in service mix and statewide ambition, particularly on the developmental disability and community-based support side.
• Gandara Mental Health Center: Western Massachusetts nonprofit behavioral health provider offering outpatient, residential, addiction, and youth services. Overlaps directly with BHN across CBHC, addiction recovery, and youth programs in the Pioneer Valley and broader Western MA footprint.
• Clinical & Support Options (CSO): Northampton, MA-based nonprofit behavioral health agency serving Franklin, Hampshire, Hampden, and Worcester counties with outpatient, crisis, and substance use services. Competes with BHN in overlapping Western MA counties and serves many of the same MassHealth populations.
• Riverside Community Care: Massachusetts-wide nonprofit behavioral health and human services organization headquartered in Dedham, MA. Comparable to BHN across outpatient mental health, substance use, developmental services, and youth and family programs with a similar multi-site operating model.
• Open Sky Community Services: Central Massachusetts nonprofit providing behavioral health, addiction recovery, and developmental disability services across Worcester County. Directly comparable to BHN's Central MA expansion via Together for Families and its developmental services portfolio.
• ServiceNet: Western Massachusetts nonprofit providing behavioral health, developmental disability, and brain injury services. Closely comparable to BHN on the intellectual/developmental disability side and on community-based mental health programs in the same geography.
• Eliot Community Human Services: Massachusetts-based nonprofit providing behavioral health, addiction, developmental disability, and child welfare services across Greater Boston, MetroWest, and other regions. Directly comparable to BHN in service lines and populations, with overlapping CBHC and youth/family program models.
• Center for Human Development (CHD): Springfield, Massachusetts-based nonprofit providing behavioral health, developmental services, and child and family programs across Western MA. Directly comparable to BHN in geography, service mix, and target population; CHD was also a prior employer of a current BHN SVP.
• Spectrum Health Systems: Massachusetts-based nonprofit addiction treatment provider operating outpatient, inpatient, and methadone maintenance programs statewide. Overlaps directly with BHN's MAT footprint, especially in Worcester County and the Boston-area sites BHN acquired in 2025.

Broad incumbents

• Baystate Health: Large integrated health system headquartered in Springfield, MA, providing hospital, primary care, and behavioral health services across Western Massachusetts. Overlaps with BHN on emergency psychiatry, outpatient behavioral health, and addiction services, but operates as a much broader healthcare enterprise.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/BHNmass
• Facebookfacebook.com/behavioralhealthnetwork

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Behavioral Health Network